990 comments found.
Would you please add/create a “Back to Top” button/widget?
The best case example of why someone would pay for this vs create with css and html or js is that it will be a combo and easy to customize….
Examples :
https://i.ytimg.com/vi/dvtDGyftss0/maxresdefault.jpg
https://www.youtube.com/watch?app=desktop&v=dvtDGyftss0
https://codewithfaraz.com/img/scroll-to-top%20button%20with%20progress%20indicator%20using%20html,%20css,%20and%20javascript.jpg
https://www.codewithfaraz.com/content/132/scroll-to-top-button-with-progress-indicator-using-html-css-and-javascript
Hi WEBkits,
Thanks for your great observation and feedback.
We have noted your requirements, and I have already forwarded your request to our core developer team, if possible we will add the features in the future on our addon. Just share your idea here: https://feedback.elementpack.pro/b/3v2gg80n/feature-requests/idea/new
also, we have a widget scroll button on our plugin, you can check it out here: https://www.elementpack.pro/demo/element/scroll-button/
Have a great time!
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
How long would it take before maybe this is added & released?
It’s basically a small widget that every website needs! Just a few lines of code in: CSS / HTML & JS will make this happen. the code is readily available.
A “Back to Top” button with “Scroll insicator”.
Hello BDThemes,
I had just sent you a message few minutes ago. I am having challenges using the Rooten Theme: each time I activate it, it corrupts the database with this error:
Fatal error: Declaration of rooten_dom_element::before($data) must be compatible with DOMElement::before(...$nodes): void in C:\...\www\...\wp-content\themes\rooten\admin\dom-helper.php on line 282
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress
Please, how do I get this issue resolved, because when I use any other theme from WordPress, no issues at all.
I await your response urgently.
Thanks
Hello Kelenwa,
Thank you for your message and we are really sorry to hear about it.
We got your support ticket on our system. You will get a reply from our core developer team as soon as possible.
Thanks again for creating with Rooten Theme.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
I encountered this error while editing the header of my site!
E_ERROR /public_html/wp-content/plugins/bdthemes-element-pack/modules/wc-mini-cart/wc-templates/cart/mini-cart.php
Cannot redeclare ElementPack\Modules\WcMiniCart\WcTemplates\Cart\element_pack_render_mini_cart_item() (previously declared in /public_html/wp-content/plugins/bdthemes-element-pack/modules/wc-mini-cart/wc-templates/cart/mini-cart.php:8)
Hello masodmasod,
Thank you for the message, But sorry for the late reply.
Please make sure you are using the latest version of Element Pack.
Also, deactivate the Mini Cart widget from the Element Pack pro dashboard, that will help you to solve the problem.
Actually, there is another Mini Cart in your themes, so they are in conflict with each other.
You have to choose one of them on the time. You are not able to use both mini carts at the same time.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Is there an artificial intelligence feature or demo?
Hello michaelteye,
Thank you for asking and for your great observation.
Actually, we are working with the AI features. But Elementor already builds on the features in the latest version. If you update the Elementor version 3.13.1. You will get the artificial intelligence feature. That’s why we’ve temporarily paused the AI features work right now.
Also, we are planning how perfectly and advanced and better work with the features and then implement the features on our addon.
Thanks for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hello,
All my carousel and custom slider widgets are not working. Nothing is displayed in the container, just blank.
What to do here?
Hello Mr_Vercetti ,
Thank you for asking and we are really sorry to hear about it.
We have checked them on our local and online servers for the Container Displaying issues. The carousel and Custom Carousel widgets are working properly on our side.
Please make sure you are using the latest version of the Element Pack Pro. Also, if possible please create a test page with the container and insert those widgets on your page and send us a support ticket with the page URL here:
support@bdthemes.com
Actually, we haven’t been able to give you a proper solution without investigating your site. Also, I have already forwarded your request to our core developer team, They are always ready to support you. I hope they will investigate your issue and then solve it.
Thanks for understanding.
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
I think I’ve found the root of the problem. Elementor’s flexbox container. It seems your widget works OK on sites that isn’t using the flexbox. Flexbox is a release candidate and will most-likely be implemented in coming Elementor updates. You may want to prepare for this.
Hello Mr_Vercetti,
Thanks for your great observation and comment.
We have checked them on our system for the Container Displaying issues. The carousel and Custom Carousel widgets are working properly on our side. You can see the screenshot: https://prnt.sc/hKVPMdri8v8I
Also, due to setting the widget size (Grow), the widgets might be displayed blank. You can see the screenshot: https://prnt.sc/ncJsUUyQbI-y
in this case, you can set a width for the column. I hope this will solve your issue.
Also, if possible please create a test page with the container and insert those widgets on your page and send us a support ticket with the page URL here: support@bdthemes.com
our core developer team will investigate your issue and then solve it.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hi BdTHemes
Team
Please check 404 error not found
form-checkbox-indeterminate.svg
form-checkbox.svg
form-radio.svg
form-datalist.svg
form-select.svg
list-bullet.svg
divider-icon.svg
plugins/bdthemes-element-pack/assets/css
bdt-uikit.css
bdt-uikit.rtl.css
background-image:url("../../images/backgrounds/***.svg")
correctbackground-image:url("../../assets/images/backgrounds/***.svg")
Regards
Ervan Erfian
Hi, ervanerfian,
Thanks for your great observation and feedback.
We are really sorry for that, we got the issue and solved it already.
You will get the solution in the next update, please wait for the next update.
Thank you for creating with Element Pack.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hello guys, why are you always late updating this plugin on codecanyon? Is it possible to have it at the same time you publish it on your website? This would be nice! 
Hello ernexto,
Thanks for your great observation and comment.
We are really sorry for that, due to manual updates and multi-platform, it has been delayed. Normally, you will get the UPDATE notification on the WordPress Plugin dashboard. You can update the plugin from there. Also, you can download the updated version of our plugin from our Account Management System. It would be better for you also.
Here is the account link: https://account.bdthemes.com
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Where do I put my purchase code in there?
Hello!?
Hello ernexto,
We are really sorry for the late reply.
Just You have to activate the license on your website first, then you will be able to see the license key and all information in our account management system.
Also, you can find the license key on your Envato account from the download tabs.
Thanks for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
just updated to the latest version 6.15.2 and it broke my elementor template built with acf. I need to rollback to the 6.15.1 version. Where is that version? I have also opened a support ticket. I have the lifetime license. Thanks
Hello Johnr007,
Thank you for asking and we are really sorry to hear about it.
Normally, it has not possible to break ACF with the latest version 6.15.2. Also, We got your ticket, and our core developer is working on it. They will investigate the issue and solve it as soon as possible.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
You are doing great updates.
Nice
Changing my 1 star to 5 star 
Hello mhim,
Thanks for your great observation and comment.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Please update the plugin here to the latest version (6.15.1). You guys always leave it outdated here at ThemeForest. Thanks
Hello diegofvg,
Thanks for your great observation and comment.
We are really sorry for the late upload.
We have just uploaded the latest version (6.15.1). You will get the latest version at codecanyon right now.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Dear sir / Elementpack Support,
I found this thread on wordpress.org. https://wordpress.org/support/topic/element-pack-changes-all-elements-box-sizing-to-border-box/#post-16618252
May i ask when this fix will be implemented in the plugin?
Thank you for your time and support.
Hello BackuPs,
Thank you for asking and for your great observation.
We have already implemented and solution for the topic. And also already has been published on the Element Pack Lite version. And we will release the solution on the pro version of Element Pack as soon as possible.
Again, Thanks for sharing a great idea and creating with the Element Pack.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
I just got a email that there is a update but if i download that build i get 6.15.1 in which this issue is not fixed and still has the *, *::before, *::after {box-sizing:border-box;} globally set.
Am i missing something or am i getting the wrong build in the download?
Please kindly advice.
thank you for your time and support.
Hello! My custom slider is blank, nothing shows no matter what I input. Is this a known bug? I have disabled all plugins etc., but still blank.
Hello Mr_Vercetti,
Thank you for asking and we are really sorry to hear about that.
We have checked on our system, and The Custom Carousel widget properly working on our side after selecting custom content as a template. Please make sure the latest version of the element pack plugin is. Also, you can follow the video tutorial. I hope this video will help you properly: https://youtu.be/RV0AHN6O0Fo
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Before proceeding with the purchase of the “Developer Package”, we need clarification on a few points as we plan to use it on one of our themes. Specifically, we would like to know how the theme users will activate the plugin once the plugin is purchased. Is there an alternative process where the plugin will activate automatically, or will users need to activate it manually?
Thanks
Hello pixelacehq,
Thank you for asking and for your great observation.
Actually, You have to activate the license key manually and one by one. But we are planning plugin will activate automatically. We will add the feature to our addon in the future.
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
I need to purchase elementor pro subscription separately right? to use this addons pack in a full width?
Hello Milton0406,
Thank you for asking and for your great observation.
Actually, The Element Pack Plugin is created based on Elementor Page Builder, that’s why no need for the Elementor Pro version to use Element Pack. Elementor free version is enough for the Element Pack. But if you would like to get extra features for your websites, you can purchase the Elementor Pro version.
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
How do we add a “Load More” button to the post grid?
Hello Mr_Vercetti,
Thanks for your great observation and comment.
We have noted your requirements, and I have already forwarded your request to our core developer team, and we will add the features in the future on our Post Grid widget.
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
It’s absurd how many times the plugin license stops working and all the content on the site disappears. Happen all week. Unbearable.
Sorry, Element Pack is not activated! Thank you for purchase Element Pack. Please activate your license to get feature updates, premium support. Don’t have Element Pack license? Purchase and download your license copy from here.
Hello Msbojr,
Thank you for asking and we are sorry about this kind of issue.
We have checked on our system, and your license key properly activating and working on our side. Just you have to update it to the latest version here:
1. https://prnt.sc/nL_XcWhZOuLm
2. https://prnt.sc/uCxGxNoO_ISn
Normally, every client can activate their license key for one domain easily. But why you can’t activate the license key on your website? actually what’s happening there? If possible please open a support ticket with describe your issue here: https://bdthemes.com/support/
Our Support team is always ready to support you. I hope they will investigate your issue and then solve it immediately.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Any chance for implement WP Job Manager support in the near future?
Thanks in advance for your info
Hello Createque,
Thank you for asking and great observation and feedback.
Can you share some general information about the use cases of this plugin?
Like- what the key functions are, and how you can use the plugin to your advantage. Actually, It offers a range of features and functions to help manage job listings, job applications, resumes, and more key features of WP Job Manager include.
So, then we will note your requirements, then if possible we will add the features in the future on our addon.
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hi, as I know Element Pack doesn`t support WP JOB MANAGER yet in terms of styling job listings, job applications, resumes etc.
Am I wrong?
Hello Createque,
Thank you for your feedback.
You are absolutely right! we have noted your requirements, if possible we will add the features in the future on our addon.
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hi, I am here trying to change few things on my customers website. They have a pro version of your as well as elementor plugin and they are using “Carousel for posts” in vertical design. Now they wanted me to change the Meta (category) displaying above Title. Is this possible?
Hi Name,
Thank you for asking and great observation.
Sorry, we don’t have the option right now. But we have noted your requirements, and I have already forwarded your request to our core developer team, if possible we will add the features in the future on our addon.
Again thank you for creating with Element Pack.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
I would like to ask why the woocommerce shortcode stopped working in the latest version. After disabling your shortcode plugin with basic elementor it works.
Hello @creativeopole,
Thank you for asking and we are really sorry to hear about it.
Actually, we have tested with woocommerce shortcode and our shortcode, then properly working on our side.
You can see this screenshot: check out screenshot
Also, if possible, please create a test page on your website with a shortcode, and send us a support ticket here. Our core developer team is always ready to support you: support@bdthemes.com
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
It would be really nice if the visibility control works also for sections, and not only for elements. Is it possible to expand it like that?
Hello @sergiolucianojr,
Thank you for asking and for your great observation and comment.
Actually, you missed one thing-
In fact, the “Visibility Controls.” widget is an extended/extension widget on our add-ons. So, you can enjoy a much more refined experience with the new feature. Also, you can manage or hide and open any (section or widget) using by this features.
Get a quick solution:
1. Video Instruction: Video Tutorial
2. Demo Link: Visibility Controls
3. Documentation Link: Documentation
Thanks for understanding.
Best Regards,
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
