12075 comments found.
I think I found a bug. When using Stripe for checkout, it does not properly update the terms. On my site it shows “Premium Membership 5 Years $79.00 every year” but when I choose PayPal it shows the correct terms “Premium Membership 5 Years $79.00 every 5 years”
I’ve had several customers email us worrying that they will be charged every year instead of every 5 years. Please fix asap.
For any issues or concerns, you will have to get in touch with the support team, via the official support system. The comments section is not an alternative channel for this purpose.
Hi I want to revoke my license and tried to reset my password but not any email I try is allowing me to reset my password and the password reset gives me “no account found” error! What to do to revoke license? Best regards,
If you don’t have an account yet, you may have to migrate the license first and to have an account on the official store.
Hello,
I am planning to start an online publishing company with many articles and would like to use your plugin.
I had a couple of questions.
- All the articles will be for members and will cost US$15/month. So anyone who is a member can only read the articles. This is the only option I need. So, is this possible with your plugin?
- I also plan to use the Avada theme. Can I integrate your plugin with the Avada WordPress theme?
- I would also like to have affiliate integration. So let’s say I would like to pay 50% to an affiliate on a recurring basis if they sign up. Is that possible with your plugin?
Looking forward to hearing from you!
Thank you,
Sahil
Hi,
Thank you for your interest in UltimateMembershipPro! I’m happy to answer your questions: 1. Members-only content at $15/month: Yes, absolutely! The plugin allows you to restrict any content (articles, pages, posts) to members only. You can create a subscription plan at $15/month and only users with an active membership will be able to access the restricted content. This is one of the core features of the plugin.
2. Avada theme compatibility: Yes, UltimateMembershipPro is compatible with the Avada theme. It works with any standard WordPress theme, including Avada, without any conflicts.
3. Affiliate integration: For affiliate functionality with recurring commissions, I’d recommend checking out our Ultimate Affiliate Pro plugin – https://ultimateaffiliate.pro – which supports recurring commissions and integrates seamlessly with Ultimate Membership Pro. You can set up a 50% recurring affiliate commission exactly as you described.
If you have any further questions, feel free to ask. Good luck with your online publishing company!
Great.. Thank you!
Does the $69 plan include the feature to display a list of active members at the front of the site, making it a public page that visitors can view? The site is for a doctors’ association and they want patients to be able to check if a doctor is a member of the association without having to register.
Yes, this functionality and showcase is built in the main plugin
Hello,
I’ve noticed additional charges of €0.50 on some transactions;
WPIndeed Development platform fee - €0.50
Could you please explain what these charges are for? I don’t see them every time…
Thank you
Hello,
Thank you for reaching out. Unfortunately, we are unable to provide support as we cannot find a valid purchase license associated with your account for this item.
If you have any questions or concerns, please contact our support team directly at https://wpindeed.com/support
Thank you for your understanding!
Hello,
I have purchased the plugin and I have created few support tickets few weeks back. You have replied to all my tickets in time and thanks for that.
But when I try to create a new ticket, it gives message “limit reached” and it does not allow me to create new support ticket even if I am paid license user.
Also, there is no way to close some of the old tickets for which I have received satisfactory answers. If I cannot close some of the tickets (not all tickets), how can I create new support ticket?
Now I am stuck at the point where – I can neither create new ticket because you allow only 5 tickets to be live in the system, nor I can close certain old tickets in order to create new ticket. How can I proceed? Its as good as I am unable to get the support at this point even after having paid license.
Please suggest. Thanks
Hi,
You may inform the support member that your ticket concern has been covered and he will close the ticket, or those tickets will automatically close if is idle for a while.
I cannot get menu restrictions working. I choose “only show for” “unregistered users” and you can still see the menu when logged in
ahh but I am logged in as admin. Not the same as a ‘registered’ user?
As Admin, you have no restrictions applied, of course; otherwise, it would not be possible to administrate own website.
Hello I can not seem to make the Paypal work, it gives errors https://i.is.cc/1iD8axwE.png See this link https://i.is.cc/1iD8axwE.png
Hello I need an answer please ASAP!
Hi,
We are not providing support through Comments section and we do not check this section verey often. Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Hello, I just purchased my 3rd license and installed it on a new site, but I am unable to activate any of the pro extensions. They keep taking to a purchase page.
Never mind, I logged into the main site and sent a message from there. I nderstand what is necessary and I am waiting on your reply.
Hi I am your customer for many years and I have bought your items and are really good. I have two of these plugins. Is there any offers soon? or coupon to buy a third one? I need to buy another 3rd licence, can you give special discount of coupon code?
Hi,
Unfortunately, the CodeCanyon marketplace does not offer a coupon/discount option, so we are unable to provide discount codes for purchases made here.
Thank you for your understanding!
It took you 4 days to reply. I have bought thr plugin. Speed up with comment answering! I have ptoblem with the new plugin, when i add a new currency, it adds ok, but when i tried to test the purchase, it gives error.
For any questions or concerns, you may get in touch with the support team and they will cover your needs very fast. We are not providing support via the comment section, and this is not verified very often.
Hi, im looking for a plugin that will hide the contents of a Tutor LMS (archive) site until the user has logged into the site.
Is that possible out of the box with Ultimate Membership Pro?
Thanks
Hi,
Yes, Ultimate Membership Pro can handle this out of the box! You can use the Content Restriction feature to protect any pages or post types — including Tutor LMS archive/course pages — so that only logged-in (and/or subscribed) users can access them.
Dear Team, I’d like to give access to users for testing. Therefore I created a plan, 1 week period and for free (no payment). But I am missing the setting, that users cannot renew this item. How to achive this? Thanks
I remember, that there was in the past a setting like “„Allow multiple memberships for same level“ but cannot find.
Hello!
For this type of technical question, please contact our support team directly — they will be able to assist you with the correct setup!
Dear Ultimate Membership Pro Support Team,
I hope this message finds you well. I’m a user of Ultimate Membership Pro on my WordPress site and I love the plugin’s content restriction features.
I’m looking to create a modern paywall-style display for restricted articles using only custom CSS (added via Appearance > Customize > Additional CSS). Specifically:
Show a teaser excerpt from the restricted content with a fade-out gradient effect at the bottom.
Style the restriction message/box elegantly with rounded corners, shadows, and prominent login/subscribe buttons.
Ensure it’s fully responsive for mobile.
From the docs, I see custom CSS options in showcases and lockers, but I wanted to confirm: Is this customization possible purely with CSS on restricted content areas (e.g., via “Replace Content” or standard lockers)? Any recommended selectors or best practices? Would it conflict with updates?
I’d appreciate your guidance or examples. Thank you for your excellent support!
Hello!
Thank you for reaching out. In order to receive support, a valid purchase license is required. Please purchase the plugin and our support team will be happy to assist you with your questions through the support system!
I can auto approve the members. But how can I set payments on auto approval? I don’t want admin to manually approve the payment of each new member.
The payments are completed automatically and approval, does not require any manual action, once everything is properly set.
can i know what is the different between normal add and pro addon ? i need to buy normal than buy pro add on or i can straight jump to pro add on ?
The Pro Addons Bundle includes the Addons only and requires the main plugin in order to use them. The main plugin must be bought as well.
Licence not working
Hello Azzaroco!
I love this plugin by the way. I used it for a few clients, and it is great.
Question: Does Membership Pro include a calendar where I can add events, and users can sign up and pay? (might be a novice question but I just want to make sure.)
If not what Calendar would be a simple integration? Or one I can use that is simple for Membership Pro, if that makes since .
Thank you, Christine
Hey Christine,
UMP is a membership system and built to cover this purpose, mainly.
It does not manage or sell events or tickets. For this, you may use any Event/booking plugin beside without any issue. We may not recommend a certain one.
Complains from members – the buttons inside the Member Portal’s Subscription tab do nothing when clicked, and logged-in users cannot proceed to the membership checkout to renew or upgrade their subscription.
any known bug?
No, there is no such known bug or identified over multiple websites.
Gemini find the checkout page was removed during integrations of add to card EDD system. A new page fixed it.
Another question:
Enable Tracking By choosing this option, you give us permission to gather some technical information about your website in order to improve the plugin. A full list of the data to be collected can be found here
https://ultimatemembershippro.com/usage-tracking/ is not working, so what do you track and is it enabled by default?How do i enable or add social login/registration? i want users to be able to signup and login with their gmail or google account, facebook and may be linkedin
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
I want to disable and enable email only in signup form of the ultimate membership pro plugin. So user can use email to signup and login.
How do i do that?
