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Hallo i have Problem with the Plugin in the cart, www.bierarena.ch the cart loading all the time when i change the items in the cart

Thanks Thomas

mlzorko

mlzorko Purchased

so frustrating – The documentation is horrible – it is so complicated to setup this plugin because you don’t explain – Now activate ‘Pickup Point Shipping’ shipping method inside woocommerce shipping settings menu. and what that entails.

I have done everything – but now I have to uninstall this – load a backup and try again tomorrow.

the issues are I get error messages when picking times for pickup.

“It will take 15 hours to prepare your product, please chose pickup time accordingly.” – and I am setting pickup time a full day out!

Hi,

In settings, we have given option to set min and max time to allow product to prepare. You may have entered the value in min time.

If anything is not clear, please feel free to ask. We will reply asap.

Thanks

mlzorko

mlzorko Purchased

Okay – here is the complete issue – Please read it all

This is a simple sandwich shop with 8 sandwiches and two locations. They do not deliver, only take cash on pickup. The website is already setup and working. I use a different technology right now for location, date and time. The problem is this. Both sites have to open the order because location does not show up on dashboard. This is WHY I bought your plugin, based on your pre-sale answers. Here is the issue.

Your setup documentation is lacking. I am a pretty smart guy, some things are common sense. I created the locations. I set each location with 15 minute minimum lead time on pickup for each location.. There is NO maximum time.

THEN I did a test order and did not see anything. In reading your installation instructions it states Now activate “Pickup Point Shipping’ shipping method inside woocommerce shipping settings menu” – well, I could not find it until I contacted Woo – the said I have to activate shipping to get to this. Long story short – I did this – the problem is in doing so I have to activate shipping that activates a new shipping tab and all of these other things. This is an issue.

THEN I did that, your locations appear – but as the same as my previous ticket states – it states there is a minimum lead time of 15 minutes. In every test I set it out for 1 hour…. I still got those messages.

Because the site is live – I had to reset back to the way it was until I figure this out.

So here is the questions – how do I install your plugin and configure it – NOT what you have written – “Now activate ‘Pickup Point Shipping’ shipping method inside woocommerce shipping settings menu” is NOT clear instruction.

Once it is installed – how do you make it work? Take us through the steps? Make a video of the boxes that need to be clicked – because this DOES not work out of the box, there are many variables. Help us out.

Hi

This payment method message from woocommerce not from our plugin. There might be some issue in that. You can check with woocommerce for that. If you can allow me access, I will be able to check it as well. Thanks

mlzorko

mlzorko Purchased

I am sorry – but I disagree. This is your issue- because through linear troubleshooting I tied it back to your install. When I disable your plugin, life is good. There is this assumption that all shops run the same. I figured out the fix, and I am going to share it with you so if you have others that have this issue you will know how to help them. This woo install was pure, no other plugins. However we ONLY have cash pickup services. When you activate YOUR plugin, WOO needs more info that you don’t cover and causes this conflict. I will make a video and send it to you so you can help others. Again – we have a shop that does not ship, and ONLY does cash pickup. If we offered other shipping methods, payment methods this is a non –issue. I think you assume that this is how everyone works. I am sure others have gotten your plugin, had this issue, and they simply give up.

Hi,

We have asked access to see your issue. We not saying that plugin can’t have any issue but if there is issue then We need to see that. Plugin only requires shipping to be enabled as it’s shipping based plugin so that has to be enabled if not enabled by default. The cash pickup is also a type of shipping for woocommerce. Plugin has nothing to do with any payment methods. We are here to help you and improve plugin by resolving issue and adding more features. So please let us know.

Thanks

Hi Please review my site i have sent you ftp and other details.

https://www.onthemarkmeals.com/ Still not working. lots of problem.

Hi,

As per your message, you have mentioned that you were having issue with dropdown selection of pickup location and for which explained it is related to the size of drodown so it was selecting wrong one. If you increase size then it works properly. Have you tried that. Please let me know. If you want, I can increase size of dropdown to show it working for you.

Thanks

Hello!

Your Plugin generates a bug into the product list of the WP admin. When your plugin is activated, products disappear of the list by clicking on the button “quick edit”. When you refresh the browser, these products become again…”

Can you check that bug and give us any update of your plugin?

Hi,

Can you let me know plugin version,woocommerce version and wordpress version? I will check once and let you know.

Hello,

I bought your plugin for a restaurant. I need to add more than one opening hours per day. Ex: 12:00 to 14:30 and 19:00 to 23:00.

How can i do it ?

Thanks

Hello,

I bought your plugin for a restaurant. I need to add more than one opening hours per day. Ex: 12:00 to 14:30 and 19:00 to 23:00.

How can i do it ?

Thanks

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