As much as I would like the plugin, support is actually non existing.
Ideally this plugin offers tons of features compared to others.
1-a total lack of support, also the "Service Request" option that should provide a quote for helping in the setup is not working (or support don't have time to reply at least).
2-Official website, has a documentation section for help.
This is less than basic, consider that the "getting started" section has a gran total of 4 articles with a gran total of 27 rows of text, a media of 6 lines per article. All aimed to help in the initial setup. Not exactly mind blowing imho, especially if support is lacking.
3-Official Youtube "Deluxe Theme" channel has just 17 videos/tutorials and unfortunately cover only few of the aspects a user would like to receive help with. Although useful...they are really few to balance the total lack of support.
5-Comment section is probably the best place to try to find some form of help with the setup of the plugin... but again, you have to be lucky to find some comments tailored to your specific needs and if you manage to, it is not sure support replied to or, that the reply is clear enough to help you move on.
Now, I am sure the support team and the engineers that crafted this plugin put a lot of passion in it, problem is the total lack of documentation and support. Also asking via plugin option for pay support does not seems to sort any effect.
Last but not least:
6-You expect to receive help on the official webpage in the forum section (https://forum.userproplugin.com) but simply you cannot register in here thus, you cannot post anything. This issue has been mentioned to the support but again, still no reply.
I really hope to find the chance to properly set up the plugin and see it in action.
I hope to see the whole support side of the plugin to rise at the level of the plugin potentialities.