300 Reviews

for Customer Support

A Great product...
The Best Membership plugin that I have used, with a lot of features and excellent support.

for Customer Support

Great support until now! Have been fast, fixed the problem, and very precise!

for Design Quality

+Good program.
+Nice User Dashboard.
+Amazing Features
-Support Answer comes with attitude & big ego

Overall : Worth the Price.
Advice : instead of giving straight answer to customer dev please try to improve the parts where user is saying need too,

for Customer Support

Good product, below average support attitude

azzaroco

Author response

You've requested for support more than a year ago.

Meanwhile because your support period has expired and you want to avoid renew it, it doesn't mean that the support attitude is not good.
Follow the support terms and conditions from Envato market, first of all.

for Feature Availability

i am happy to use this plugin.
thank you azzarocoo.

for Feature Availability

Dozens of features and options into one package without additional AddOns or costs. Great job!

for Customizability

excelent, but with poor translation files, for most alnguages besides english we need to do our own translations

for Feature Availability

Hands down the the best membership software solution for wordpress! It's name says it all..."ULTIMATE"!

for Feature Availability

I decided to give this plugin another go but it is a bit cumbersome and the fact that I cannot set recurring payments with woocommerce is kinda of a deal breaker, wish I knew that before

for Customizability

Description misleads in saying that Membership Badges may be customized.
They may not, and do not even have a basic. UserID # on the badge.
Useless for offline membership use.

azzaroco

Author response

The Membership Badges can be managed based Images EXACTLY like the decriptions says and for that purpose, nothing more or less. There is nothing mentioned about "customized" or something else.

What's the purpose to come out with a negative rating which is doesn't stand up, instantly after you've purchased the plugin?!

for Flexibility

Something so basic as adding a custom field in the signup form is not allowed by this plugin. Please review this functionallity is basic for many businesses.

azzaroco

Author response

UMP system has over 20 field types available from the beginning (more than 2 years), more than any other Membership system ever.
Like it can be clearly saw into Demo website where multiple SignUp fields are provided as an example:
http://demoiump.wpindeed.com/register-page/?lid=1

It can not be said that UMP has no option on this case.

for Feature Availability

Fully featured membership software. Worth every cent.

for Feature Availability

This plugin is the best plugin for members area, using wordpress.

Amazing!

I have no words to describe the power of this plugin. Simple, clean code and an unbelievable price.

Hit the competition head-on. I saved over 400 dola with this great plugin.

Thank so much!

for Feature Availability

recomendo plenamente, conheci este plugin no site escola ninja wp

for Customer Support

In the big picture, the plugin works well and has some good functionalities. Nevertheless, some small features are still missing (like the ability to store first and last name in Mailchimp or to block an entire forum in BBPress automatically), some other features are difficult to understand (like the login/logout menu if your theme is not compatible or how to custom the register page). I was also disappointed by the support: they are extremely vague and slow to respond even if I did read the documentation and did my own tests. I can recommend this plugin, but it can be improved to be perfect! Thanks.

azzaroco

Author response

If a WP Theme affects the WP Menu without being managed by any other scripts this a negative approach but UMP having an alternative way to restrict Menus also, once none other membership scripts provides that, it is a big plus. Definitely that should not disqualify the system instead.
The support stats, provides an average of 26hrs response time for your requests, which may be considered a good one besides other support services.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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