466 comments found.
Hi! If I am changing typography settings on the admin site, I can not see the changes, on the website. What can be the problem?
If I turn off the template, it works fine. How can I make these two independent?
Hello,
Which template do you mean?
1. Is the plugin integrated, is the menu displayed on the page?
2. Make sure you are making changes to the active preset. The active preset can be found in the WordPress topbar > Groovy menu
3. Disable caching plugin (temporary for testing) and purge cache (CDN, Browser cache too, if you have that)
If the plugin still persists, please create a ticket here https://grooni.ticksy.com
Why is it that I followed all of your instructions on this page… https://grooni.com/docs/groovy-menu/menu-blocks/ but my mega menu block is not showing under the “EDIBLES” link on my page… https://dazedrelated.com/shop/
Hello, please create a ticket here https://grooni.ticksy.com and provide an admin access to your staging site
Nevermind. I got it working by myself. I had a plugin conflict.
Hi guys,
I love your plugin but I have a problem…
I’m building an Ecommerce on Avada and I would like to use you preset burger menu on desktop. The problem is that I cannot integrate the menu on an Avada menu because your solution forces me to replace Avada Header with your menu and I cannot situate your menu where I need to have.
I’ve seen in your documentation that you’re creating a Groovy Element for Avada Fusion Builder and I would like .
Please can you give me any date of that release ?
Thanks in advance.
Best regards,
Dominique
Hello Dominique,
You are right, there is no way to integrate the Grovy menu menu into the Avada menu, only replacing the menu is possible.
I can’t tell you the ETA, but I can say that this is not included in the immediate plans now.
With Avada being the most downloaded theme on the market, it’s a shame…
I agree with you, in justification I can say that none of the menu plugins have such functionality. I created the task in our backlog.
Hello, can your menu auto add new wordpress categories and subcategories ?
Hello, There are no special features for this, if you have such categories automatically in the Nav Menus, then the menu plugin will show them
Presale question:
Will I be able to make a menu like this with this plugin?
https://www.cartier.com/en-us/homeThank you.
A similar menu can be created, not exactly the same, but similar. But this will require customization. You won’t get this menu layout out of the box.
How do I get a menu like your “boxed” example? I imported the preset from the library but I can’t find the option to round the edges and to detach it from the top edge of the screen…
.gm-inner {
margin-top: 15px!important;
}
.gm-inner-bg {
border-radius: 8px 8px 8px 8px!important;
}
Thanks for the reply. It worked but only halfway. The corners on the right are rounded correctly while on the left they are not: https://www.mmgstudio.it/a24/ (only on sticky)
EDIT: solved with this variation:
.gm-inner { margin-top: 15px!important; border-radius: 15px;!important; }
.gm-inner {
margin-top: 15px!important;
}
This part add a pag from the top
Hello, this morning, I got an alert that this plugin threw my client’s site into recovery mode and that there is an error with the plugin. How can I fix this?
This plugin failed to load properly and is paused during recovery mode.
An error of type E_ERROR was caused in line 188 of the file /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/StateStore.php. Error message: Uncaught TypeError: call_user_func(): Argument #1 ($callback) must be a valid callback, class “Puc_v4p11_Plugin\Update” not found in /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/StateStore.php:188 Stack trace: #0 /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/StateStore.php(155): Puc_v4p11_StateStore->load() #1 /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/StateStore.php(71): Puc_v4p11_StateStore->lazyLoad() #2 /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/UpdateChecker.php(308): Puc_v4p11_StateStore->getUpdate() #3 /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/Plugin/UpdateChecker.php(287): Puc_v4p11_UpdateChecker->getUpdate() #4 /home/DATABASE NAME/WEBSITE NAME/wp-content/plugins/groovy-menu/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/UpdateChecker.php(523): Puc_v4p11_Plugin_UpdateChecker->getUpdate() #5 /home/DATABASE NAME/WEBSITE NAME/wp-includes/class-wp-hook.php(312): Puc_v4p11_UpdateChecker->injectUpdate(Object(stdClass)) #6 /home/DATABASE NAME/WEBSITE NAME/wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array) #7 /home/DATABASE NAME/WEBSITE NAME/wp-includes/option.php(2021): apply_filters(‘site_transient_…’, Object(stdClass), ‘update_plugins’) #8 /home/DATABASE NAME/WEBSITE NAME/wp-includes/update.php(903): get_site_transient(‘update_plugins’) #9 /home/DATABASE NAME/WEBSITE NAME/wp-admin/menu.php(33): wp_get_update_data() #10 /home/DATABASE NAME/WEBSITE NAME/wp-admin/admin.php(158): require(’/home/DATABASE NAME/t…’) #11 /home/DATABASE NAME/WEBSITE NAME/wp-admin/index.php(10): require_once(’/home/DATABASE NAME/t…’) #12 {main} thrown
Hello, Can you create a ticket here https://grooni.ticksy.com and provide an admin access to the site
Hello dev,
Has the plugin been tested in the latest versions of wp? Because the plugin has been updated May as last update.
Thanks in advance
Hello, Compatible and works with the latest version of WordPress
Presale question: Hello is it possible to make menu like this: https://ctrlv.cz/tsMK with your plugin?
Hello,
For standard mega menus as part of the Nav Menu that are created, in Appearance > Menu and the ‘Groovy menu item option’ settings, there is no way to create sub-title nesting (Level 3 on your screen).
However, this can be achieved by using a custom block with a custom design and links. This custom block will not be a part of the Nav menu and can be controlled via Appearance > Menu.
I bought a fresh license yesterday and Envato as well as your support site tells me the support has expired:
“Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Are you honestly refusing to further support this plugin?
Hello,
This is a bug, previously there was a check for the relevance of support. But now support and integration services, customization are no longer included in the package. Only as an extra. Tickets about bugs, improvements and figs in the plugin can be added here https://grooni.ticksy.com
That is not true! We can not submit tickets, since the Purchase Code is requested and that is shown as expired. So in essence you don’t give any support at all, you just want to hide that fact from customers. It is a shame that Envato is supporting authors like you.
Let’s figure it out together. At first glance, I don’t see any problems with the support desk. Castiomers add their tickets to the system.
In addition, the Find a bug? link https://grooni.ticsy.com/submit/#100018952works without entering a purchase code at all
Can you follow this link and create your ticket?
Not sure what you’re trying to tell me, but it very clearly says “grooni has decided to no longer offer support for this item.” right here, on the top right. And no, we can´t create tickets and I bet nobody can.
Let’s figure it out together.
Customers have the possibility to add their tickets to the system. I draw this conclusion because I see new tickets in the system.
Screenshot for example https://qdir01.nimbusweb.me/share/9340471/eslxe9hk8n9mhnidipce1.When did you purchase your license?
2. It is possible to add a ticket without entering a purchase code To do this, select in the dropdown Product or Category – ‘Find a bug?’
Have you tried adding a ticket?
1. See my OP 2: No Don’t beat around the bush simply admit, what is written in fat letters here on top:
grooni does not currently provide support for this item.
Let me try to clarify. Information that the plugin is not supported is contained on the main page of the product. If you think that we are hiding this information or want to mislead, then this is not so.
Support is not included. What does it mean? Since January 1, 2022 Grooni not provide a customization, integration, consulation as we did before. Now this is extra.
But this does not mean that we do not accept tickets from customers. If you find a bug or encounter problems, you can write to us and we will review your ticket. We process all tickets.
So, what is your question, you can write it here.
If you are not satisfied and need a refund, please fill out this form https://codecanyon.net/refund_requests/new
I
Hello.
I can’t send message from your contact page -> https://prnt.sc/Lt__Z83O7QlD
Please create a ticket here https://grooni.ticksy.com
Hello, tried to reach you through your support website but it’s not letting me.
We’re building a new website (example.com) and we are using subdomains in order to come up with a result we like. First we used wp.example.com and activated the license there. Customer did not like it so we stopped its development and started using new.example.com.
We tried to activate Groovy Mega Menu there but we were unable. We also tried to change the license location from your website but were unable to do it too.
Can you change the license from wp.example.com to new.example.com so that we can continue using it? We are not changing domain, just subdomain so that we can provide the end result.
Thank you
Hello
Regarding tickets, customer support is here.
Registered site can be changed here, it is important to login using the same account which you registered earlier (Email or CodeCanyon account)
Also, Groovy menu has reserved 3rd level subdomains for which registration is not required. These are the domains staging.yourdomain.com, dev.yourdomain.com, test.yourdomain.com, and localhost
Thank you for the reply. However, we cannot remove the current license which is deactivated and thus cannot enter new subdomain. Am i missing something?
Hello,
I can’t figure out what exactly the problem is. You can activate/deactivate licenses here https://license.grooni.com. If you have any further questions, please create a ticket here https://grooni.ticksy.com and describe the issue with more details
Hi there, Is it possible to set the plugin so the menu bar works exactly as on codecanyon.net 1. Main horizontal menu bar 2. Horizontal sub-menu bar that stay open for the chosen main menu. I need it to show 2 level deep, even though I have 4 level down subcategories
Hello, GroovyMenu isn’t have such menus layout. Examples of menus layouts you can be seen on the demo site
hello i want to know if the menu is compatible with the editor of newspaper theme https://themeforest.net/item/newspaper/5489609 and WPML plugin
Hello,
We don’t have any special integration for the Newspaper theme, but I know that our clients have used this theme along with the Groovy Menu Plugin
Yes the plugin is compatible with WPML
Hi, How can I change the size of icons in mega menu with icons uploaded in Icon Packs? Thank you
Hello,
Please create a ticket here https://grooni.ticksy.com, and it would be even better if you could attach some screenshots.”
This is not an issue specific to a website but a question related to features of the plugin which may interest every user, there’s no need to create a ticket. Please take a look to doc page -> Icons Pack. How to change the size of icons when inserted in a mega menu?
I contacted support and received no response. When it comes to defects, breakage, and button operations, the only thing you can do is look at the documentation and do something about it yourself.
Hello, please specify ticket number
ticket number: 3438334,3437512
Can I use 2 Groovy menu in one site? ex: in post archive page use menu1, and procudt archive page use menu2?
Hello,
No, two integrations will not work correctly. You will be able to integrate, but the same Nav menu will be displayed in both places.
The only way to display different navigation menus right now is through 1. Assign a Nav menu to the topbar 2. Assign Nav menu to Second sidebar menu
Since we updated our email address at Themeforest we can no longer access them Groovy license system and the contact form on your website contact in no longer functional (Say please try later) How do we contact you to regain access to our 10+ licenses?
Hello, Please create a ticket here https://grooni.ticksy.com
Mobile – Logo disapper after opening Drawer
Hi Guys,
i love your Plugin, works very well.
One Question, how do i prevent the logo from disappearing if i open the mobile drawer?
thx, best stefan
Hello,
Is possible only if you disabled the toggle beside |Animated Hamburger icon, with “X” close icon”
Thanks you for kind words!
How can I not use this plugin in staging/dev environment? We devs always make changes in staging environment and not make live changes in live production site.
Please refer to ticket #3449959 in your groovy portal.
Thank you
