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Discussion on UserPro - Community and User Profile WordPress Plugin

Discussion on UserPro - Community and User Profile WordPress Plugin

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10056 comments found.

Hi can we define our own user role with your plugin? can we read the additional fields when registering?

Hello,

Thank You for contacting us,

1. No, but You will be able to use it during registration, or role upgrade once user is “verified”.

There are a lot of role management plugins, that are free.

And UserPro will be able to take an advantage of it, once role is created.

e.g. content display: https://docs.userproplugin.com/knowledge-base/restrict-users-from-viewing-content-based-on-their-role/

2. Read additional fields? Would it be possible to explain it for me ? I do not understand the question, my apologies.

Have a nice day.

For some reason, after click on Publish or Save as Draft nothing happens? not sure what is happening

Hello,

Thank You for contacting us,

What’s Your UserPro version? and would it be possible to raise support ticket for further investigation ?

Have a nice day.

It is the latest version

Hello,

Thank You for contacting us,

You can raise support ticket through here: https://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681/support

Very likely it’s js error issue, considering how it was described.

Have a nice day.

Hello, is there a way to customize the email verification link? I want the user to go to a welcome page instead of the profile page after verifying the email.

Hello,

Thank You for contacting us,

Yes it’s possible, but not through configuration unfortunately, You will be required to edit a small line of code, that should contain Your path to Your welcome page.

I’d advise to raise tech support ticket for it.

Have a nice day.

Hi, the redirect from logout get a 502 ngnix issue. can hlp me, thx

Is a ngnix caching prob, now is fixed thx

Hello, is there any way to show subscription info on My Profile page? And also an option/button to Unsubscribe on the My Profile page?

Looking forward to hear from you, thank you.

Hi,

Anyone can delete their profiles once they are logged in (https://your-site-domain.com/login/).

Unsubscribe is not possible because you use a “Contact Forms” for subscription, your customers emails are stored in your email inbox.

That is not what I meant at all.. I meant, this UserPro plugin provided “Paid Membership” features. The Newsletter Subscribe feature that’s on the Homepage has nothing to do with UserPro plugin, I am fully aware of that.

Currently we are disabling the Register menu, because there’s no option for the paid member to cancel their membership (without deleting their profile) but I send the screenshot of the steps here, so you would understand what the problem is.

- Register menu provided by UserPro plugin: https://prnt.sc/1xjxfwa
- Registration page provided by UserPro plugin : https://prnt.sc/1xjxkij
- Payment feature to PayPal provided by UserPro after registration : https://prnt.sc/1xjxznv
- Payment feature to PayPal for the subscription (continued) : https://prnt.sc/1xjy59y
- Payment success : https://prnt.sc/1xjygkj
- My newly paid membership profile page : https://prnt.sc/1xjyi70

As you can see, there are no information at all regarding the membership on the My Profile page, neither any Cancel Membership or Delete Subscription to Membership option. That’s what I’ve been asking.

NOT the subscribe newsletter on Homepage (https://prnt.sc/1xjyp8x), I know this is using Contact Form and has nothing to do with UserPro at all, so that’s not what I meant about Subscription / Membership.

What I asked was the one on My Profile page which IS a feature of UserPro plugin. I hope you could try t understand what’s I’ve been asking this whole time.

Thank you.

Hi,

Unfortunately, there is no such possibility.

Hi,

Are you guys still in business?

I wrote to your tech contact form days ago & no one responded.

Then 2 days ago I commented on one of your other sub plugins for this main plugin & the next day it said you were no longer selling it.

I’m very confused.

Hi,

We did not receive a message from you, and we were unable to respond to your comment because the plugin was temporarily disabled. It is better to write through here privately.

Hello,

So this isn’t good if your site doesn’t work (you didn’t get my e-mail through your tech contact form) AND you didn’t get my message on that other plugin.

How do I know that there won’t be other issues with your plugins if you can’t even get my e-mails?

This isn’t private, everyone can read this, right?

Hi,

Yes, but you can write in privately.

can user upload mp4 video to server?

vidmant

vidmant Author Team

Hi,

Yes, this is a supported format.

Hi! I am using Beehive Theme from the thunder team. Is your plugin compatible with the theme?

vidmant

vidmant Author Team

Maybe you got it now?

Hi! I got it, Thanks.

After purchasing this for some time, and now decided to actually use it I’m unable to activate my licence even after following the documentation https://docs.userproplugin.com/knowledge-base/activate-userpro-license-using-envato-personal-token/ and provide you with both my purchase code and personal token. Please confirm my purchase so that I can use the plugin on my website.

vidmant

vidmant Author Team

Hi,

What version do you have?

Add post can be restrict by user role ?

Where can i activate this ?

Posts Made By User Show posts made by user/author on wide content area as well as on sidebar. Show posts by author dynamically. This fully responsive posts by user can be included in User’s profile as well.

The submit it s not working- https://www.cpvd.ro/publica-articol/

Hello, I have created an award website Check Here: https://modernplasticsaward.com/ and I want to display all my nominated entries profiles on a single page where people can vote for them to win the award for example check here: https://mycutebaby.in/contest/list/ how I can do that please let me know? can I do this all with your plugin? Thank you, ill wait for your replay

vidmant

vidmant Author Team

Hi,

Yes.

I have purchased plugin already from another account. I have a problem. All the details I put in profile are showing in checkout page but not the uploaded file. Can you please assist?

vidmant

vidmant Author Team

Hi,

Send us your login details to admin, we will take a look.

Hi, i have a problem with your plugin: the links with the classes “popup-login” or “popup-register” do not work (clicking on them nothing happens). I tried disabling the other plugins to make sure there wasn’t any incompatibility but I didn’t fix anything. I also tried to clear the cache from my pc or to open the site from another pc but nothing (the site does not have a plugin or theme that stores the cache). I have also sent you a support message via the contact form but have not received any response. The site is https://www.cuocoincamicia.it. See screenshot with the link bar not working: https://ibb.co/DgSX8Pt

I didn’t do anything in particular, i just translated the theme into Italian. I sent you admin panel username and password to verify

vidmant

vidmant Author Team

Okay, I need a login, I’ll check.

ok i have already sent the login via ticket

Hello, I have userpro and mailster. How can i do to work togheter ? You have a plugin for this ?

Yes, i see. But it will work ? No update since 2017.

vidmant

vidmant Author Team

We will try…

Please ! Thx u.

Hi. There is a login user and password to check the demo? Best regards.

vidmant

vidmant Author Team

Hi,

You can create your new profile.

Hi For some reason after using the UserPro plugin for years now when I want to deactivate the plugin the website gets issues and errors and will not open correctly anymore! why and what is the best way to deactivate it

Hi,

You probably have our other plugins that use the UserPro plugin, you first need to disable all other plugins that use the UserPro, and then you can disable the UserPro.

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