vanquish

vanquish supports this item

Supported

428 comments found.

Hi,

I have two questions regarding the dispatch_date column in the batch upload file:

1) What is the correct date format, e.g. yyyy/mm/dd or yyyy/dd/mm?

2) When I upload 2 tracking numbers for a single order (0:23455|0:347368), do I also need to provide two dates in the date column?

Best regards,

Stefan

Hi vanquish,

Thanks you so much for improving the error detection during the bulk upload!

If I might add two other suggestions:

1) I know everything is mentioned in the docs, but when you have many rows of tracking data to upload, errors just happen. It therefore would be great if you could evaluate the formatting of the data first, and stop the whole upload on any error.

For example, when I misspelled the status, the system just ignored it and applied the tracking data. This also meant that the respective email hook was not triggered, so emails were not sent. In that case I only had 4 rows, but imagine I needed to upload 50, which is not uncommon, I would have to adjust all statuses manually.

So instead of just ignoring data, I think it would be better to just with a bang (reporting the error row and column) and not apply any data.

2) The same is true for other columns like the dispatch_date. You could validate the uploaded data against a simple regex such as \d{4}-\d{2}\d{2} (I’m not sure if this is correct, but this is just an example). This regex still would not find a mismatch between month and day, e.g. dd-mm versus mm-dd, but a lot of other date formatting errors could be found, in which case the whole upload process should be stopped.

Sorry for writing this much. It’s just that I like your plugin and it would be great if the error reporting could be on par with the other parts of the plugin which are outstanding.

Best regards,

Stefan

Thank you very much for contributing and suggesting this enhancements! You’re totally right, they wold improve the user experience!

I’ve noted them and I’ll try to include in the next plugin version! I cannot give you an eta but I hope it will be in the next weeks!

Meanwhile thank you again and have a nice day!!! :)

Hi vanquish,

Thank you very much for making this plugin even better. I highly appreciate it!

Best regards,

Stefan

pupfuzz

pupfuzz Purchased

Hi, I just purchased your module and have a question. When I enter tracking information into an open processing order and change order status to completed, the customer receives 2 emails: Completed email, and also “Your products have been shipped”. Since the tracking information is already embedded in completed email, is there a way to disable the “your products have been shipped” email as it is redundant?

Hi,
it seems that you are checking the Send a notification email option. In this way the plugin will send and additional emails that notifies your customer about the current shipping status.

Make sure that when you are switching the status you are not also checking that option and that additiona email will not be sent.

mdmostfa

mdmostfa Purchased

I’ve a problem with bulk import that it doesn’t work. give 100% done but doesn’t update tracking nor order status. I’ve just sent you a message with access details and file I’m trying to import. Appreciate your quick support. Thank you

Support request take sime times to be processed, please do not post different message for the same request in different channels. I’ll answer via email.

mdmostfa

mdmostfa Purchased

Thanks a lot for finding the reason for this. Appreciate the quick support

You’re welcome and thank you for the rating!

Have a nice day!

lodisy

lodisy Purchased

Hi Could you please fix the error

$.datepicker._getDateDatepicker https://xxx.com/wp-content/plugins/woocommerce-shipping-tracking/classes/acf/assets/inc/timepicker/jquery-ui-timepicker-addon.min.js:2:2595

it only happens when on product edit page.

Hi,
as you can see from the demo site:
http://www.codecanyon.eu/wcst/wp-admin/post.php?post=1312&action=edit user: demo
pass: demo

Editing any product doesn’t raise that error. Try updating the plugin to the latest 16.5 version. You can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33

Try eventually disabling other 3rd party plugin to see if you still get the issue, if not, re-enable one by one until you find the one interfering and report to its developer.

lodisy

lodisy Purchased

Thank you. I have updated to 16.5. But once it is activated, these errors show up. When I disable the plugin, there are no errors in the product edit page. It may have issue with other plugins. But at present not too much inconvenience for me. So it’s ok. I use the WP ALL IMPORT so barely change data in that page.

Ok, no problem :)

Dear Vanquish, i’m using WooCommerce PrettyEmails plugin to customize my emails to the customers. Will your plugin insert shipping info to my existing customed template “order completed”? Thank you

Hi,
the plugin embeds tracking info into email by hooking to the woocommerce_email_before_order_table (see this visual explanation to have more info: https://businessbloomer.com/woocommerce-visual-hook-guide-emails/ )

More in details: when WooCommerce is rendering a template, triggers some actions to allow 3rd party plugins to hook and eventually inject their data.

If the PrettyEmails plugin is fully WooCommerce compliant and doesn’t not alter those actions triggering while rendering the email, there should be no problem.

Hello from what I see your plugin is very good, but I would like to know if any update in the tracking in Shipping Companies my client will receive the updates and if I paid anything else besides this plugin for Aftership?

Hi,
for what concerns the AfterShip, if you plan to use their APIs to track shipment status in site, you have to subscribe to their service in order to generate a valid api key. There is a free plan that allows you to track 100 shipment per month. To track more shipment you need to switch to a payment plan.

For what concerns the plugin payment plan, you just pay one time. Updates are free and can be manually done by redowloading the plugin via codecanyon by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here the guide: https://envato.com/market-plugin/)

Salve, ci sono tutti i corrieri italiani? BRT, SDA, UPS, GLS etc… è possibile aggiungere altri corrieri che mancano eventualmente? Grazie

Ciao,
si è possibile cliccando sul menu Add custom company. Basta inserire il nome della compagnia e il relativo url di tracking.

Hi,

How we can fix this:

Error message detected – PDF file generation aborted.

DateTime::__construct(): Failed to parse time string (22/05/2018) at position 0 (2): Unexpected character File: /home/xxxxxxf/public_html/wp-content/plugins/woocommerce-shipping-tracking/classes/com/WCST_Time.php Line: 143

Hi,
it seems you are running an old plugin version. Please update to the latest 16.7 version that You can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33

For further help you need to renew your support license.

by
by
by
by
by
by