ArticNet

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578 comments found.

Hi Arcticnet

Great plugin you got here, and I am currently using it in staging sites for my client but here is a question. I encountered a difficulty in creating pdf email to the dropshippers each time I create an order When I check my email log there is a lot of failure email because of unable to read pdf like this Unable to open 4425-13.pdf for reading Unable to open 4425-11.pdf for reading I have followed your suggestion on another question here by changing the logo to .jpg and also I have tested using non interlaced png and still not works even though I upload the file using your instruction too. also using postman smtp I can resend the order notif to dropshippers but there are no packing slip in it. is there any way to fix the pdf reading issue in my site for your great plugin?

Thanks

Hello hyperfolks,

can you please contact us from the account that purchased the plugin? Thanks!

Hi. Do you have an estimate date when you’ll be releasing version 3.0? I’ve read through some of the other comments and see some issues/features I need that you mention will be in the new version. Thanks!

Hello 972creative,

we are testing the 3.0 in those days. If everything is ok we will update the documentation and publish it. (1 week at worst + time of envato to publish the update)

Thanks!

Hi there – any update on the release of 3.0? We really want to get this set up for a client but don’t want to waste time setting up on the old version if a new version is being released. Please advise.

Hello 972creative,

the plugin has been submitted to Envato and is in queue for approval. The settings will not change compared to 2.7 anyway so it will be safe to update.

There will only be some new features, but nothing that will break any compatibility.

Thanks!

Hi Arcticnet

here is the question using the account that purchase your plugin

I encountered a difficulty in creating pdf email to the dropshippers each time I create an order When I check my email log there is a lot of failure email because of unable to read pdf like this Unable to open 4425-13.pdf for reading Unable to open 4425-11.pdf for reading I have followed your suggestion on another question here by changing the logo to .jpg and also I have tested using non interlaced png and still not works even though I upload the file using your instruction too. also using postman smtp I can resend the order notif to dropshippers but there are no packing slip in it. is there any way to fix the pdf reading issue in my site for your great plugin?

Thanks

Hello youdobio,

you should check your hosting site and see that the users of your host are properly configured. You should contact your sysadmin for this.

The permissions you are listing are completely normal for files (644) and folders (755) for a wp install. What can differ on your site are the permissions. Either the owner or the group assigned to the folder are wrong and when the mail gets sent the file cannot be read.

You can try setting the permission of the folder to 777 “as a test” but we strongly recommend you to revert back to 755 and check what is wrong with your apache configuration.

Thanks!

youdobio

youdobio Purchased

Hi Articnet

We have been experimenting with file / folder permission, also we have talk to our hosting provider which is dreamhost and they help us refresh the permission but still the same issue occured.

We also tried duplicating our site and now we use pantheon.io development server but surprisingly the issue does not change. Now I dont think that this is any server issue.

Can this be an issue because of our SMTP server? we are using sendgrid now

Thanks

Hello youdobio,

we have been using sendmail but never tried sendgrid. We do not know if it can be the issue but from a quick google search seems like that sendgrid needs additional libraries. Not sure about that as we never used it.

Thanks!

Baggen78

Baggen78 Purchased

Hi,

So how do i update this plugin from 2.7 to 3.0? Should i just download it and unpack new files on top of old ones and will my present settings still be there or do i need to redo them?

Best regards / Erik

Hello Erik,

if you just upload and overwrite via ftp your settings will be there.

Thanks!

Great update to 3.0. Thanks you for the support and fixing my issues. Will it be possible to send the packing slip pdf as an attachment to the email to dropshippers? Thanks

Hello ClickCartel,

the packing slip in pdf should already be sent to dropshippers when the order goes to processing. As for the template at the moment we are using our own template, we might convert all to woocommerce email templates in the future, but for this release we kept things as they were.

Thanks!

Thanks for the prompt reply ArticNet.

Yes sorry I realised just after I commented regarding the packing slip.

Yes it would be a great to switch to the Woocommerce templates. I noticed others asking here and also on another plugin support forum and comment, requesting the compatibility.

Looking forward to the future updates, `

Thanks for the assistance!

You’re welcome! (Is there a plugin support forum???)

kcht

kcht Purchased

Hello! Thank you for such a great plugin!

It works good with our setup, however we need to send Shipping Date and Shipping number to customer. Can you please suggest a way to implement this?

As i see it, we can either forward dropshipper’s e-mail to customer (need styling for this). But it would be better to include these (Shipping Date and Shipping number) fields in Woocommerce Order confirmation e-mail.

Please help, thank you for this solution and best regards, N

Hello kcht,

the shipping date and number are now automatically forwarded to the customer (if the option is active) each time one of the dropshippers involved in the customer’s order inputs the details from his panel.

If there are more dropshippers involved in the order it is not doable (without a lot of changes to the code) to store and send the tracking numbers all at once.

Thanks!

kcht

kcht Purchased

That works, thanks ArticNet!

If I understand correctly, the bulk price for the dropshipper will assign one price for every product the dropshipper is associated with. So if it is set as 10%, then DS will receive 10% of the retail price for every product he ships.

But if it is set at +200 then what happens, $2.00 for every product? Do I have to add the decimal?

Hello Devananda,

you have to add the decimal taking into account the current configuration of your shop. so if you have decimals enabled you can specify them. if you write + 200 in the normal price to dropshipper price your dropshipper price will be priced “200” (your currency) less than the normal price. if you do the dropshipper to normal price your normal price will be +200 (your currency) of the dropshipper price.

Thanks!

Hi,

We are unable to use the Stock Update csv upload feature. It will show a 500-page error. What could be the issue, as we have tried several steps, but none worked.

Hello Ansar-media,

the error log can be in a different location depending on how your system is set-up. If you are on a shared host it can probably be in the root folder, otherwise if you are hosting on your own server it will be where you specified it to be (and depending on which webserver you are using).

Thanks!

its a reseller hosting package, so we do have access tot he root folder, but cannot find anything related to the plugin in the errors

Hello Ansar-Media,

you could try enabling the debug mode on wordpress and give us the error that comes up when you get the 500 webpage.

Thanks!

Am happy to report that Version 3.0 works – Bulk assign page is busy, but seems to be functional and useful.

Now, I’m sorry…I have more for the ‘wishlist’ and reporting.

Dropshippers Wishlist

1. Bulk Price by Category – I need to set different ‘Dropshipper vs Regular’ prices for products by the SAME dropshipper. Category is the best way to organise this.

2. Dropshipper Product Count / List – This would be valuable (on the dropshipper list page) to ensure that unintended products are not included in a dropshipper product list. (see 1).

3. Table Rates ‘Hide/Collapse’ Tables list – Not working

4. Include Shipping Cost in ‘PAY THIS DROPSHIPPER (PAYPAL)’ – I need to be able to transfer shipping cost to dropshipper too! e.g. Dropshippper Price + Shipping Cost. Otherwise, this cost must be transfered separately.

What do you think?

Hello Chordwise-sgl,

thank you for the suggestions, we will keep them in mind for the future of the plugin. Not really sure what you mean with number 3… we do not have table rates in the plugin.

Thanks!

Thanks for reply.

Haha! #3 is for another plugin!! I’m an idiot. Sorry! #4 is the urgent one for me right now… I’m surprised it is not already a function. Dropshipper fulfils the order, so needs their money, and also the costs of shipping…

Hello Chordwise-sgl,

we will keep that in mind as we continue the development! Thank you for your feedback!

Frodde

Frodde Purchased

Hi!

We want to send orders to dropshippers on a weekly basis + maybe also as a csv-file.

We have not been using your plugin for a while since our dropshippers want the orders gathered together (quite often on a weekly basis). Is there a way to accomplish this with you plugin 3.0?

Best regards

Hello Frodde,

we are actually working on something like that but it will come in a different solution that is not this plugin.

Thanks!

Frodde

Frodde Purchased

Good news! We wait eagerly :-)

Thanks! We will put it on sale on here once ready ;)

What happens to the stock? My reseller has a website that sells my products. When it sells the product, does the information come to my site and my stock decreases?

Hello gabrielliteixeira,

no, the stock only works on your site, not on your reseller website. This plugin is for dropshipping not for reselling.

Thanks!

I still do not understand how the plugin works! Can my reseller have my own site with my products?

Hello gabrielliteixeira,

i am not sure about the question, you want to know if your reseller can sell your products on his site? and you want to get a notification when he sells them?

Can he sell his products on my site, does this plugin support this?

Hello gabrielliteixeira, you can sell his product from your site, but you have to manage the orders and enter the products details. Your reseller will not have a dashboard on your site to enter and edit products. That is a marketplace plugin, what we do is dropshipping.

Thanks!

Emails are not sending to my dropshippers properly. They go to my (the admin’s) spam folder after several days and I have no way of knowing if the email went through or not. Is there a setting I’m missing?

Hello jdszwarga,

please contact us from the account that purchased the product for support.

Hello jdszwarga,

please contact us from the account that purchased the product for support.

Thanks!

jtuck2

jtuck2 Purchased

To clarify before I buy: If one order has multiple vendors, each vendor gets an email with an attached PDF packing slip with their products only, correct?

Your bulleted feature list says, “more than 1 dropshipper can take part in a single order..they will be listed for the admin to manage.” This makes it look like it’s not automated and I can’t find anywhere that says it is….thanks!

Hello jtuck2,

yes, each dropshipper involved in the order will get his own pdf packing slip along with a mail notifying the order.

Thanks!

Is it possible to get a license to use this plugin in a WordPress Multisite Network where I sell websites to clients/customers?

Hello Tarek444,

you should technically get a separate license for each product you sell. Envato does not have a reseller license, but since you are charging the users for a service the least should be the Extended license.

Thanks!

kcht

kcht Purchased

Hello! All the things works great with your plugin. But we have this error appearing in e-mail:

Warning: mkdir(): Permission denied in ../wp-content/plugins/woocommerce-dropshippers/dropshipper-new-order-email.php on line 314

Can you help please?

Best, Kcht

kcht

kcht Purchased

Hi, ArticNet,

that was a 755, the error message is gone, when i set this to 777. Is this a secure setup, btw?

Thank you!

Hello kcht,

no 777 is NOT a secure setup. If you cannot create folders with 755( which is the correct value) your apache install probably has some issues with ownerships. To make it simple, the apache demon does not have ownership of the folder(s) inside the install. you should try following this, it gives a very good explanation on what should be your problem. http://stackoverflow.com/questions/5165183/apache-permissions-php-file-create-mkdir-fail

Thanks!

kcht

kcht Purchased

We modified Apache setup, as you suggested. It works with 755 now. Thank you!

kcht

kcht Purchased

Hi, Thank you for this great plugin.

Is there a way to check logs for woocommerce dropshippers plugin? We have a situation, when a dropshipper didn’t receive the order in his user panel.

Hello kcht,

no we do not keep logs on the plugin. If there was some error it should be recorded in the wordpress or your webserver error log.

Thanks!

kcht

kcht Purchased

Hello ArticNet!

Unfortunately this wasn’t logged by Wordpress, i will let you know if it was logged by server lately.

But another question then, as our dropshipper didn’t see this order: What is the suggested way to assign an existing order to a dropshipper after it was placed?

Thank you for support!

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