289 comments found.
Are there preferred themes that this plugin works with? Every theme I’ve tried with this plugin displays a critical error after I activate the plugin.
Hi,
we followed up on the support ticket that you submitted. Please check.
Hello, I bought your widget. I tried many templates from your builder, but colors and styles are not showing correctly in the posts/pages where the shortcode is paste. Can we fix this? thank you
Hi, please check the support ticket and reply there. Thank you
I am using a cloud-based firewall, I will need to add the APIs in the WAF settings. Are the api urls available in the plugin?
Yes, there are certain URLs that you need to white list. Once you purchase the plugin you can submit a ticket at https://support.financialplugins.com and our support will provide the list of URLs to white list.
Thank you for your quick reply. One more question, there are certain tokens I do not see on the list. If I ask to add certain tokens to the list, what will be the expected time frame for them to be added?
Are these tokens available on cryptocompare.com? If not I’m afraid we won’t be able to add them, because the plugin uses cryptocompare.com API to pull the data.
Thanks for making something so neat and simple. Although I am facing an issue when i add a cryptocurrency “Crypton – Utopia” in any price, ticker widget the widget wouldn’t load. asset name in your plugin is “UTOPIA~USD” while asset name on cryptocompare is probably CRP . if that can be fixed .. thanks 
Hi,
thanks for your feedback! Could you please open a new ticket at https://support.financialplugins.com, so that our support team can have a look and fix a potential issue?
Thank you
In table exchanges for cryptocompare api website link is not showing
In table exchanges for cryptocompare api website link is not showing
do you have it also in Arabic?
Static text strings can be translated into any language.
Hi there,how to setup currency default for Calculator type?
Hi,
currently it’s not possible to set the default coin in the calculator widget. In case of any further questions please contact our support at https://support.financialplugins.com
Thank you
My mean is change currency load default from USD to AUD in the calculator widget.
I understand what you are asking, but unfortunately it’s not possible to change the default currency in the calculator widget at the moment.
I can’t register the plugin, because it says it’s registered to another domain. The only domain it was on was deleted. What do I do?
Please try again and contact our support at https://support.financialplugins.com if it the issue persists.
Hi guys. When is the next update coming?
Hi,
it’s not yet planned. What exactly are looking for in a potential update?
Hi there. ICOs would be great to have in this plugin. Plus an ability for users to register their accounts and build portfolios and track selected or preferred cryptocurrencies in their account or a watchlist.
Thanks for your feedback, we will consider your comments.
By the way, we have a separate portfolio tracking plugin, please feel free to check: https://codecanyon.net/item/crypto-portfolio-tracker-wordpress-plugin/23831768
I have a presale question, for example, for Rankings Crypto Widgets demo site. When I click on the BTC, I will be redirected to the following link: https://cryptowidgets.financialplugins.com/crypto/BTC/USD => Can I customize? Example: anysite.com
Yes, you can customize the links in the table widget.
Hi there.
Im having an issue that other altcoins are now showing in real time – and some at all. Only the main coins like BTC, ETh ect.
I have purchesd the pluging. And would love to have Metaher o to be shown. And soon Everdome – but that one is not yet listed on the webpage
Hello. I’m considering buying the plugin, but there are a few questions. 1. On the demo in the rating table is not updated in real time. After buying and configuring it on my site can the data be displayed everywhere real time? 2. Can I set a template for auto-generated pages of koins to generate Title, Description meta tags for better SEO optimization and further promotion of these pages? Is there support for Yoast SEO plugin? 3. Many of the сoins are not on the demo, such as Mines of Dalarnia (DAR), while the sites from which the API they are there. How are new tokens added and how often?
Hi,
1. Unfortunately this widget doesn’t support real-time updates.
2. No
3. Market data is pulled from cryptocompare.com. Correct me if I’m wrong, but it looks like Mines of Dalarnia is not listed there. If it is we can update the list of coins per your request.
Please let me know if you have further questions.
Perfect, we can add it as soon as you purchase the plugin.
Hello,
I am trying to configure the search Widgets builder.
I follow the instructions but only get a 404 error.
what am I doing wrong?
Hi,
please renew your support and submit a new ticket at https://support.financialplugins.com We will check your website and help.
Thank you
Can display bitcoin hashrate chart?
No
hello good day, can you update the license code of the plugin for my site?
Do you have a YouTube video site? Can you elaborate on how to create a page for each coin? I am a beginner. Please set the order and explain in detail.
For example, if I create a page for each of 100 individual coins, do I have to create 100 of them on the builder page and then post them?
Hi,
please check the plugin Help page, it explains how to add Virtual Coin Pages. If you still have questions please contact our support at https://support.financialplugins.com and we will help you.
Thank you
It’s been 5 days since I sent you an email with the same content, but you haven’t responded. It is contradictory to say that you are managing by e-mail without managing it.
Unfortunately we have not received your response. Please note that we don’t provide support by email (as mentioned in all our email notifications), please sign in to our support portal at https://support.financialplugins.com and update the ticket with your answer. We will respond as soon as possible.
I want to change the website where the license is valid. How can I do it?
Hi,
in this case you will need a new license. Please read this FAQ for more info: https://codecanyon.net/item/premium-cryptocurrency-widgets-for-wordpress/20632482/faqs/48791
Hi, there I just purchased this theme with high hopes but I’m having some issues. It seems like the settings in the widget aren’t being displayed on the front end. Background colors and things are changing. Sometimes bigger, different look. Also, is there a way to import coins or to have coins added as they come out?
Hi,
Please contact our support at https://support.financialplugins.com and they will advise.Thank you
Hey!
So I bought you plugin and bought even extra support and I still can’t create ticket, and can’t solve this…
Changing color to “Specific color like #191B31” of “Table – Rankings” (ideally zebra)
I cannot manage to change the WHOLE COLOR of the table to my own color. IDEALLY I would like to use. Table – Ranking – Zebra with my own color background (not white which is always set to default and cannot be changed, or can be changed just to default colors) yet I have a specific color.
If you can help me with this it would be amazing.
Hi,
I have created a ticket #430522 on your behalf. Please respond to the ticket and we will take it from there.
Thank you
