10294 comments found.
Hello Why are you abandoning me in mid-air by not providing proper support? I am stuck and my customers are unable to pay. Technical problem, I exchanged with stripe who seems to say that your extension has some corrections to do, I forwarded you the message of stripe. Since May 5, no more answers from you. I remind you that the payment attempts of my customers fail, it is detrimental to my business, you must help me quickly to manage this problem. Please reply to Ticket #703564
Thank you
Hi there,
Please stay in touch with support team related to your concern. As have been mentioned to you already, this is strict related to your current Stripe account, not stripe payment integration.
Thank you, received reply. THX
Is the recurring subscription included in this plugin?
Yes, of course, this is the based of this system.
Can you restrict pages based on a specific user/individual not just upon role?
Restrictions are based on Memberships, not “role” or user.
is it possible with this plugin to block certain TLD from registering (.ru). I have it blocked on wordpress registration, but they are still registering through your join page?
Can this accept crypto payments from say coinpayments or similar processors?
There is no crypto payment service on this moment that may handle recurring subscriptions charges, unfortunately.
Thank you hopefully that can be added soon in the future.
How do we make it so that the “Double E-mail Verification Completed” email is only sent out once?
If someone clicks the link within the “Double E-mail Verification Request” email it will send them a confirmation email. This never stops!
Also, is there a page for us to send people to for the email verification to let them know they are verified? and it’s completed?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I’ve submitted a ticket.
This is more than just an issue with the plugin itself. Can’t have people or bots constantly clicking on the “verification” link to fire off emails to take the server down.
If anything this is a critical component that should be fixed ASAP.
There is not a such link available in order people or bots to “constantly clicking”. You may have the link of resending the email verification notification which may be used only for exceptional cases, but, obviously, is available only for Administrator and not for “people” or “bots”.
Hello, Could you please revoke my license from my test site www.haruup.com I’m planning to install it to my other site.
Thank you, zak2012
See how is working now.
it worked! Thank you sir.
hi there, here’s a presale question. Since the system supports Sell Subscriptions via WooCommerce platform, does it mean I can use any payment gateway which is allowed to use in WooCommerce?
Hi,
Yes, you can use any Woo payment service that follow and use the official Woo hooks and workflow. Also, keep in mind that Woo is able to handle only simple one-time payments, not to setup recurring Subscriptions like Ultimate Membership Pro
Can your membership plugin be used for services memberships?
Your question is not actually clear. UMP is a Membership system so it have been built for memberships services.
Is it possible using this plugin to setup registrations pages for different groups of customer so that when they register they are automatically added to the correct UMP member group without admin manual intervention?
Members are not grouped to something other than the Group/Umbrella Accounts where multiple members will share the same Membership.
Hi Azzaroco – I was hoping that I could setup a registration page for Group 1, so everyone who signed up on that registration page would be added to Group 1 in UMP, and then again another registration page for Group 2,3,4 etc. that would put that member into the correct UMP group.
i’m working on clients website(nontech), the problem is that admin can purchase the products, but other members of the site not able to complete the purchase, if we disable the membership plugin, then its working fine,
we are geting this error msg on checkout page when members are pruchasing ““SyntaxError: Unexpected token < in JSON at position 0””
You may get in touch with support team via support.wpindeed.com
Hello, i’m building a fitness website that will have a membership area and booking system. Can this plugin do the following: 1) Online booking system for members to book classes
2) Allow staff to access the booking system to check customers in on arrival for attendance records.
3) A membership area where customers can check their booked classes, current balance, change personal details?
4) a system whereby customers can buy a membership card, which can be topped up and when the customer books an appointment, the price is deducted from the members card balance (so it will work as Pay As You go
Please add request where one can add his own ERC20 and BEP20 token as payment method.
Hello there, a presales question: in description read here “compatible with woocommerce 4.0.”. is it a fault or true (current version of wc is 6.5…). for the paiment proccess is woocommerce neccessary, or did you implement alternatively your own payment system? thanks in advance, Marcel Germany
