480 comments found.
Hello,
During installation/activation of the plugin, I get the following error:
array_merge(): Argument #2 must be of type array, null given
Is there any known fix or workaround for this issue?
Thank you.
Hello,
Thank you for reporting this issue.
Please note that your support license has been expired 3 years ago (July 2023). To help you further out, can you please renew your support first?
When done, please let us know by senidng us an email to weepie-plugins [at] outlook [dot] com with your purchase code and URL of the website.
Please also provide your server’s PHP version, WP version and version of our plugin and (if possible) a copy of the error logs reporting this exact error and error trace. This would help us a lot.
Thanks in advance and kind regards, Team WeePie plugins
PS: please note that our support is not through the comments, but by email. To ensure a reply, please sent us your support questions to the email address above.
I have a client that’s purchased their own license for the plugin, how do we unregister our copy so they can add their own?
Hello, you can unregister your purchase code by following these instructions: https://weepie-plugins.com/instruction-guide-weepie-cookie-allow-plugin/#how-to-use-the-plugin-on-another-website
If you need further help: Please send us a support message, so we can try to help you our further. (We don’t offer support through the comments.)
Kind regards,
Mariëtte
How can I change the text on the “Reconsider icon”? I would like to have it in German. I mean the icon that appears after the cookie window when you have made a selection and want to change it later.
I haven’t found an option for this. And can i change the Icon?
Thank you for Help!
Hello Bender1986,
How can I change the text on the “Reconsider icon”?
Do you mean the text when you hover the “Reconsider icon”?
Yes you can translate these texts with our included wpca.pot file, see this instruction.
Can i change the Icon?
Unfortunately not : (
Tips
You can configure the “Icon position” (left or right bottom), the “Icon color”, the “Icon space (px)” and “Icon size (px)”.
And if you would like to have a text link you can use this HTML hyperlink:
<a href="#" class="wpca-btn-cc-settings">click this link</a>
Or use this shortcode to render a button:
[wpca_btn_cc_settings txt="Configure cookie settings"]
I hope this will help you out!
Kind regards, Vincent
Thank You, but this is to Complicated for me. And the Next Update Overite this and i must change again. Can You make a Field with an own Text for this Hover-Text with the next Update?
Hi,
We understand and it is actually a good idea! We will do our best to integrate it in our next update!
Thanks a lot for your feedback!
Kind regards, Vincent & Mariëtte
Hello Bender1986,
Just to let you know, we unfortunately didn’t make it to add your request to the 3.4.11 release, but we will make sure it will be added to v3.4.12.
Keep you posted!
Kind regards, Mariëtte
Thank You! That’s sounds good!
Hi WeePie
I am currently using your plugin WeePie Cookie Allow (on 3 websites) and I need some info regarding the categorization of the Facebook Pixel.
Currently, the Facebook Pixel script is being categorized under ‘Statistics’. However, I believe it is more correct to classify it under the ‘Marketing’ category.
How can I move the Facebook Pixel to the Marketing category? I didn’t find anything in the documentation (The only quick fix I could think of is to reverse the category name to “display name”)
Do I need to perform this change manually (e.g., via code, hooks, or dashboard settings), or is it something that should be handled automatically by the plugin?
Looking forward to your guidance. Best regards,
Dear giammi73,
Can you sent us an email with this question?
Our plugin supports advanced hooks to alter the categories or registered 3rd parties, allowing you to change the Facebook Pixel category.
Kind regards, Vincent
Hello, I sent an email to support on December 25, 2025, but unfortunately have not received a response to date. I have the following questions: - Consent Mode: How is Google Consent Mode integrated and what is technically blocked before the user agrees? - Consent storage: Where is consent stored? Locally or on external servers? According to the new law, no data may be stored externally, only locally on the website. Except: - AV contract: Is an AV contract provided if consent logs are stored externally? - Types of consent: Which categories (marketing, statistics, required) are supported? - Revocation: How can the user revoke their consent later?
Or do you know of other EU GDPR standards where this is not necessary? Is your plugin regularly updated to comply with the latest GDPR guidelines?
Apologies for our late reply. We have our reply to you in draft. Doing our best to reply to you today.
Kind regards,
Mariëtte
Just answered you 
Very cool. Thanks for the Mail. The Plugin sounds good! ich think, i will buy it soon
Work with wp 6.9?
Yes, it should work.
Kind regards,
Mariëtte
Thank you! Regards
Give me unique WeePie code!
I just answered your support message. Did you already registered your purchase code?
Kind regards,
Mariëtte
Yes now Your purchase code has been registered succesfully
Great, thanks for letting us know!
Kind regards,
Mariëtte
rtl support?
Thanks for your question. We don’t think this will work automatically. I’ve added it to our list of improvements for the future.
Kind regards,
Mariëtte
can i choose specific region? because GDPR is only EU policy, so I onlywant to show the cookie in EU region.
Apologies for the late reply. We missed you comment 
We have the possibility to disable the cookie consent bar/box for non-EU visitors.
Kind regards,
Mariëtte
i buy this plugin, if it’s not compatible with my theme then can your team will assist it ? setting properly to work?>
Issue in latest update: php 8.1 is required but website doesn’t support php 8 because of older template. Please keep php 7.4 compatibility or at least provide the last version available. Thank you
Hi, I’ve sent you an email with a possible solution. Kind regards, Vincent
PS please reply by email, as we do NOT use the comments as support channel. Thank in advance.
“Composer detected issues in your platform: Your Composer dependencies require a PHP version ”>= 8.1.0”. Il y a eu une erreur critique sur ce site.
En apprendre plus sur le débogage de WordPress.”
Hi, Can you send us an email. I may have a solution for which I can send you instructions.
Kind regards, Vincent
hi, I uploaded this and am trying to use it, some issues – only the bar works for some reason, when I try to set it as box it does not appear. Main issues is the text in the bar – it does not give a link for the cookie page – where can I add this? at the moment the text states – “Please see our page for further details or agree by clicking the ‘Accept’ button.” – but there is no link or text there for the ‘our page’ that the user has been directed to see.
Hi, We have sent you an email. Kind regards, Vincent
yeah after 10 days, I got rid of the plugin as I could not use it. I would like to request a refund for this reason.
Hi i have a website that show problems after last update (3.4.8) The banner is not shown on startup and it is not possible to scroll the page. Everything works if I disable the banner. I use the Divi theme and the Wp Rocket Cache plugin. Is it possible that they are conflicts?
About my previous message, nothing to correlate with updates, probable compatibility issues with other plugins
Hello,
Can you send us an email with the URL to the concerned website so that we can take a look.
Thanks in advance and kind regards, Mariëtte
Hello, I have a question related to the plugin, is IAB accredited?
Hello,
Apologies for our late reply!
Unfortunately not. As far as we know, we have to buy an annual fee of €1575.
https://iabeurope.eu/join-the-tcf/We don’t earn enough with the plugin to pay this amount every year. We are following developments in this regard in the hope that opportunities will arise for us to comply.
Kind regards,
Mariëtte
Hello, interested but there hasn’t been update for a while any release ?
Hello,
Apologies for our late reply! We totally missed your comment 
We plan to release a new version this November 2024.
Kind regards,
Mariëtte
I would like to enhance the transparency of cookie usage for my visitors. Specifically, I’m looking to display a detailed list of cookies within the consent pop-up, showing exactly which cookies fall under each category (Functional, Analytical, Social media, Other).
I would like to know if there’s a built-in option or a recommended method to achieve this using your plugin. If such a feature doesn’t exist, could you please advise on the best way to implement this, perhaps through a filter or action hook?
Ideally, I’d like to display: 1. The name of each cookie 2. Its purpose/category 3. The specific cookie identifiers
This information should be visible to users when they interact with the consent pop-up, allowing them to make a more informed decision about which types of cookies to accept.
If this feature is not currently available, would you consider adding it in a future update?
Hi!
I understand your question. Unfortunately, displaying detailed information about which cookies are placed is a feature our Plugin doesn’t support atm. We hope to implement this in the future asap!
Can you send us an email to weepie-plugins [at] outlook [dot] com, so that I can send your some more info on how to enter cookie details?
Thanks in advance and kind regards, Vincent
Hello! What is the difference between the two licenses?
Apologies for our delayed reply!
For information about the different license types, I recommend you to read these page:
- https://codecanyon.net/licenses/standard
- https://codecanyon.net/licenses/terms/regular
- https://codecanyon.net/licenses/terms/extended
What are the main differences between the Regular License and the Extended License?
https://codecanyon.net/licenses/faq#main-differences-licenses-a
I hope this helps you out!
Kind regards, Vincent
What you sent me does not quite match the product you are selling. However, if the extended license allows me to use the product on as many devices as I want, then that is something else entirely. So, can I use the plugin on as many devices as I want or not?
Hi,
The licenses is something Envato handles when you buy our product and is totally out of our hands.
The Extended license does NOT allow you to use our product on as many websites as you want. This is something Envato does NOT offer (unfortunately).
We asked Envato many times to allow us to give clients something like bulk discount, but they just don’t implement it.
For any further license related questions, please contact Envato.
Kind regards, Vincent
There’s no support at all. I have a probable bug on the website. When closing the cookie consent window, if the user brings it back by clicking on the cookie icon and closes it without making any changes, the target page stops scrolling (it becomes unviewable). This issue was reported to the author a month ago, but there’s been no response whatsoever.
Hello,
We are very sorry to have not been able to follow up your support request.
We have replied to you on the 8th of April saying we will do our best to help you out before the end of that week.
We unfortunately didn’t find the time to do so. We regret you didn’t send us a reminder <3
It’s really not a matter of not wanting to give support, but just we accidentally overlooked it
Let us know if you want us to help you out after all and you would reconsider your 1 star rating. We hope to hear from you.
Kind regards, Vincent & Mariëtte
Hi, i want to buy the plugin, but one thing is still not clear. If i install your plugin it will handle the consent given, right? but after that it does not handle which tracking scripts are activated or not, so what is the use of the plugin? I am using sweetcode pixel manager premium for all tracking scripts. Am I missing something?
Thanks,
Gr. Bram
Hello Bram,
Apologies for the late reply! I will do my best to answer your questions:
If i install your plugin it will handle the consent given, right? Yes, our plugin handles the consent with a bar or box. You can configure it yourself to your custom needs.
But after that it does not handle which tracking scripts are activated or not? I am not sure what you mean with that, but our plugin has a built in list of 3rd parties (can be scripts, iFrames, pixel images etc.) which will be blocked if you configure it so
I am using sweetcode pixel manager premium for all tracking scripts. Am I missing something? We are not familiar with this plugin, but we can certainly help you with integrating a custom 3rd party integration for this plugin.
I hope this answers your questions!
Kind regards, Vincent
If your plugin works, i will def. buy it directly.
Hi,
I will do my best to clarify more:
if a customer decline all extra cookies. your plugin blocks those, like for instance google ads remarketing, right? True, Google Adwords remarketing is one of the default 3rd parties our Plugin blocks in your page source.
But all webshops use google tag manager or pixel manager or other to handle these scripts, so i do not understand what your plugin blocks? For GTM our plugin sends custom events and variables which can be used to conditionally fire tags. We recently even implemented Google Consent Mode v2.
how can your plugin block things if they are not handled by your plugin?
We have a system to add custom integrations. And if we receive a 3rd party request often (you can send us a New 3rd party request from the Plugin settings page), we will for sure add it to our 3rd parties list. We do our best to support the most common 3rd parties
I hope this answers your questions more!
I just bought your plugin for the first time to use on a client. Since I most of the times start developing on a staging.customer.com url and then move to the customer.com domain, how should I make your activation work with that?
sorry, just saw your well written Instruction Guide which says how you Unvalidate the licence from one domain and transfer to the other.
Hi,
Yes correct, when moving from staging to production, you should unvalidate the license first (y)
Tnx for buying our plugin!
Do you have a way to activate only some of the categories? Plus, where can I find the documentation for the plugin?
The link to the guide only provide some limited information about the installation process, but not the actual functionality of each of the sections.
For example, what’s the difference between [wpca_cc_settings_options] and [wpca_cc_settings_box] which are both in the categories area?
Hello,
Our instruction guide is indeed only for basic questions. There is no other documentation page. But we have a lot of information inline at most of the settings. (See the (i) icons)
However, we agree that the docs can be optimized, thanks for your feedback on this point.
[wpca_cc_settings_box] Shows the Cookie Category settings box. For example if you want to show a settings box on your Cookie / Privacy page.
[wpca_cc_settings_options] It’s more for internal use. It renders the checkboxes (switches) with the cookie categories. Therefor it is not listed in the Shortcodes section on the Content settings tab. But good point. We will try to clarify it more.
If you have more questions, please send us an email to weepie-plugins [at] outlook [dot] com.
Thanks in advance and kind regards, Vincent
