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Discussion on Product Filter for WooCommerce

Discussion on Product Filter for WooCommerce

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Zdravo momci!

Really nice plugin you have here! I am impressed. Quick presale question.

http://mihajlovicnenad.com/product-filter/select-box/shop/?

I really want this style of filters on my website. How come is it not AJAX on that page? It reloads the entire page.

Hvala Mirza

Hi, sorry for the delay. AJAX just isn’t set on this demo. It can be set and it will work as expected. Thanks for your patience :)

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I cant set order by price (Low to High) by default with your plugin active it just sets it as alphabetically , i have deactivated all other plugs and it still defaults alphabetically.

As soon as I deactivate your plugin the price (Low to high) works fine. i see others have had the same issue and i see it says it was fixed in 5.9 but not for me.

And yes i have “Default Product Sorting” under “Woocommerce – Settings – Products – Display” set to “Sort By Price (asc) “

So i guess the Bug is still within the plugin :(

Hi, not really sure. If you want us to take a look you’ll need to renew your support and follow the link bellow. Otherwise I’m checking this in the next update, but as I can see in our installations it works as expected. We’ve got issues with newest first at the moment, but this really hasn’t been reported by anyone else. Thanks.

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Hello! Am I able to turn off the fly out menu and filter option also? I’d like to have the filters on the static left rail of the page as a sidebar widget, meaning that no hamburger menu/flyout functionality is needed. Please let me know what I can do to disable this!

Hi, sorry for the delay. Don’t really get your configuration. Can you please share a link? You can use the support forum too, it will be more active in the next couple of days. Thanks!

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Hi there. I would like to know if it is possible to have some filters on the top, and some others on the side as widget.

I tried to have two filters. One, the “default”, I hopped would appear on top, and another which I named “widget filter”, would appear on the left. However, when I put the “widget filter” on the widget area, it also replaes the “default” filter on top.

Thank you very much, Pedro Lencastre.

Hi, yes of course. Update to the 5.9.3 version as we’ve had issues with non AJAX filter and multiple filters per page support. In the 5.9.3 it is all fine. Thanks for your patience.

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Thank you a lot for your anwer, which is always apreciated. I will implement it now as you told me =).

Anyone else having an issue where “Sort by Newest” is actually giving “Sort by Oldest”?

Hi, yes we have at the moment a bug with the newest ordering. The next update will fix it (soon). Thank you for your patience.

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A bug maybe – when your plugin is turned on it is conflicting with woo product sort order – when I select sort product by newness it sorts by oldest date first. I do not have this plugin set to manage any sort by order in woo? Ideas?

Hi, yes we have at the moment a bug with the newest ordering. The next update will fix it (soon). Thank you for your patience.

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I have opened ticket #4082 because I need help. Please reply to it as soon as you can because it really is an urgent matter. Thank you.

Hi, we reply in the next 5 work days. But, we’ve already replied your issue. Please be a bit more patient. A lot of users are waiting and asking for support, all of them are in a hurry. Thanks for understanding.

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Hello!!

Using this plugin, can you filter by SKU?? Reading the text, we can´t see any hint about SKU filtering.

Thanks

Regards, Smart Areas

Hi, no, at the moment we don’t have this function. However, this will be added to the development queue, so we can expect it in the future. Thanks!

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Hello!

I’ve asked something in this ticket a few days ago, can you please help me with that: https://www.mihajlovicnenad.com/ticket/filters-using-ajax-dont-work-the-right-way

I’m having problems with ajax and Avada Theme. See in the exemple below: https://www.valdugas.com.br/teste/

All other filters in my website is with no ajax. I need the ajax to work with my website, can you please help me with that?

Regards, Erik

Hi, we’ve replied to your ticket. We’ll continue the conversation there. Thanks!

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Hello! I have new 2 problem: When I click “Clear filter”, than plugin redirect to another page. if I set the price of goods where there is no, then the filter is hidden from the page. User must see filter always. Thank you!

Hi, can you share a link please? Thanks!

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Hi, we use the ajax filter. Since the update, the selected items are automatically put first in the list. Is it possible to keep the selected item on its place?

So if we have: Option A, Option B, Option C. Someone selects Option C, the list order changes to Option C, Option A, Option B. We would like to keep the order.

Thanks

Hi, yes, we kind of thought that all our customers will want the selected on top, since this is not the case the new option will be introduced to set are they going to be relocated or not. For this option you’ll just need to be a bit patient. Thanks.

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Thanks!

Hi! You do not respond to my ticket, so I write here is already a reality. Question: can I use the plugin not for products, but for a different type of post? Prompt whether to run the plugin if you change the code of the plugin (to replace the post type on the product to portfolio) and install woocommerce to control the plugin? Thank you.

Hi, sorry for the late reply. I’ve replied almost all tickets. Please check that on our support forum. The answer for the post types is of course no, as this is the WooCommerce Product Filter :) Thanks for understanding and your patience.

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Hello!

I have some problem with Filter.

When I click “Clear filter”, then plugin redirect to another page.

Hi, update to 5.9.3 then if the issue persists please contact me back with a troubling link. Thanks.

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HI, I am on 5.7x and when i click check for latest updates, it says i on the latest version. the automatic update does not seem to be working. any idea how to fix this ?

Not really sure, but I’m sure if you update it manually this time, the updates will work as expected. One more thing that could have gone wrong is that you’ve entered a wrong purchase code. Here’s a guide how to update the plugin manually http://mihajlovicnenad.com/product-filter/documentation-and-full-guide-video/#installation-zsc and please do so, as the 5.9.3 is the current release we’re supporting. Thanks!

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Hi i updated to 5.9.2, not sure what you did to it but now when i clear the filters, it goes to the category page and all the filters from your plugins are not there. I have to go back to the main shop page. wasn’t like that before. can you tell me what settings i should choose ? i don’t have time to read the latest documentation yet. thanks.

btw, i click on check for updates, it says my plugin is up to date. so automatic update obviously not working for some reasons.

Hi, have you updated to the 5.9.3? Sorry for the delay btw. Can you also provide a link to your page? Thanks! Hi, yes we have at the moment a bug with the newest ordering. The next update will fix it (soon). Thank you for your patience.

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Hello Mate, i watch your video and is helpfull
i wondering if you can check as i create a page http://brightvolcano.com/demo/getaway1/filter-card-printers/ and the category is http://brightvolcano.com/demo/getaway1/product-category/plastic-card-printers/filter-card-printers/

as you can see on category the filtration is RTL??
how i can fix it ?
please advise

Hi, you have this CSS rule in your theme, it goes like this:

.main-container .toolbar { text-align:right; }

This makes all your items on the right. If you just add this custom CSS code to your custom CSS option everything should be fine.

.woocommerce .main-container .toolbar { text-align:left; }

Thanks for using, and do update to the 5.9.3, as this is an important update!

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We have installed the plugin onto a client site and set it up.

BUT when we choose different options – it freezes and stops working – crashing the page and the site.

We get this Fatal error: Maximum execution time of 300 seconds exceeded in /home/direct/public_html/wp-content/plugins/prdctfltr/prdctfltr.php on line 1283

This happens when i try to filter two product categories using AND – it just hangs.

If we use IN – it shows everything in both categories. Not what we need

Please advise a fix for this asap.

thanks

Ian

3841 for support ticket

There is a major problem with Permalinks – when permalinks are on it’s broken, when permalinks are switched off it works… Need permalinks working for seo and marketing …

Please advise

Hi, sorry about this. Just update to 5.9.3 version and this should be fixed. You can confirm this. Thanks!

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Hello Nenad

It’s really annoying to bother you over and over again for support! Bought almost all your plugins (several licenses) and renewed support for Product filter every year. Now i really NEED YOUR HELP as the filter is not working as advertised and the support ticket is open since many weeks.

Custom Action and widget filter are not working together!

  • sort by, show xx products and Price range work, but others don’t!
  • Tested with Twenty Sixteen and no plugins, same issue!
  • Tested with custom action and override default woo filters – same issues!

This has nothing to do with customization or installation, but with the fact that it is not working in this combination as advertised. You have my login data in the support ticket, so please PLEASE get back to me as i need to go live with the site and wait now for over a month for you to fix this.

Thank you and sorry for the “rude” sounding post, but it’s really not how it should be with supporting items.

What do i have to do, to get an answer from you? My support ticket is now open for almost 2 months! Is this the right way to treat loyal customers? Do i have to beg for support,? Is paying for it not enough?

Support Ticket: #2351 Opened: September 9th 2016

Hi, updates! :) I just cannot handle it all. So, update the 5.9.3 and your issue will be solved. The thing is that this only worked with AJAX, now it supports two or more filters which are not in AJAX mode, sorry for the delay as the issue was clearly addressed in the time passed. You can confirm that it is stable and working now. Thanks.

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Hi There,

I have 2 Presale questions.

I’m using a plugin called “YITH WooCommerce Multi Vendor” it’s very important to me as its the core functionality of my website. So i would like to know if it can be compatible with it? take a look here please mawjod.com/shop

Another question, is it possible to apply the filter to a “product loop shortcode” using visual composer then apply the filter to it (not to the “default” WooCommerce loop)?

Thanks

Hi, we’ve recently added the vendor filters, so that should be compatible. Vendor filters are basically post_author filters. Other functions will work properly with any WooCommerce shop. Yes, it is possible, all loops that have 'prdctfltr' => 'active' query parameter in them can be filtered. However, for what you’re trying to achieve I would suggest using a shortcode, as this fully supports the Product Filter functions, as the AJAX functions and similar. Thanks for the interest!

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Hi there. I’m having some trouble with the filter. I basically sell t-shirts and I have two filters that are not working well together.

The first one is a “model” attribute filter, which basically filters male and female versions and it changes the variable picture accordingly. It works well.

The second one is a color attribute filter. Right now, I don’t even need it to change the picture accordingly because each shirt comes only in one color, either black or white. It also works well.

The problem is that, when I choose something from both filters, only the model attribute filter works. As an example:

If I choose “female” and then “white”, ALL female clothes show up, black and white.

This happens with any combination of color and model. So, basically, when I use both, only model works. I really tried to solve this by myself but I really don’t know what to do… Any help?

Hi, can you please share a link? You can also use the support forum link bellow. Thank you.

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I’ve contacted the suport. It’s been 5 days and no answer at all… The website is https://starstuff.com.br/

Hi, sorry for the delay if you need anything follow the link bellow and open a support ticket. We’ve been really busy these days and we just couldn’t answer this comment on time. Thanks for understanding and do contact us on the forum, open a new ticket, if you have some issues remaining. Thanks.

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Hello

i want to add ajax product filtering using attributes, on my home page designed with cornerstone.

i am not using widget but only shortcode in text box element.

shortcode for filter is: [prdctfltr_sc_get_filter preset=”usn1″]

shortcode for displaying product is: [prdctfltr_sc_products use_filter=”no” ajax=”yes” rows=”1″ columns=”4″ orderby=”date”]

1- the product listign shortcode is generating some errors: Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method WC_Prdctfltr_Shortcodes::prdctfltr_pagination_filter() should not be called statically in/home/unlock21/public_html/site/wp-includes/plugin.php on line 235

2- filter is showing well but when i select something ajax reload of product after each attributes selection is not working. It show the loader but no filtering is hapenning

Hi, I’m truly sorry, but I’ve forgot to tell your to include the fallback_css=”yes” parameter in your shortcode. So, it should look like this prdctfltr_sc_products preset="usn1" ajax="yes" rows="1" columns="4" orderby="date" fallback_css="yes"] This should fix the columns problem. Check the documentation on more information about this. Thanks.

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I added the fix as you said but same issue still on. The ajax loader start but nothing happens, and the page freeze like that!!!! I have write several time on support page but same delay for your replies….And you said update was on the way in 24 hours (that was said the November 8, 2016 at 15:48) Still waiting

I’m sure your ticket was answered by now. If not just reply to it. Thanks.

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