axentmedia

axentmedia supports this item

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This author's response time can be up to 1 business day.

Popular questions for this item

There is no feed to show or you are not connected to the world wide web!

This message is usually caused for one of the following reasons:

  1. You have not declared any social network ID in your social_stream() function parameters. Read about Social Stream Options.
  2. API Credentials for Twitter is not correctly set or is not valid. Read this topic for details about Twitter API Credentials configuration.
  3. Google+ API Key is not valid. Read this topic to find that how to set Google+ API Key.
  4. Your server has not access to the internet.

After fixing the problem, try cleaning the cache files in the social-stream/cache/ directory.

The social_stream() function appears as a simple text on the website instead of a Social Stream

If you see the social_stream() function appears in your website as a text instead of a Social Stream, it is caused for one of the following reasons:

  1. PHP language interpreter is not installed on your website’s server.
  2. You have saved your document with an unknown extension for PHP or PHP can not interpret your code.

The Social Stream is working but, some networks do not appear in social stream

  1. Network account is new and there isn’t anything found in its feed or there is no public activity to show on the public feed.
  2. Something is incorrectly cached. Try cleaning the cache from social-stream/cache/ directory.

Facebook feed is not showing

There could be one the following reasons that your Facebook feed may not work:

  1. Make sure that you have set up your Facebook API Credentials correctly. Read this topic for details about Facebook API Credentials configuration.
  2. Your Facebook page ID or Album ID is incorrect. Read this topic on how to find your Facebook IDs.
  3. You are using a Facebook profile ID instead of a page ID. Facebook do not provide feed data for personal profiles.
  4. Your Facebook settings restrict the user that may view your page. You have to remove any age/profanity restrictions from your Facebook page.

Twitter feed is not showing

  1. Make sure that you have set up your Twitter API Credentials correctly. Read this topic for details about Twitter API Credentials configuration.
  2. If your Twitter API credentials is valid, this may be due to the Twitter API limits that is 180 calls per 15 minutes.

Google+ feed is not showing

There could be one the following reasons that your Google+ feed may not work:

  1. Your Google page/profile ID or Username is incorrect. Read this topic on how to find your Google+ IDs.
  2. Your Google settings restrict the user that may view your page. You have to remove any Target Audience restrictions from your Google+ page/profile.
  3. Make sure that you have set up your Google+ API Key and it is valid. Read this topic to find that how to set Google+ API Key.

Instagram feed is not showing

  1. Instagram Username is incorrect.
  2. Make sure that you have set up your API Access Token and it is valid. Read this topic to find that how to set Instagram API Access Token.

How many sites can I use PHP Social Stream on?

You need to purchase one license for each site you want to use PHP Social Stream on.
1 site = 1 license, 2 sites = 2 licenses, 3 sites = 3 licenses and so on.
It doesn’t matter if they are all in use by the same company, on the same server, by the same developer, etc. The license terms are single use – one license per site.

Is there a developer/multi-use license for this product?

Currently, the only option is to purchase an individual Regular License for each site on which PHP Social Stream will be used.
The CodeCanyon standard (Regular/Extended) licenses both are only for individual (single) usage. The only difference is about to charge or not to charge the end customer.
We can not also provide you with a developer/multi-use license directly as we have an exclusivity agreement with CodeCanyon that means, we can only distribute our products through them.
At this time, for every website that you have PHP Social Stream activated on, you need to purchase an individual Regular or Extended License. 1 site = 1 license, 2 sites = 2 licenses, 3 sites = 3 licenses, etc.

For more information please read this article: http://codecanyon.net/licenses/faq

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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