This plugin works great and does exactly what it's meant to do, but unfortunately it has some issues with the password reset function.
1,740 Reviews
I love this plugin it's very easy to use and setup.
Author response
Thanks.
I have about 7 years trying to figure out how to use this product. it has all the features wordpress has on its own, and just makes it look pretty. thats about it.. I bought it for the many features offered from day 1, but i guess greed has taken its place in developers hearts they slowly and chip by chip started monetizing every cool feature and made it an "ADD ON: that obviously would be sold separately, i am out of luck and my money is gone for good since i dont have all the features i intended to use .. i dont plan on patronizing or supporting any more of your work..
envato should not allow developers to get a hook on all users as developers" instead of finding new products to make" start monetizing feaures originally offered in their products. i buy a lot of stuff and i see it now as a pattern. USERPRO is not the exception.
i wish i could request my money back..
Author response
This is very unprofessional from your side. You have been using this plugin for 7 years and had no claims, but have now decided to ask for a refund. Do you event think what you are doing... And this plugin didn’t belong to us a few years ago, so you’re now slandering our company for talking about older events, naming it as if we’ve come up with an idea to make a plugin with Add-on’s, although that’s basically a smart thing to do to save customers money.
no one replay and i have issue in felid i cant do any thing like change login or resgsiter
Author response
All your tickets have been answered. We asked you what kind of plugin you have problems with and we also asked if you could give logins to the administration for take a look, but we didn't get a response from you.
Great to understand how to make easy
Author response
Thanks.
support for plugin is very good, Vidmantas helped me with lots , some stuff was me wanting to customise a bit ,some where me setting settings incorrect , nothing was to much trouble ,very polite , very responsive and most importantly ....very very knowledgeable ,
thankyou for helping me complete my project with userpro ,much appreciated ...
Author response
Thanks.
He bajado mi opinión sobre este plugin, debido a que actualmente no es compatible 100% con elementor. Me da errores al editar. He probado uno a uno todos mis plugins, y este es el único que me daba fallos, por ello... una estrella
Author response
Our plugin is compatible with Elementor plugin. You never wrote to us and never asked for help. It’s not clear what’s not working specifically for you, probably it’s not our plugin’s fault.
This plugin seems great to me and I recommend it 100% because it gives you all the functions they offer through a clean, highly functional code with excellent integration and flexibility with WordPress (and in my case also the Avada theme).
UserPro is extremely customizable through CSS with rare exceptions that you can still customize by getting your hands a little bit dirty and diving directly to the plugin's core files (which are well-structured and annotated).
And my experience with their customer support is nothing less than outstanding.
A special shoutout to Vidmantas (part of the DeluxeThemes support team) for his exceptional help in fixing some minor tweaks to make the plugin even better for all of us!
You still don't believe me? You can check my personal blog: https://www.cgnotes.com (developed by me), which runs UserPro as part of its core framework.
Thanks again DeluxeThemes!
Author response
Thanks.
Ok, I've been using the plugin for a few months now and I finally leave my first review (which may be subject to change).
Before purchasing the plugin I was trying to find some information on it and i was looking at the screenshots a bit, but to be frank it seemed pretty basic to me.
All information I managed to get about the plugin finally convinced me and I therefore dared to take it (yes "dared" because the big negative point is that you have to be content with a online demo which clearly does not demonstrate the extent of the plugin's possibilities, so you have to buy it to get a concrete idea), but luckily it was a very good idea because I was able to add a good interface and transform some aspects of my site thanks to it.
You will be able to manage your site and there are a lot of customization options to ultimately create simple but terribly effective user profiles.
I dealt with technical support and the person who helped me was quite patient, understanding and available. I appreciated overall.
Well, honestly it is better to be a little resourceful and know what you are doing otherwise the help may seem limited (as for many other supports), but to continue to be frank, for the moment it is one of the best support I have had to deal with. Of course I can only judge the person who helped me this time precisely.
If you want to manage access and create offers etc, I think it would be better to plan the purchase of a complementary plugin, knowing that UserPro as the name suggests, focuses mainly on the user and all aspects which may be related.
Like ANY plugin there are a few annoying little things (which I will share with support by the way), but nothing that can't be fixed i think.
Finally, I would like to say that I recommend this plugin, but knowing that it is impossible to get a concrete idea with the online demo, inquire about it a maximum in order to know if it can suit you.
Very outdated. Doesnt work with a lot of things and settings are limited too not very helpful ones... Wish I hadnt bought all of their products..
Author response
If after the administration system, theme or other plugin update our plugin does not work properly, then first need to initiate a support ticket to inform us, then we find your theme or plugins defects, or conflicts and fix them, then we test to see if everything is fine and only then we can release the update, it takes time...
Good one..
Author response
Thanks.
Be sure to try it without getting ajax error in overseas recording.
Author response
Very unprofessional on your part... You can always ask and we will help, there is no need to rush to write negative reviews.
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