I’m experiencing a new conflict with the Enfold theme (not sure if limited to this theme). When the plugin is enabled, all links in the footer do not work, also cannot input data into contact form in footer. When plugin is disabled, everything works fine.
Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly.
I posted as more of a bug report. I test it on several different sites before posting and the problem was the same on each site. I don’t have a popup live right now, so hopefully it will work the next time I do.
If you see the issue again open a ticket so our support team can check it out for you.
I don’t still have a support plan. Just letting you know about the problem I’m experiencing and that I’ve tested it on several websites just in case others report the same. I always have the latest version of WP, php, plugin, and theme. It’s a great plugin and this is the first time I’ve had an issue. Thank you!
Thank you for the feedback! I will have this reported to our devs team so they can check it out.
If anyone else is using ENFOLD theme and Popping Content, I have found the CSS conflict. Popping Content is a great plugin and this is an easy change to plugin CSS so that it works with Enfold on mobile devices.
I purchased this plugin.
I entered the product code after installation, but it is not activated.
How can I solve this?
Hi, Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly.
When I use plugin over HTTPS I will get Mixed content error. Problem is in otw_shortcode_social_linkedin_share.class.php when you are loading http://platform.linkedin.com/in.js.
Can you fix this issue?
HI, Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly.
I’m looking for a plugin that will trigger a popup message immediately a thread in bbpress has been made….can your plugin achieve this?
Hi, if there is a page URL that is being loaded once a thread is made then yes. If it is an ajax posting and no page reloading I am afraid the plugin is not going to work for you.
Hi. I have downloaded this plugin from envato elements. When i activate it, it requires a lincense code that i cant find. If not, i have to use the lite version (which i could have downloaded for free in wordpress.org, so no need to have subscription to envato elements).
Where can i find this license?
What you have downloaded from elements is the full version of the product. To activate automatic updates and access support you need a license which you can purchase on codecanon if you’d like. If not you still have a fully functional product.
Hi, I just got this plugin. The option click #id or .class is not working.
like I created a button like
<button id=”test”>CLICK HERE</button>
And when loads the page does not work when I click it.
can you help please?
2) Testing now. I see previews code for button. I am using shortcode that load video. WHen I use the mode Onload page…....the video shows up.
But when I use with click button. the video does not show up.
On Click does work with shortcodes?
Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly
Hi, I just want to ask you one question before purchasing. Can I set bbpress reply form up on your plugin? And also it will need to pop up when users press the “reply button”. Can I do this? please let me know. Than you !
Hi, I am afraid you can’t have the reply form in an overlay.
Thank you for your reply!
Is it possible to have random informations ?
I want to use it to show my sponsors, but not ever same sponsor.
If yes, do I have to create sponsors in pages, articles, other ?
I am afraid the plugin does not have this function at this point.
Oh In fact we show everytime the same information ?
The overlay will display whatever you place in it. But you can create as many overlays as you like, place different content in them and make them display in different time periods for instance.
so just a prepurchase question, can i use visual composer shortcodes in popups?
Yes, You can paste any shortcode in the Plain text element.
Is the plugin compatible with Polylang? (i don’t want to use WPML)
Hi, the plugin is compatible with the WordPress Internationalization standards: https://codex.wordpress.org/I18n_for_WordPress_Developers
Polylang should be using that as well.
I downloaded this one from envato elements however when I activate the plugin, I am getting an error “Please include otw components” ... shouldn’t this be included in the plugin files?
Hi, The plugin you download on elements is fully functional, no limitations. I am afraid element users do not include support for the items on elements. I’d love to check this out for you but support is a feature for codecanyon users only.
can this be set up to show to only unregistered viewers? thanks.
Yes, you can set it for unregistered viewers only.
We have recently purchased the plugin, i am having issue to find the product code. Where would i find it
Login codecanyon with the account that made the purchase. Then go to your downloads section and find the purchase code once you click the download button next to the item.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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