KBRmedia

KBRmedia supports this item

Supported

This author's response time can be up to 2 business days.

1297 comments found.

HI KBR, i had sent you s support mail with ftp details and waiting for your reply. Just to remind you: i am not able to import from youtube and youtube API shows client error (4xx). Though other imports are working fine. Request you to kindly help in out ASAP.

Hello

Really sorry, I am currently away until the 13th and don’t have reliable internet connection. Will check out your ticket on Friday.

hi, can u give us another dead line when you gonna do update ?

Hello

I am on vacation until 13th. I will be back and will upload it.

obenyaala

obenyaala Purchased

Hello, i guess upload wouldn’t take +4 days …...

Hello

I am finalizing a couple of stuff then upload it. It should take 1-2 weeks.

Hi, can you add 2 options to new upload? 1: When someone report a video there should be a “message”, not only reason(subject). 2: When someone share link to video on facebook there should be thumbnail from this video not user avatar etc.?

Hi

The token is not for lifetime. As you can see here: https://developers.facebook.com/docs/facebook-login/access-tokens

The maximum it can live is 60 days.

I have it since 1 year ;) so I know what i’m talking about.

Hi

Okay. Then it is just a matter of pinging the request to update via facebook api.

g-sat

g-sat Purchased

just seen im on 1.2 , how do i go about updating to 1.5? as just renewed support?

Hello

Sorry for the delay in answering you all. I just got back home.

You can find instructions in the /Documentation/upgrade.html file.

g-sat

g-sat Purchased

opened a ticket on support as tried and nothing keep getting error

Hello

Answered ticket.

Does this support amazon s3 or a google bucket

Hello

The new update will support S3.

Djayz111

Djayz111 Purchased

Kindly waiting your reply to My Emails.

Hello

Okay.

i kept checking multiple a times day and still no update, i guess is not happening anytime soon maybe is to for me to look somewhere else

Hello

The update is coming within 1-2 weeks.

Upload Limit is >= 2 MB, is there any way to upload limit is greater than 2MB even gave unlimited?

Yes. That will depend on your server. You would need to contact your host.

imaad44

imaad44 Purchased

domain.com/video and domain.com duplicate canonical please

imaad44

imaad44 Purchased

Add multiple categories to a content please.

imaad44

imaad44 Purchased

Post & article sitemap not included

Hello

The homepage and /video is not the same. The homepage has all of the media types like video picture music etc.

You can edit the permalinks. When adding a media you can edit the slug.

The sitemap autoupdate will come in the update.

It shouldn’t convert that. It doesn’t for a lot of people.

Currently, it doesn’t support all characters.

Yes you can. Simply edit the template file located in the theme folder.

This will come in an update.

It is included in the general sitemap.

ysakovs

ysakovs Purchased

When update?

Hello

I am finalizing a couple of stuff then upload it. It should take 1-2 weeks.

ysakovs

ysakovs Purchased

:D one only promises!!

hardpeter

hardpeter Purchased

Thanks for all of your hard work. I see update will be by the end of January. Hope everyone else has seen your multiple answers on when the update is coming. Patience is a virtue. I, too, am looking forward to your update but I am being patient!! Thanks again!!

Hi

I understand and I have always been one of the small group authors who update their items regularly. Most of my items have 4+ iterations of major updates which is quite rare. Other authors sell their new version as a new item but I choose to do it free because for one I want to provide the best customer support and two I want my items to live forever. The main issue that keeps pushing my deadline is time. This is not my full-time job, in fact this is only a hour per day thing for me as I am so busy with other things that time just flies by. Yes I give eveyone deadline but that deadline is according to my capacity of work but something always happens. Anyways, right now for this I have most of features I wanted to add, I just need to add a couple of small and it should be done within 1-2 weeks.

Josh

hardpeter

hardpeter Purchased

Josh, You know I was trying to say that everyone just needs to be patient I hope? I think you have a great product and you do an exceptional job with it. Keep up the good work and I hope that all understand that this isn’t your full-time job. Thanks for your work and I know that when the update comes it will be well worth the wait!!

Pete

Hi Pete

Yes. Sorry about that. I wrote that at 1 am lol But the update is coming soon :D

Djayz111

Djayz111 Purchased

Please attend to me via email

Hi

Please send me an email with your question.

Hey Josh, I’ve purchased this 3 years ago, almost 3 actually. I love it, all of a sudden… It won’t let me upload videos, import urls or even put in the ‘channel name’ into the import feature when selecting user profile. My youtube api is correct as well. Thanks in advance bro. I’ve been a long term customer as well, you might know that we’ve been partners with Chris at HeadTalker. Thanks!

Hello

In that case, please open a ticket and include FTP info and admin info so I can check what is the error.

For sure, Josh. I’ll open it up on GemPixel, want me to include my CodeCanyon username?

Yes, please.

imaad44

imaad44 Purchased

Turkish character support why do not you give?

Hello

I can enable it for you if wish.Just open a ticket.

ysakovs

ysakovs Purchased

Your 1year update is PhpMailer fix? :D :D :D

Hello

Haha. No the latest update is just a quick update to replace PHPmailer as there was a major issue with the official library. Please check the file Documentation/update.html. The official update is coming soon. This was urgent.

This comment is currently being reviewed.

What does this update contain? And how to update ?

Hello

This was an important yet small update because there was an issue with PHPmailer. The details are in the Documentation/update.html file. The official update is really soon.

Ok, thank you so much

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