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Did you receive my 2 emails?
Unfortunately, I have not received any response from you.
We received your emails. I just answered you.
Unfortunately, I did not receive any reply, I also checked SPAM, but there is none there either.
My apologies. Now I think I’ve answered you. I received 1 email in our SPAM.
I have now received and have already written you back. I have already solved the first problem myself, but I don’t have a solution for the second one, so if you can help me I would be grateful. Thank you!
Would it be possible to know if the plugin is compatible with Thrive Architect? Most of the plugins have a conflict with their page builder unfortunately.
Thanks in advance.
Hello. We don’t know, but if you encounter problems with our plugin, please let us know so we can try to help you out.
Does it work with polylang and can be used for EU GDPR?
Apologies for the late reply. We don’t support Polylang. We only support WPML.
Hello does your plugin handle the following features
- “Right to be forgotten” > where the user send a request for all his datas (everything, from logs, IPs, cookies etc.) to be deleted forever
- “request Data” > where the user can well, request to be able to download the data linked to him (automatically)
Both are mandatory to be in GDPR compliant, your plugin says it’s GDPR compliant, yet, i didn’t see these features on the screenshots (and you have no demo to see it working nor to see the back-end
Apologies for the late reply. It is possible to delete this data manually under the tab “Consent Log” (https://s3.envato.com/files/421234498/24-weepie-cookie-allow-consent-log-settings-page.png).
You can also apply a “delete my consent” button. Through this button a user can delete the consent (based on the IP address) automatically. See the shortcode under the tab “Content” (the last shortcode).
I hope this answers your questions.
Can you please create something in php + mysql?
I need something that allows me to manage cookies on sites in html, php …
Not everyone uses wordpress …
Let me know please.
Thanks for your interest in our product!
We build this solution very specific for WordPress, there for we unfortunately can’t convert this to a stand alone application that easily.
Good luck with finding another solution and kind regards
your plugin creates a long admin-ajax call on my website, says webpagetest.
Can you optimize your plugin with a workaround, that the data is somehow saved later and not using admin ajax on website load…
Can i disable the amin ajax call ?
i found more information:
It should be possible with REST API (/wp-json/)
Hello, can you develop an action for your plugin ? i found this for another cookie plugin:
You can try adding the following code snippet to your functions.php to change the script injection from AJAX to static which will reduce your server load.
add_action( ‘gdpr_cc_prevent_ajax_script_inject’, ‘__return_true’ );
Thanks for thinking with us and sorry to hear about your website having issues with the ajax call(s) by our plugin!
I have to note that the duration of ajax requests to your webserver can be impacted by many reasons and are possibly also caused by other plugin/theme logic.
Atm our plugin can’t work without the ajax request (it loads the HTML for the bar/box into the page and it saves the consent after accepting/declining).
FYI, we are loading the bar/box HTML by an ajax request to bypass any caching/geo issues.
Your proposal to develop an alternative way of loading the plugin data (HTML) by using the WordPress Rest API is certainly on our mind (and list of possible enhancements) and we will investigate the possibilities on this topic.
Kind regards, Vincent / WeePie Plugins
Hello, do you support Polylang now? Thanks
Apologies for our late reply (we were on holiday). We still only support WPML.
i have tons of websites and multiple licences of your plugin. Is there a way I can see which websites are using the licences? Thank you
Apologies for our late reply (I forgot to answer you).
Great to read you have multiple licenses of our plugin! Unfortunately this still isn’t possible. Please send us a support message if you need any help with this so we can try to help you out.
Will the cookies be recorded if visitor ignore the cookies notice?Means neither click accept nor decline, thank you.
This depends on your configuration.
If you choose to block “Cookies before consent”, then the scripts/iFrames and other HTML elements which are placing these cookies, are blocked untill the visitor accepts cookies.
I hope this answers you question!
Kind regards, Vincent
Hi, two questions?
1) What about Google Fonts?
2) What about scripts/ cookies that are not automatically blocked? There are support to investigate, track and add and categorize cookies manually in the plugin configuration?
Our plugin blocks a list of default 3rd parties. Google Fonts is not included atm.I can send you a code to add prefetching of Google Fonts after you have decided to buy our plugin.
When a script/iFrame/img or other HTML elem is not bocked, you can hook into our blocking system, to add you own custom 3rd parties:
I hope this helps you out!
Hi and thx for the plugin. It is all working as espected.
However, i am facing 2 issues with gtmetrix:
1. wpca-frontend-close-x.php: This file is 1KB, but is slowing down page load for 500ms. We have not enabled the option to “accept cookies” on close popup, nor for scrolling, nor for clicking in other page… so i dont understand why is this file slowing down that way the loading of the page.
2. wp-admin/admin-ajax.php?action=wpie-action&wpca_action=wpca-frontend-render-layout: This is also taking 1.6s to load, and i dont know if that is the normal or if have some misconfiguration or something i can change to make this call load faster, as 1.6s is a lot of slow.
My web is international-cosmetic.com. Running also wp rocket.
We are only blocking google analytics and youtube cookies
Any advice on how to get rid of these slowing resources will be welcome.
Can you send us an email so that we can continue support that way?
Thanks in advance and kind regards, Vincent
Hello and thanks for this precious plugin Please add, if is possibile, this to cookie blocker: https://codecanyon.net/item/wordpress-whatsapp-support/20963962 thanks!
I’ve send you an email with solution. Please note that our support channel is only by email.
how can i rate 1 star?
We regret your comment. Did you contact us? If not, please send us a support message when you encounter problems with our plugin so we can try to help you out.
Does the Geo detection work well with WP fastest Cache or other caching plugins?
Yes, this should work.
Mariëtte, sounds like you don’t know the plugin that well. Can you please pass the question on to someone who does? It’s quite a technical question.
Hi, We regret your doubt. Mariëtte verified this question with me (the developer) before answering you. So your reply is a bit bluntly.
Well, I’m still in doubt actually, no offense and I don’t have a problem with being blunt, I just need to be sure before I spend time and money on your plugin and you are not providing information still. So you are confirming that the plugin can be configured to not show a cookie notice to people outside of EU and for pages to still be served cached? Does the url get affected? Because I know Woocommerce has issues with this kind of feature. Do you have any documentation for this to be configured?
Yes our plugin can be configured not to show the cookie bar / box for visitors outside the EU and this should work with caching plugins. The plugin does not change the URL in any way for this setting.
To enable this, check the “Disable for logged in users” setting on the “General” settings page of our plugin:
Hope this answers your question.
You mean disable for non-EU visitors, like the screenshot. Do you have a demo site where this feature is enabled so that I can test to verify this actually works on the front-end for WP Fastest Cache?
When this is checked, yes. We don’t have a demo site where this functionality can be tested.
So far you have only said it “should” work. It seems you haven’t tested whether pages are still cached yourselves. Are you able to do this and provide screenshots?
Unfortunately we can not cover all options in a demo site. When you decide to buy our plugin and you encounter problems, please let us know (by sending us a support message) so we can try to help you out.
When you can demonstrate a single caching plugin that does what you say, then I will purchase. If you can’t be bothered to do that, you choose to lose a lot of purchases (if you plugin actually works as you say it “should”).
Hi, on one of my websites i get the following error:
Ein Fehler vom Typ E_ERROR wurde in der Zeile 232 der Datei
verursacht. Fehlermeldung: Uncaught Error: Call to undefined method MaxMind\Db\Reader::getWithPrefixLen() in /wp-content/plugins/wp-cookie-allow/vendor/geoip2/geoip2/src/Database/Reader.php:232
#0 /wp-content/plugins/wp-cookie-allow/vendor/geoip2/geoip2/src/Database/Reader.php(203): GeoIp2\Database\Reader->getRecord(‘Country’, ‘Country’, ‘0.0.0.0’)
(ip address changed for privacy)
Any ideas what to do here?
Hello, we do not give support through the comments. Can you please send us a support message?
Thanks in advance and kind regards,
Hi ! do you have also a non-wordpress script ? thanks
Good day How do I change this icon? https://ibb.co/BPGBS3F
Hi, I’d like to know if your plugin responds to Italian Privacy Law about storing proof of your users’ preferences. Thanks
Our plugin records all consents in the WordPress database. The users IP-address as well as the accepted/declined cookie categories and the time of consent are logged.
See the following screen:
I hope this answers your question!
Wonderful! thank you very much
Sorry, just another question. I used another plugins with a monthly limit of views. Do you have a sort of this limit about scanning pages of website to detect cookies? Thanks
I don’t really understand your question. We don’t have a cookie detect scanner. We only block cookies.
I hope this answers your question.
I see. So I have to add manually every cookie I have in my website to block theme? Thanks.
We have an automatic block list for the most common 3rd party cookies. You can disable/enable these manually if you want. See our automatic block list here: https://s3.envato.com/files/375310585/21-weepie-cookie-allow-general-settings-page.png.
Hi, i installed the plugin on a website which has multiple languages with WPML. I translated the other languages in the backend by switching there. But when i view at the frontend only the cookie texts of the main language are shown.
Is there anything else i need to set up?
Can you please send us your purchase code and URL to firstname.lastname@example.org, so that we can take a look at your issue?
We do not provide support through the comments.
Hello, i have a problem with the option “Placeholder for blocked content”. Link: https://www.lavorofisco.it/cig-dal-31-gennaio-la-chat-live-per-conoscere-lo-stato-di-lavorazione-delle-domande/
too much empty space appears in the layout, why?
Can you try to enable the “Placeholder for blocked content > Size to parent width” setting, at the “Style” settings page?
If this does not help. Please contact us at email@example.com (as we do not provide support through the comments :)).
Your suggestion did not work. Email sent
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