FooEvents

FooEvents supports this item

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849 comments found.

Pre-sale question about the multi-day extension (since there is no demo…): Is the extension functionality is only to have event that occurs in sequential days (Monday-Tuesday-Wendnesday) or it can be in multi-unsequential days (Monday, Wendnesday)?

To clarify my need: I need to sell one ticket to set of 2 events in 2 different dates and hours (for example: event 1 – 3/12/17 6pm. event 2 – 18/12/17 10am)

Hi,

You can create an admin demo here and try out the multi day functionality: http://admin-demo.fooevents.com/wp-signup.php

You essentially set the start date and number of days the event spans over. You do not set specific dates for each day.

Pre-sale question. Is it possible to test a demo with The FooEvents Custom Attendee Fields plugin and also the different Check-ins Apps? We have tried some other plugins and they lack features in theses two areas.

Hi,

You can create an admin demo and test them out here: http://admin-demo.fooevents.com/wp-signup.php
miketica

miketica Purchased

Resend ticket sends 100-150 emails. Please help.

BNLPros

BNLPros Purchased

How does one make the tickets available on the my-account page?

It is annoying to have to resend tickets, and there doesn’t appear to be a way for users to get a copy to print otherwise. If I get the PDF plugin can they get it in their downloads?

Thanks!

BNLPros

BNLPros Purchased

HELP!!! BOUGHT PDFs. TICKETS STILL NOT DOWNLOADABLE! :-(

Your post states that” This is not possible with the HTML tickets, however when using our PDF Tickets Extension, the tickets are made available as downloadable PDFs in the ‘My Account’ section.”

I purchased and installed the PDF Plugin and I can down download them as an admin, but it doesn’t email the PDF, or make them available to the customer for download from the ‘My Account’ section as stated. I start selling tomorrow HELP!!!

BNLPros

BNLPros Purchased

Got it worked out…

No problem, glad you came right :-)

hi 1. do you support rtl? 2.are you planing to add seating options?

Hi,

1. Unfortunately, we do not support RTL content at this time. 2. We are indeed, however it will still be a while before it is available.

Hi, When paying for a ticket I get a message saying Internal Server Error. When removing the plugin the issue is fixed and processes. I have installed the latest version and still doesnt work. What is the fix for this?

Hi,

Please contact our support team and they will help investigate: https://www.fooevents.com/submit-ticket/

P.S Before you do so it looks like your support has expired so you will need to purchase extended support.

markmiltn

markmiltn Purchased

I dont understand why I should pay for you to fix your own software fault. We have been using the software for the last year on an event and now doesn’t work. We have had a number of issue with tickets not sending automatically and having to be manual sent. If your not willing to fix the payment fault your software is causing we will have no option but to change to a other provider that we know works and supports there own software without having to pay for someone else issue

Hi,

We are happy to assist and fix any faults with our software. It’s possible the issue is a bug in our software however we have not had any other feedback with such an error and I suspect the issue is likely specific to your installation. Most often errors such as these are caused by server configs or conflicting third party plugins. To provide one-on-one support for these types of issues you would need an active support license.

That said if you feel the issue is definitely a bug in our plugin and not specific to your hosting or site we will gladly assist. Please do the following: - We will need to see the actual PHP error produced. To see this, you will need to turn errors on by enabling debug in the WordPress config file. keep in mind any errors on the site would display to the public so it is best to do so on a staging environment. - Once you are able to see the errors, please take a screenshot and send it to us along with an explanation of the actions taken to receive the error.

All the best.

Can FooEvents integrate with Infusionsoft?

Hi, thanks for a great plugin. Can you please describe in details how does express check-in and barcode scanner works together in the simplest way possible. Need to make a decision do I need that or not. How fast is it for administrator to use that.

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