1743 comments found.
Before buying, I asked a friend to create a poll for me for blogger, but I noticed this error.
Can you help me to solve this so I can buy it: https://i.imgur.com/B7zWxHH.png
I don’t want to see that “X” on each vote I submit or at least I hope it can be little and no as big as you can see.
Thank you!
Hello there,
Thank you for reaching out to us !
Can you please reach out to our online chat support at : https://totalsuite.net since we need to know more about your poll in order to help you out !
Thank you for your time.
Hi again, thank you so much, nobody is replying. Can you reply here??
we purchased it but we can’t access add-ons !
Hello there,
Thank you for reaching out to us !
Sorry for the confusion that happened here, actually add-ons are not included with the single-product Envato license but only with TotalSuite store subscriptions listed here : https://totalsuite.net/pricing/
We’ve already sent you an email with the instructions to follow if you’re interested in using our add-ons !
Thank you for your time.
we received any mail from you or is in spam ! can you include add-ons now ?
Hello there,
Thank you for your response.
We received your ticket on our live chat support and it seems like your request has already been handled.
Please let us know if you need anything else. Best,
How long does it take to upload this to Envato/CodeCanyon. It’s been showing as update for a couple of days now. Can’t update from admin and the download is the old one. Not good enough guys!
Hello there,
Thank you for reaching out to us !
The latest version of TotalPoll is already available on Envato.
All of our clients with an active license should be able to update their version automatically.
Can you please reach out to our online support at : https://totalsuite.net/ so we can get more details about your issue and assist you.
We’re sorry for any inconvenience.
Thank you for your time.
I’m talking about the lag between Wordpress telling me there is an update and the update being made available on Envato/CodeCanyon/Themeforest. Sometimes it takes days before it is available and the installable file is not numbered, so you don’t know whether it is the new one until you come to install it. It’s very farking annoying!
Is it possible to activate comments on the polls?
Hello there,
Thank you for reaching out to us !
Regarding your question, yes it possible to display a comment section under your poll with a special add-on that has been crafted by our team and not published yet on our store.
Please refer to our online chat support if you’re interested so we can offer you this feature at : https://totalsuite.net/
I hope this clarifies your concern. Please let us know if you need anything else. Best,
is the $79 a one time fee or subscription? your website says subscription
Hello there,
Thank you for reaching out to us !
Regarding your question:
The 79$ CodeCanyon license is a one time fee subscription, you will get all of the updates you need while using our plugin !
The 59$ subscription that’s available on our website https://totalsuite.net/pricing/ comes with additional add-ons and is valid for 12 months, after that you will have to renew your subscription in order to get the latest updates and support for your product. But if you decide to not renew your license, you can still keep using TotalPoll.
I hope this clarifies your concern. If you need anything else, please let us know.
Best,
We are getting critical errors from this plugin, with no response from support, any fixes you know of asap. We are using Elementor…. need to get this up live and working asap.
Hello there,
Thank you for reaching out to us !
We’re very sorry for not getting back to you earlier but your case requires more time than expected since the issue due to a conflict between our product and elementor.
We will make sure to reach out to you as soon as we get an alternative solution. Best regards
hi, what I dont understand is that you allow us to ask people enter the names before pressing Vote but once polls are filled, in the reports we’re not able to see who voted for what? your basically reports just show all votes AND entries as two seperate things? how does that make any sense, and why cant we see full report for that specific poll? to see all relative results associated with that one poll at least in downloaded version of it?
Hello there,
Thank you for reaching out to us !
Regarding your question, if you’re looking for a way to visualize youe entries and insights at the same time, you can consult your logs.
There is a ‘open’ button in front of every log where you can find your user’s details , choices and entries too.
I hope this clarifies your concern, if you have any suggestions about how we can improve this feature please drop us a message on our live support at : https://totalsuite.net/
Thank you for your time.
Nice plugin i use this for this https://sukienachau.com/cong-ty-to-chuc-su-kien/ . But i hope will have template, not to buy Pro subscription
Hello there,
Thank you for reaching out to us and for your kind words ! Can you please clarify your request so we can assist you please. Are you trying to get our templates ?
Thank you for your time.
TotalSuite, I bought your suite directly from your website, we have being using for several years your product, but now, we are trying to contact your tech support: “Registers” are not exporting….we sent you several messages and emails without any luck, it´s almos 9 days from now, please, we really need some way of communication to coordinate or fix this, would you mind be so kind to answer?....We will be waiting news from you.
Hi PixelStudioPeru,
Thanks for reaching out.
Please reach out to us via the live chat on totalsuite.net
Best,
Hi TotalSuite, I tried by several means, live Chat, emails to your support and nothing, I bought directly from your website, in addtition from this old license we get by codecanyon. I really don´t know what else to do, it´s almost 10 days without any answer about our issue. Please I really appretiate some guidance.
Hi TotalSuite, I really appreciate your product, and effort to attend our requests of support but your communication worry me, I place messages by here and direct by your support channel and we are still waiting for some answer, again we are still having the same issue to export registers on any format csv, html, etc from Total Poll and we really need help. Still waiting for your feedback.
Is there any plan to have this integrated with buddypress, bbpress and ability to create polls in the front end ?
Hello there,
Thank you for reaching out !
Can you please contact our live tchat support at : https://totalsuite.net/ and provide us with more details about your feature request ?
Thank you
I am interested in purchasing your plugin but, if I am not mistaken, this is the basic plugin and therefore there aren’t add-ons, right? If I wanted to create a pool with sequential questions, as I saw in your demo, do I have to subscribe to a subscription?
Hello eurotic,
Thank you for your question.
The sequential questions is a feature that is built into TotalPoll. You do not need add-ons to achieve that with TotalPoll. But if you are interested in the add-ons, you have to get a subscription.
Best,
can I ask the questions and direct the result to a page? or for a link? depending on the result send to a given link?
???
Hello there, Thank you for reaching out to our support.
Regarding your question, if you want to redirect your users to another page once they’ve submitted a vote, we have an extension that can help you with your case : https://totalsuite.net/pro
Please note that add-ons are not included on Envato’s license, if you want to use an extension, please consider purchasing a license from our website at : https://totalsuite.net/pricing/
If you can please contact us on our live chat to provide us with more details at : https://totalsuite.net we would be more than glad to answer all of your questions.
I hope this clarifies your concerns. Best,
Hi there. Congrats for your great plugin. I would like to buy it but i have one presale question before. I would like to create a survey. Each question would have the same simple structure : The question > 3 choices > Then there is a text displayed before the next question. For example, the question could be : “What is your favorite meal > Chicken, Beef, Vegetables > Click on Vegetables for example ==> A simple text shows up “Congratulation, vegetables are very good for the health !” And then Question 2 etc. Would it be possible with your plugin, and if not, it would be very nice of you to tell me if you know any plugin able to do so. Thanks a lot !
Hello there,
Thank you for your interest in our plugin and for your very kind words.
Regarding your question, if you need a plugin to make a survey that shows a message depending on the choice that is selected by your users, we have another product called TotalSurvey that can do this for you. https://totalsuite.net/product/totalsurvey/
We have a scoring and grading add-on that can be used for this purpose.
If you can please reach out to our support at : https://totalsuite.net/ , se we can collect more informations about use case and provide you with a demo to make sure that our plugin is the right product for you.
please note that add-ons are only included on our website plans at : https://totalsuite.net/pricing/
If you need anything else, please let us know. Best,
Very cool you implemented my previous suggestions, the little things make it so much better. Anyway, in the design part there is no option to give the text in the bottom (under the poll) a color.
I changed it with .totalpoll-container {
color: #fff !important;
}
Hope it sticks 
Hello there !
Thank you for reaching out!
Your feedback means the world to us! we always try to collect your thoughts on our product in order to imrpove it.
unfortunately, we can’t add a design option for each part of the poll. That’s why we gave our clients the possibility to write their own CSS in order to obtain the design they want !
The code that you’ve used will do the work, if you face any issues, please get back to us. We would love to assist you.
Thank you again for your time and feedback. Best,
I purchased Total Poll Pro but , it show me like if i need upgrade to Pro to download result to csv format.
Hello,
Thank you for reaching out !
Did you please download your PRO ZIP file that appeared on your account after the purchase > uninstall the free version from your website > install the PRO ZIP file you just downloaded and activate the plugin ?
Thank you for your time.
Hi a presale question.
1. Is it possible to integrate with buddypress?
2. Can i use frontend poll creation with buddypress?
3. Can I use it as a WordPress sidebar widget?
4. I have seen your multiple poll questions feature in the demo, the multiple poll questions comes below each other, so if i put the poll in the sidebar, can i make the questions in the form of sliders..?
5. If members create the poll from the buddypress frontend, will the poll appear in the frontend?
Hello,
Thank you for reaching out !
Our plugin works pretty well with a lot of plugins including buddypress.
You can create a poll with TotalPoll (questions, choices and custom design) and then integrate it on your buddypress pages using our integration methods (shortcodes). Please note that the poll’s creation can be acheived with TotalPoll only.
Our plugin does also offer a way to include polls into the widgets area of your website.
For the slider option, you can go to your poll > edit > design > advanced > behaviours and check the ” Question by question” feature.
Please note that if you decide to purchase our plugin, our support agents will do the best to assist you on our live chat support at : https://totalsuite.net/
In case our product does not suit your need or doesn’t integrate well with Buddypress, you can reach out to us and ask for a refund.
We hope this clarifies your concern. Please let us know if you need anything else.
I’m having issues with the IP voting. It is saying users have voted even though they’ve never voted?
What could be causing that?
Hello,
Thank you for reaching out !
Can you please contact us via our live chat support at : https://totalsuite.net/
We would need more details about your case in order to assist you.
Thank you for your time
I cant believe people are buying this nonsense you call a plugin, how could you make a poll plugin that will not show the amount of votes on the result page? its a little stupid, please use all the energy you used to writeup the beautiful documentation to fix that error.. Never seen a poll plugin with no option to display vote count to users
Hello,
Thank you for your feedback. Actually, you can display the number of votes, from the Content > Results > Below/Above and then use the {{totalVotes}} variable or other variables that are mentioned in the panel.
Regards,
Is it me or is the polling feature full of bugs. I have not received much support from them using their chat box.
Hi there,
We’ve replied to your ticket a few days ago, could you please check your inbox (including spam folder)?
Regards,
I think my system is rejecting emails from you. I’ll try to get to the bottom of it. But basically, we have a pie chart and each pie is supposed to be a different color. Not only do the colors change after someone takes a poll, but often two pies are the SAME color so it looks very confusing.
Hello, I have a server side varnish cache. Your module is compatible?
Hi there,
Yes, with a proper setup you should be able to run TotalPoll without issues.
Regards,
