Theme-one

Theme-one supports this item

Supported

This author's response time can be up to 1 business day.

998 comments found.

Hi guys, pre-sale question: does your plugin works with Advanced Custom Fields PRO plugin? thanks. the demo looks great.

Hello,

You can display WordPress Custom Fields thanks to The Grid skin builder. So, it will work with ACF because ACF simply uses WordPress custom field. When using a custom fields in a skin, it will only output strings.

Themeone

is it possible to showing posts using iframe in lightbox if i got “ModuloBox” ?

Hello,

When using an iframe with ModuloBox, it will open the whole website (including header and footer). It will nto just open the blog post.

Could you please open a ticket on the support forum for any issue or question. Thank you.

Themeone

Can i add three buttons on the bottom of the grid items? Like I want a Left Center and Right aligned button on 1 line, and have them all go to different links?

Hello,

Yes, you can add custom buttons thanks to The Grid skin builder. You will be able to place them everywhere you want and to attach custom link to each button. You can also set a custom link from a WordPress Custom Fields value.

Themeone

Can I create something like this with this plugin? I’d like to add a rating factor as well if that was possible.

https://mythemeshop.com/themes/ I would like to create buttons on the grid but also allow a dual view of the grid.

If you take a look at https://mythemeshop.com/themes/ and you’ll see the grid icon filter choice on the upper right area to view in a grid or horizontal grid. That’s what I’m looking to do as well as having a dropdown menu. I’m basically trying to emulate the exact look.

Hello,

Unfortunately, you can’t change the layout of a grid.

Themeone

That’s what I needed to know.

Hello, thank you for the plugin, i need to display the post text into the lightbox, is it possible ? And if it is how ?

Hi, your support show me that there is an error, i don’t know how to send a ticket … theo

Hello,

The lightbox will display the alt text or the title if missing. You can’t display another information in the caption. The lightbox only give information about the image.

Themeone

thank you for the response ;)

Hi, so far I love your plug-in! Is it possible to externally link to the grid with a filter already in place? For example, we are using the grid to display our projects with various filter options such as architecture, engineering, etc. Is it possible to have a link that will send the user to the projects page, but with architecture already selected? Hopefully that makes sense. Thanks!

Hello,

I do not see any purchase of The Grid from your Envato user account. What you are looking for requires customization.

If The Grid was included with your theme, please contact the theme author directly. He will handle support for 3rd party plugins included with the theme.

If you need direct support from us as well as automatic updates in the backend, you can purchase a plugin license from us. With a valid purchase code of our plugin you will be able to have support from us.

Thank you for your understanding.

Themeone

Thanks for your quick response! I’ve contacted our developers to get the purchase key and will be in touch shortly. Thanks again!

Hey Theme One! Is there anyway to add a ‘Best Seller’ sticker to the WooCommerce grid [like the ‘Sale’ sticker] please? Thanks for your help.

Hello,

Woocommerce don’t have any information about best seller stored in a product meta data. So, it requires to add a custom code to show a such informat. The best is to use a plugin for that and use a shortcode.

Could you please open a ticket on the support forum for any issue or question. Thank you.

Themeone

Hi, is this compatible with all themes and is it dependent on Visual Composer? Thanks.

Hello,

The Grid should work with any theme and does not requires Visual Composer in order to use it. THe Grid use native WordPress shortcode to add grids in page/post.

Themeone

Great, thanks.

jimisme

jimisme Purchased

Hi, I was just looking at your demos and I didn’t see on for blog posts. Can you direct me to a demo of your plugin displaying blog posts? Thank You!

Hello,

Near all demos are displaying blog posts like this one for example: https://theme-one.com/the-grid/kampala/.

The Grid works with any kind of (custom) post type. So, you can display inside a grid, you blog posts, portfolio items, Woocommerce products, or any custom post type.

Themeone

jimisme

jimisme Purchased

Awesome! Thanks

Hi, I am trying to submit a support ticket, but it is saying the purchase code is incorrect. Is there someone I can contact for this? (Our developers purchased the plug-in originally) Thanks!

Hello,

I do not see any purchase of The Grid from your user profil on CodeCanyon. To open a ticket you muist use your Envato account from where you have purchase The Grid on CodeCanyon. Otherwise you will not be able to submit a ticket. Thank you for your understanding.

Themeone

MrTicklez

MrTicklez Purchased

Hiya, thanks for making a great plugin. I have purchased it just over six months ago and as such my support has expired, but I am just wanting to know how i can edit the Dacca skin (just to change sizes and colour of text) Cant seem to import an editable version with the 3d effect. I have imported the json file form the original zip but it somehow loses the 3d effect. Can you point me in the direction? thanks

Hello,

Dacca skin is a native skin with a special implementation. it requires additional javascript code in order to add the parallax effect for custom skins. Otherwise, you can customize Dacca native skin with CSS.

To get support for The Grid, you must have a valid support. You can renew your support period directly on CodeCanyon product page. Thank you for your understanding.

Themeone

Hi- Is it possible to put the filters on the side opposed to on top?

Hello,

Unfortunately, this currently not possible to add filter buttons on the sides.

Themeone

jimisme

jimisme Purchased

Quick question. Will importing demo data overwrite anything or otherwise show up anywhere on my site? I’ve had some surprises in the past and thought I’d better ask. Thanks.

Hello,

Importing demo content will not override your existing content (grids or skins). If a grid or a skin have the same name that the content imported it will just import with another name (incremented) to prevent to override or to duplicate your existing content.

So, you will never have any issue when importing demos.

Could you please open a ticket on the support forum for any issue or question. Thank you.

Themeone

Hi,

I tried to connect the grid with facebook – I made a developer account, created an app and entered all credentials (App-ID, App-Secret, Page ID/Page URL) but everytime I try to preview my grid I get:

“Sorry, an error occurs from Facebook API: An access token is required to request this resource”

I haven´t found any help regarding this issue, not even in your documentation.

Anyone got this, too?

Hello,

I do not see any purchase of The Grid from your user account.

If The Grid was included with your theme, please contact the theme author directly. He will handle support for 3rd party plugins included with the theme.

If you need direct support as well as automatic updates in the backend, you can purchase a plugin license. With a valid purchase code of the plugin you will be able to have support.

Thank you for your understanding.

Themeone

asheraw

asheraw Purchased

I am using the Maputo skin for showing of images in a masonry grid gallery format. The zoom in and the like feature is good, but how do I disable the comment feature? Likewise, if I want to disable the like feature, is that also possible?

asheraw

asheraw Purchased

For the support cost… it costs also as much as the plugin itself for 1 question =_=

Hello,

You just need to edit Maputo skin thanks to the skin builder. You will find all skins made with the skin builder in the main downloadable .zip package on CodeCanyon.

To have support, you must renew your support period on the product page. Thank you for your understanding.

Themeone

Just.. a Question before buy.. how many sites I can use it in a single buy?

Hello,

On CodeCanyon market, all products can only be used in one end-product (one website). So, you need one license per website for all plugins sold on CodeCanyon Market.
You can learn more about license terms here.

Themeone

hey guys i have your plugin thanks to themeco’s themes, i was wondering if there will ever be a way to just edit a CURRENT skin so i can make new ones out of the ones that already exist (caracas, dacca, etc), it would be a very, very nice addition to the plugin!

Hello,

For any question or issue, please contact the theme author directly. He will handle support for 3rd party plugins included with the theme.

If you need direct support as well as automatic updates in the backend, you can purchase a plugin license. With a valid purchase code of the plugin you will be able to have support.

Thank you for your understanding.

Themeone

first of all, WOW! that reply was super fast!. second of all, that wasn’t neither an issue nor a request for support. it was only a mere functionality question that sounded more like a request than anything else but it has nothing to do with support :)

Hi, at the bottom of posts, your plugin adds the option to set alternative media content (which depends on post format). My question is how does this relate to or affect post format options provided by WordPress? WP allows me to select post format (Standard, Video, Audio, Quote, Gallery, Link), but I notice I can set that value in the sidebar to something DIFFERENT than what I choose in your grid’s alt media content. They are not “Syncing” so to speak. Does WP ignore the settings I set for the post format and just use the type of post I set in The Grid’s ITEM FORMAT section? Please clarify the relationship between these 2 sections in the post editor.

Hello,

Could you please open a ticket on the support forum for any issue or question. Thank you.

Themeone

by
by
by
by
by
by