Reviews for The Grid - Responsive WordPress Grid Plugin

Reviews for The Grid - Responsive WordPress Grid Plugin

Cart 13,085 sales

382 Reviews

for Design Quality

There are many grid plugins for WordPress but, for the share versatility and customization, this is still my favorite one.

for Other

Way too confusing and there's no theme support make it really tough to get help.

for Customer Support

Every time the support ends, something changes and I can't get the plugin to work. I have to buy another support license for a full year for a single question. This stinks...

for Bugs

the grid is mentioning they are supporting twitter. But as we are trying to solve this since more than month of time. They are not been able to resolve the issue of twitter feeds to disply on my website.

for Code Quality

The API via Envato does NOT work so I can't access any of the tools to customize. I recommend not purchasing,

for Bugs

Not only does this plugin not allow many simple areas to be customised in the app like font sixes for responsive, the features it offer are very badly implemented.

Want to filter your posts using a filter option, sure go for it, but if you only wnat to show 10 on the page (as showing more has serious memory leaks and will break your site loading more than 20).

Then the only filters this plugin will illogically pick up are for posts shown on each page (so if you show ten and have 40 so 4 more pages to see other grid posts, the filter will never show what is from any of teh other 3 pages) crazy!

So no one will see any other category options etc in the filter meaning it is basically useless.

Oh yes and the filter drop down will not work on mobile as it will pick whatever you touch as you start to scroll and then you have to mess about resetting that to get it back.

And the best part is the provider here will never help you and just say this is not a dedicated plugin for that, thanks.

And will not answer any of your other actual issues with basic performance and features of a paid-for plugin.

All in all VERY poor, I am using it as I need a non ajax feature but wish they could be bothered to help people with clear needs and make this a good plugin.

for Other

The plugin has a fake layout in which it is not informed.

When trying to configure, you will not be able to reproduce everything that is demonstrated on the website before making the purchase.

I recommend that you do not buy the support of The Grid and it is done in a generic way through a ticket in which the analyst does not check if the configuration was done correctly or not.

You buy and go practically without assistance.

The search form results are accurate; this means that it does not support the use of "tilde accent". Many Spanish words have accents; that means that if a client wants to find an article/product, if he/she doesn't write the name exactly as it appears in the post title, the article won't appear. It is a very serious error, since, from the mobile phone, customers do not always write with accent.

In conclusion, the plugin is only supported for the English language. It does not support Spanish, French, Portuguese, as well as any other language than English. This problem is serious, as this compatibility problem is not noticed.

I just contracted an extension of the support to solve this compatibility problem, but I have not received any solution to the problem.

I have invested many hours of work in creating custom skins and in implementing my online store, to find that unpleasant problem without a solution. No one will find the products if the search system does not work well!

It is a real shame.


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