1997 comments found.
Hello,
The global setting doesn’t work. When we save it, it become all “1” https://i.imgur.com/HwlwMqg.png https://i.imgur.com/axqCSCU.pngLight box is also not working.
Can you plz fix it and update?
Thank you,
// $value = stripslashes($value || ''); // your code
and changed it to this.
$value = isset($value) ? stripslashes($value) : '';
It works for now.
Please let us know if we found the correct code and fixed it.
public function save_settings_callback()
{
// retrieve data from jquery
$setting_data = json_decode(stripslashes($this->ajax_data['setting_data']), true);
// add metadata
foreach ($setting_data as $setting => $value) {
// because of get_magic_quotes_gpc()
// $value = stripslashes($value || ''); // your code
$value = isset($value) ? stripslashes($value) : '';
update_option($setting, $value);
}
$template = false;
// get new restore global settings panel
if ($this->ajax_data['reset']) {
ob_start();
require_once('views/' . self::VIEW_GRID_SETTINGS . '.php');
$template = ob_get_clean();
}
$response = $this->ajax_response(true, $this->ajax_data['reset'], $template);
return $response;
}
An update for this was pushed and will be available soon. The issue is effectively located there due to a recent internal change to the quoting system in WordPress. Thank you.
Hello, I’d like to add several playlists to my grid. Is this possible and how can I do it? Thanks
Hello,
Unfortunately, this is not possible and not the aim of The Grid plugin. Thank you for your understanding.
Themeone
Hi, I managed to get two playlists by modifying the code in the youtube.class.php file, but the problem is that I can’t add an action or make an override of the_grid_youtube class, so it’s going to disappear with the next plugin update.
Similar to others who’ve recently posted, we are having issues with the plugin crashing our sites.
We are running the previous version 2.7.9.1, and anytime we try to update other plugins, The Grid triggers a fatal error message.
We’ve attempted to manually update the plugin to the latest version 2.7.9.5 by downloading it from CodeCanyon and uploading it in WordPress. This also led to a fatal error message.
For those also dealing with this headache, our team has managed to temporarily work around this issue by commenting out line 238 in the file /wp-content/plugins/the-grid/includes/update-plugin.class.php:
$transient->response[$plugin[‘slug’]] = (object) $_plugin;
Please release a patched version ASAP. Thank you!
Errors when updating the plugin as others have mentioned. My fix was to go to admin in recovery mode (link in critical error email to site admin), “resume” plugin, update plugin (it’ll fail), refresh page, exit recovery mode.
Hi there. We have the problem that many here have also on several websites of customers where the backend stops working and a critical error occurs.
An error of type E_ERROR was found in line 238 of the file /home/www/domain.ch/wp-content/plugins/the-grid/includes/update-plugin.class.php Error message: Uncaught Error: Attempt to modify property “response” on bool in /home/www/domain.ch/wp-content/plugins/the-grid/includes/update-plugin.class.php:238
I deleted the old plugin files, downloaded the latest version from envato and still got the error. There is no option available to update from backend as it reads that the newest version is installed. We need a quick fix please.
In the meantime i found out that theres a new version downloadable from the grid menu item in wordpress backend. (only there, not in the default updates section). i installed it v2.7.9.5 but no luck. The error is still there.
I cleared the browser cache and now the error seems fixed with version 2.7.9.5 for me on multiple sites. Its a bit strange that the latest version on envato and in the backend is different.
Hello. If I download the new version from Envato and overwrite the old version through FTP, what happens to the articles where I had used the plugin? Do I lose all the previous work?
Hello,
Simply upload the new version in WordPress > Plugins section. No data will be lost when updating a plugin.
Themeone
I am seeing the same Fatal error: Uncaught Error: Attempt to modify property “response” on bool in /wp-content/plugins/the-grid/includes/update-plugin.class.php:238
I also tried manually updating with files from Envato with no success
Hello,
You can manually update the plugin by downloading the new version from your Envato account and uploading it directly to your WordPress site in the Plugins section.
Themeone
I was able to download the new version from the grid menu item in wordpress backend. (not in the default updates section), as mentioned by @p-inc, and that worked.
This plugin is reeking havoc on my site! Latest error is this: Fatal error: Uncaught Error: Attempt to modify property “response” on bool in /wp-content/plugins/the-grid/includes/update-plugin.class.php:238 Stack trace: #0 /wp-includes/class-wp-hook.php(310): TG_update_plugin->update_state() #1 /wp-includes/plugin.php(205): WP_Hook->apply_filters() #2 /wp-includes/option.php(2004): apply_filters() #3 /wp-includes/update.php(901): get_site_transient() #4 /wp-admin/menu.php(33): wp_get_update_data() #5 /wp-admin/admin.php(158): require(’/home/gangzwzt/...’) #6 /wp-admin/index.php(10): require_once(’/home/*redacted for privacy*/...’) #7 {main} thrown in /wp-content/plugins/the-grid/includes/update-plugin.class.php on line 238
Hello,
You can manually update the plugin by downloading the new version from your Envato account and uploading it directly to your WordPress site in the Plugins section.
Themeone
I downloaded the update and uploaded it to my plugins folder. The version still says 2.7.9.1 on the plugins page.
...and it’s still crashing my site
Any updates on a fix? I continue to have the same issue.
Hello,
You can try to update the plugin from WordPress > The Grid > Dahsboard.
Themeone
I did that, and it still crashed the site; however, I disabled and reenabled the plugin (by renaming the folder in my file directory) and it seems to have worked.
Hi there. When I updated the plugin (from 2.7.9.1 to 2.7.9.5) in the WordPress backend, a critical error occurred on my website. Something is not working, and I see that other users are also reporting an issue with this update.
Hello,
You can manually update the plugin by downloading the new version from your Envato account and uploading it directly to your WordPress site in the Plugins section.
Themeone
Received an update notice this morning as mentioned by the previous commenter. I’ve checked for updates to your Envato listing as well as updates to your website for change log but there is no mention of the update OR it content(s) of the changes.
Can you provide some clarity and confirmation as to the specifics of the changes, confirm WP version compatibility, etc? This was pretty unnerving. Felt unsafe.
Much appreciated!
Hello,
You can manually update the plugin by downloading the new version from your Envato account and uploading it directly to your WordPress site in the Plugins section.
Themeone
I’m aware, but that doesn’t address the question:
“Can you provide some clarity and confirmation as to the specifics of the changes, confirm WP version compatibility, etc?”
???
Hello, from my wordpress panel, in the “plugins” section, it shows me that there is an update available for the grid (2.7.9.5) but when I log into my envato account, I can only see the previous version (2.7.9.1) and I don’t see that it has been updated; could you clarify this? thank you so much.
Hello,
It seems to be an issue from Envato. Envato handle updates of plugin files. And, you should update from your WordPress site and not Envato.
Themeone
This is an inquiry about the license of the thegrid plug-in.
I ordered a website production from a freelancer. However, thegrid was installed in the delivered site.
he says there is no problem in using thegrid because it is GPL. I would like to hear from you in this regard.
Thanks.
Hello,
All themes and plugins sold on Envato market are licensed under the Split license, not the GPL: https://help.author.envato.com/hc/en-us/articles/360000534646 So, you need to purchase a license to use the plugin.
Themeone
Hi, is it possible to change the slider so that only one post rotates in at a time? Currently it is rotating 5 on screen at a time.
Cheers
Hello,
If you use the Auto Play carousel feature, it will always rotate the whole screen. It is not possible to change this behavior.
Themeone
Thanks
Hello, how is it possible to make the embedding of Youtube-Movies DSGVO conform?
Hello,
There isn’t any option for that in The Grid plugin.
Themeone
Our grid works fine on everything but mobile. On mobile it won’t show the article title, just the image. I would appreciate any insight you can give!
Hello,
Your certainly have a CSS conflict with your theme or a plugin.
Themeone
Is there a method to integrate and track YouTube video views with GA4 / GTM?
Hello,
Unfortunately, there is no such functionality in The Grid plugin.
Themeone
I have been asking for help 2 times on https://themeoneticket.ticksy.com about webp image thumbnail appearing distorted and my posts getting deleted. Is this normal?
Hello,
We do not provide support for The Grid plugin. Thank you for your understanding.
Themeone
So can I get a refund?
To request a refund, you must ask Envato Marker directly who the reseller is.
Themeone
I have noticed that the Grid plugin has not been updated for over a year. Will you update the plugin if it’s no longer compatible with future WordPress releases?
Hello,
Yes, if there are any compatibility issues, we will of course fix them.
Themeone
Hi,
I have three licenses of your plugin but they are expired to get support, can you give me a little help with this:
I have one grid that get content from a custom post type, in my custom skin I set to get the title from the post title, but if I change my wordpress post title to “This is
my text” its replacing with This ismy text in my grid. How can I force the grid to allow html tags inside the title and replace it in my grid? Example:
Title:
This is
my text
Return: This is my text
In my grid the elements is set to: HTML Tag (auto) Source (Post Data) Content (Title)
Hello,
HTML is not allowed in title. You need to add spaces between your tags to prevent spacing issue.
Themeone
In my case I need break the line in specific words from the title, but adding < br > it not works 
now that I saw that envato replaces my < br > tag if I not add the spaces
Hello, why was the support discontinued. I have bought your plugin for several customers. But without support I am forced to look for something else for my customers.
Hello,
Your support period expired on 05/16/2018. And, we have been discontinuing support for over a year now. Thank you for your understanding.
Themeone
