12069 comments found.
Hey Guys,
I would like to set up a cancel subscription button on the Account page, is that possible?
I am using PayPal as payment gateway.
Thanks
Hi,
UMP already provides this option, as default.
Thanks,
Indeed Team
I understand, but how do I set it up on the Account page? Is it in the manual? I just can’t find it anywhere. Cheers
Hi,
This is a default option, it don’t needs to be set it up. Can be found into Subscriptions tab.
Thanks,
Indeed Team
Hello! I have Memberpress right now.
In my website I have a premium folder protected with a Custom URI rule, and inside I have Ebooks.
For example: wpcontent/upload/premium/ebook1/index.html
If a visitor try to enter, he can’t and get an unauthorized page to login or register in premium membership.
Can you do that with your membership software?
Hi,
If the URL is passing through WP system, the URL access can be restricted. Otherwise, not.
Thanks,
Indeed Team
What do you mind with passing through WP system?
Now, I have protected in that folder, just with a custom fuction code added to Memberpress plugin that they give me:
function add_html_to_protectables($protectables, $rules) { $protectables[] = ‘html’; return $protectables; }
With that, I can protect a folder who is in that address: wpcontent/upload/premium/
Do you understand?
The coupon system doesn’t work how it should. Lets say you generate a reoccurring coupon to give a user or a subset of users a monthly discount off service. You cannot apply the discount to users or save this field in the profile of the user.
Therefore the only possible way to allow a user to use a discount coupon is they need to remember the code login each month or time frame you bill and paste in the code.
The logic behind the coupon field doesn’t actually make sense seeing you are allowed to hide that field from the profile page. Given you can do that and allow viewing of it in the admin panel why wouldn’t you let admins save a discount to a user?
Hi,
The Coupon module is working fine and is working as is set. It can be set to offer discount on the entire subscription or only once. It no needs to be used multiple times for the same Subscription.
Thanks,
Indeed Team
Hey, Really like this plugin, but I must have miss read the description and thought it was compatible with advanced custom fields. Is there any way of restricting access to certain custom fields?
Hi,
UMP can restrict any Page/URL or part of the content if is used Inside Locker. It doesn’t manage particular custom fields from certain situations.
Thanks,
Indeed Team
Thanks for the quick reply. Ok. I guess I can just block the whole URL.
How do I do this. I’ve figured out how to restrict content in the editor using the MVP locker button, this seems to work fine. (Does not show this content when visited if not logged in)
But the “Show page only for” does not seem to work for me. Amy I missing something. Still on local install so cannot provide URL
Thanks
I’ve just noticed the block URL in the settings.
I’m going to have hundreds of posts where I would need to block access to, is there anyway I can block this while editing the post? rather than copying and pasting the URL each time into the settings as this isn’t a very intuitive way to block the post
Hi,
There is an alternative option, “Keywords” where you can set a common word (like a category) to block multiple URL with one shot.
Thanks,
Indeed Team
Where is this option? I cannot see it
Found it
Unfortunately this isn’t going to work for me, I would have to make sure the URL always contained this keyword which is even more difficult than blocking URLs individually.
Is there no way to just block a post or page based on the Level of the visiting user?
I assumed this was what the option was on the top right, but it doesn’t seem to do anything.
If this is not possible with this plugin, how much would you charge to extend it to have this function?
Or even based on if a post is applied to a category would work.
Hi,
You can set your system via permalinks to have the category slug into your URLs. So, you can track all your products from a specific category based on category slug as a keyword.
Thanks,
Indeed Team
I understand yes. But I don’t want messy URLS like this, Also the posts should be easily switched by a non technical Admin.
What would be perfect and make this plugin very useable is the ability to very simply block a post or a page without any further admin. Just a drop down menu selecting who can view this content.
If this is not possible, could you please inform me how much you would charge to extend this plugin to have this functionality?
A simple way from within a post or page which doesn’t involve changing the URL of the post or page or going to another page and pasting the URL.
Hope that makes sense.
Hi,
Otherwise, you can restrict each Post/Product from his editing page or setting each URL into URL Blocks module.
Thanks,
Indeed Team
I’m not sure what that means, but If you could answer my question that would be great.
Just to be 100% clear. I don’t want to block the content by setting URLS. Nothing like this.
What I need is the ability to hide posts and pages while editing the post or page. I’m not sure if I can explain this in any other way.
It seems like a really obvious feature, all the other membership plugins seem to have this. Anyhow, I ask again “If this is not possible, could you please inform me how much you would charge to extend this plugin to have this functionality?”
Please if you could just let me know this. It’s not helpful for me to block content based on the URL. I understand you can do this by adding a keyword into the URL or changing the permalink structure or pasting the full URL….This is not what I want….Just want to be clear.
What I require Step by Step
1. Create or edit a post or page 2. Select through a dropdown menu, or perhaps by limiting access to categories which member level can view this content.
If this is not possible, could you please inform me how much you would charge to extend this plugin to have this functionality?
Thank you.
Hi,
For technical questions or concern, the best and desirable way is to get in touch with the support team via our support system. It’s much easier to be detailed and investigated any concern or scenario.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
can you please confirm your latest version work with new Enfold theme ..??
Hi,
We didn’t used that theme before but UMP is working very well with any premium theme. Once is a premium one should respect all the minimum workflow rules.
Thanks,
Indeed Team
yes Enfold theme is one of best selling theme and it should work without error but check
http://www.awesomescreenshot.com/image/1501847/7bfb98523934f0d06b88050f19e5a358can you please check this and fix this ..?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
We want to buy this plugin for one website. But does this plugin have the feature Upgrading between subscription levels?
As we have two plans on our website one which will charge $10 / month and second $15 / month
So if an existing member upgrade we want to give them discount of proration. Please suggest.
Hi,
UMP is a multilevel membership system, so there is not just one level that have to be upgraded but users can buy and have assigned multiple levels on the same time.
Thanks,
Indeed Team
My question is.. Lets say i have to plans $10 and $20… User purchased first plan $10/month and after using it he wants to upgrade to $20/month plan… So when he try to upgrade the plan how much he will be charged?
Hi,
He can buy the second plan and stops the first one. So, $20/month.
Thanks,
Indeed Team
is this plugin compatible with Enfold theme ..?? this error come after i activate plugin
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home2/ceylonlife/public_html/designcarve.com/coachvero/wp-content/plugins/indeed-membership-pro/utilities.php:1) in /home2/ceylonlife/public_html/designcarve.com/coachvero/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32
Hi,
First, be sure that you’ve bought a UMP License for make it work.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
ok i will buy it and if there any error will you help ..??
I put in a custom field on the registration signup… Any way to show this input on the user’s page? [ihc-user-page]....Example custom field being, company’s name and have this show in the top of the user’s menu bar.
Hi,
You can display there any info provided by the constants, including the custom fields inputs.
Thanks,
Indeed Team
hi presale questions : 1) i just need to have a member area to restrict content, make shop available for logged in users etc. I dont plan to use paid subscription (members will register for free and forever) 2) is the plugin offering teasers ? something like 2 first paragraphs of a post and the user have to create an account to read more ? 3) same for woocommerce products ? is the add to cart button can be disabled for non members with a call to register action ? 4) are the registration fields synchronised with the woocommerce billing and shipping user informations ? 5) may i use the woocommerce registration module or should i use the one provided with your plugin
thanks for you feedback.
another question, is it wpml compliant ?
Hi,
With UMP you can restrict access on any Page, URL or part of the content. There are not just predefined restrictions. You set what should be restricted and for who.
For special part of the content (like a specific button) can be used Inside Locker that should be set over that content inside the page content or into the template’s file.
Custom Infos from UMP provided via Register form are managed only inside the system and are not split to other 3rd party systems.
If you’re going to use Subscriptions and Level restrictions, you need to use the UMP Register form, otherwise, if is only about Reg users or not, you can use any Register form.
Thanks,
Indeed Team
“Custom Infos from UMP provided via Register form are managed only inside the system and are not split to other 3rd party systems.”
so you mean custom fields ? but other regular fields used by woocommerce billing infos (adress, country etc..) are synced ?
and what about WPML ?
thanks for your precisions, have a nice day 
Hi,
Native fields that are coming from WP are available into the entire WP system. Custom fields from UMP or custom fields from Woo are not matching together. UMP is able to be translated and as we know we have customers that are working with wpml on their system but we can not say more.
Thanks,
Indeed Team
okay so if i have a member who are logged with UMP and buy something on the shop, he have to reenter his adress detail on the checkout fields ? sorry to insist but i really want to be sure
Hi,
Yes, those are particular details from Woo and can not be synced with something else.
Thanks,
Indeed Team
okay thank you for all your usefull infos, so that mean UMP sync only regular user dates such as : first last names, username, email ?
Hi,
Yes, those data are standard info into WP and any system that plays with WP Users will be able to use them.
Thanks,
Indeed Team
Hi, another doubt: For instance if I created a place to offer a ebbok in a members area, and I want to give it to my mail list subscribers, about 2.000. How can I do it? I’ll need create a individual account to each one, or the system is able to create a login and password automatic for them? Thanks in advance.
I need help. What does this mean when I try and checkout with PayPal – The link you have used to enter the PayPal system is invalid. Please review the link and try again.
Hi,
Check your PayPal account and be sure that is able to receive payments or available for your country or currency. The message is shows by PayPal and not UMP.
Thanks, Indeed Team
Looking into purchasing for a site I have subscription purchases for items through. Can you set when money is taken from their account each month? Such as, if I wanted all subscriptions to be paid on the 15th of the month, is that possible? Thanks
figured this out but the register is not working. have a ticket opened
my domain is: http://miempleadapordia.com/registrate-primero/ when performing login with facebook or twitter I get this: http://miempleadapordia.com/registrate-primero/?ihc_login_fail=true#_=_ This should be very easy for beginners, and it is not. Please put a complete and precise manual 1-Never use your support. 2-I will not pay for a new support. 3- I think these are bugs so that you can continue to charge more for this product. 4-They should have a complete and accurate manual on how to do this and make it work without calling to you.
español: (spanish) mi dominio es: http://miempleadapordia.com/registrate-primero/ cuando se realiza de inicio de sesión con Facebook o Twitter me sale esto: http://miempleadapordia.com/registrate-primero/?ihc_login_fail=true#_=_ Esto debe ser muy fácil para los principiantes, y no lo es. Por favor, ponga un manual completo y preciso 1-Nunca use su apoyo. 2-No voy a pagar por un nuevo soporte. 3- Creo que estos errores o bugs son para que ustedes puedan seguir cobrando más por el mismo producto ya comprado. 4-Deben tener un manual completo y preciso sobre la forma de hacer esto y hacer que funcione sin tener que llamarlos a ustedes.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
Fill the form with my purchase code, and tells me that my support period has expired. I will not pay again support by a defective product or bugs
Hi. will help me yes or no, or I have to buy the plugin again?????
Hi,
There is an option to buy a Support period even if the current one has expired.
Thanks,
Indeed Team
I have searched the discussions about account sharing etc and you mention it is not worth it since if someone really wants to share the account they will share and can use a VPN or something. Well to the average user, they may share with their friend, or post it on social media or a forum, then you have the account being used a bunch for one payment. Is there any plans to integrate user sessions, so a user lifetime session is x minutes and only one session at a time and something such as if customer uses more than x IPs within X minutes deny access. The average user will not know how to get around this.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just get in touch with our dedicated Support Team:
my concern is with user’s sharing their username and pw to other people….
Can this plugin create an author list page? Something similar to your “User List” page but limited to a specific user role?
Hi,
The Members List module can filter users based on Levels but not WP Roles.
Thanks, Indeed Team
Does this plugin interact with the Wordpress subscription? For example if someone registers to leave a comment on my blog. I want those users automatically set as FREE members (I crated a level called ‘FREE’).
Hi,
If users use the UMP Register form, all users can have assigned a specific Level, like the “free” one.
Thanks, Indeed Team
Pre-purchase question here ! I want to use a membership system like yours to sell a service that uses an app for PC / MAC and also IOS / Android. What I want to do is for users to register for a free trial and when it spires, charge them or remove them. The app is a service, so when a user is created I need to send a job to the server that gives access to the user by writing a file that my app uses as valid credentials to use the service, like mail address + password. Does this plugin handles this or I will need to modify it ? In case it doesn’t cover the entire thing, what does it cover on this regard ? Thank you !
Hi,
Based on your description, your desired approach is pretty a custom one and UMP is not built to work exactly like that. You may need to find a way to send what you need to that server that handles that service.
Thanks,
Indeed Team
Would this be able to be done via a redirection URL that sends something to the server ?
Would this be able to be done via a redirection URL that sends something to the server ?
Hi,
It may be possible but it not only depends of the UMP system.
Thanks, Indeed Team
still doesn’t make any sense what the insider page does. your knowledge base is not useful. I’m supposed to have support after purchase. A simple explanation of what this page is supposed to be for would be helpful.
Hi,
What is your Ticket ID into the Support System? We wanna have a double check over it?
Thanks,
Indeed Team
You can request a Refund with one single submit and the request will be immediately proceed:. https://themeforest.net/refund_requests/new
You’ve added the features I requested in 4.2 … so I have no need for refund. What I wanted was better support.
Hi,
If your expectations or concerns were covered into the latest updates you may take in consideration to update the review also,
Once is a 1 star rating, we’ve considered that you’re not satisfied with our item at all and want is not fits for your needs we’ve provided the refund option.
Support is provided via external support system only, where each request is managed and trade equally. We do our best to cover all needs but as usually anytime is enough space for improvements.
Thanks,
Indeed Team
I’ve requested support many times and you’ve been completely unwilling to provide it.
so if you promise to provide better support from this point I will change my review.
Hi,
We’ve around 50+ new tickets every day. Without providing a good support for sure it will be a disaster. So, we pay a serious attention on support services and this is why there is a dedicated team behind.
Still, the support team can not and will not provide customization work if that’s is requested. Otherwise, any issue or concerns are obligated to be managed and in a proper time.
Thanks,
Indeed Team
Thats not been the experience so far.. basic questions weren’t answered when I asked them. Such as how to do this or that and you responded by telling me that it was functionality existing but not explaining how to do it. I don’t think thats very good support. So again unless your going to apologize for the previous poor support and guarantee that I’m going to be provided better support in the future then I’m not going to change my review. But if you are willing to do that then I will. I’m not asking for customization work just answers to basic questions when asked about how to use / setup the plugin correctly. Which is what I asked the first time.
I asked several times about how to do things with settings and you responded by stating that it was functionality existing but not explaining for me how to do it. That caused me much time wasted.
Hi,
I will going apologize in the name of the team if there weren’t managed how were expected.
Anyway, please, send your tickets IDs via Profile form and I will personally look over them to see how were managed and by who.
Thanks,
Indeed Team
I would like to be able to create my own tables and not use the ones pre-packaged with the-plugin. Is there a way to get the embedded URLs in the buttons and put them into my theme’s buttons?
Hi,
If you’re asking about Subscription Plan, you can find out how to use a custom one on: http://help.wpindeed.com/ultimate-membership-pro/knowledge-base/set-custom-subscription-plan/
Thanks,
Indeed Team
I’ve purchased the plugin and really like it. How can I add a link for the first name, last name (e.g. Hello, xxx xxx), Account details and Logout in my header? I want to look it like this: Hello, xxx xxx | Account | Logout
Also, it would be great if these links only show up when the user is logged in, otherwise it whould be hidden and not showing up.
Thanks!
Hi,
You can use the Inside Locker to hide the content for non logged users. Also, there are some multiple shortcodes for displaying the individual info. Check the Shortcodes page from the right-side of UMP Dashboard.
Thanks, Indeed Team
Maybe I got you wrong, but when I create an Inside Locker for this, it’s showing a login message. However, I want those links not to be shown at all (with no login message or anything). I only want them to show up when someone is logged in.
Hi,
You can customise your Inside Locker template about what to show or not from UMP Dashboard under Inside Locker tab.
Thanks, Indeed Team
Great. I found it.
I have created a main menu with all specific pages and links included. I’ve made my settings under General Options/Menus for this menu. I’ve set some pages/links to “Show Menu Item Only” for “Registered Users” (e.g. Logout). However, it’s still showing up for everyone to see (as it’s set to “All”). What did I made wrong?
Hi,
Be sure that you check the workflow as a regular user and not logged as Admin, which has no restrictions behind it.
Thanks, Indeed Team
