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Hello, I have 2 questions please if you can help before buying this plugin:
1. If I import a CSV file (Users) from another platform (Wild Apricot), would it create a member for each name? How can the members have their Login credentials?
2. Does the plugin work with any Events plugin? I would like to restrict some Events for certain membership levels.
Can you revoke the license from old website please,
I have purchased both Ultimate Membership Pro & Ultimate Affiliate Pro, is there any proper documentation to follow for both integration?
Those systems have been built from scratch to work together, so no special or additional settings are required. Once are installed, with default settings, affiliates may promote the website and receives referrals when someone purchase a Membership.
Is it possible to use Register Lite along with woocommerce ?
Your question is not clear. Register lite is an additional module for a different registration process, it doesn’t matter if or how you are using Woo plugin inside the same website.
I am using wordpress multisite, will it work without any problems?
Yes, UMP system may be used into a WP Multisite environment without any problem
I have a pre-sale question.
Does the plugin have an ability to use only 1 form which can act as a Register & Login both? Instead of having 2 separate forms?
Technically speaking you can not have one forms during 2 different things.
Hello, In Manage members mode, is it possible to save several of the filters that would be ready to use? Best regards.
We recommend to get in touch with support team for technical questions, they will be able to help you with any information.
Hi, I am using ultimate membership pro. when I am uploading the avatar, the picture is not fitting inside the avatar circle, but instead it pops-up on the top of the screen as an overlay and the screen just hangs. I am using the latest version of Ultimate membership pro. please help its urgent
If you have any concern, please get in touch with support team and they will be wiling to help you
do I have to pay for the renewal of support to get assistance from sales team. I am not in a position to do so. If you could help, that will be great
Do the person who buys this plugin of yours, and if they use the STRIPE CONNECT, do you incur a 1% fee from us ? https://prnt.sc/0SdsVZWDq1QS
Sorry, this is also a “pre-sale” question?
Answer the simple question !
Something tells me you have no customer service skills, arrogant !
Your already showing true colours you cannot be trusted by your smart a s s replies. Why would I consinder purchas after your actions.
We have a proper customer service and we respect our customers but you are not one of them. It is more than clear that you are looking for free stuff and free services by using comment section like “pre-sale” questions.
Definitely we do not encourage those kind of tricks so we recommend to not use them further.
Not looking for FREE, yet asking questions before I purchase. Do you buy a car without looking at it ??? If you cannot answer simple question before I buy, then your not worth it, as others will get burnt by you !
I hope others see this message
We have a problem with the trial period of the memberships in the plugin, we set a free trial period, and once the payment is made, being at 0 euros, the order status remains pending and the membership on hold. This does not allow users to access the content for which they purchase the membership until the first payment is made, making the trial period completely useless.
This situation happens with both Stripe checkout and Stripe connect, as well as woocommerce checkout.
In addition to this in the memberships that have a recurring payment, when the first billing cycle ends, the membership is not renewed although from stripe if they have been charged is as if communication between the plugin and the payment platform is missing.
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
can you revoke the license from old website please, as i dont have access to it anymore, and it doesnt make any sense that you have it up it set up like this, how does it make any sense to renew my support for such a thing? why dont you have a revoke option like many other plugins…. Please helo ASAP thanks!
You the option to revoke the license, inside the website where has been activated. Otherwise, you may get in touch with the team if you forgotten to do it when website was online.
Currently, your license is free of use.
Membership auto active issue.
after the customer sign up and pay (verfied e-mail and I recive the payment), the Membership Plans Not automaticly active.
it’s say:Pending or No payment comfirmation received
Hi! Is there an email for people who are using an expired version, but are having a heck of a time revoking a site and authorizing another, even after following the knowledge base?
pre purchase question..
how to add, edit this menu? https://prnt.sc/WuZkLgs2nWPr
Any documentation for this?
This is not a pre-sale question. You may get in touch with support team for this information
How is it not a presales question ?? Before I purchase I want to know everything and if you cannot answer simple questions, that tells me you really don’t care for customers. That’s bad customer service on your part!
Hello! Is it possible redirect user after login to the restricted page/post that he visited before login page? I would like have the restricted content with login form embeded, but without show any content’s infos in page, like the title from post.
Workflow: user access a link to a restricted post and see the restricted message (because he is not loged in) > log in in UMP form > returns to restricted post accessed before, and see the entire content.
password reset shortcode doesnot work!
forgive me but I can’t pay for a new license for a plugin bug that doesn’t depend on me. there are other people in the comments who have the same problem
Please REVOKE my license, since I can’t do this for myself.
Please ignore this message
Hello, When I try to activate my license, I am told that “This license has already been activated on” another website. Yet, I no longer use this website and it has already been taken down. thank you for your comeback !
Hello, great plugin!
Are such automatic subscriptions possible?
Should be for a martial arts center.
A subscription should run for at least 6 months.
The cancellation period shall be 4 weeks. If the subscriber does not cancel the subscription at least 4 weeks before the end of the 6 months, the subscription will be renewed again for 6 months.
Again minimum term 6 months, cancellation period 4 weeks.
If you don’t cancel now, the subscription will be renewed for 3 months only, with the same cancellation period.
What is the easiest way to check if the members have paid the fee, if this is a martial arts center and we have to identify persons life.
Translated with www.DeepL.com/Translator (free version)
You can not restrict or limit the cancelation period. A Member is free to cancel his subscription anytime.
Its possible to show both normal price and discounted price on woocommerce products if Discounted prices for Woo Products based on Memberships is active?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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