azzaroco

azzaroco supports this item

Supported

2779 comments found.

Bryant0h

Bryant0h Purchased

Hello, I have just bought the plugin; I have the following questions: 1) In the logout process, I have encountered the following problem: “too many redirect trying to open… ” I have cleared cache on my browser(s) and the problem keeps occurring. Could you suggest a solution? 2) I tried to use Lost password but it is not functioning properly. 3) How do you customise the “Ultimate Membership Pro – MemberShip Users” page to see more columns?

For all this testing, I have the default 2017 wp theme, with no additional plugins.

Looking forward to your reply. Thanks.

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Just a Quick Presales Question.

1) Can we have a recurring payment system and change the amount for renewal when they renew next time ? Like. the Registration charge for first year is say $400 and renewal charge is $250 ? Can this be done?

2) And i want to have different fields for two different type of registration is that something which can be achieved ?

Thanks

Hi,

The Recurring Subscription with a recurring charge price can not be changed during the subscription period but you can set a specific price for the first payment, enve if is less or more than the recurring price.

Into Register Form it can be set different fields that will show up only for specific Level/Subscription selected.


Thanks,
Indeed Team

Thanks for your quick reply. Just to confirm we can set First Time Fee as $500 and for renewal it can be set as $300 correct ?

Hi,

Yes, it is possible.


Thanks,
Indeed Team

Hi, for the payment system and I add other than those listed?

Hi,

The Level price it can not be dynamically set but you can set different Levels to show in different places, for logged and non-logged users.


Thanks,
Indeed Team

It means that I can only set the price difference for logged and non-logged user?

Hi,

The Level price can NOT be changed based on user status. You may accomplish your desired workflow only of you will use different levels.


Thanks,
Indeed Team

Hi ,

is it possible to add a notification to users when an administrator changes their level ? ,  we currently get , you password has been changed

regards

Hi,

That should not happen, be sure that you don’t have other similar notifications for this action into your WP.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Thanks , will check this , one last question is it possible to move expired users to pending ?

Hi,

No, that’s is not possible. You may set another downgrade Level instead.


Thanks,
Indeed Team

Hi, can this plugin integrate with Drip for email? (https://www.drip.co/)—Thanks.

Hi,

UMP doesn’t have integrated that service but this is not required for a proper system workflow.


Thanks,
Indeed Team

Can we integrate with an outside payment system like Samcart or ThriveCart?—Thanks!

Hi,

You may set to sell Subscriptions via Woo products and to use a payment gateway ready for Woo.


Thanks,
Indeed Team

Assign Client Managers Client Manager feature allow the site owner to designate a “manager” for each client that is added. All communications and file uploads associated with that client will be directed to the appropriate client manager. Each client/member can have multiple managers, and each manager can have multiple clients/members. Do you have this feature?

Hi,

A such workflow it can not be implemented using UMP.


Thanks,
Indeed Team

hi,we export csv file , but the csv file seems not support chinese language? the csv field becom ”????” ,how do i solve it?

Hi,

Just be sure that when you open that CSV file you’ve chose to be encoded properly, with UTF8.


Thanks,
Indeed Team

bchalker

bchalker Purchased

Is it possible to assign certain level(s) based on the email domain of the user at time of registration? For example: user@1.com + user2@1.com + user3@1.com are all placed in Level 1. user@2.com + user2@2.com are all placed in Level 2. This would not be using the signup forms from UMPro, but the standard WP registration form.

Hi,

There is no connection between email addresses and Levels for a dynamically assignment.


Thanks,
Indeed Team

Hello, is there any info about integration of Robokassa or any other Russian gateway? Thanks.

Hi,

No, using UMP, you can sell LEvels from UMP via WooCommerce. Check the Item Description page to see how UMP and Woo are connected.


Thanks,
Indeed Team

In this case will I be able to have choosing procedure like this http://c2n.me/3INjdAN.png ?

Hi,

No, the Subscription Plan it can be used when you sell Levels via UMP. If you want to sell via Woo, your Levels will be actually Woo Products.


Thanks,
Indeed Team

juanideas

juanideas Purchased

Hi! I bought the plugging and I am using it, but I can not find the way to make the subscription via woocommerce. Will you have any tutorial to guide me? I need people to subscribe and pay for woocommerce, and if you are not subscribed that you can not see the content of the web (post or page) thanks for you help!

Hi,

You may wanna have a look over the Knowledge Base article: http://help.wpindeed.com/ultimate-membership-pro/knowledge-base/woocommerce-payment-integration/


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Are there any other plugin licences I need to purchase to use this as a subscription based membership site? I.E. do I need to purchase Woo Subscriptions to make it work?

Hi,

There is not required any additional script to be installed. Woo may be used only if you don’t want to sell Levels via UMP but as Woo Products, for any reasons. Otherwise, you don’t need it.


Thanks,
Indeed Team

Thanks for the quick reply, to clarify, Can I charge my members on a subscription basis when they sign up to a UMP level without needing WooCommerce?

Hi,

Yes, you can but using the Payment gateways available into UMP system, which are the most known payment platforms.


Thanks,
Indeed Team

Hello, Is it possible to buy more than one subscription level (for example basic and premium) with one payment (something like „add to cart” function)? Best regards

Hi,

It can be bought multiple Levels by the same User but with different payment processes. There Levels may not be the same and between a regular single payment and a recurring one it is a difference.


Thanks,
Indeed Team

How can we remove the some fixed required fields like username and password etc from the registration form?

Hi,

The only field that mandatory to be there is the email address.


Thanks,
Indeed Team

username email and password are the three mandatory fields in the plugin my client do not want username and password there

boboo

boboo Purchased

Hey since i bought the plugin i haven’t used it just today I decided to activate the plugin and took the site down with this message…? “unable to handle this request. HTTP ERROR 500”

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

amicheals

amicheals Purchased

I may not need such a big plugin, but I want to lock down the entire site for only internal company people. How would I do that?

Hi,

With UMP you can lock mostly anything, any page or group of pages, URLs or others. So, it is possible even to accomplish a such desired workflow.

Thanks, Indeed Team

Pre Purchase. Hi, it seems perfect but i want to know if there is a social wall addon like userpro? Or if you think about something like that :) Thank you so much Pascal

Hi,

A such option is not available ‘cause UMP is not just a members directory but a Membership system where the workflow is focused on subscriptions and content restriction.

Thanks, Indeed Team

Is it possible to ask people to enter a code (which is emailed to the user) as part of the registration

Hi,

Yes, it is possible by using the Module: Invitation Code, which was developed exactly for this workflow.

Thanks, Indeed Team

hi, is that possible to do when visitor registration or after registered go to their profile page and upload documents for admin verify (ex: picture, pdf or ms word file), system will also inform admin some members uploaded and waiting for approval.

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