5518 comments found.
Hello our website became disabled today and it was showing this error:
Fatal error: Namespace declaration statement has to be the very first statement in the script in /public_html/wp-content/plugins/flow-flow/includes/FlowFlowWPWidget.php on line 1
I had to rename the plugin folder to make our website work again.
What is the problem?
Hello Kayz,
https://www.dropbox.com/s/3bin1mwsmm1s2su/Screenshot%202016-07-21%2013.00.58.png?dl=0 namespace declaration is first statement in file, issue is not on plugin side. First time heard about this error, this must be unique for your server. From internet search https://www.dropbox.com/s/gpp0vc62h8mhw4m/Screenshot%202016-07-21%2013.02.42.png?dl=0 But don’t rename plugin folder, it won’t work. Try fix above and install plugin with original folder name
Best Regards,
Looks Awesome team
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I don’t understand what you mean?
Yes I check this file ‘FlowFlowWPWidget.php’ and it have the correct code as you have described it: ’<?php namespace flow; if ( ! defined( ‘WPINC’ ) ) die;’
Hello, please try to convert plugin files to “UTF-8 without BOM” encoding as described in the manual we sent ( https://www.dropbox.com/s/gpp0vc62h8mhw4m/Screenshot%202016-07-21%2013.02.42.png?dl=0 ).
Best Regards,
Looks Awesome team
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Hello, please try to convert plugin files to “UTF-8 without BOM” encoding as described in the manual we sent ( https://www.dropbox.com/s/gpp0vc62h8mhw4m/Screenshot%202016-07-21%2013.02.42.png?dl=0 ).
Best Regards,
Looks Awesome team
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Can the feed users be grouped and then filtered?
Hello, this can not be achieved with the plugins out-of-the-box features.
Best Regards,
Looks Awesome team
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Hi. Need some help to setup the social feeds. Im sending login credentials for my website. Thank you
Hello, we have no letters from you. Please use this form and send us your URL and temporary admin access so we can help you.
Best Regards,
Looks Awesome team
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Sorry, just sent now. Thanks
Currently my Linkedin stream is showing [Unauthorized] Expired access token error after smooth up and running for 2 months. What’s this error about? How could correct it my self?
Hello, Your access tokens are expired. Please re-authorize with Linkedin. Follow our docs to do it http://social-streams.com/doc/authenticate-with-linkedin
Best regards, Looks Awesome team
I added 5 Facebook Profiles and I got the Message “Acces Token Limit reached”. What can I do?
Hello, try to set LOAD LAST some low value (2-5). Plugins loads LOAD LAST * feeds number posts, so it can be too much in some cases. http://social-streams.com/doc/issues-using-big-number-of-feeds/
Best Regards,
Looks Awesome
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I see on your website demo (http://social-streams.com/demo/classic-social-media-wall/) that your stream has much more than 100 posts and my purchased version is limited to 100. how can i get this like in the demo?
thanks
Hello, this is hardcoded value, and you can change it in source files. But in this case, we do not guarantee correct plugin work. Read our docs please http://social-streams.com/doc/how-many-streams-plugin-can-handle/
Best Regards,
Looks Awesome team
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Hello, I sent a support request about 2 weeks ago but never got any replies after I provided you with admin access and it’s still not working. Thanks.
Hello, we asked you to send us temporary admin access and we receive nothing. Please re-send us login and password using this form, and we will inspect your issue and help you.
Best Regards,
Looks Awesome team
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Hi, I have now forwarded the first email that I sent with the admin access. Can you confirm that you have received it please? thanks, ben
Hello, Ben. Sorry, but still no messages. Write please your mail and mail you trying to send.
Best Regards,
Looks Awesome
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hello, I used your form to send them to you. can you confirm that you got them?
Hi, yes, we got the message with login info. Thank you. Your LOAD LAST value was too high for your server. Also, we add more time for caching (CACHE LIFETIME). We fix the issue, now the stream works fine and there are no error messages ( http://iufn.powebco.org/?page_id=795&preview=true ). Also, we will re-inspect situation today to be sure.
Best Regards,
Looks Awesome team
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thanks!
I added facebook, rss, youtube and soundcloud in different streams. All cache times are 30 minutes. 1. Fb is scrapping only some 15 posts max. 2. Youtube playlist shows the order of the dates of adding movies. I created my own playlist and added to the films that have stacked according to their order but the script completely does not take this into account and used exclusively dates of added files. When I check the reverse order of the playlist it does not update and does not show at all (still buffering in background with no effect) . 3. Another problem is that when you change the width of the container and have enabled accepting posts , I have to accept everything from scratch . 4. Added RSS feeds do not update at all. I have to add them again to be brought up to date .
Do you need a cron job ? I have not found any information in the documentation. 5. Anim gifs are not shown.
Using of script is not hard but it just do not work as it should.
ps: We are not able to stream users’ music from soundcloud. It have to be playlist, but most of them do not make playlists. I have to make my own and step by step, one by one add files to own one. Useless.
ps. i am using my own auth codes
Good thing to add is also “refresh button”. Now we have to clone stream, delete old one to refresh.
There is also thing “HIDE STREAM ON A MOBILE DEVICE If you want to show stream content only on mobiles.”
I think, since it is HIDE option, it should be “If you want to show stream content only on desktops”, not mobile.
and
HIDE STREAM ON A DESKTOP If you want to create desktop specific stream only.
If I want to create mobile specific stream, since it is HIDE on DESKTOP option, yes?
I have stream with Youtube and Soundcloud. All are fetching max 10 posts from each and cache is set to 10 minutes. I added another soundcloud stream to it. On www it say it is caching in background. But it is not and new stream do not show at all, also old streams are stoped to refresh. I checked on OVH and Hetzner, Dreamhost host, it is not hosting fault. Perhaps it need some special php settings or something, i do not know because Documentation does not have any info about it.
There is a problem with using this script. Trust me i have other scripts i bought HERE and they all work fine and scrap facebook posts in unlimited number and do not use any database since it is only stream. Your cache do not work good in my opinion and cache time is not working. Streams are not refreshing, also adding new stream into exsisting one do not work good as i wrote above. Still no answer and script still make me feel i should ask for refund because of bugs You guys do not fix. When will be new version with all those things fixed? I can wait a week max.
Hello, please contact us and send your site URL, temporary admin access and FTP access so we can inspect these issues and help you.
Best Regards,
Looks Awesome team
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Hey guys, i just need to know for myself why it dont work. If i will have same problem on different site i cant ask You forever what to fix, I want to know. WP cron jobs works fine. I also asked hosting if they block it, they dont. It is OVH. So maybe You could tell us what You think -why cache is not updating at all. To update streams I need to turn off/on plugin or readd streams. It just dont update after selected time. As I said cron runs fine for other things and plugins. Also it is not mysql problem
(I checked all documentation http://flow.looks-awesome.com/docs/Troubleshooting/My_Stream_Does_not_Update this also.)
ps.sending pm message also 
hallo,
ive installed the plugin and made all the settings. Ive added feeds to a wall and inserted the shortcode via VisualComposer.
After saving i looked at the frontend and the plugins doesn’t load the feeds.
Hi, please contact us and send your URL, temporary admin access and link to this comment so we can inspect this and help you.
Best Regards,
Looks Awesome team
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Hello the plugin seems to work fine now! I created a page where all the feed from the company are loaded.
How can I create a second page where only facebook albums are visible? These should not be loaded in the feed page.
Thanks
What I want to say. you can group the albums in a page? as folders
Thanks
Hello, there is no way in plugin to make custom groups for cards.
Best Regards,
Looks Awesome team
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To make Facebook only page just make Facebook only stream and put it (with shortcode) to this new page.
Best Regards,
Looks Awesome team
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Hi, I’m using a Tumblr feed. I have only one Tumblr account per feed and would like to retreive more than the 100 last post. I’m aware of server performance but apart the server performance, how can I do this? I set the load last parameter to 100 (Cannot set more on the field) and number of item to show to 100 also. Is it possible to have more than 100 pictures for a single tumblr account for a single feed? And even if the tumblr feed has a lot of pictures, why some time there is no more than 45-50 pictures loaded? Thanks
Hi, it’s hardcoded value, so you can try to change it in plugin files. But we are not guaranteeing correct plugin work in this case and don’t recommend to do it.
> why some time there is no more than 45-50 pictures loaded
It is possible the Tumblr servers are limiting requests to API.
Best Regards,
Looks Awesome team
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That’s also what I find on the tumblr API. Thanks for fast feedback.
Hi, I’m getting a Facebook API error message of “Your site has hit the facebook api rate limit”. I have changed load last to 5 posts and cache lifetime to 60 minutes. Is there anything else I can do to lower the API rate?
Hello, if you are using FB auth via our application (http://i.imgur.com/0zEQXyt.png), it is possible you or somebody makes too many requests to the application, and FB blocks access. You can avoid it by making your own Facebook application tokens. Follow this manual please http://social-streams.com/doc/authenticate-with-facebook/ (Method 2. Use or generate own auth manually).
If you already did it, please send us a private message with your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
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Hello,
I have been using your plug in and I love it, great job! However, I was wondering if there is a way to have it only list user submitted pictures that are generated from multiple facebook accounts?
Thank you
Hello, we don’t think you can achieve this with our plugin. But you can stream any public page posts and hide some posts with pre-moderation features.
Best Regards,
Looks Awesome
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Hi, can I have a page/stream with all networks including Wordpress? (I can see every example except this in demo).
I’d like to replace a ‘Blog’ page with a feed page that simply shows all the networks I post to.
Cheers, Morgan
Hi, yes, you can do it with our plugin. And here is the WordPress posts feed demo http://social-streams.com/demo/wordpress-feed/
Best Regards,
Looks Awesome team
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So, just to confirm, in one page I could combine posts from:
Facebook Twitter WP Blog Instagram YouTube
?
Hello, yes, sure. These content sources can be combined on one page, also they can be dynamically filtered by type if need. Just make a new page and put plugin shortcode. Also, you can use widgets.
Best Regards,
Looks Awesome
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Awesome, thanks for quick response
Hello,
How to auth for Instagram.. it throws error..
Thanks
Hello,
please follow our manual carefully http://social-streams.com/doc/authenticate-with-instagram/
If the issue still exists, please share error message, screenshots etc.
Best Regards,
Looks Awesome team
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Its fixed, thank you
Just love this plugin so much
I installed plugin, setup everything get a blank page in the end.
Hi, please contact us and send your site URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome
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Hi…I have a pre-purchase question.
I am currently using the free version and it unfortunately doesn’t work with HHVM (many top hosts now offer this due to the great speed improvements).
Does the paid for version run OK with HHVM?
Is anyone successfully using either version with HHVM?
Do you have plans to make the plugin compatible with HHVM?
Many thanks,
Chris.
Hi, please contact us and send your URL and temporary admin access so we can investigate.
Best Regards,
Looks Awesome
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Thanks for the super fast response….details sent.
Many thanks,
Chris.
Facebook stream tell me: “(#4) Application request limit reached” what does it means?
(PS: I know my support is expired for my account, but I’m also using Flow-Flow with another account that is not expired: it’s the accounf of the agency that have made our website).
Thanks
The Load last settings are: 10 posts 5 days
Hello,
if you are using FB auth via our application (http://i.imgur.com/0zEQXyt.png), it is possible somebody makes too many requests to the API, and FB blocks access to the application.
You can avoid it by making your own Facebook application tokens. Follow this manual please http://social-streams.com/doc/authenticate-with-facebook/ (Method 2. Use or generate own auth manually).
If you already did it, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome
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Hello, I installed the plug-in demo in the local site.
• I have configured Facebook account http://i.imgur.com/euPMbSa.png
• I entered shortcod on a page, the plugin appears but not the content like never? http://i.imgur.com/YDpUdIf.png
I looked in the documentation, but I can not find solution. What should I do?
Thanks
Hello, please send us a private message with Facebook page you want to stream. Also, add more screenshots of all stream and feed settings.
Best Regards,
Looks Awesome
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I’m just doing a local test. I trying with Envato page, but also in personal page. The result is the same.
http://i.imgur.com/PbLRfNH.png http://i.imgur.com/A3wefK8.png http://i.imgur.com/OUXGy6I.pngthanks
1. Remove ”@” from Facebook nickname.
2. Re-authorize with FB http://social-streams.com/doc/authenticate-with-facebook/ (try Method 1. Authorize via our app)
3. Re-add FB feeds to reset cache (clone and delete old feeds)
1. I removed ”@”
2. I had already created application and entered the codes (I would use my application)
3. I deleted FB feed and reinserted.
Nothing has changed http://i.imgur.com/YDpUdIf.png
4. SSL is required to make it work ??
HI, Due to the Facebook privacy policy, you can stream only public pages (created here https://www.facebook.com/pages/create) and not personal profile pages.
You must have SSL if you require feeds from Facebook, Google, Instagram and Twitter (http://social-streams.com/doc/do-i-need-ssl-server-to-run-streams/).
Best Regards,
Looks Awesome
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Excuse me but I is not entirely clear. It is the first time I do this.
I need SSL to get any information from Facebook, Google, Instagram and Twitter? Or only for certain information?
Some network APIs MAY require secure connection to send data so your server should have SSL certificate installed. In the most cases SSL is provided by hosting. We use private APIs because it’s more secure obviously, no one sees your secure data (tokens etc) on client side and these APIs provide more possibilities for streaming. Next networks MAY require secure connection if your hosting is not in trusted list: Twitter, Facebook, G+, Instagram.
And sorry, but we can’t successfully help you when your site works on localhost. Consider to deploy it on free hostings somewhere.
Best Regards,
Looks Awesome team
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H, how do I check whether the hosting is on the list? My hosting is aruba on, among other things does not allow to have SSL. It should take a dedicated server.
How can I do? thanks
Hello WOODYP,
first setup plugin and try without installing SSL, it just can work. We don’t have list of hostings, there are too many of them. For localhost we successfuly use WAMP/MAMP solution and stream any network content no problem.
Best Regards,
Looks Awesome team
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Hi,
I tested locally with MAMP. But it happens that you see from the pictures… it is possible because I have not set key purchase, since it is only a local test?
Thanks
As we say we can’t really help you remotely when you work on localhost. This can be connectivity issues, firewalling etc or plugin configuration. We can’t know without adding debug code. Recommend you to test on live server
Best Regards,
Looks Awesome team
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Okay, but if I put code in the demo that happens? you can then activate it without problems in the final site?
It is not necessary to activate the demo for basic needs. Or you can activate and then remove activation.
Best Regards,
Looks Awesome
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Hi,
Nothing, as you can see from the state is active, but there is no message. I also added an activation code. I also tested on another online site .. nothing
Do you have a video that shows the different steps? Although I’m sure that I did everything right …
Thanks
solved Thank you
Hi,
However I have noticed a mistake. The title text sometimes does not remain in the footer. http://i.imgur.com/RUIZ6iX.pngyou can reverse the given day?
Thanks
Hi,
However I have noticed a mistake. The title text sometimes does not remain in the footer. http://i.imgur.com/RUIZ6iX.pngyou can reverse the given day?
Thanks
Hi,
It is just because a too long name used. Can be fixed with some CSS:
#ff-stream-1 .ff-name {
white-space: nowrap;
text-overflow: ellipsis;
width: 100%;
overflow: hidden;
}
Best Regards,
Looks Awesome team
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Hi,
It is clear, the text is long. But you can not foresee what they write users.
Would not it be better to create a box, which adapts automatically in height?
Thanks
Hello WOODYP,
we don’t think think big name looks good in card so please add CSS above. We will add this to plugin. We’re working on major design update now so we will remember this usecase
Best Regards,
Looks Awesome team
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I need your support. I have bought the plugin and cant use it yet. I requested your support because verificaton was not accepted and its still not. Error is cannot connect to host.
Hi,
please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards, Looks Awesome team
I ve just sent it thanks
We have no letters from you. Re-send please via Envato login http://looks-awesome.com/help
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