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Reviews for Ultimate Membership Pro - WordPress Membership Plugin

504 Reviews

for Feature Availability

Amazing product. Finally, got my hands on this plugin after having if for a while. One of the features I really like is the ability to protect files on my site. Just by choosing word "uploads" all uploaded files become accessible to registered users only. Tons of other features to explore as well.

for Customizability

unnecessary branding (code) for membership pro.

azzaroco

Author response

Rating an item just because has a link to Knowledge Base inside the Admin plugin dashboard is beyond any expectation. Keep in mind that items are not white-label and can not change the identify if this is what you're trying to achieved.

for Customer Support

Paypal express doesn't work at all through the plugin, forces a free trial period of 30 days, no matter what settings are selected. Updated, reinstalled and still the same result. Contacted support about this and so far it has been 3 weeks of 1 email a day, mostly saying how they can't do something or asking the same question over and over, all the while being extremely rude and not listening to anything we say. We just can't get anywhere with them, let alone get them to fix this HUGE error. Don't bother with this plugin and do yourself a favor and go elsewhere.

for Design Quality

Create GUI with minor problems with hide/security plugins and WpML

for Customer Support

Excellent support. Have been managed all my tickets faster than I've expected.

for Feature Availability

Not Recommended. Sile slow and High Database Used. Switch to free WordPress plugins. Waste of money.

azzaroco

Author response

If is not recommended why you still using it? Related to what is "high database used"? By now was no support requested and no complains based, which is normally expected.

for Customer Support

Excellent, fast support for a very robust and feature filled plugin.

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