azzaroco

azzaroco supports this item

Supported

4020 comments found.

vzakaze

vzakaze Purchased

hi, is it possible to send message to user over account page? (like chart between users)

Hi,

UMP is a membership system that manage Subscriptions and restrict content, not a Chat script. A such workflow is not provided.


Thanks,
Indeed Team

linusk

linusk Purchased

Dear Support,

Please do the honorable thing! Over 7-days ago, I filed a ticket #553609 Full Refund Request

I use several important plugin for my woocommerce site. There seems to be a conflict with UMP.

I also get Error message:

Catchable fatal error: Object of class WP_Post could not be converted to string in /home/heal6164/public_html/wp-content/plugins/indeed-membership-pro/classes/IhcPaymentViaWoo.class.php on line 195

Ever since removing the UMP plugin the error has disappeared to our relief.

The feature this plugin offers does not fulfill my requirement.

This plugin creates WordPRess user account for every member. This function should have been separated from standard Wordpress table.

This is causing “members” appear “unnecessarily” in one of my “WordPress HelpDesk Ticketing & Support System”. It is causing a clutter and is annoying!

I just did NOT foresee these inconvenient issues.

Unfortunately, I cannot devote time to track error as I need to run a live eCommerce site.

Therefore, please provide full refund. The refund will not make me a “rich tycoon.” Nevertheless it is a matter of standing behind your product and honoring guarantees.

Thanks

Hi,

Before any Refund request to be proceeded the support team must check and verify the case and to be sure that there is an issue with the Plugin itself and not something else.

Otherwise, anyone may claiming anything but without being a problem with the system actually.


Thanks,
Indeed Team

linusk

linusk Purchased

At last you have cared to reply, all these days you willfully resisted and stayed mute. Because now a case has been open with Envato….....

Hi,

The Refund policy is clearly and detailed presented and should be taken in consideration before the request is sent. http://support.wpindeed.com/pages/support-refund-policy


Thanks,
Indeed Team

Hello,

Pre-sales question. Does the plugin provide compatibility with payment providers such as Mollie or Cardgate?

Hi,

We do not sell or provides WooCommerce AddOns. UMP have this ability to sell Levels via Woo, by default.


Thanks,
Indeed Team

Okay, So to be clear. By purchasing this plugin. I will be able to add Mollie as a payment method via Woocommerce, since it is compatible with woocommerce?

Hi,

This plugin let you sell levels via Woo. If you want to add additional payment gateways into Woo than are by default provided you have to find a Woo AddOn for your needs.


Thanks,
Indeed Team

Hello ,

i was wondering if im able to add a default value to user account on registration , my theme for example differentiate between users by a custom field with values of (0 , 1) , is it possible to add a hidden field to the registration form so it can populate this fields with either a 1 or a 0 ?

Thanks in advance

Hi,

A such kind of field is not available into UMP system.


Thanks,
Indeed Team

Hello,

I’m trying to set conditional fields for new custom user fields, but the select list only shows fields displayed on the registration page and not the account page. I would like those fields to show on the account page only. Is it possible?

Bonus question: do you plan to release group fields or repeatable fields soon? That would be a great addition to your plugin!

Thanks!

Hi,

The Conditional Logic feature is especially dedicated for Register form.

An option to clone fields is on our list already. Hopefully will be released soon.


Thanks,
Indeed Team

Hi, I use this plugin along WPBakery Page Builder (Visual Composer), but this plugin caused errors when using Backend Editor/Frontend Editor. More like js conflict. Can you help me on that? I’ve already email you yesterday, with purchase code (on behalf of my company)

Thanks!

Hi,

UMP does not affects the VC workflow and works perfectly together thanks to how UMP and VC have been built. Many of UMP customers are using VC also. So, pay attention to other scripts or be sure that you’re using a real VC plugin.

Still, support is provided only to the owner of the license and only via support system.


Thanks,
Indeed Team

Of course, it is real VC plugin.. it comes with the theme.. and I already email you on behalf of my boss (because he’s the one that buys the plugin) with the purchase code/license.. so kindly reply the email I send.. thanks!

Hi,

If it comes integrated with a theme doesn’t mean is the official one, most probably is a custom version provided.

Like was mentioned before, support is provided only via Support system.

Thanks,
Indeed Team

Pre-sale queries

I’m planning to build Freelancers directory. 1. Does your plugin work with Avada and Newspaper 8.5 theme? 2. Can the user set header header image? 3. Can the users chat with each other? 4. Can the user set skills and display on profile? 5. Can we browse freelancers based on skills and country? 6. Can I charge for listing from users? 7. Can user select set skills as tags? 8. Can the user display portfolio?

Awaiting for your favorable reply at the earliest. Thanks

Hi,

UMP is a membership system that manage Subscriptions and restrict access to the content, not a list of users with skills.

Yes, UMP working fine will all premium WP Themes.


Thanks,
Indeed Team

dtommy79

dtommy79 Purchased

Hi,

Can this plugin be used with WooCommerce’s payment gateways?

Thanks

Hi,

Yes, UMP provides a such workflow option for a while. You can sell UMP Levels as Woo Products via Woo Checkout.


Thanks,
Indeed Team

fyzxie

fyzxie Purchased

Hi, i got some question, i dont know how to describe this but i want to create a blacklist/userbanned database which only registered user can see.

This database can be search either from nama, email, id number, phone no. etc. if one of the keyword exist in the database, the warning would appear. “this <name> have been blacklisted> something like that. or maybe blacklisted user would be giving badge or categories

is it possible to accomplish this situation using your plugin?

Hi,

UMP doesn’t not provide a such kind of list and does not manage users on a such way, unfortunately.


Thanks,
Indeed Team

btvcjen

btvcjen Purchased

BIG PROBLEM!! Invalid Email Address or Password entered with the correct username and password, RIGHT ON MY WEBSITE LAUNCH!! Submit a ticket and wait 4 days????!!!

Hi,

First, your ticket have been manged for a while, days ago.

Second, your ticket is not referring to this concern.

Third, based on your description, more likely there is a script that restrict the wp login process all over the website, including into UMP system. So, first of all, see how it works when you deactivate the other scripts and after that identify which is the cause of your problem.


Thanks,
Indeed Team

Hi. Will the plugin work with SmartyPants or User submitted forms plugin?

Hi,

We never heard about those scripts, so we can no say more about those.


Thanks,
Indeed Team

Hi azzaroco,

Quick question and i am probably answering it myself…

What is the best way to update this plugin? Currently i find myself downloading, extracting then uploading the folder to the plugins folder. I know i can upload the zip file and do it that way but i’ve experienced issues in the past. Is there no auto update implemented yet, that would be nice?

Unreal plugin, well done.

Lee

Hi,

Yes, that’s the best and safest way to update the plugin. More can be found on Knowledge Base article dedicated for that: http://help.wpindeed.com/ultimate-membership-pro/knowledge-base/a-new-version-was-released-how-to-update-the-plugin/


Thanks,
Indeed Team

ctekk

ctekk Purchased

Hi,

Cool Plugin. Two things:

1) I encountered a bug: When you enter links in “Footer Invoice Info” (Invoice Addon) the ” (quotation marks) are automatically escaped by ”\”.

However every time you save there gets a new ”\” placed.

I think there should not get any ”\” added.

2) How can I display Tax Amount (Total and Percentage) and Tax Name on Invoice near Total? (EU Law)

ctekk

ctekk Purchased

I just saw that you included the Taxes on invoices, so forget my second question (they were just not showing up on the invoice template in settings menu)

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

HI! The NEW registered User notification, that must be sent to ADMIN notifications is sent to the customer. Please check because it’s a serious mistake. A hug Max PS: Try registering here http://www.maxgloxar.com/registro-maxglo-xar/?lid=1

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

I haven’t renewed maintenance. I’ll let you know. It’s a meaningless flaw, I don’t understand how other clients haven’t reported it.

I could ask what it means: Opt-In Subscription Within user form? And, if I select E-mail List, what am I choosing to do? Thank you Max

I am thinking to buy this theme but one question.. Does subscription works without woo-commerce?? I want my payment not to go through woocommerce.. Kindly update for the same..

Also can I see admin demo before buying..??

Kindly update.

Hi,

First, this is a plugin and not a theme. Yes, the system is completely able to manage the entire workflow without any additional script. Only if you want you can use Woo but is not required.


Thanks,
Indeed Team

Hi, please help me.

We are 3 into our project. Im ADMIN and i need to provide my partners access into members section. Adding members, controlling members, but without giving them Admin access. Ok, i can change it in general settings-access… But what next? How to display members? How role is for this?

Thank you much

Hi, I had the problem of paypal accepted the payment but the status of membership didn’t change.

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

It always give me PayPal Payment IPN: cURL error – HTTP response of validation request and then the member status doesn’t change but payment is through

Hi Azzaroco,

I would like to ask if I can find any manual or education on how to set up Ultimate Affiliate Pro and Ultimate Membership Pro, and how to get the maximum out of it. I have a affiliate program i would like to find out how it can be set up in the program. I already got Ultimate affiliate Pro installed in wordpress, but im struggling a little bit to fully understand how i set up the basics successfully.

Thanks, Casper

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