This author's response time can be up to 1 business day.
I have created more than one Elementor gallery templates in saved Templates. I am calling those templates in Element Pack Advanced tabs widget. First Tab loads the gallery but all other tabs are not loading gallery and when tab is clicked the active tab remains empty.
Please help. Site link : https://wordpresskils.website/charischa/portfolio-item/rendering/
Thanks for your comment. I think your gallery not rendering after keep hidden. That’s an elementor gallery issue. You can try our advanced image gallery widget.
Hi i have used advanced image gallery as well. The issue is Justified gallery image doesn’t work in Tab. That’s strange. Grid works fine. Masonry and Justified cause issue and looks broken.
Thanks for your feedback, We will check this issue I hope it will solve soon.
Hi i am following up with my issue. Elementor’s justified gallery template doesn’t load in Advanced Tabs widget by element pack. I really need to fix this issue or else i lost my client.
I want to explain this issue.
I have created 5 Elementor templates in ‘Saved Templates’ option.The templates contains elementor gallery and i am using justfied gallery option. I have created a page and used Advanced Tabs widget by element pack. In each tab we have option to select Elementor Template .. I am calling these Gallery Templates but justified gallery doesn’t load. If i change gallery option to ‘Grid’ the template loads fine. The issue is with Advanced Tab widget. Please provide solution ..
Just noted your issue, i hope it will fix in next update. please wait for next update.
Hey when i can get the next update ? Any idea. Its really urgent. Can you please push this request to high level priority request. Everything is delayed due to this issue.
We just released our latest update today, next update can take 10 days to release because the whole team went for EID-UL-AZHA holiday. I am sorry for the delay but we will fix this issue as soon as possible after the EID holiday.
This Update doesn’t cover the requested feature right ?
Eid will end on Monday. Do you think this issue will be fixed by the end of Thursday next week ?
Hello guys. Eid festival is ended. Can you please let me know how we can show elementor templates with Justified gallery inside Advanced Tabs. You said next update will fix this issue.
Hello guys, Can we fix this issue. I want to show elementor template with justified gallery inside Advanced tabs. Please let me know. You said this feature request will be added after EID-UL-ADHA and now Eid is past.
Hello its been 15 days i have been waiting for the answer. Can you please help me with that. I can’t believe that customer support is extremely poor. I have been waiting for the answer.
Can you tell me if the icon nav widget can be visible to only specific user roles ? If not can you please include that feature in a future update.
We are working for it, hopefully you will get it in next update
That is great news !
Hi , did you update icon nav with user roles ? I cannot see latest changlog here.
Please enable this option from element pack settings: http://prntscr.com/txw6c8 so you can control all widget’s visibility control
I updated to the latest update but I can’t find “image-accordion” widget in Element Pack Settings? https://elementpack.pro/demo/element/image-accordion/
Please go to element pack settings and enabled it.
Fixed. I reinstalled plugins and it’s working. Great plugin!!
Thanks for let me know it
I wonder about your countdown timer. It looks great but seems to be made to be used quite big. What if you just want to have it like regular text, with time and text after eachother (and not on top of eachother), like a line like this: “Opens in: 2 days, 4 hours, 16 mins, 48 sec”. Can you make it like this, on just one line? If not, maybe you could take that as a feature request?
Just noted, hopefully add this feature in next update
How can we override one of your widgets? Is there a system like the one wordpress has? With a copy-paste way your widget on our theme? We have searched your documentation but did not find something relevant. Thanks in advance.
Sorry we don’t have any hook or filter for override right now but we have a plan near future
I’m sorry to say your support is crap. I have put in 3 emails in 3 weeks about getting my Element Pack – Addon to be activated on my new site. It won’t let me deactivate on my old site that I had removed it a year ago. paying for this to be fixed is completely not acceptable. Not happy at all with this.
Thanks for your feedback, I am sorry to hear about it. Can you tell me how you contact us? If you send any ticket so please tell me your ticket number so I can check what happened there?
Anyway, we check our support twice a day and check email one time every day so I think there is no way missed anything if you contact properly.
Hey BDThemes, I have bought Life Time License on your Website and I have send a support request and I don´t get an answer. This not the first time, where I don´t get help. Whats wrong with you?
Hello, Thanks for your message. I am sorry to hear about it Can you tell me which method you use to contact us? If you send us a support ticket so can you share your ticket track ID so I can check what happens there?
i like the device slider but when i add youtube video it shows for a second the title of the video share buttons etc (element pack is bundled with my theme phlox)
Make sure you are using the latest version of the element pack (right now 5.3.0) so I think that problem will not happen there.
Please can you tell me how to disable template library for element pack ? I dont need them loading on my site !
Sorry, this option not available right now. but we will add this in next update.
Hi, I am using your plugin and I was wondering where I can translate the word “all” in your post gallery filter? Do I really have to use loco translate just for one word? Kind regards, Sue
Hi, You need to translate the language file. if you don’t know how to translate the the language file so please read this blog post: https://elementpack.pro/translate-wordpress-plugins/
I want to show elementor template with justified gallery inside Advanced tabs. Please let me know. You said this feature request will be added after EID-UL-ADHA and now Eid is past.
Hi, Sorry for the late reply. Just start work for that issue. there some complexity hopefully we overcome it very soon.
Hey thanks for replay. Please let me know How soon ?
I have a client who is losing patience and i am afraid that i will lost the client and project as well. Please get this issue resolved i request you please get it done ASAP. This is a big problem for me.
Waiting for the update please get it fixed.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17
Price is in US dollars. Price displayed excludes sales tax.
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work