dzeriho

dzeriho does not currently provide support for this item.

5659 comments found.

Hi,

we have the following problem: Before filters were used, we added attributes to each product:

Example: Diameter: 15mm Diameter: 15 mm Diameter: 1.5cm

Now we have rewritten all attributes and made them uniform so that each product really has the same attribute. (“15mm” instead of “15 mm” or “1.5cm”)

Now we like to add the option “diameter” but still see all the old attributes in the plugin options: 15mm 15 mm 1.5cm

Normally, now only “15mm” should be available as an option. The W3 cache has already been emptied.

Do you have any idea how I can solve the problem?

Hi, you need a purchased badge to get replies here! If you’ve obtained your copy using Elements website, then you certainly do know that support isn’t included at all. Thanks!

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shizobg

shizobg Purchased

How to use “horizontal sticky “fixed” filter?

shizobg

shizobg Purchased

This comment is currently being reviewed.

Hi, check the documentation and the guide video here https://mihajlovicnenad.com/product-filter/documentation-and-full-guide-video/ Then you can set it up the way you want. Thanks!

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Hescu

Hescu Purchased

Hi, how can I set just min price in price filter? I see this website that uses your plugin can do this: https://londontrend.com/product-category/clothing/shorts/?min_price=1750

Hi, follow this link and use the Old Support at the bottom to raise your ticket. Thanks!

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Good day! Please return the money for the plugin, as the plugin filters do not work on the pages of one product, are displayed incorrectly in different categories (I need to have a different filter in each category).

Hi, refund are requested here https://help.market.envato.com/ Thanks!

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talope

talope Purchased

Hello, we translated a few strings with your plugin and we can’t find a way to translate some more. We can’t find “Showing - of % results”, sort by terms, show more and clear all filters. Any idea how we can do this?

Thank you

Hi, this plugin isn’t supported. If you need help you can check our community support forum here https://mihajlovicnenad.com/forum/ Thanks!

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Hello, I’m trying to response to yopur answer about my problem with yopur plugin, but your server return any email I sent.

Here is my initiall issue (resume): In http://bacsa.es/ I can not translate the filter.

Here is your solution: Hi, read this https://mihajlovicnenad.com/forum/viewtopic.php?f=3&t=53 should be good. The problem is about the keys you’re overwriting, once you figure this out, you’ll have no issue setting that up. Thanks!

Here my response: I try 3 times to do and it don’t works

Please can you try to login and do and you will see it don’t works: https://bacsa.es/wp-admin/ BacsaAdmin klcv57DCU48iCD49fcWE

thanks a lot, regards

Hi, follow this link and use the Old Support at the bottom to raise your ticket. Thanks!

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Hi, I’m having only 2 issues so far. 1. The loading animation sometimes appears on the bottom of the screen, how can I set it to always be in center?

2. does your plugin support mobile devices? cuz on my phone I cant get it to work

Hi, this plugin isn’t supported. If you need help you can check our community support forum here https://mihajlovicnenad.com/forum/ Thanks!

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nikhyper

nikhyper Purchased

how to install this plugin correctly on xstore theme?

Hi, this plugin isn’t supported. If you need help you can check our community support forum here https://mihajlovicnenad.com/forum/ Thanks!

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abouzied

abouzied Purchased

Hi, I wrote you three days ago following question: ..... question regarding filtering by categories. When I loaded a certain Product Category then I want to show Sub-Categories of this Category in the filter. For example, I have loaded the Category Sports. In this case the filter should show me “Sports Shoes”, “Sport T-Shirts” etc.. Is it possible to set up something like this by the settings?

Hi, this plugin isn’t supported. If you need help you can check our community support forum here https://mihajlovicnenad.com/forum/ Thanks!

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Hello, Im using your plugin to show a clients catalog of industrial products. On desktop everything works great, but on smartphone the listing stop showing after the 4th product, and it just an big blank space until the end.

But if a click the blank space, it clicks the product that should be showing there and sends me to the product page, it just that the image is invisible.

Here is the link, so if you can open it on an android smartphone and see it for yourself: https://tuoutletindustrial.com/prueba

This is a custom page made with divi with the plugin shortcode

Thanks

Hi, follow this link and use the Old Support at the bottom to raise your ticket. Thanks!

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Hi Dzeriho, Great plugin. No issues with it.Just a suggestion. Would love to have there a simple option to import/export all settings. Working on cloned site and when all done, i’d like to just simple export all settings and import them to production site.That would be super handy. I believe many would love this too. Can you consider this for future updates? Is it possible to doit right now? Settings must be stored somewhere to some file. Would you have any suggestions?

Hi, it’s not possible to do it right not. This’ll be added at some point surely. Thanks.

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dilipsam

dilipsam Purchased

Please understand that this is a pre-sales question for Shop Kit plugin

I have three numerical ranges but I want to use OR boolean operator within these 3 ranges and (Range 1 value or Range 2 value or Range 3 value) AND other operators.

Is this possible with your plugin?

Hi, no, only AND filtering here between the filters at the moment. Thanks!

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Hi, how would it be possible to add html tags to the filter button(search) in order to style it the same as the theme? Thanks

Dear Sir/Madam,

I have three questions regarding multiple plugins I recently bought:

1. (Product Filter) For the shop page using Woocommerce, I am trying to get a mobile version of the current desktop version by creating a new preset (as mentioned in the documentation) and setting the resolution to 480. I wish to have the product filter (left sidebar) transform to ‘fixed sidebar left with overlay’ in the mobile version only. What setting do I need to set in order to do so? I have spend a couple of hours doing trial and error but couldn’t fix it unfortunately.

2. (Product Loops) For the shop page using Woocommerce, I am trying to adjust the grid for the mobile version only, as to have 2 product aligned side by side for each row, (instead of 1 now). For the desktop version I did manage to get 4 products on each row by adjusting the number of columns. Could you please let me know how to adjust the settings (or what CCS to use) so that I can create different grid views for mobile an desktop?

3. (Product Loops) For the shop page using Woocommerce, I am trying to get more white space between each row of products whithin the product catalog / grid. When I click on the buttons of any of the products the buttons (almost) touch the next row of products.

Thank you in advance for your reply.

Link to current website: https://www.airdropcollector.com/shop

zm11011

zm11011 Purchased

hi there,

I’m happy with this plug-in, but I just need to solve one thing and I want to get a reply from agent, I’m still waiting for reply on my ticket #40995 for over 2 weeks now. I think agent can help, please reply. thank you.

Regards,

Lee

Greetings support,

My question is regarding the clear all button when dealing with child/parent attributes. When filtered to the child level, the clear all button doesnt clear all the filters, instead goes to the parent to which the child belonged. Is there a way of getting around this? Thank you

Hi, no. At the moment it works like so. Thanks!

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mirtem

mirtem Purchased

Dear, On desktop everything works fine and filter button is shown, but on mobile the filter button is not shown. How can i resolve this? check homepage of http://driepuntnul.form.coach

I have a presale question!

We are looking to purchase this plugin for an electrical retailer who has lots of categories that need specific filters for each category.

My question is that they currently have 2,000 live products and does the plugin have some sort of bulk edit feature or import feature that would make it faster to use for the new website?

How to remove a link in taxonomy?

I am using Advanced Filter to filter ‘Vendor page’ taxonomy; however, everytimes I click on a term. It redirects me to Vendor page. How to remove link in that taxonomy?

Thanks

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