10179 comments found.
Team,
I am facing do upload dir function , Please review already send all details for the wordpress including FTP please check.
Thanks
Hello , our support team is looking at your ticket and will be replied soon . Thanks for your patience .
Acknowledge.
Thanks
Hi,
I am facing this issue can you please sort out this asap ?
Fatal error: Call to a member function do_uploads_dir() on a non-object in /home/content/p3pnexwpnas07_data01/16/2822516/html/wp-content/plugins/userpro/index.php on line 58
You ticket is been replied. Our support agent was not able to replicate the issue on your site. Can you please check on your site and update the ticket ? Thanks 
You need to login from any social media like google, twitter and then go to submit project so if you will try to upload image it will throw the error upload dir error some thing like that also over profile image, Please make it fix asap.
Support can you please let me know when It will fixed ? We need to launch the project asap.
Kindly make it fast.
Thanks
I have updated your ticket with this information. But it will be good if we continue discussion in ticket as it is difficult to support and close site specific issues via comments.
Already I sent the details to your contact form how many time I should send the information ? can you please elaborate this ? where I should send the details send me url for that particular place.
Thanks
Totally worst support ever they didn’t responding how many I have send them FTP details, I have fixed my self on temporary basis, Their function loading every page, So I what I do stop them to perform ajax upload request. Technically this is not right that every uploading will perform through users pro is that right things? I think I should start QA and post all plugins bugs here and reports to envato as well.
what is the correct way to upgrade to version 2.52 userpro. without me I erase all work and settings that I have so far? (An update to your purchase of UserPro – With Social Login User Profiles by DeluxeThemes is now available in your downloads.)
I find an update button and the other plugins. I sent to re-download the program on my account envato. Please write a tremendous response for all correct. Best regards.
Hello , I can see your ticket in support queue , our support staff is looking into it and will be replied soon . Thanks for your patience 
Any possibility to send to a new registered user a unique QR code?
Not possible right now – would need a fair amount of customization
How can I change the design of the login form to look more like this? http://designmodo.com/wordpress-custom-login/
You can customize the form or if you are not comfortable with CSS or you don’t have access to a developer , we can share some references – just drop a note via http://codecanyon.net/user/deluxethemes#contact please.
What file do I need to edit for the login section?
I am afraid such informations cannot be shared here so please drop a note via – http://codecanyon.net/user/deluxethemes#contact for getting more attension . Thanks 
Please DeluxeThemes lords.They must review the request 8097.
It is been replied. Please check
We are having trouble getting the Social Connect to function properly. Facebook, Twitter, LinkedIn, and Instagram are all connected and enabled with apps, but only Facebook is working.
You can check here and you’ll find that clicking any of the other buttons has no effect.
Why isn’t it working?
https://www.malcom.co.kr/profile/login/Can you please raise a support ticket via http://codecanyon.net/user/deluxethemes#contact
It is hard to track issues here. Also, the account you seem to have used shows up as not purchased – please raise the ticket via the account used to purchase UserPro.
I am the developer so I do not have access to the owner’s account.
You can raise a ticket by mentioning purchase code
. Thanks
hi, may i add my facebook like button to the registration form. if anybody likes my facebook page when he-she filled the form, i will send a present. is there such as an option? thanks.
Hello , I am afraid liking functionality for facebook is not available in UserPro yet . Is there anything else I could help you with ? Thanks 
Hi there,
Few pre-purchase questions…
Does this plugin allows to create login links that triggers a modal window with the Login/Register form?
Can we change the layout of the Login/Register form easily, to be more specific, we would like to change the layout of the social buttons to achieve something more like this : http://wlmsocial.com/wp-content/uploads/2014/07/Wordpress-social-login.png. Would it be possible?
Can we easily add tabs to the user profiles and add content to them using Visual Composer?
Thanks!
Regards, B
Hello , here are the answers to your question,
1. Yes of course , plugin does provides a link that triggers modal window with the login/registration form.
2. The link provided is throwing page not found error , please check
3. I am afraid this cannot be done with this plugin at present.
Thanks 
Thanks for the provided information! Sorry for the wrong link, the last dot somehow made it into the URL so the correct link is : http://wlmsocial.com/wp-content/uploads/2014/07/Wordpress-social-login.png
I’m currently only looking for a modal login/register solution so the social profiles are a bit secondary but given the exhaustive list of features this plugin provides I could definitely use them.
Would you consider making it possible for users to add custom tabs to the profiles? If we were to purchase the plugin could you assist us in achieving this feat if it requires some modifications?
Thank you!
Oh and other question, can it replace the default WooCommerce My Account page?
Hmmm not really – this is a user profile management plugin – However, UserPro has a bunch of shortcodes / settings that help you restrict content based on roles, so you could enhance your My account page using UserPro. Hope that helps.
Thanks for the reply.
Since we already use Groups by Itthinx the content restriction feature is handled there and it works great so far. It also integrates with our WooCommerce memberships, affiliate system etc. I think the WC My Account page definitely falls within the user profile management though so in my opinion it would make sense that UserPro not only sync with WC fields but also integrates them in the user profile. That section would only be accessible to the user of course and wouldn’t be displayed publicly. I think it would also be more intuitive for users as they would manage their profile/information all at one place.
Same goes for the Buddypress profile. If I understand correctly, you can only sync the UserPro profile with the Buddypress profile, but you can’t merge them. To have three separate pages (WC, BP, UP) will definitely be confusing. Even if I’m aware we can merge the WooCommerce and Buddypress profiles, it still leaves us with a separate UserPro profile. I was under the impression you could use all the feature of Buddypress/WooCommerce with the beautiful profile provided by UserPro but apparently that’s not the purpose at all of the plugin.
About adding content to the profiles in the form of tabs, I’m not sure your answer was related to the My Account page or the custom content, but would it be somehow possible to do it? If yes, I guess we could throw the WC My Account shortcode in there and hook the different BP tabs manually.
Waiting for your feedback!
Regards, B
Thank you for your detailed information , this certainly helped me to understand what you want and why there is need for such integration , this is great to have it in UserPro , I have noted it down and will check out the feasibility to get in implemented soon . Thanks 
Hi,
I have a few pre-purchase questions simply because of the complexity of the site(s) I’m working with.
The business I’m developing the site for teaches people how to trade Forex (Foreign Exchange) and has 2 subdomains and a main domain (website.com, members.website.com, traderoom.website.com). Currently our membership solution is Memberium, so my first question is can I use this plugin to create user profiles in coordination with Memberium?
Secondly, Memberium runs in conjunction with Wordpress (we are using the default Wordpress login form styled with custom HTML and CSS) and we are planning to use the registration form from ‘UserPro’ to create accounts on the website – can you explain how we would link this with Memberium/our website.
A detailed reply would be greatly appreciated,
Looking forward to your response,
Best Regards, Jack Vanstone
Hello ,
UserPro stores all the users data in users table same as the WordPress does it by default so if Memberium plugin stores the users in users table which I think it does , it won’t create any problem in accessing members or doing any user related operation on members . I guess I have answered your second question as well , since both plugin stores the user related data in users table , its linked automatically . Please let me know if you need any more clarification . Thanks 
Hello,
When the customers register, they receive no email, nothing.
At the beginning yes, and now I have this problem.
If you can help please.
thank you
Hello , could you please check if other WordPress emails are getting fired or not , if those are not getting fired please contact your web administrator and if the wordpress mails are getting fired , please drop a note at – http://codecanyon.net/user/DeluxeThemes#contact so that we can assist you further . Thanks 
Hi, there is any way to set a dark theme for the userpro forms?
Hello , please try changing the skin available at backend>UserPro>Appearance and look > Default skin , this should do it . Thanks 
Hello, I have two question upon your nice plugin:
1.since we are in china, and we can not login Gravatar here, so we have to provide website user by Wp local gravatar, so does your plugin support gravatar locally? or does it support or local graviatar plugins? like avatar-manager? https://wordpress.org/plugins/avatar-manager/
2.I noted there are no china local social login account, so my questions is whether it is automatically support any other social login plugins?or does it support customizing other social account by Admin?
I thinks it is so easy to add any other china social account login, and I can help you on this, should you decide to do it, just feel free to let me know, thanks.
Alex
Hello , 1. UserPro does support uploading image from your local machine . 2. Integrating social login that is supported in china is in our plans and will be implemented soon.
Thanks 
Hello?
Thanks for your reply, as you said, Userpro does support uploading image from Local machine, does it mean that wordpress does not need connect gravatar website and can manage the the gravatar pics at wordpress local server? or does userpro support for wordpress to forbidden connecting gravatar websites?
since we are in china and can not visit gravator, if we do not forbidden the connecting with gravatar at wordpress side, it will cause too much slow.
Looking forward to your reply, thanks.
Alex
Hello, i have a pre sale question. I’m using wordpress, woocommerce and membership to sell my virtual (audio) products on my site. And now, I’m looking for a solution to have a correct users profile (account page) and link the products with restricted audio pages and display on a photo or a link for the audio purchased CDs in the account / profile page.
Do you think that your plugin could match?
Thks !
Hello , I am afraid this cannot be done directly , this will require some code changes or customization . Thanks 
Hello, please not to start. and install the plugin and got an error which I sent to you by internal and do not respond.
There are some video tutorial to guide me? where are the videos of support? Thank you
Hi RNJSupport We are planning to purchase this plugin but we just want to confirm it support socio multi vendor plugin for woocommerce Thanks
The plugin has the option to integrate with woocommerce fields , we haven’t done anything to integrate the vendors addon with UserPro , however this should also be compatible with UserPro . Let me know if you face any issues . Thanks 
Hi
I installed the plugin, but my website is very very slow. How to fix?
Thanks
Ohho , is it ? Have you tried the maintenance option provided at backend>UserPro>Settings , if this doesn’t solve the issue , please drop a note at – http://codecanyon.net/user/DeluxeThemes#contact . Thanks 
Hi,
If an user have a lot of followers, eg. 100 followers, the only way to print them at the moment is in a large list with pagination, in mobile devices it is not practical. I wonder if you can add two new options in enhanced directory to show only followers/following users and the user option for loggedin/author…, the EMD view is infinitely more usable that the list. And other feature request would be the possibility to send a broadcast message (with private messages addon) to only the users that appears after a search and with the possibility to select the ones you want to send the message definitely. Please let me know what do you think about these features. Thanks
In respect first question the issue is that for social platforms when users can have a large number of followers would be great display them with other templates (table, collage,emd …) with better usability that the actual list, and have the possibility to search with filters as well. This feature maybe could be done creating a new general option for all templates that print only “followers”, with this add increase a lot the social possibilities of your plugin. Thanks
So , basically you want to show the followers in EMD format , if that is so , yes of course this seems to be a good feature to have , I have noted it down and will check the feasibility to implement the same .
The second feature that you are expecting is something not in scope with messing addon right now. Thanks 
Thanks! yes show followers in EMD or memberlist format to give best usability and flexibility to sites with a lot of users that follows between them.
Hi, I’ve implemented the followers/following feature in my site but is not usable, if you have a lot of followers or you’re following a lot of people you can’t search them , or filter, don you have check if it’s possible to implement in EMD format or memberlist? Thanks
Another pre -sale question, please: is it possible to integrate solutions like s2member or similar for selling memberships and subscriptions ?
Hello , s2emember is not integrated with UserPro , but however s2member is fully compatible with UserPro . Is there anything else I could help you with ? Thanks 
I’m evaluating this plugin and it seems great! I need to know if is possibile moderate a posts from the users. thanks in advance.
Yes , of course this can be done from admin backend . Thanks 