374 comments found.
Hello i just bought the plugin and when i go to configuration tab and try to edit and save. the saving button is not working! Can you help me out. Thanks have a nice day.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
Hi, Does the plugin support RTL?
Hello,
Thank you for touching base with us.
If your Word press website is already set to RTL then our plugin will work.
Thank you.
Hello I have contacted you twice by the support system and I have not received any reply from you.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Please check your spam folder as well, see below link, https://snipboard.io/HJmvEQ.jpgRegards
Drag & Drop not working on “Registration Fields”. Please Help! (Tested on Chorme, Edge & Firefox)
The “Custom User Roles” listing is also not working. We have created a new role and it does not show it.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
is it possible to add a checkbox at checkout page and if it is clicked then show some other fields? i see the condition can only be set with user roles, products or categories but not dependant on other custom fields
Hello,
Thank you for touching base with us and showing interest in our plugin.
You can use conditional logic on a custom fields. You can add a checkbox and apply conditional logic to display other fields. It will work.
If there will be any issue then let us know we are here to help you.
Let me know if you have any other questions.
Thank you
Hello, the new added fields will have the same design as the other fields from the website theme registration form?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin adds the fields in a default registration field and also copy the style of default username password fields.
Let me know if you have any further questions.
Thank you.
This plugin is bringing me many problems, the conditional to enter document number does not work, it does not store the data in the database, so when I export sales reports, empty DNI fields and company registration, I have written to support and not give solution. I request my money back.
Hello.
According to our record support team has resolved all the issues you described.
You have not describe this issue before and please let us know if you’re using any plugin to export the sales report.
What kind of number you enter in a conditional logic?
What kind of data is not stored in a database? Is it from our plugin?
Thank you.
The support is really very bad, I give you one last chance, again I have sent you all the details of the problems currently in backend and Frontend, with images and videos and in this way they understand the problem that your plugin has. I await your prompt reply.
Hello,
We’re in touch with you via email so why would you comment here. So please communicate us via email not comment section.
Thank you
Hi there,
pre sale question:
The custom fields that you add to the frontend registration form also appear in the form to add a new user in the backend?
Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes the custom fields you added on a registration page are also shown on the users form in a backend and also on a account page where user can edit the fields.
Let me know if you have any further questions.
Thank you.
Hi, Is it possible to disable new user welcome email for the user and admin both to just use default woocommerce emails?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Please elaborate your question more so we can understand and respond accordingly ?
Thank you.
I am using the theme, which is using woocommerce registration and login forms. therefore, all the emails are sending through woocommerce after user registration. My website is B2B & B2C, therefore, I need various fields to be added within registration form to fill out by users. to do so, I’ve used another plugin to customize the form, But, it was sending some welcome email to the user and admin both. at the same time, the woocommerce was sending the same email to both user and admin too, it means each one was receiving double email. There was no function to disable or enable welcome email in the customizer plugin, so, I try to see if your plugin will fulfill my requirements.
My requirements:
A) I just need to add some extra fields to the registration form with various kinds of fields, and the emails should be sent through woocommerce OR each email for admin and user to be selective to be chosen which one and whom to go for.
B)) All the new fields to be shown under user information in the admin dashboard.
C) All the new fields to be saved in the database for future data analysis.
Theme: MyListing
Plugins list: 1. User Email Verification for WooCommerce 2. BuddyPress & bbPress 3. WooCommerce 4. WooCommerce membership 5. WooCommerce Subscription 6. WooCommerce vendors 7. Contact form 7 8. Mailchimp for WooCommerce 9. WP Mail SMTP Pro
Email customizer plugins: Kadence WooCommerce Email Designer
Let me know if your plugin fulfil my requirements and compatible with my theme and other plugins. thank you.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Thank you.
Hi, I am using MyListing theme and the plugin doesnt work with this theme. I added user roles from as admin, but, it is not showing them in backend. And I’ve add some friends to registration form, but, it is not showing on registration form too.
Is there quick solution out there?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Codecanyon’s plugin info says the last update was in 13 April 20. I downloaded the plugin today, but all files and folders show 19 August 2019 as last modified date. Can you tell me what did you update or change in the plugin?
I thought you fixed a bug that exist in version 3.0. I know i don’t have support, but you should know that your plugin does not work well if you change the language to any other language different than english.
If you don’t set english as wordpress default language then “Configurations” option works bad. Fields and options are not working. So I need to change to english first to set options, and then switch to other language.
Thanks.
Are you planning to answer me or fix this? Thanks.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Ok, I will write the ticket, but at least can you tell me why there says that the last update of the plugin was on April 13th.? When you download the plugin, nothing changed since August 2019.
Hello,
As the plugin is not modified so we haven’t update the plugin yet.
Regards
Hi we are interested in you plugin, but we have to know if the custom fields are supported by the rest api with webhooks? We ttransfare our new created Customers to our Salesforce CRM at creation as well as at updates. We use Integromat (https://www.integromat.com/) for it. Is there a way to show the fields in the rest api for the webhooks, so that we can transfer the fields.
thanks in advance Martin
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Thank you.
Hi! I bought this plugin and there is something odd happening. I cant set the recaptcha code, I can create new customer roles. In both cases when I click un update or save nothing happens. Can you help me?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
I would like to purchase this plugin, but is there any option where we can enable “Notification Email for Customer” so when customer signup, he won’t be able to login until he click and confirm a link sent to his email ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
There is an Email notification which is sent to customer after signup and approval of a requested roles.
Thank you .
Hi, can i search phone number in backend user table column?>
Hello,
Thank you for touching base with us and showing interest in our plugin.
Please elaborate your question where you want to search phone number in databases or in an admin panel of a plugin ?
Thank you.
Hi, i want search in admin panel > users > all user
Hello,
If you have used telephone number field then you can find that field in admin>user>all users, but cannot search the user by its telephone number.
Thank you.
Hello, i have just purchased and installed. As many comments here, configurations save doen´t work at all. I have had a look to comments and seems to be some kind of bug.
- I have unistalled all plugins except woocommerce & WooCommerce Registration Fields Plugin - I have installed Twenty Twenty Theme
Nothing of this work
I have woocommerce 4.0.1 Wordpress 5.4.1
Both complatible as plugin page says.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Brother asks me a question:
with your plugin can I allow the user to register and login with email only? without having to create or use a password.
Hello,
Thank you for touching base with us and showing interest in our plugin.
It is a woocommerce default functionality that you can register with e-mail but password will be sent to that email which you are using for registration. Without password your registration will not be completed.
Let me know if you have any further questions.
Thank you.
Hello, the plugin has flaws in the fields. Please give me urgent answer, my sales in my online store cannot be stopped by this error.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
I answered you. Please give me an urgent response, I have been unsold for 2 days because your plugin has errors.
Hello,
Your issue has been resolved please check and let us know.
Thank you.
this plugin have email verification system ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is no email verification in our plugin.
Thank you
Hi, I have a Quesion.
Can the number field be restricted to 8 characters?
Hello,
Thank you for touching base with us and showing interest in our plugin.
At the moment you cannot restrict the field to 8 numbers but we can make it for you. When you purchase it please contact us at info@extendons.com and we will add this restriction for you.
Let me know if you have any further questions.
Thank you.
Hello,
Thank you for the purchase.
You have Enabled the default fields and also add custom fields using same label that is why you see them twice disable the default fields and then check.
We have checked the link you shared and there is no duplicate field on your registration page.
Let me know if you have any further questions.
Thank you.
Hello,
Please disable User role from backend and it will be disappeared from front end.
Email password field is a woocommerce default.
Thank you
