Our site frys.com.au has a PACKAGING section where we sell merchandise and have installed your extension. Unfortunately, it’s playing up. We do not sell outside of Victoria (the state), so we have fixed this option:
However, we find that customers can still click on it which causes this outcome:
Furthermore, even when Victoria is selected, we still get this error message when trying to proceed:
My developer believes your extension is causing the problem and confirmed the checkout works fine when this extension is uninstalled.
Please let me know if you have any ideas about this and how to fix it.
Please download and use the latest version. This issue occurred after changes in latest woocommerce so we have already updated our plugin. Also you need to clear cache (woocommerce and wordpress) after latest version installation. (make sure to take req. backups)
I’ve noticed an issue when selecting an address. I use the map view and when I select one of the addresses in the drop down list, it’s displaying a complete other address. No matter what I select, it’s always another address that’s displayed.
When I disable the map view, everything’s perfect and the selected address is correctly displayed. Any idea what this could be? I’m using the latest downloadable version 2.1.0
Just send you an email,
Sorry to ask, but did you already have the time to see for this issue?
For the date picker, if a customer picks a date that’s not valid (for instance: they pick a date for pickup which is 3 days ago), there’s no error message that pops up. How do I fix this problem?
Old dates are shown as not selectable in datepicker.
Hello, a pre-sales question.
I was playing with your demo and I noticed that even though some stores have specific opening hours, the time picker allows customers to pick a time that is outside of the opening hours.
To prevent issues with customers, is it possible to limit the available pickup times to the store’s opening time?
For each store you can define individual pickup time based on store opening and closing time. Thanks
I know that if you choose a pickup time that is invalid, there will be an error message. But is it possible to hide pickup times that are not valid in the first place so customer cannot choose invalid timing?
Ok.I understand your question now. You mean after selection of store, it should time of that specific store only. It will require data reloading for each selection of store. Currently this feature is not available. I will try to add this in future version.
Where can I send support detials?
Also are we able to set holiday dates?
You can send details via email using profile page. Thanks
1. How do you add price to pickup location?
2. Is it possible to add different price for different location? (to send products to certain pickup locations may be more expensive to sending to other pickup locations
Pickup location is also a shipping method and price can be added via the woocommerce->settings page. It is not currently possible to add different price as different pickup location but good suggestion, I will try to implement it next versions. Thanks
Im having a responsive issue. As soon as a pickup location is selected, the map jumps in size and half of the map and text go off screen. Is there something that can be done about this? this happened before and I was able to fix it, but can’t remember how I did it. I did an update today and its defaulted to the way it was before I fixed it. Please advise.
also the ‘hide search box’ option doesn’t seem to be working
I was checking website but plugin seems deactivated. Just to let you know that it may be some css issue because of the theme/plugin conflict so you can check in that direction as you were already able to do this before.
Hello, I bought your plugin and I have 1 more question.
For my Pickup locations I fill in an emailadress of the local store, but (by default?) the mail is not send to this emailadress (the mail notification to the buyer and the seller is working well). Do I have to adjust or activate a setting? Thanks.
Email is send to the address mentioned in the pickup location details and you need to enable it in the settings.
Hey, is it possible to show map of location ONLY when the “local picup” option is selected on checkout page? (and when the other options are selected, the map disappears)
Plugin conflicts with the WP All Import. Impossible to display the import settings properly when your plugin is active. Can you give us any solution?
Can you provide access of backend so that we can check issue. You can send details via email using profile page. Thanks
This isnt working! I imported a list of locations and the wrong locations are showing up.
I veriifed I have the latest version. Please help.
I have even set all locations as draft and they still show up as info windows… but the location is undefined. This doesnt make sense.
Please send us access details and file via email using profile page. We will check it and let you know. Thanks
Not sure how to send file or email directly. Please advise.
Emael sent. Thank you.
hi, i just bought this plugin, does it include email reminder notification to customer & buyer if buyer forgot to take?
done plugin, can work well. just notice that customer when purchased item and tick the location, it will show email. but after customer forgot to take the item, there is no reminder to buyer and vendor
Currently,reminder email facility is not available, we will try to add in future versions. Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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