10179 comments found.
hello ..i have a small problem …i updated to the latest version and a Close button appear over the profile page and userpro widgets … see the picture THX
http://i.imgur.com/1KhaLpP.jpgHello , could you please check which version of UserPro you are using , this issue has been resolved in version 2.58 , please confirm . Thanks 
i have version 2.56 WTF
I downloaded yesterday the latest version from envato and made the update …i guess it downloaded an older version or i’m too tired and i did something wrong ..my mistake ..apologies .. Thanks
where to find Envato API Key for user pro?
Hello , I guess you are asking for purchase code, if that is so you can find it purchase invoice . Thanks 
not really , I was looking for Envato API , and I found in Envato settings, Thanks
Dear Sir, is there any specific short code to display full profile of member and not only name and country
Yes ,there is but first could you please confirm the purchase as I cannot see the purchased tag besides your name . Thanks 
HI, if i make a new fields in profile user, these custom fields that have already switched are to ” User Pro – > Fields – > Groups & Fields” . After how can i see these fields by my accont admin in wordpress? i didn’f find one part where see these new custom fields. (Also i didn’t see inside user details wordpress). Can you help me please? Thanks
Where can I find the font icon codes?
Hello , you can find font awesome codes at – http://astronautweb.co/snippet/font-awesome/ . Thanks 
hello .. a suggestion if possible ... can you add some kind of notification system for followed users… when a followed user has a new post …. THX
i know there is followed users activity …but it would be nice when you go to followed users page near the badges to be a little notification with new posts
Hello , sure thanks for the suggestion, I have noted it down and will check the feasibility to implement the same . Thanks 
Hello, how to insert a space in the invite user subjet? Because when I sent user invitation this is what happened: You are invited to register atMY COMPANY NAME. I need to insert a space between “at” and “MY COMPANY” Thank you
Hello , our support team is looking into your ticket and will be replied soon . Thanks for your patience 
I am having an issue with display of enhanced member directory. I purchased core plugin and am using with twenty thirteen wordpress default theme. you can see on http://metrowebdemo.com/orion/members/ that the results have extra white space
Hello , the url you shared is asking for login , could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with site url and credentials . Thanks 
Hey
Great plugin, is it possible to:
Charge membership fees through woocommerce and to update/downgrade a user role based on a subscription plan?
Hello , WooCommerce is not a membership plugin and upgrading/downgrading membership is not possible, however you can use payment addon for UserPro which does exactly what you want . Thanks 
Warning: file_put_contents(/home/xxxxxxx/wp-content/uploads/userpro/.htaccess): failed to open stream: No such file or directory in /home/xxxxxxx/wp-content/plugins/userpro/functions/api.php on line 2011 This error message will show every time I install and activate this plugin. Do you know what is happening?
Hello , I guess this issue is caused because you don’t have proper permission for UserPro folder , hence .htaccess file might not have been created at your end , thus the error meesage . Thanks 
Hello, I have two issues to solve. I already tried the code in the documentation for both issues but not working
1) I created custom fields and i cnt get it to show as a filter item in the enhan ced members directory. Also, how i remove the default filter options in the EMD. 2) I am trying to restrict the user post publishing feature so that the sent in post goes is attached to a particular category i specify. The taxonomy tag thing seem not be working.
Hello , our support staff is looking into your ticket and will be replied soon . Thanks for your patience 
What plugin do you recommend for roles?
Hello , you can use user role creator plugin – https://wordpress.org/plugins/user-role-editor/ . Thanks 
I already give you my web info credential 2 days a go by an email reply. Please resolved the activation problem very soon.
I can’t continue my development for 5 days since my 1st ticket 
Thank you.
Hello , your ticket has been replied by our support staff , please check . Thanks 
Hello i am still waiting for the support to solve my problem. It would be very friendly to answer at least to my Emails.
Hello , I can see that your ticket has been replied , could you check and reply to it . Thanks 
shortcode for a register page > is NOT redirecting, it is over one (1) year now when this bug was reported your answer “Our support agent is looking into the ticket & it will get replied soon” is long over due, you need to solved to this issue fast !!
Hello , if you are talking about register_redirect parameter in shortcode , it does work this has been fixed , could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with your site url . Thanks 
i have send a ticket via the link provider still no reply, i need this register_redirection problem solved urgently
Hi,
How can I upgrade to the latest version of UserPro without losing everything I’ve setup in UserPro?
Greg
Hello , if you have done any customization in plugin upgrading the plugin will override it but the settings won’t get overridden by update , to update the plugin follow below steps,
1) First you need to download the latest plugin and save in some folder in your system.
2) Take a Backup of old Plugin by renaming it .
3) Go to your WordPress Dashboard -> Click on Plugins Tab -> Add New -> Browse the location of plugin Zip -> Install the latest plugin -> Activate.
4) Then If you want you can delete the older version of plugin .
Thanks 
Same issues, pr0fess0r.
I’m on a cloud server w/ 4 GB RAM, 40 GB storage, 4 CPU cores, so it has all the tools to handle things. But UserPro is hurting the server.
And with the latest releases, once I navigate to another subsite within the WP Admin, it logs me out to a newly-formed UserPro page for that particular subsite.
Basically, it’s unusable as it is, so I’m hoping the author(s) come up with a fix shortly, as I’ve purchased all of their UserPro add-ons as well. I like the add-ons—when UserPro used to work.
I do have User Profiles Made Easy as well, although I preferred UserPro prior to these latest releases.
I use this on my nonprofit organization’s multisite installation dedicated to criminal justice reform, and it does get traffic … so I’m hoping my ticket from 6 days ago gets answered soon.
The developer believes these issues are just “normal” and “there is no direct solution as far as I can see” and we need to increase our memory settings to solve the problem ourselves. This is what they said
“Many customers has reported that the speed problem has been solved by increasing memory limit or doing some maintenance setting from backend . Yes I agree that there might the issue because UserPro uses many resources and too much of database related operation but as UserPro is rich in functionality , the time taken by UserPro is justified, having said that we need to find our way to optimize so that UserPro uses less resources , I am putting this in our todo list and will have a look at this and find some workaround for this issue , however there is no direct solution as far as I can see.”
I don’t know about you guys but this is unacceptable. The latest version of this plugin creates multiple user pages, brings the server to it’s knees, and (for me) had no fields in the login and registration form. If you’re having the same issues please add your comments – a plugin like this shouldn’t be a huge resource hg should it?
Hey, We have userpro installed to our site, which is hosted on WP Engine. We’ve been experiencing issues with our users logging into our site through the frontend Userpro modules. Whenever someone tries to log in, the page just refreshes. We currently have a different user login plugin installed, which appears to work for the most part (this one also has some minor login issues). However, we’d like to continue using Userpro instead, since it has better features.
We’ve spoke to WP Engine about possible caching issues that are causing the issue with people being unable to log in. On their end, the have already cached the following pages in regards to user login:
^/my-profile/ ^/login/
However, the issues are still occurring. The issues happen. We were especially experiencing issues when the popup login was set up on a ‘free theme’ product page (woocommerce) in which a user is asked to log in to customize the theme. However, the page just refreshes when they attempt to login.
Can you provide a full list of pages/urls that would need to be cached in order to get Userpro working properly?
Thanks
Hello , our support staff is looking into your ticket and will be replied soon . Thanks for your patience 
how do I export users
as I can upgrade without the users are deleted
Our support staff is looking at your ticket and will be replied soon , thanks for your patience 