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Discussion on Element Pack - Addon for Elementor Page Builder WordPress Plugin

bdthemes

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651 comments found.

Hi there,

I have created more than one Elementor gallery templates in saved Templates. I am calling those templates in Element Pack Advanced tabs widget. First Tab loads the gallery but all other tabs are not loading gallery and when tab is clicked the active tab remains empty.

Please help. Site link : https://wordpresskils.website/charischa/portfolio-item/rendering/

Hello guys. Eid festival is ended. Can you please let me know how we can show elementor templates with Justified gallery inside Advanced Tabs. You said next update will fix this issue.

Hello guys, Can we fix this issue. I want to show elementor template with justified gallery inside Advanced tabs. Please let me know. You said this feature request will be added after EID-UL-ADHA and now Eid is past.

Hello its been 15 days i have been waiting for the answer. Can you please help me with that. I can’t believe that customer support is extremely poor. I have been waiting for the answer.

Hi, Can you tell me if the icon nav widget can be visible to only specific user roles ? If not can you please include that feature in a future update. Thanks

That is great news !

Hi , did you update icon nav with user roles ? I cannot see latest changlog here.

Please enable this option from element pack settings: http://prntscr.com/txw6c8 so you can control all widget’s visibility control :)

I updated to the latest update but I can’t find “image-accordion” widget in Element Pack Settings? https://elementpack.pro/demo/element/image-accordion/

Fixed. I reinstalled plugins and it’s working. Great plugin!!

Thanks for let me know it :)

np

ecee

ecee Purchased

Hi!

I wonder about your countdown timer. It looks great but seems to be made to be used quite big. What if you just want to have it like regular text, with time and text after eachother (and not on top of eachother), like a line like this: “Opens in: 2 days, 4 hours, 16 mins, 48 sec”. Can you make it like this, on just one line? If not, maybe you could take that as a feature request?

Thanks!

Just noted, hopefully add this feature in next update :)

ecee

ecee Purchased

Great, thanks!

How can we override one of your widgets? Is there a system like the one wordpress has? With a copy-paste way your widget on our theme? We have searched your documentation but did not find something relevant. Thanks in advance.

Sorry we don’t have any hook or filter for override right now but we have a plan near future :)

I’m sorry to say your support is crap. I have put in 3 emails in 3 weeks about getting my Element Pack – Addon to be activated on my new site. It won’t let me deactivate on my old site that I had removed it a year ago. paying for this to be fixed is completely not acceptable. Not happy at all with this.

Thanks for your feedback, I am sorry to hear about it. Can you tell me how you contact us? If you send any ticket so please tell me your ticket number so I can check what happened there?

Anyway, we check our support twice a day and check email one time every day so I think there is no way missed anything if you contact properly.

hollyk

hollyk Purchased

Hey BDThemes, I have bought Life Time License on your Website and I have send a support request and I don´t get an answer. This not the first time, where I don´t get help. Whats wrong with you?

Hello, Thanks for your message. I am sorry to hear about it :( Can you tell me which method you use to contact us? If you send us a support ticket so can you share your ticket track ID so I can check what happens there?

i like the device slider but when i add youtube video it shows for a second the title of the video share buttons etc (element pack is bundled with my theme phlox)

Make sure you are using the latest version of the element pack (right now 5.3.0) so I think that problem will not happen there.

Hi, Please can you tell me how to disable template library for element pack ? I dont need them loading on my site ! Thanks

Sorry, this option not available right now. but we will add this in next update.

sorriso14

sorriso14 Purchased

Hi, I am using your plugin and I was wondering where I can translate the word “all” in your post gallery filter? Do I really have to use loco translate just for one word? :) Kind regards, Sue

Hi, You need to translate the language file. if you don’t know how to translate the the language file so please read this blog post: https://elementpack.pro/translate-wordpress-plugins/

Hello its been 15 days i have been waiting for the answer. Can you please help me with that. I can’t believe that customer support is extremely poor. I have been waiting for the answer.

I want to show elementor template with justified gallery inside Advanced tabs. Please let me know. You said this feature request will be added after EID-UL-ADHA and now Eid is past.

Hi, Sorry for the late reply. Just start work for that issue. there some complexity hopefully we overcome it very soon.

Hey thanks for replay. Please let me know How soon ? I have a client who is losing patience and i am afraid that i will lost the client and project as well. Please get this issue resolved i request you please get it done ASAP. This is a big problem for me.

Waiting for the update please get it fixed.

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