1131 comments found.
Hi, I want purchase this plugin but i worry if this plugin not support my wordpress and my woocommerce..i used latest wordpress version 4.5.2 and woocommerce version 2.5.5.. how ur suggestion? this plugin still can support??
tq 
Hello zulhilmiict, yes it is compatible with both!
owh ok2..thank you articnet..
I downloaded the update for dropshipper how do I upload it on the site? I have to delete the old version? the data entered in the products with dropshippers will be lost by doing so?
thanks a lot
Hello GretaCarletti,
to update the plugin, please upload the new version via ftp. Overwriting the files will be ok, the settings will be stored.
Thanks!
I updated the plugin according to your instructions … But in the plugin page is written yet that is at version 2.5.3 … I have to empty the cache, or the files are still updated to version 2.6.1? thank you
Hello GretaCarletti,
if you still see 2.5.3 you did not update the plugin. The new one must show 2.6.1 on the plugin list. Please make sure that you overwrite the files when you upload the plugin via ftp! Thanks!
the overwritten files two times to be sure but I always appear version 2.5.3 …
Please redownload the file from CodeCanyon and make sure that the woocommerce-dropshippers.php says “Version: 2.6.1”, than overwrite the plugin again. Thanks
done, now goes well, the version that appears is 2.6.1! thanks
Hi Team,
Can the dropshipper pages be made mobile responsive? Especially the Dashboard & Orders list.
Thanks!
Hello waterbot,
that feature is planned. We will release that in our next major release!
Thanks!
Thanks for the reply. Any approximate time line for next major release?
Thank you.
Also please add the automatic update functionality as it will save from issues due to manual update.
Hello waterbot,
no specific date for the next major release, depends on many factors. As for the automatic update, that feature is not planned for a series of reason.
Thanks!
I have setup a few different dropshippers and assign products to them.
When their products sell, they are not receiving emails.
They all have different email providers. Some are custom, one is yahoo.
I assume their email is the one I add in the “User” section of WP when I assign their “dropshipper” role
Hello Jiddy101,
did the orders go into “processing”? In case they did, is the mail in the spam folder or not received at all?
Thanks!
All the orders have moved to the processing stage.
None of the emails are in the junk/spam boxes and appear to have never been received.
Hello Jiddy101,
if all the other emails are working correctly, please contact us privately and provide us with admin credentials and ftp access to your site (we need both) so we can take a look and see what is happening.
Thanks!
Hii, I purchased dropshippers and noticed a problem when I insert the single value in variations (variable products). Basically if I insert the value of the dropshipper and save immediately the single change has save him, but if I compile all changes with different values and then only at the end of the exception i save them, the entered values change. Example: Variation 1: dropshipper value of € 10 Variation 2: dropshipper value of € 20
if i save the first variation newly compiled takes me the value € 10, but if I compile the variation 1 and 2 and save together once finished I will appear for both the value of € 10 of the first variation.
I do not know if I explained … thank you
Hello GretaCarletti,
when you update the variations you should press the button “Save Changes” located in the section where you edit the variations before pressing the “Update” button of the product.
Thanks!
Hello GretaCarletti,
upon further investigation, we discovered that in some occasions the problem you described could present even while pressing the “Save Changes” button. It was due do a recent modification in WooCommerce.
We are uploading a fix for this issue by today (after that will need to be approved, but it is on the way).
Thanks!
Hello!
We were wondering if there is a way to set the droppshippers plugin so the droppshipper can receive payment automatically as soon as an order is placed for their products? Also, is there away to forward the shipping cost on to them as well? We don’t see a way for them to get payment for shipping cost at all. Thanks so much!
Eric
Hello elhammond,
automatic payments are not available at the moment. As for the shipping cost you can set the shipping cost of the items to be free and set each dropshipper to have his own shipping cost. this way it each dropshipper will earn his shipping cost too.
Thanks!
Hi I’m planning to buy this plugin but I want to ask first if the customer can also receive an email about the tracking # of their order? Thanks
Hello claire011,
no that feature is not available at the moment.
Thanks!
Hi is it possible when dropshipper login they see the dropshipper price instead of regular price?
On the front end of the shop?
Hello, Do you have any video explainers for this plugin?
Hello Stevedbrett,
those guys once made a video of the plugin, you can check it out! https://growdevelopment.com/woocommerce-office-hours-episode-21/Keep in mind that is it an old version and many things have been modified….but should give you a good explanation in case the documentation is not enough!
Thanks!
Did you guys get a message from me asking for support on your dropshipper module? It’s not working for some reason. I sent screenshots already.
Please reply or refund.
Thank you, Kevin
Hello Kevin,
we replied via email.
Thanks!
Hi, I have purchased this plugin.
I will like each of my drop shippers to also receive (via email) their respective subset of a customer’s invoice for custom import declaration purposes. (Similar to the packing list sent to dropshipper’s email, with addition of the items pricing paid by customer)
Is such a customization available ?
That can be done but would require custom coding. If you want that we can provide you with an estimate.
Thanks!
Yes, will be great if you can let me know an estimated cost to do the custom coding.
Hello gemenvmkt,
please contact us from our profile.
Thanks!
Hello – how do I update from version 2.5.1 to 2.6? Also – why is there for no option to update the plugin from within WP-Admin?
Hello roddeo,
in order to update the plugin you need to upload the plugin zip file (only the plugin, not the whole package including documentation and all) from the wordpress admin menu. Alternatively you can simply overwrite the plugin folder via ftp. The update is not automatic because the plugin is not on the wordpress directory (it is a commercial plugin).
Thanks!
Thanks – should I disable 2.5.1 before I upload the new .zip file? Is there any risk that I will lose any of my dropshipper configuration data? What are the specific steps I need to take to avoid doing so? Kind Regards, Roddeo
Hello roddeo,
no need to disable and there will be no setting loss.
Just upload the plugin and it will be updated at version 2.6
OK, great – thanks!
Hi – getting the following error message in WP-Admin:
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/curiouse/public_html/wp-content/plugins/woocommerce-dropshippers/
Plugin install failed.
Trying to upload the following file: codecanyon-7615263-woocommerce-dropshippers-wordpress-plugin.zip
Hello roddeo,
that has probably to do with the permission your host. In any case the easiest option would be to simply log in via ftp and overwrite the files. That should solve your problem!
Thanks!
Love the plugin!
I’m just wondering if there is a way to make sure that french character accents such as é, è, à are properly outputted in email pdf attachments to dropshippers. They currently don’t get converted to PDF properly… Ex: it’s currently outputting “QuA?©bec” instead of “Québec” or “A?‰ric” instead of “Éric”
Thanks in advance for your assistance!
Hello devbuddy,
we are investigating the problem, please expect a release (2.6.1) very soon.
Thanks!
Ok perfect,
Can you also see why I’m unable to translate the following strings:
In dropshipper account settings:
” National shipping price (in shop currency: $) ” ” International shipping price (in shop currency: $) “
In dropshipper order list:
“Select month: ” ” Filter orders “
Thanks again,
Look forward to seeing the new release!
Hello devbuddy,
thanks for bringing that to our attention. Sometimes while developing some of the strings get “left behind”. We will make sure to add them too!
Thanks!
Hi there,
Thanks for the update. However i do have a problem. After this update there should be a packing slip attached to the email sent to the dropshipper. But this isn’t working for me (also i couldn’t find an option to turn this feature on or off in the settings page so i’m assuming the packing slip is attached by default). How can i fix this?
Thank you
Hello BobRoss1,
check that you have writing permission inside the plugin folder. the /slips folder is where they are saved on creation.
Thanks!
Hi,
Thanks for your reply. What should the file permissions of the plugin folder (and the slips folder) be?
Thanks!
You should have the same permissions as the downloads folder. In case it does not work contact us from our profile and please provide us with ftp and admin credentials so we can check what is not working
Thanks!
Thanks for the update, but regretfully it has caused me more grief than it was worth. Since my first attempt to install this upgrade failed, I concluded that the previous version had to be deleted. Now all the time I spent setting up the original one is lost and the new upgrade still won’t install. The message I get: “Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.”
Hello putzart1,
please make sure that you are uploading the “plugin only” zip file, not the one containing the documentation and all.
Thanks!
Hello,
My dropshipper has supplied an xml file with products and prices and RRP info.
Can you tell me the dropship fields I need to use for the trade price and dropshipper (woo_dropshipper).
Thank you.
Hello duncansh,
the field for the dropshipper is woo_dropshipper. You need to put the login name of the dropshipper in there. The price is _dropshipper_price.
Thanks!
Please check the page load time on a WordPress blog post and a WooCommerce page when your plugin is inactive and active. Please reduce scripts, ... which are included on every page load. i tested with https://gtmetrix.com My results load time increase of 1.6-3 seconds on a WooCommerce page and increase of 1-2.7 seconds on a blog post. i would rather stay with your plugin when it got improved instead of looking for an other.
Hello Tobias-B-Conrad,
the plugin does not load any script on the frontend, you can check by yourself on the source code. We ran the same tests with gtmetrix, and we got 2.8 with the plugin DISABLED and 1.6 with the plugin ENABLED. This only proves that gtmetrix is a terrible website (which is not a news). Also, since we are not including anything in the frontend, the page load time that actually counts is only the first get you see on the waterfall tab. That is the load time of the page with all the php processed.
In any case if you are not satisfied by our product, we are sorry and hope you can find a better candidate for your needs.
Thanks!
gtmetrix what better can you offer to test?
Sorry Tobias-B-Conrad, but that goes beyond the support of this plugin.
Thanks!
Yes, but it proof your statement about my testing of your plugin. So please give me a hint.
Hello Tobias-B-Conrad,
your first statement was that we include too many scripts in all the pages, and to reduce them. Considering that the number of scripts we include in every page is zero, we cannot reduce that.
Gtmetrix is not reliable considering that it measures the page load time, and it is nothing that is related to a plugin that only operates in the backend. We suppose that your load time speed depends solely on your hosting plan/provider (especially if it is a shared hosting).
Let me also remind you that if you need technical support for the plugin, you have to purchase 6 months of support since your support period is expired.
Thanks!
Does this Drop Ship plug in communicate with the UPS module to calculate the shipping costs from the assigned drop ship vendor’s address?
Hello OceanLinkInc,
no, it does not communicate with that module.
Thanks!
Thank you for your reply. I would like to uninstall and request a refund, I don’t think my webmaster understood what your product did we suggested that I go online to purchase it. We were incorrectly assuming that your product would allow us to calculate drop ship charges from an alternative address.
Hello OceanLinkInc,
the product does actually calculate dropship charges based on the dropshipper country too, but does not communicate with 3rd party plugins.
For refunds, you have to contact the envato team.
Thanks!
Can you please provide a phone number or email address of who to speak to. Thanks
Hello OceanLinkInc,
you should contact envato support from the appropriate section, there is no email or number as far as I know.
Thanks!
I bought the regular license and once customized the plugin I made some tests and I noticed that the mail is not sent to the supplier order. I noticed that in the table of woocommerce orders, once inside the order has a window with Dropshippers written but inside is empty and I have assigned to that product a dropshipper in the product tab. I do not know if they are explained, thank you …
Hello GretaCarletti,
it is not very clear what you are trying to say. Did you modify the plugin or just configured it? You said the mail are not being sent: did the order go in “processing”?
Thanks!
I had no put “processing” order option. Now it work fine and sends the email to dropshipper. Thanks
You’re welcome!
