megadrupal

megadrupal supports this item

Supported

377 comments found.

Hi, we have tried to talk to your support team without any result. When I tried to sign up and after we enter all the requested data (with Purchase code) and I click to “create new account”, nothing happened. As the final result, we payed but the module doesn’t work correctly and we not have any support. We are very upset about the purchase of your module, because it doesn’t work at all. I remember you all our problems with your bad module: effects don’t work on the first slide, slides don’t turn in cycle automatically and if there are more than two slides, we can’t display the third or the other ones. For mobile version your module don’t work. You can take a look of our Mega Slider on this URL: http://cmh-academy.com/cmh_academy_7/fr/programmes/programmes . We use Drupal 7.54 version. We are in a hurry and need some explanations as soon as possible. Thank you. Regards

Hi,

We sent you an email, please check. Thank you.

Hi,

Suddenly 500 error appears when click the save button trying to edit/add/duplicate a slider. It was all working fine for more that a year, nothing was changed/updated/upgraded and suddenly this error. Could you offer any explanation please?

Thank you.

Hi, Please submit to our support forum. Our developers would love to assist you there. Thank you.

infoo

infoo Purchased

Thanks for the great plugin. Is there an update for the Drupal 8 version going to be published soon? It would be great to have it https compliant.

Hi, Which version of MegaSlider is in your site? We have 8.x-1.0-beta6 already. You can please send a message to cindy@megadrupal.com with purchase code to get update. About https compliance, we will consider it for newer versions. Thank you.

infoo

infoo Purchased

Hi, we have 8.x-1.0-beta3. We got it sent from the support forum.

It’s https compliance we need now though, as we want to make the site entirely encrypted. It just requires the http:// references to the slider assets to be // instead, so if you get a chance to make that change and upload the latest version to CodeCanyon, that would be great.

Pre-sales Question: Is there a settings where you can assign certain images to show up on certain day weekly?

I’d like to have a video as a background just like the background picture in the slide setting. Without the youtube play bar and no sound. Could you make this feature happen?

Hi, We do not support video background however a customer has solved it by using gif as background. If there is any problem more, please submit to our support forum. Our developers would love to assist you there. Thank you.

First of all, nice work! :-) Is it possible to isolate this module (without Drupal, WordPress, Joomla, etc…)? The objective will be to integrate in my CMS with PHP and MySQL to create slides e show them in frontend. How much this’ll cost and and you got any demo to see? Many thanks in advance

Hi, For now, we do not have isolated module.

This plugin comes packaged with Porto theme. When the slideshow starts, the text flashes in the top left of the slide before disappearing and then appearing properly as set in the timeline. The effects are clunky, and definitely not smooth. How do I fix this?

Hi,
We have checked our module again and see no problem as you reported. Please check with your theme author if they are using our latest version. In this case, we do not provide support for third-party. Please contact your theme author for any support and update

Hello, i want to buy this slider. It work now with Drupal 7 and media 7.x-2.10 ? I see that many people have problems with the latest version of media module.

Hi,
Yes, our module works fine with Drupal 7 and media 7.x-2.10

On the Drupal 8 version how do I disable the loading animation in the middle before the first slide appears? The little blue pattern that shows while it’s loading. Thanks!! (love the module btw)

Hi,
Please submit your question to our support forum We will support you there for more convenience

Add a video i have drupal 8.4. If i want add a youtube video, i got this error: You do not have permission to access this document.

Hi,
Please submit your question to our support forum We will support you there for more convenience

Hi, Which is the latest version for Drupal 8? On update logs appears 8.x-1.0 but I saw on support forum you are speaking about the newest version 8.x-1.1, here: https://megadrupal.com/forum/module-support/mega-slider/3876 Thank you.

Hi,
Our latest version of MD Slider for Drupal8 is 8.x-1.1

Hi, The Porto theme author provide me the “latest” version, but is still 8.x-1.0. They told me that you didn´t update the version. What the author replied: “But we still see version is 8.x 1.0 . Seem mega slider not yet update package or theme still put name version is 8.x- 1.0” .

Thank you.

Hi,
Sorry, we have check again. The version 8.x-1.0 on Codecanyon is the latest already. It is just a mistake when we name the version,

Hi, Could you provide the latest version, 8.x-1.1, to me or to Porto theme author, please? Thank you.

Hi,
Sorry, we have check again. The version 8.x-1.0 on Codecanyon is the latest already. It is just a mistake when we name the version,

Hi, Why is so difficult to obtain the latest version, 8.x-1.1, that now appears also on logs (Oct 20, 2017) and resolves the bugs with background color?! I asked again the porto drupal theme author and they are saying they still see version 8.x-1.0 with last change on 09 October 17. Could you provide me this latest version? or to the author? Again, why is so difficult for customers that have the right to have the latest version to obtain it?! Thank you.

Hi,
We update version 8.x-1.1 on Codecanyon on 20, Oct already. It may take 1-2 days more for Envato verification. Please wait or you can ask your theme author to contact us directly via our contact form to get the newest version as soon as possible. Thank you

Hi, I have drupal 8.4, jquery 3 and mega slider 8.x-1.1. I would like to tell you that I detected another bug with transition effect that didn’t happen in 8.x-1.0 beta versions: in a slide configured with background image (slide with objects or without objects, is indifferent) and with transition effect, for example, top curtain, when the slideshow is played, at the end of the transition (animation), the background image doesn´t remain fix and has a small movement. I cannot post on forum that is why I put a comment here. Thank you.

Hi,
Thank you for your report. We received your email also. Please check your email and send us a video recording this problem because we see no issue. Many thanks!

Tried to create an account in your support forums, nothing happened, no confirmation email received. Sent contact request via your website, and to your info@ mail address. No response. We need support for v8.x-1.1, we have located a bug related to italic font usage.

Hi,
Version 8.x-1.1 is available for download ai Codecanyon already. Please check and send us your license key to cindy@megadrupal.com. We will check your account

No, you misunderstand.

We already have v8.x-1.1 and it has a bug we tried to report using the methods you provide in your documentation. We have not received a response from either method (forums or info@ address)

We will try your cindy@ address.

Thanks. I received your email already

we have up updated a drupal 7 with security patches only and the thumbnails stopped showing (the thumbnail box does appear but with no image … the html after inspection does not contain img tag) ... we have updated md_slider to latest 2.22 (as part of the theme latest update download) but even after clear cache or disabling thumbs and then reenabling them the thumb boxes are empty, the error logs don’t show anything … where could we look an indication ?

NOTE: MD slider was purchased together with a drupal 7 theme but I am not the person who bought the theme but I am the current maintainer of the site.

Hi,
We check our demo again and see no problem as you reported. You can choose thumbnail style in configure, and add thumbnail images in edit slider. However, thumbnail wont show at back end. when you check front end, you will see it

Hi Guys,

Can you update your MegaDrupal site to include the latest version 7.x-2.22. See http://updates.megadrupal.com/release-history/md_slider/7.x

Drupal update is still seeing 7.x-2.19 as the latest version.

Also 7.x-2.22 breaks features. See line 495 in md_slider.module. This is a new line that was introduced.

The default_hook of install is kicking off the hook_install of every module. To reproduce, put the contact module as a feature. Since contact_install() does a row insert, calling the hook_install causes a constraint error when you go to recreate a feature.

Please advise, Thanks

Hi, ver 7.x-2.22 is available on Code canyon already. About the error, we will check and fix asap. Thank you for your report

Thanks for getting back. Please see: https://www.evernote.com/l/AN5gxcXTHsZM8qrVBxUAYDdNo7yUsiCZVzc

The release history notes still indicate v2.19 as the latest so the update page thingks v2.22 is out of date.

Please do not worry about this. This wont affect MD Slider function. This might be because of some minor mistake when we pack the module

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