1131 comments found.
Hi,
Could you please add the ordernumber to the pdf packing slip which is send to the dropshipper. This is quite important!
Thanks
Hello BobRoss1,
we are uploading the new version today. It will be available as soon as the review process is done.
Thanks!
When I try to follow the link to the documentation, the page does not load at all. It returns a 500 Internal Server Error
http://articnet.jp/woocommerce-dropshippers-documentation/Do all of the dropship orders have to be sent to the same shipper, or can I set the order destination for each product individually?
Hello geotonics,
the orders gets sent to the dropshipper assigned to the product your customer orders. If in a single order more than one dropshipper is involved, each dropshipper will receive a separate order only for the products he is in charge of.
Thanks!
Please let the dropshipper filter for open/not completed orders.
only filter by month is not good enough 
Thank you for the suggestion!
If an order has 3 items, 2 from 1 dropshipper and 1 from another, and both offer different shipping options (for example UPS and USPS) – do I need a seperate shipping api/calculator plugin so that when the order is placed by the customer, an accurate shipping fee is charged for shipping from each droppshipper?
Hello joshuasloan,
each dropshipper can setup one shipping method for domestic shippings (calculated from the country of the dropshipper and the country of the buyer) and one shipping fee for international shipping.
In the scenario you described both shipping fee would be charged, but there would be no usps/ups integration (we are working on that though).
Thanks!
Do you know when.integration with shipping companies (like FedEx, UPS, USPS) will be ready? This is.am.important feature. Thx.
The only thing I can tell you is that it will not be soon. We do not have a specific date for that but will come out with version 3.0 of the plugin.
We are aware that it is an important feature, but it also require an important amount of time to be developed.
Thanks!
So each droppshipper, whose products I list, can only have 1 domestic flat rate and 1 international flat rate? So if two products come from the same dropshipper, their flat rate shipping cost is just doubled? Just trying to understand how not to lose $ when calculating shipping in a multi product, multi dropshipper supplied order.
Hello joshuasloan,
if you enable the dropshipper shipping fee, the shipping fee will be applied only once, no matter how many items are ordered from the dropshipper. And yes if the cost is enabled the dropshipper can only have one international and one national shipping fee at the moment.
Thanks!
I’m building a drop shipping site where the products are not added manually, but will be populated via an api to the shipper’s website. Is there any existing method in your plugin for Woocommerce to get its products on the fly?
Hello geotonics,
no at the moment there is no api to connect to another website, but it can be custom added.
Thanks!
Is there anyway to automatically update just the inventory numbers, such as with a csv file from the shipper?
If you refer to the stock quantity yes, there is a way by csv.
I am a Sage 100 reseller and one of my customers is setting up to be the primary dropshipper for one of their customers who is already using WooCommerce. Please send me any information you have on integrating your email to the dropshipper’s ERP system. This could include a sample of the email message to the dropshipper and how that message might be customized.
Thanks in advance.
Hello twilk_vicorinc,
what kind of integration would you need? Our email only sends the details of the order to both dropshipper and admin of the site. The plugin does not offer any integration with ERP systems.
If you need custom features please get in touch, thanks!
Hi friend. I can view or filter sales by dropshipper in woocommerce >> orders? Thank’s
For support, please contact us from the account that bought the plugin, thanks!
Hi – Is it possible to edit the layout of the PDF to suit shipping labels? I’d like the logo to appear above the “shipping address” and include website branding if possible.
I’d also like to add returns policy notes to the PDF – this would be a massive help.
Hello steviep19,
there is no way to edit the layout of the pdf except for manually editing the code.
The update with the additional fields is underway, please follow our item to be notified of updates!
Thanks!
Hi there,
I’m using the plugin (version 2.6.2) with woocommerce 2.5.5.
Everything is working fine but since I did the woocommerce update the seller are not able to access their backoffice anymore. Indeed I have a weird error 500. It appear only when they access the page : https://mysite.com/wp-admin/admin.php?page=dropshipper_order_list_page
Do you know where it come from ?
Cheers, Michael
thanks! please rate our item too if you like it 
I will ! Sorry I hit the button a little too quick
I also had a question :
Hi there,
I’m using the plugin (version 2.6.2) with woocommerce 2.5.5.
Everything is working fine but since I did the woocommerce update the seller are not able to access their backoffice anymore. Indeed I have a weird error 500. It appear only when they access the page : https://mysite.com/wp-admin/admin.php?page=dropshipper_order_list_page
Do you know where it come from ?
Cheers, Michael
Hello Michael,
are you using any plugin that limits the access to the website? Or any other plugin like hide my wp or similar?
Also has your .htaccess been modified in any way?
The way you describe it looks like a server configuration problem.
Thanks!
Hi,
No I don’t use any plugin that limit the access.
The plugin was working perfectly until I update woocommerce to version 2.5.5.
Regarding the .htaccess, we did not modified it (except for wprocket but I use it since the beginning and it was working perfectly before).
Do you thing this could linked to the update ?
Cheers !
Michael
Hello michael,
no woocommerce 2.5.5 is perfectly supported so that is definitely not the reason. If you are still experiencing difficulties, you can contact us from our profile sending us the site credentials and FTP access.
Thanks!
Hello,
Great, I’ve send you an email !
Cheers, Michael
Received!
Hello,
I wrote the comment above. Now I logged in with the account that purchased the file.
I am using the Dropshipping Plugin (version 2.6.2). Wordpress: 4.5.2 Woocommerce: 2.5.5
I did setup everything as you wrote it on the documentation on http://articnet.jp/en/woocommerce-dropshippers-documentation/#configuration
The dropshipper email notification is not working. When I change the order state at the Woocommerce backend, a new page is open:
../admin-ajax.php?action=woocommerce_mark_order_status&status=processing&order_id=63&_wpnonce=11ad0c6b68
And this page shows me only this:
New customer order You have received an order from (Customer Name). Their order is as follows:
From order 63 (2016-05-05 10:37:03) FPDF error: Interlacing not supported: http://meintvshop.online/wp-content/uploads/2016/05/logo_meintvshop_header.png Product Quantity
Thats all.
The Dropshipper dose not receive an email.
Please can you help me.
With kind regards Michael
Hello Michael,
from the error you are describing, it seems the problem is pretty easy:
the png file you are using for the logo has been saved with “interlacing” option enabled. (if you use photoshop when you save a png there is a popup asking “interlacing” with the options “none” or “interlaced”).
By changing that you should fix it. If if does not work, please contact us again.
Thanks!
It works now. Thanks
You’re welcome!
Hi im planning to buy this plugin I just want to ask if this is compatible with Shipping Details Pro Plugin for WooCommerce – http://codecanyon.net/item/shipping-details-pro-plugin-for-woocommerce/8158288
Hello claire01,
no, this plugin is not compatible with that.
Thanks!
PDF is a great addition. Can we add any fixed text to the PDF? IE Return Instructions
Hello steviep19,
in the future releases we will add a text box where admin can add an arbitrary text to the slips.
Thanks!
Hi, I need to add this in now – as my customers do not really understand my returns policy. How can I do this? Also, how can I change the email subject line the dropshipper receives?
Hello,
I am using the Dropshipping Plugin. Wordpress: 4.5.2 Woocommerce: 2.5.5
I did setup everything as you wrote it on the documentation on http://articnet.jp/en/woocommerce-dropshippers-documentation/#configuration
The dropshipper email notification is not working. When I change the order state at the Woocommerce backend, a new page is open:
../admin-ajax.php?action=woocommerce_mark_order_status&status=processing&order_id=63&_wpnonce=11ad0c6b68
And this page shows me only this:
New customer order You have received an order from (Customer Name). Their order is as follows:
From order 63 (2016-05-05 10:37:03) FPDF error: Interlacing not supported: http://meintvshop.online/wp-content/uploads/2016/05/logo_meintvshop_header.png Product Quantity
Thats all.
The Dropshipper dose not receive an email.
Please can you help me.
With kind regards Michael
Hello Michael,
please contact us from the account that purchased the file.
Thanks!
Ok I will ask my customer
Thanks!
HELOO! my name is tomer and i from israel. i buy the plugin and when i click to download its began download and after few minuits its stop and show me “Illegal” in hebrew its ?? ?????.
i need help!
tnx
Hello tomer,
I think if you cannot download the file you should try and contact envato support. they might have aome technical issues on the server… Did you try to download it from both the downloads page or the product page too?
Thanks!
Hi I have installed the plugins and activate it. I have created a new username and password and assign it as dropshippers. However, when i tried to login through wordpress backend. It doesnt allow me to login but redirect me to the home page instead. Why is that?
Hello michael,
you are probably using some plugin/teplate that blocks the backend access to non-admin users. If it is a plugin usually you can configure them by role, but depends on which one you are using.
Thanks!
Would it be possible for you to help me to fix it, since i bought the plugins from you guys and its not working properly right now :s
Hello michael,
that is exactly what we are doing. Let me confirm though that there is no problem on the plugin, you just blocked the access to the dashboard to non-admin users.
Can you post a list of the plugins you are using? Thanks!
do u think it would be better if i email you guys with my credentials so u guys can login and check it directly and fix it for me?
Yes we can check why the plugin is not logging in to the dashboard.
can you provide me with your email so i can sent you my credentials so u guys can login in and check it for me thanks
hello michael,
contact us from our profile here in codecanyon. It will get to our email, thanks.
Hi, I have email you guys already, please check. Thanks
Replied and fixed Thanks!
The 2.6.1 update broke the dropshipper email notification feature for me. I had to revert to the previous version and it worked again. It’s possibly just my setup?
Also would like to make a request… Would it possible to add a function to resend the drop shipper’s new order email notification? Resending the woocommerce new order email does not send the dropshipper message.
Occasionally, the drop shipper’s notification email is not received and rather than having to manually create a new order email without prices and other information, it would save a ton of time and headaches.
Hello Mich113,
the 2.6.2 version is live now, you should install that. It will fix the mail problem!
Thanks!
my dropshipper dash board does not have the “mark as shipped” button
Hello david_naude,
what version of the plugin are you using?
i’m using 2.6.2
Hello David,
please send us your admin and ftp credentials via mail and we will take a look, thanks!
Hi.
I purchased your WooCommerce Dropshipper plug-in via CodeCanyon today
Excellent plug-in and “does what it says on the box”.
However, initially, when I installed and configured the plug-in, when switching order status from “On hold” to “Processing” I was getting an error.
The error was with fopen() in file: /wp-content/plugins/woocommerce-dropshippers/font/ttfonts.php
Line 496: $this->fh = fopen($file ,’rb’) or die(‘Can\’t open file ’ . $file);
Looking into it, I changed a line in the file: /wp-content/plugins/woocommerce-dropshippers/font/unifont-8.mtx.php
Changing line 16: $ttffile=’/home3/webripe1/public_html/survivezombieapocalypse/wp-content/plugins/woocommerce-dropshippers/font/unifont/unifont-8.0.01.ttf’;
To: $ttffile=plugin_dir_path( FILE ).’unifont-8.0.01.ttf’;
I’m surprise this issue hasn’t been noticed before. Might be worthwhile addressing in future updates.
Regards,
Artem Netfactors Internet
Hello netfactors,
thanks for the note, we just uploaded a new version of the plugin. It is a problem that came out with version 2.6.1, we did not notice that that file was “hardcoded” (that file is generated when you first launch the library to make pdf…we definitely did not expect that).
Thank you again!
No worries. These things happen.
Great plug-in BTW – exactly the functionality my client was asking for.
A.
Hi – I purchased and set up this plug in. However, products are not being assigned to dropshippers, even though the dropshipper’s name and dropship price are saved on the products.
When I look at my list of orders, no dropshippers are associated with the orders.
When I log into the dropshippers account that I created for them, no orders are there to be fulfilled.
No emails are being sent to the dropshipper when an order is made.
I’m using WordPress Version 4.5.2, and downloaded and installed your plug in just yesterday.
Hello MiaPielle,
did the orders go into “processing”?
Hello—yes, I have one order in processing, but no dropshipper is listed in the dropshipper column
An updated file was emailed to me! I downloaded it, and the issue has been solved. Thank you!
