94 comments found.
Hello. For unknown reasons my purchase code does not work anymore. So i have to kindly ask to revoke the licence, so that i can use it further. Thanks a lot indeed.
Hi, Is it possible to set a height limit for the side contents? Also, if the contents lets say a large text surpass the height limit , can I scroll within the side element?
Yes
I would like to create a simple newsletter subscription with email field only with one image… Please tell me how I can do this because I’ve tried many different methods but I cannot…Thank you
Hi, Open a support ticket via the support tab on the item’s page and our support team will be with you shortly.
Hi,
I’m trying this out with elements but before buying a license I’m trying to figure out if its possible to use shortcode and pull the current post ID when the pop-up is coming up on an archive page with the posts listed. I’ve basically turned the ‘read more’ button into a popup.
If I buy a license can you assist with my code which is already written but seems not to work dynamically.
Ryan.
Hi, I am not sure I understand correctly. Can you please give a little more details of what are you trying to accomplish?
Hi, I got this via envato elements and it adds a big box asking me to Activate the plugin. Is there a way to permanently disable this notice?
Hi, I am afraid that elements does not have purchase codes at this point.
Hello OTWthemes Team
I’m a user of your plugin, great job. I discovered and purchased it on envato elements. I have tried using it with Enfold theme but – I think, they are not supported. Has it been possible to correct? If I deactivate the theme the plugin works fine … With the theme active it doesn’t work. Is there any solution?
Thanks for your attention!! 
Hi, I am afraid that support is a feature for codecanyon users only. Our plugin works with any theme that follows the WordPress codex.
Hello, I contacted you with support form, but I didn’t get some answer – I bought the plugin, but it breaks Avada options display, even with any change of settings. So what is to do?
Hi, I see that has answered you 2 days ago asking for an example URL and access to the site. Please reply to the support email and our team will be with you shortly.
Hello I bought the Plugin “Popping Sidebars and Widgets” ... is this Plugin here “Popping Content” the successor?
Hi,. The Popping Content will give you 50+ elements to put in the popups. The Popping Sidebars and Widgets will will give you the ability to put sidebars and any widget you have in your popups.
Both plugins work perfectly together.
Thanks for the fast answer! But it reads on CodeCanyon “This item is no longer available” ... so there will be no Updates. Is that right?
There will be a major update very soon!
This is support like it should be … Thank You!!!
Multiple Language Site
Will this plugin allow me to choose Spanish pages created by WPML to target just these pages for the pop up to show?
Yes, WPML is supported and you can choose to show a popup for certain language only.
There seem to be some issue with the menu of the theme we are using. But the plugin and its overlay are working on mobiles.
Pre buying question: is it possible make the tab not sticky, but fixed with the footer?
I am not sure I understand the question correctly. You can make the Full Bar or the Side Box Sticky or Fixed. See for example SideBox -> Type menu on our demo site: http://otwthemes.com/demos/popping-content/side-box-right-fixed-type/ You also have the option to to position the Side Box in % from top or bottom of the site. See Side Box -> % from Top/Bottom menu: http://otwthemes.com/demos/popping-content/side-box-5-from-bottom/
I wanted to have a solution where I could “attach” the tab to the footer of the site.
So, the tab would “follow” footer socket in the page, when the page scrolls up or down. I don’t what it to “float” over the page.
FYI, I use the Enfold theme.
It can be attached to the top or bottom of the site, not the footer I am afraid.
Hi. I have downloaded this plugin from Envato Elements. I know that this doesn’t include support here. Check Active Periods, it doesn’t work for me on Xampp WP 5.5.1. without plugins.
I am afraid that support is for codecanyon buyers only. I will not be able to tell much on your issue before I see it on your site. You should not have any issues on that configuration.
Hello, you say popups are responsive, but on you demo site, popup are not showing on mobile, not sure if i should buy ..
Hi, popups are responsive. I checked our demo site and it seems to lead correctly. Can you open a support ticket via the support tab at the top of the item’s page so our support team can check it. Please include a link and details on what is not working!
Hello support team, we bought two licenses and today we owned one of the licenses. We get the message that the license has already been heard. Where can we see where the license is being used and how can we release the license again?
Hi, I see you have opened a ticket. Our support team will be with you shortly.
I use the plugin very successfully and I am very happy with it. Now I have to revise the data protection regulation (according to German law). I have to describe whether cookies are set and if so which ones. Is there detailed information for this?
Hi, open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly.
Is it possible set the lightbox’s visibility to a user action that would drop a cookie?
To be more specific, we need a lightbox to alert visitors to the site that our Privacy Policy has been updated. The user can then click a button where they acknowledge that they saw the alert, which would then use a cookie so the lightbox doesn’t appear on future visits to the site.
Is that something this plugin can do?
Check on the close options on our demo site. There is an option “Close for ever” which means the popup opens, once the user closes it it will never show again for this particular user.
Hi, Does This plugin support ajax “on-demand” load content?? So If I put shortcode it only loaded when I click or hover custom button?/
Hi, it will load the content when it loads the page.
The plugin generates a problem with the Avada theme in mobile version. If I disable the plugin, the display problem disappears …
Hi, open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly to help you solve the issue.
Hello I acquired your plugin through my subscription to envato elements. I know that this doesn’t include support here but I thought you might like some feedback.
I have noticed that it slows down my website considerably – I have used a query monitor and your plugin throws up 7 php errors.
After deactivating your plugin the website returns to normal (much faster) I like the plugin but it is unusable as it makes the website so slow. I notice it hasn’t been updated for some time perhaps an update will fix this issue.
Hi, This looks more like a conflict with something else on your installation. But I will not be able to tell more without checking it on your installation.
Is it possible to add a margin or padding on the footer full bar position. We would like it to be a little more the left on mobile.
Hi, You can add padding on the content form the plugin settings. If you need it on the box this could be done by some custom css easily.
