axentmedia

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185 comments found.

Hi,

This comment board is public and you should not write security credentials here. This is the reason I asked you to send us these details via our support form http://axentmedia.com/support/

I ask Envato to remove this comment.

We will also, reply your message on our support desk if you send us your request over there.

Best Regards.

Okay thanks. I have raised my issue through Support link mentioned above , i din get the reply yet still waiting

We replied your ticket.

Hi your contact form is sticking on sending; so it’s not working

I’ve the following issue: I followed your instructions to get the access token from apigee for linkedIn, but Apigeee doesn’t seem to be available anymore. Do you have another easy way to get an access token for my linkedIn app?

Thnx in advance

Hi,

Sorry for our delay.
We created this new tool that helps you to generate a LinkedIn Access Tokens: https://axentmedia.com/linkedin-access-token/

Best Regards.

Hi there, when selecting a social media post, can detailed information appear within the pop-up box such as comments and information? is there a way to do this please?

Thank you, when would you be likely to release an update?

We are already working on a new release adding some new features. We try to send you an update for Instagram and YouTube comments faster during the next week.

Thank you. I look forward to the comments update. If you could find a loop hole regarding search – some kind of way implementing search (not filter) type API calls for Instagram and YouTube then that would be truly awesome and unique!.

Hi Just bought your Plugin “wordpress social board ” https://codecanyon.net/item/wordpress-social-board , Asking for Update because it doesn’t work properly with the latest facebook changes… now you just remeved it from Envato !!!!!!!!!!!!!!!!!!!

Hi,

No, the plugin is soft disabled because of a required change. It will come back alive in the next couple of days.

You can still update the plugin simply from your WordPress admin.

1. To be allowed to receive the product automatic updates in your WordPress dashboard first of all, you need to register the plugin. How to register the plugin: https://axentmedia.com/wordpress-social-board-docs/#licensing

2. After registering the plugin, browse to Plugins > Installed Plugins page in your dashboard and upgrade the plugin.

If you had any problem please, let us know https://axentmedia.com/support/

Best Regards.

facebook is not working… sup with that?

Hi,

Sorry, to hear you are running into this problem.

1. On April 24th, 2018, Facebook made a change to their platform where any developer app which is still in “Development mode” will no longer be able to retrieve public data from their API. As a solution to make this easier and not obligating our users to deal with Facebook App approval process, we have created a new tool helping you to create access tokens using our already approved Facebook App. Simply, browse to this address: https://axentmedia.com/facebook-access-token/ and create a Facebook Page Access Token and replace it with your current Facebook Token within the Social Stream settings.

There could be also other reasons if the above recommendation didn’t work: 2. You are trying to get your Facebook personal timeline feed instead of a Facebook page feed. Read this topic http://axentmedia.com/php-social-stream-docs/#facebook-id for more details.

3. Your Facebook settings restrict the user that may view your page. You have to remove any age/profanity restrictions from your Facebook page.

If you couldn’t fix the problem using the recommendations above please, send us your Facebook ID(s) and API credentials to check on our end. You can also, send us a temporary access to your website and we will fix the problem.

Best Regards.

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