1168 comments found.
Do you have any plans for creating a similar chat function as facebook with all these function in this project? Have still not come across a chat system (which connect to a user db) with desktop notification. Hope you’ll consider a project like that:)
Hello, thank you for contacting.
I’m wasn’t planning to develop a facebook-like chat application. However, I still would like to hear more details about what you’d like to accomplish. What exactly are you looking for and what’s missing in other projects of this kind? Please share your suggestions here or via private message. Thank you.
Kind regards,
mirrormx
hi thanks for your script but I have issue I want to make the chat button appear above the footer not fixed to the page bottom Do you have any idea how we can make it fixed above the footer
Hello, thank you for contacting.
Unfortunately, there’s no easy way to do that. One thing you could do is to hide the widget using CSS, create a custom button of your own and program it so that it hides itself, shows the widget back and calls the phpLiveChat.show(); to slide the widget up. That way you would be able to design any kind of show button for the widget.
Kind regards,
mirrormx
i want to add new operator and the thing i can’t reach the admin panel i created operators at first. Is there any other link for it or i just can’t reach there?
Hello, thank you for contacting.
You use the same login page to login as administrator. If you forgot what your admin login or password was and it wasn’t changed after installation, you’ll be able to find it inside “livechat/php/config/parameters.php” file (look for the ‘superUser’ and ‘superPass’ entries).
Kind regards,
mirrormx
Hello, when trying to configure the database, I keep getting the error:
Attempt to create database and tables failed. Please double check all of the values in the Database settings section. ... Internal error message was: Other error
The database settings are correct. Do you have any idea what “other error” refers to?
Thanks
Hello, thank you for contacting.
Please contact me via private message and I’ll try to help you soon.
Kind regards,
mirrormx
Can I use this for hostgator hosted site?
Hello, thank you for contacting.
As long as your web hosting supports PHP 5+ & MySQL 5+ (with “PDO” and “pdo_mysql” extensions for PHP) you’ll be able to run the application. You can ask you web hosting support if your hosting plan meets those requirements.
Kind regards,
mirrormx
I’ve read in the feature description that PHP Live Support chat would support Desktop Notifications. Those would be great to notify our agents of incoming chat messages because they cannot constantly monitor the browser window for new conversations.
However, I did not find a way to enable the Desktop Notifications and found no reference to that in the documentation either. How can these be enabled?
(We cannot just work with the new message sound and no other notification of new messages)
Thanks for your comment,
Sam
Edit: I see that the browser asks for it now. Didn’t work properly in Chrome but now does. It’s a pitty that notifcations do not work in Chrome based apps such as Rambox though 
Maybe that’s an idea for a next release?
Hello, thank you for contacting.
It’s good to hear you were able to solve the problem. Also, thank you for the idea. I’ll note it down for future consideration.
Kind regards,
mirrormx
Hi there, thanks for great script. Anyway I have the problem related to changing the password by the operators. They cannot change the password, nothing happens. Operator can change their e-mail/name, but cannot change their password which is still the same (as Admin created). Why, and what could be wrong in settings? Admin panel works good…
Hello, thank you for contacting.
Please send me a private message with your installation URL and I’ll try to help you soon. For post-purchase support, however, please use the account that was used to purchase the application (I can’t see the PURCHASED badge next to your profile name).
Kind regards,
mirrormx
Hello,
I want to purchase extended license. Please let me know.
Regards Mayur
Hello, thank you for contacting.
Unfortunately, only regular licenses are currently sold. If you’d like to offer the application to your clients, you’d need to purchase a separate license for each of the clients you offer it to.
If you’re interested in buying many licenses at once, please send me a private message.
Kind regards,
mirrormx
hi can i chat with client on my iphone or any device and can this do random call agent?
Hello, thank you for contacting.
Unfortunately, administration panel doesn’t have support for mobile devices. Only visitor’s widget does. Mobile application for operators is currently under development.
I’m not sure what do you mean by “random call agent”. All operators are notified of new user messages and any operator can talk to the visitor and answer his questions.
Kind regards,
mirrormx
Hi, the chat search the database every 5 seconds to see if there are new conversations?
Hello, thank you for contacting.
That’s correct. The HTTP request also keeps the logged in user alive and checks the status of online guests.
Kind regards,
mirrormx
That means that the chat consumes the resources of the hosting faster than normal. As I do not have a super hosting, to have the chat the web page and the entry of the emails does not work well because while the chat is open the hosting works very slow for lack of recourse.
Do you have any solution to this?
Such mechanism is used to allow for maximum compatibility – thanks to that users with older browsers are able to use the chat and the application’s back-end can be installed on any server without special features or permissions.
Please note that such HTTP requests are made only by chatting users – if a visitor doesn’t log in to the chat, widget doesn’t make any periodic requests to the server.
This version supports cross-domain usage, so you could install the chat on another server and just embed the widget on your main website. That way, the chat wouldn’t affect your main server’s performance at all.
Hi, I have installed it on my web. It went fine until I tested it. After 1 or 2 chat the live chat on customer computer was suddenly offline, even tough the operator still online. Please help.
Hello, just replied to your email.
does it support RTL? how about multi languages ?
Hello, thank you for contacting.
You can easily translate the widget via the administration panel (Settings tab). However, administration panel itself doesn’t have translation support and it would need to be translated by editing HTML files manually.
Unfortunately, this version doesn’t support multi-language use, but the recently released “Pro” version (the $29 one) does support multiple languages in a single installation. Additionally, it has full translation support (for both widget and administration dashboard), so I would recommend the new version instead.
About RTL – there’s no special setting for it, but this could be done by adding a single attribute (dir=”rtl”) to the root HTML tag (you could contact me after purchase for help with this).
Kind regards,
mirrormx
Hi, where I can find the pro version, my website is opencart, could you help for installation ?
Hello, here’s a link to the “Pro” version:
https://codecanyon.net/item/php-live-chat-pro/19932933
Also, here’s a note on how to embed the widget on OpenCart pages:
Installation service isn’t included, however, if you’ll run into any problems during installation, feel free to contact me via private message.
Kind regards,
mirrormx
Does this livechat works with just a simple html website?
Hello, thank you for contacting.
Yes, you can use it on pure HTML website. However, your server still needs to have PHP & MySQL in order to install the backend.
Kind regards,
mirrormx
if i buy this theme, is there any instruction how to connect the livechat to the server… between php and Mysql??
Yes you can find a video tutorial here:
https://www.youtube.com/watch?v=23A_JVwN0IQ
Here’s also documentation to read:
Do you think it would be too hard to adapt this plugin for laravel framework?
Hello, thank you for contacting.
It would definitely require some work. At least the controllers layer would have to be rewritten. Probably also database abstraction class and authentication. Depends on how much integration you need. Unfortunately, if you’d be planning to do so, I wouldn’t be able to assist.
Kind regards,
mirrormx
Hello there,
I would like to buy this script. Is there an option to see a functional demo before I buy? Also, can I use a single installation on multiple websites and offer it to my clients? I am using Snapengage.com and would like to use something of my own. Let me know if this would be a good option.
Hello, thank you for contacting.
Unfortunately, there’s no online demo available.
If you’d like to offer this application to your clients, you should purchase a separate license here for each of your clients.
Installing the application on a single server and embedding the widget on multiple websites is possible. However, for each website, a separate license should be purchased.
Kind regards,
mirrormx
Does it work with WordPress and Betheme?
Hello, you can use it with any website or CMS. Base installation is the same everywhere. After that, you only need to embed the widget on your pages. Here you can find instructions on how to embed the widget on WordPress:
http://livechat.mirrormx.net/docs/php-live-chat/index.html#wp-installation
Kind regards,
mirrormx
hi,
I try to use this model on different server and domain, but it seems not working? I remembered this app can work with different server and domain, any ideas?
Thank you.
Van
Hello, thank you for contacting.
Please private message me a link to your installation and links to the pages where you’re trying to embed the widget. I’ll try to help you soon.
Kind regards,
mirrormx
is that a way to translate it in french
Hello, thank you for contacting.
You can easily translate the widget via the administration panel (Settings tab). However, administration panel itself doesn’t have translation support and it would need to be translated by editing HTML files manually.
Kind regards,
mirrormx
Hello, My boss purchased this product and when I installed it, it looks like when you close the user chat tabs and open them again, the chats are not displayed anymore. Isn’t it supposed to work like the history tab wherein when you click the name of the user, the chat messages are displayed? I need to hear from you how to fix this.
Cheers, Ryan
Hello, thank you for contacting.
I know this might be inconvenient, however, please contact via the account that was used to purchase the item. Then I’ll try to help you.
Kind regards,
mirrormx
Hello I buyed this product but now I have error when I try to Upload avatar picture for operator . Actually system said that Upload is success but , not showing to avatar . And I am looking to upload folder , I cant see avatar picture which is the I uploaded
Hello, just replied to your email.
Kind regards,
mirrormx
