5517 comments found.
Hello, I have some problems:
1. line breaks in Facebook posts are not considered! Any fix? 2. already deleted post on facebook will continue to appear!?
Thanks
Hello eccoelements,
please contact us via form and send your URL and temporary admin access so we can inspect date format, it’s based on server time actually. Plugin caches posts and doesn’t track if they were deleted or not, you need to re-add feed to clear cache (clone and delete is fastest way)
Best Regards,
Looks Awesome team
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Dear author,
Recently we had few issues with the plugin,
1. some videos and images are not loading. For ex:- https://video.xx.fbcdn.net/hvideo-xfp1/v/t43.1792-2/12749223_954323724651665_58438953_n.mp4?efg=eyJybHIiOjE1MDAsInJsYSI6MTAyNCwidmVuY29kZV90YWciOiJzdmVfaGQifQ%3D%3D&rl=1500&vabr=763&oh=1d1f4f0c85ac260d655e4efd52032fe5&oe=56DCBBCC When we access this url in browser it says ‘URL signature expired’
2. Newly added items not appearing on social wall even if the cache set in back-end exceeded. If we change the cache time again and save it, some times it works.
Could you please help me on this?
Thanks!
Hello pitsolutions,
we fixed FB videos issue in recent updates, please install. As for updating issue please check http://social-streams.com/doc/issues-using-big-number-of-feeds/ and do proposed actions
Best Regards,
Looks Awesome team
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Hi, I have a problem with my youtube feed. I just added my channel ID and nothing show up, in my frontpage I see the error message “ADMIN INFO: Feeds cache is being built in background. Please wait for changes to apply. Page reload is required.” and in backend there’s a red esclamation point instead of a green flag in my stream page. What can I do? Thank you so much
Hello Promosrimini,
please contact us via form and send your URL and temporary admin access so we can inspect this and help. Please also refer to original comment or duplicate issue description in email.
Best Regards,
Looks Awesome team
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Sorry, I didn’t receive your previous message, please apologize.
Hello Promosrimini,
here’s what we responded to your email on May 12th https://www.dropbox.com/s/fm3fhmkq4tnpy5s/Screenshot%202016-05-19%2017.07.38.png?dl=0 (did you check spam folder maybe?) Text of email:
Hello, as soon as we added own Google token, we started to see posts, check here on draft page http://test.promosrimini.com/paola/?page_id=13761&preview=trueWith your token we didn’t see post. Please regenerate token http://social-streams.com/doc/authenticate-google-youtube/ because we can disable token we add in future
Best Regards,
Looks Awesome team
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Hi
I am getting the following error when installing the plugin in a fresh Wordpress installation: http://dns.d.pr/1l5lE/23U9mFdv
Fatal error: Uncaught exception ‘Exception’ with message ‘flow\db\SafeMySQL…
Is there any other version I can try to install?
Hello sitesme,
we’re investigating this currently. Did you udpate plugin from older version and face this error?
Best Regards,
Looks Awesome team
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Hi, This was not an update. First installation in a fresh Wordpress installation using the latest versions for both WP and the plugin.
Thank you
Hello,
it takes time for Envato to approve upload. You can contact us via PM so we send you working version
Best Regards,
Looks Awesome team
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Greetings! I have problem accessing LinkedIn content with Flow Flow plugin. No content is received, the component just show the waiting animation. No error messages visible in Wordpress. I am LinkedIn admin of the company. Also I can make successful requests from APIGEE API console. This makes me think the authentication side of accessing Linkedin should be in order. The component is otherwise quite impressive, keep up the good work! Jaakko
Hello helanti,
let’s start with live URL to inspect, it sounds like front-end error. You can share it or send it privately using link in message footer.
Best Regards,
Looks Awesome team
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Sorry for delay, the issue is still relevant. Here is the link: https://www.vmp.fi .
Hello,
please contact us via form and send your URL and temporary admin access so we can inspect this and help. Please also link to original comment or duplicate issue description in email.
Best Regards,
Looks Awesome team
my flow flow wordpress doesnt work in my web www.cmichidalgo.org.mx from mexico
not load anything tweets and the color configuration always reset in pink color.
Hello danazuka,
we can’t open your URL, it’s not accessible. Any firewalls you use? Send admin temp access so we can try to access settings page if we can load site
Best Regards,
Looks Awesome team
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The plugin seems to work great with only a few streams however our use case requires us to use many different streams and feeds. When doing this our server’s RAM and CPU are constantly high and as soon as we disable the plugin, CPU and RAM are back to normal. What shallw e do about this? We currently have around 10-15 streams with approx 5 feeds in each.
Hello distinkt,
please check this article with recommendations http://social-streams.com/doc/issues-using-big-number-of-feeds/
Best Regards,
Looks Awesome team
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Hi, I contact you last time because my link stream for a public facebook page don’t work. After many manipulation last year, it works finaly. But now, don’t work again, nothing change. And my facebook and instagram stream d’ont works. This error appears :
If you see this then you’re administrator and Flow-Flow got next errors from API. Please provide this info if you’re doing support request.
From: FACEBOOK The requested URL returned error: 400
Thanks for watching
Hello yann220,
you have old version (current is 2.7) with limited error messaging. It seems your FB is expired. Is there any customizations made in code? If not we recommend to download latest from CodeCanyon and install. It has new feature for getting token for FB via our own app
Best Regards,
Looks Awesome team
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I would like to activate now the new version of flowflow extension but i have this message when i click on activate :
Fatal error: Uncaught exception ‘Exception’ with message ‘flow\db\SafeMySQL: Table ‘parietalbaadmin.wp_ff_image_cache’ doesn’t exist. Full query: [SHOW COLUMNS FROM `wp_ff_image_cache` LIKE ‘original_url’]’ in /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php:628 Stack trace: #0 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(488): flow\db\SafeMySQL->error(‘Table ‘parietal…’) #1 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(213): flow\db\SafeMySQL->rawQuery(‘SHOW COLUMNS FR…’) #2 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/FFDB.php(122): flow\db\SafeMySQL->getOne(‘SHOW COLUMNS FR…’, ‘wp_ff_image_cac…’, ‘original_url’) #3 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/migrations/FFMigration_2_14.php(22): flow\db\FFDB::existColumn(‘wp_ff_image_cac…’, ‘original_url’) #4 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/LADBManager.php(58): flow\db\migrations\FFMigration_2_14->execute(Obje in /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php on line 628
Can you help me please ?
Thanks a lot
Hello, version 2.7 has broken activation, please install 2.7.1 available to download
Hi,
The similare error :s….
Fatal error: Uncaught exception ‘Exception’ with message ‘flow\db\SafeMySQL: Duplicate entry ‘flow_flow_options’ for key ‘PRIMARY’. Full query: [INSERT INTO `wp_ff_options` (`id`, `value`) SELECT ‘flow_flow_options’, wp1.option_value as ‘settings’ FROM `wp_options` wp1 WHERE wp1.option_name = ‘flow_flow_options’]’ in /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php:628 Stack trace: #0 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(488): flow\db\SafeMySQL->error(‘Duplicate entry…’) #1 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php(145): flow\db\SafeMySQL->rawQuery(‘INSERT INTO `wp…’) #2 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/migrations/FFMigration_2_0.php(27): flow\db\SafeMySQL->query(‘INSERT INTO ?n …’, ‘wp_ff_options’, ‘flow_flow_optio…’, ‘wp_options’, ‘flow_flow_optio…’) #3 /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/LADBManager.php(58): flow\db\migrations\FFMigration_2_0->execute(Objec in /home/parietalba/www/wp-content/plugins/flow-flow/includes/db/SafeMySQL.php on line 628
Just only me or an other problem with the activation ?
Thanks a lot
Hello Yann,
there were issues with broken activation in recent version 2.7. Current version activation is OK but we need to fix broken things manually. Please contact via PM and send us admin and FTP access so we can fix plugin database entries for you
Best Regards, Looks Awesome team
Pinterest shows other pins when I select user board. For example, I have a board called “Cloche Berlino”. Url is stevenshats/cloche-berlino. But Pinterest feed shows other photos of Berlino too.
Hello leonardodestefanis,
we noticed that your 6-month support period is expired, please extend it to get support according to Envato rules. You can do it on Downloads page. Thanks for understanding.
As for you request however if it’s general bug we will fix it in next updates. Please share live URL because we see no issues on our development server https://www.dropbox.com/s/rjoosayy6riq38u/Screenshot%202016-05-04%2018.44.04.png?dl=0 (three pins only as there are in board) Try install latest version
Best Regards,
Looks Awesome team
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Hello, first of all: great plugin. Could you just tell me where exactly to edit the card layout in order to change the date format (german format here) and it’s position? Thanks in advance!
Hello mircomoskopp,
we suggest to switch to WP format here https://www.dropbox.com/s/ejbv78tt4ts49v8/Screenshot%202016-05-04%2018.39.43.png?dl=0 so it applies to timestamps
Best Regards,
Looks Awesome team
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I have tried all the instructions on the faq, but the stream update issue still not able to fix… http://social-streams.com/doc/stream-not-update/. I am using linode (nginx, mariadb and cloudflare) as server and there is no CPU / Memory issue happened. Is there any update about the plugin?
Hello sundayl,
please contact us via form and send your URL and temporary admin access so we can inspect this and help. Please also refer to original comment or duplicate issue description in email.
Best Regards,
Looks Awesome team
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Hello, Great plugin, i can’t find how i expand the text on youtube like you on the demo can you help please?
Hello Phil,
let’s start with live URL to inspect. You can share it or send it privately using link in message footer.
Best Regards,
Looks Awesome team
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I was trying to duplicate a stream because of caching errors, and now my shortcode is gone.?
Hello mandyhask,
not sure what you mean. Each created stream has shortcode, maybe you should replace old shortcode with shortcode of cloned stream
Best Regards,
Looks Awesome team
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hello, where to translate this: “(Click image to play video)” it’s written under Facebook-Videos?
I choose the Date format from Wordpress, but get the standard utc/gmt timezone! I need +2 as i set my wordpress. this issue exist also in short and classic mode!?
Thanks
Hi! I am looking for a plugin that displays a hashtag stream from both Facebook and Instagram. I see it can do Instagram, but can it ONLY display posts from Facebook with a certain hashtag? Thanks!
Hello luckylobo10,
unfortunately Facebook doesn’t provide any public opportunity to display hashtags via API request (due to privacy reasons). So its technically impossible to do this right now. We will add this feature for sure as soon as Facebook opens this possibility for everyone.
Best Regards,
Looks Awesome team
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HI, Thanks for your beautiful plugin that saved a lot of time. But, unfortunately I face an issue with your plugin. The videos in social wall are not loading. If I try to call the URL you get an error form Facebook API. For example https://video.xx.fbcdn.net/hvideo-xfp1/v/t43.1792-2/12749223_954323724651665_58438953_n.mp4?efg=eyJybHIiOjE1MDAsInJsYSI6MTAyNCwidmVuY29kZV90YWciOiJzdmVfaGQifQ%3D%3D&rl=1500&vabr=763&oh=1d1f4f0c85ac260d655e4efd52032fe5&oe=56DCBBCC.
I think its the caching issue. Can you share the idea to solve the issue? Thanks in advance
Hello,
I have mysqli installed, but still get the following error:
Flow-Flow Social Streams plugin requires mysqli extension for MySQL. Please install/enable this extension on your server or ask your hosting to help you with this. Installation guide
Could you please help?
Jason
Hello Jason,
this checking fails https://www.dropbox.com/s/phmcxliprzmd9ky/Screenshot%202016-05-03%2021.28.52.png?dl=0 if mysqli is installed it should pass no problem. You should address this issue to your host and question them why’s that
Best Regards,
Looks Awesome team
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Twitter Authentication fails. I did all the documented steps to create the application within Twitter (and also tried with different users) – but it keeps saying “Could not authenticate you”. Any ideas?
Hello 100wunder,
some server can overwrite request headers which breaks whole request and Twitter API server rejects it. We will need WP admin and FTP to investigate what server sends to API. Use link in message footer to send via PM
Best Regards,
Looks Awesome team
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Isn’t there another way of solving this? Please give me instructions how to investigate. I am not allowed to give you access to my customers project.
Hello 100wunder,
we can’t debug this without access. From previous experience we can suggest only to contact your host and ask if anything modifies headers. Some user reported Ask them about the PHP Parameter (in server’s php.ini) called “arg_separator.output” (Default: & amp;" , while some servers expect & like Twitter does)
Best Regards,
Looks Awesome team
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With a new project I finally solved the issue. My host (HostEurope) wasn’t able to provide the correct arg_separator.output = “&” setting and it is not possible to override that.
TEMPORARY SOLUTION: I had to hardcode /social-stacks/flow-flow/includes/social/FFTwitterApiExchange.php the two occurences of http_build_query($params) to http_build_query($params, null, “&”).
PLEASE SOLVE THIS WITH A PLUGIN UPDATE (FlowFlow & Social Stacks Plugin)!
Hello 100wunder,
thanks for report, we will add to plugin
Best Regards,
Looks Awesome team
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hi, i bought and run this plug and i is hanging without showing any content at all anymore. hanging with no error message, just running and showing nothing. it worked for a few but now … not anymore.
Hello dasandyman,
issues are possible if you use optimization/caching plugins since then. Share live URL to check for errors
Best Regards,
Looks Awesome team
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there was no caching plug ins when error occurs or optimization. there is nothing to check actually because … nothing is happening but here is a link to a test page with the plug running : http://activistnoise.xyz/news/
Hello dasandyman,
currently we see plugin working no problem https://www.dropbox.com/s/cshs0f8ez2isuh7/Screenshot%202016-05-04%2017.31.58.png?dl=0 maybe API servers were down
Best Regards,
Looks Awesome team
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Hi! I bought this plugin and tried it out a bit, but now I can’t access the settings area anymore. It never stops loading…
I deleted it and re-installed, but now I have a problem with the error messages. When I look at the list of streams it says there’s an error. But when opening the steam, all the feeds say they’re all ok…
Hello tlauen,
this means issue with plugin getting data. Feeds config is OK but site struggles to get data from API server for some reason. We will admin temp access and FTP most likely to debug this. Use link below to send this info
Best Regards,
Looks Awesome team
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