1703 comments found.
I need to map the survey → https://footprint.wwf.org.uk/questionnaire. Can your plugin do this?
Hi there,
Very sorry for the late reply, we have missed your comment.
The URL you provided do not have a survey. Can you please check the link again?
Best regards,
hello, good afternoon, I have the following problem, I edit the font and font size and when I publish the survey, the modifications are not there and the font looks small.
Hi GM,
Super sorry for the late reply, we have missed your comment.
Can you please reach out to us again via our live chat on totalsuite.net?
Best,
Hello,
Pre-sale question:
1) With your “Vote Weight” add-on, is it possible to use role weight = 0 or should the minimum weight be 1?
2) Can I just show the result of the poll? I want the unregistered users to see the results of the poll without being able to answer any question. Is it possible?
Thanks in advance,
— GM
Hi GM,
Super sorry for the late reply, we have missed your comment.
1. Currently the minimum is 1.
2. Yes, this is possible with the results shortcode.
Best,
Does it have front-end submission for creating polls?
Hi there,
Thanks for contacting us.
TotalPoll does not support polls creation from the front part of a website at the moment.
We’ll add this to our feature requests board so we can consider it in the future.
Thanks again for sharing this and please let us know if you need anything else. Best,
Is the price for life-time use including all addons ? or I need to subscribe a year plan for the add ons ?
Hi there,
Thanks for reaching out to our support.
CodeCanyon’s license does not require any renewals to get updates but it does not include any add-ons (extensions and templates) as it comes with the pro features only.
If you’re interested in our pro features and add-ons at the same time, please consider purchasing a totalsuite yearly subscription instead.
You can get more information at: https://totalsuite.net/pricing/
Thanks for your time,
can user create own opinon polls or only admin can create it?
Hello there,
Thanks for reaching out to our support.
Admins are the only ones who can create polls at the moment as access to the admin dashboard is necessary.
I hope this clarifies your concern. Please let us know if you need anything else.
Best,
can we do custom code and give permission to users
Hi there,
We need to know more about the customization process you’re willing to implement on your website to better assist you.
Please reach out to our chat support at: https://totalsuite.net/ and provide us with more details. Regards,
Hi is there a way to show the poll again after it is submitted instead of the Continue to results button.
Hi there,
Thanks for reaching out to our support.
Can you please provide us with more details on this?
You want to display the questions again instead of the results? If that’s the case this is not possible if you’ve added limitations to your poll but I’ll make sure to share this with our technical team to see if they can work on this.
Thanks for your time,
Yes I want to display the choices again. What limitations would affect this
Is there a way to completely hide totalpoll-question-choices-item-votes div using a filter if I choose to show results instead. I know i can use css but they can view source
Hi there,
You can choose to display your results by going to your poll’s setings > resuts
Can you please tell us what’s your main goal? Is it to hide the questions and the choices or to display them?
Thanks for your time,
I want to show the question and choices but hide the results.
Hi is the any update on a way to show choices and question after the user votes but disable results percentage and bar.
Hi there,
Our technical team is looking into your request, we’ll make sure to update you as soon as we get more details on it.
Best,
My Voting page is showing just blank with no content… only the buttons
Hi there,
Thanks for reaching out to our support.
We need more details about your issue in order to provide you with the required assistance.
You can tell us more about your errors and poll’s issue here or by opening a ticket on our chat support at: https://totalsuite.net/
We’ll do our best to handle this as soon as we get more information. Thanks for your time,
I have a company that is dedicated to conducting surveys for individual clients, and I am needing a platform that allows me to carry out unlimited surveys but that can also give private access to each of my clients so that they can only see the results in time real of these surveys, is it possible with this plugin?
Hi there,
Thanks for your interest in our products.
Nor TotalPoll or TotalSurvey can handle private access with private polls/surveys handling at the moment.
If you can provide further details about your use case, I will make sure to share them with our product team so they can consider your use case as a feature request.
If you need anything else, please let us know. Best,
Is there a way to redirect users to a different page after they complete a poll?
Also the 2 buttons on the last page after a vote is completed(without revealing the results to users) can that buttons be changed or removed/hidden?
Thanks for reaching out.
Regarding your questions:
1. Yes it is possible to redirect users to another page once they’ve submitted a vote using our “Redirection” add-on.
https://totalsuite.net/product/totalpoll/add-ons/redirection-extension/Please note that add-ons are not included within the codecanyon pro version. You can get them by purchasing a yearly license from totalsuite at: https://totalsuite.net/pricing/
2. You can hide the results button by changing your results settings to hide the results. Any other button or item can be hidden using custom CSS as our plugin offers the possibility to add your own CSS by going to totalpoll > design > advanced > custom CSS.
I hope this clarifies your concern. If you need anything else, please let us know through the comments or by reaching out to our online support. Best,
Thank you but we are facing an issue, when I add content in thank you with with <style> and <script> . Your code auto removes my tags <style> and <script> when I come back to the poll after I complete it. Why is that?
To clarify, I meant when I return to a completed poll it auto removes the tags I added to hide buttons
Hi there,
1. CSS can be added from the poll’s editor > style > advanced > Custom CSS.
Please make sure to introduce your CSS code without any HTML tags.
writing your classes and rules will be enough.
.class { // Your code }
Don’t forget to update your poll once you are done.
2. The custom CSS Field does not handle javascript, if you need to add javascript to your website, please consider using another plugin such as WPCode or by adding it to your functions.php file.
If you’re facing issues with the CSS after following the steps I have described, please let us know. Best,
hola, tengo problemas para exportar los datos recabados, solo me deja exportar los que esta en registro pero los que estan en la encuesta o los datos como nombres y correo me sale un error, dice lo siguiente
{success check failed.”}}
{ ” success ” : false , ” data ”: { ” message ” : ” Nonce check failed. ” } }
Hello gobernartemx,
This was an issue with v3.8.9. There will be an update pushed this week to fix the issue.
Best,
Hi,
Is there any workaround to update or customize the button label? Thanks
Hi there,
Thanks for reaching out to our support.
You can change the content of your labels by going to totalpoll > options > expressions.
Don’t forget to hit “save changes” when you’re done introduction your new expressions to make the changes appear.
I hope this clarifies your concern. Best,
When new users add new choice to poll (if enabled by admin) is there a plugin setting so that as user types, it will show any already existing poll choice matches as they type, and then they can just vote for that instead of creating a duplicate poll choice item? You can see if you have a poll of 50-100 answer choices you could see that the average poll-taker might overlook an existing answer. Auto suggest from matching existing poll items as user types would solve this problem and help keep polls clean and good quality control, minimizing un-needed moderation/review by admins or poll moderators. Please consider this feature. Thanks
Hi there,
Thanks for reaching out to our support.
Making the “other” choice autocomplited is not possible at the moment, that’s why we’ve added an option where the choices have to be approved by the admin before being displayed to the public users.
If this does not suit you, please contact our chat support at : https://totalsuite.net/ as we need more details on your use case to consider this as a feature request.
If you need anything else, please let us know. Best,
Imagine if using TS to build a ranked list of 200 items, there is no person who wants to manually compare new submissions to existing 100’s of answers. I’ve already recommended this feature here and if you want to take advantage of the idea (that no other poll plugin has done yet) which will dramatically increase quality control, admin/moderator efficiency and big picture increase user interactivity on sites (aka more sales for TS) then I recommend you take my suggestions above and submit them to the team for your self so they can be added to the pro version. I, and others, would pay for such a feature addon.
Hello elmaximo,
Thank you very much for providing details on the topic, this is really helpful.
We are sharing this with the product managers to re-evaluate the behaviour of the “other” field. We will inform you once there is any update on this topic 
Best,
Hola, tengo un problema con el plugin, lo eh instalado, eh creado la encuesta pero no cuando presiono votar este se queda congelado y no avanza, que sucede por favor ayuda
le dejo el enlace https://gobernarte.com.mx/poll/estados-de-mexico-marzo-2023/Hi there,
Thanks for reaching out to our support.
We’ve just submitted a vote on your poll after filling the details form as well. We didn’t get any errors.
Can you please clear your cache and try again. If the issue perists, we’ll need a video recording of your problem as we couldn’t reproduce it on our end.
You can contact us at our live chat support at: https://totalsuite.net/
If you need any further assistance, please let us know. Best,
ya pude resolver la primera parte, ahora mi problema es que el tema no es responsiva con un dispositivo movil
I only need the “Versus” addon. how can i get this 99€/year for just one plugin is too expensive for me if I have already paid 79€ here.
Hi there,
Thanks for reaching out to our support.
As add-ons are only included as part of our yearly subscriptions, we’d recommand asking for a refund on CodeCanyon to get your 79$ back and proceed with a 59$/year of a totalpoll license that comes with all of our pro features and add-ons at https://totalsuite.net/pricing/
The 99$ subscription includes all of our 4 products and add-ons, if you only need totalpoll, this subscription doesn’t suit your need.
If you need any further assistance, please let us know. Best,
I would do it. however, i only get my money back as a credit to my evato account, not back to my paypal. then the money is lying around here uselessly and I still have double expenses. are there no other options?
i want to 1) If it is possible to create a poll with images, with multiple questions ? Q1 Q2 Q3 2) Can i change the results as i like? 3) can guests vote and give their name and email address? 4) Can the same person vote with the same email again ? Thank you in Advance
Hello Nikiniko,
The answer is yes to all questions.
On the 4th question, it is up to you to decide whether users can vote with the same email entered multiple times or just once.
Best,
PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array
on PHP 8
Hello meflies,
This issue was fixed in the latest version of the plugin. Which version are you using?
Best,
4.8.6
Trying to get to reproduce it locally, but unable. May you share your WordPress version as well please?
WordPress 6.1.1
I am still unable to reproduce the issue meflies,
Please go to your wp-admin > TotalPoll > Options > Debug and send us the report via the live chat on https://totalsuite.net
Also, if you can share the whole backtrace with me, it will help a lot at detecting the source of the issue.
Best,
Sorry, I am a little confused which features are included with this single paid license. I see the comparison free vs. pro etc on your site, but it is not clear which exact types of poll types (basic, opinion, debate, etc) are included with this version. Please list the types of polls that are available with this paid license and which types of polls are extra paid addons. Thank you.
Hi there,
Thanks for reaching out to our support and for your interest.
Regarding your question, The charts, the Opinion, Debate, Media Contest, Facebook Like, Twitter like and Versus templates are add-ons included within our pro subscription and not available on envato’s license.
the codecanyon version offers you all of our pro features without any extensions. If you need our add-ons, please consider purchasing a yearly subscription at: https://totalsuite.net/pricing
Thanks!
Pre-buy question:
This plugin has auto-save for users?, like, save the progress of the poll if they change of page?
Hi there,
Thanks for reaching out to our support.
While TotalPoll doesn’t provide the ability to save a user’s progress on a poll, we have another product that might help you with your use case.
TotalSurvey provides similar functionalities (and more advanced ones) and the ability to track the progress of a user.
I hope this clarifies your concern. Please let us know if you need anything else. Best,
Hi, I use this plugin and its perfect but I need 2 solutions :-
1- How can I make user pay for each voting time ? 2- how can I make admin if he click for any x answer of any poll question he will find all user who voted for this x answer ?
thanks
Hi there,
Thanks for reaching out to our support.
While TotalPoll doesn’t provide the ability to save a user’s progress on a poll, we have another product that might help you with your use case.
TotalSurvey provides similar functionalities (and more advanced ones) and the ability to track the progress of a user. . You can visit this our website to get more informations: https://totalsuite.net/product/totalsurvey/
I hope this clarifies your concern. Please let us know if you need anything else. Best,
