1022 comments found.
Does it have the function of creating filter tables and search magnifying glass?
Hello elduquecarlos ,
Thanks for your great observation and comment.
We have a widget for an image magnifying glass, you can check it out here:
https://www.elementpack.pro/demo/element/image-magnifier/
And, we have the table widget in our package, just check it out here: https://www.elementpack.pro/demo/element/table/
Also, if you have any examples of those widgets you can share your ideas here: https://feedback.bdthemes.com/b/6vr2250l/feature-requests/idea/new
Thanks for understanding.
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Are the functionalities of your plugin the same whether you use Elementor free or pro?
Hello elduquecarlos,
Thanks for your great observation and comment.
Actually, Elementor is a page builder, and Element Pack Pro is created based on Elementor. if you would like to use the Element Pack, you need to Elemetor Free version. But no need for the Elementor Pro, just the Elementor Free version is enough.
Thanks for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hello, good day, do you have some additional functionalities for WooCommerce?
Hello elduquecarlos,
Thanks for your great observation and comment.
Yes, we have some WooCommerce widgets, you can check it out from here:
https://www.elementpack.pro/elements-demo/
You will get some additional functionalities for WooCommerce.
Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Do the addons work perfectly with just Elementor Free or do we need the Pro version?
Hi, It will work with Free as well as Pro version too. But not mandatory the Pro version of elementor.
Ok, thank you!
Welcome
Hi, the mega menu function doesn’t work when Polylang plugin is active. Is there a way to fix this?
Hello invisib,
We are really sorry for the late reply.
Thanks for your great observation and comment.
Actually, we have checked the matter on our local host, Properly working on our side. So why don’t working on your side, we need to investigate it on your website.
So, please contact us here at an emergency with your website temporary access: support@bdthemes.com
Best Regards,
Tauhid
Software Engineer at BdThemes.
Hi, the ajax search drop bar customizations don’t do any effect.. Also I can’t translate the heading and etc of ajax drop bar even tho I cahnge the strings using Logo Translate
Hi, Issue solved, please wait for next update. Thanks
Hi, the strings still cannot be translated
Hello invisib,
We are really sorry for the late reply.
We need to investigate it on your website.
So, please contact us here at an emergency with your website temporary access:
support@bdthemes.com
Best Regards,
Tauhid
Software Engineer at BdThemes.
Hi, I need to deactivate my license from my another domain (not in use anymore), I can’t do it on your site. Can you please do it manually on my behalf?
Hi, We already did it.
thanks
Welcome
I use your accordion widget plugin. pagespeed.web.dev shows this error about it
https://ibb.co/C99Wf1YHello @masodmasod,
Sorry for the late reply.
Thanks for your great observation and feedback.
We have fixed the issue, you will get the solution in the next update.
Best Regards,
Tauhid
Software Engineer at BdThemes.
Hello @masodmasod,
Sorry for the late reply.
Thanks for your great observation and feedback.
We have fixed the issue, you will get the solution in the next update.
Best Regards,
Tauhid
Software Engineer at BdThemes.
If i download it at codecanyon i get 7.6.0, If i update within the website with the plugin activated i get 7.5.3 (yesterday) What is going on?
If i do a compare to the both they 99.99% the same except 2 css files and one js file and one php file( version number)
Hi, I think there have a small glitch to write version number. Actual version is: 7.5.3
So how are you gonna correct this as version 7.6.0 is not the same as version 7.5.3? They have different code changes!!!!
Hi, could you please deactivate all my licenses. I am migrating to new web and hosting and starting from scratch. Thank you
Hello @misiak007, Sorry for the late reply.
Please go to https://account.bdthemes.com/login
Just register first and then login into your account. After that, you will be able to see your product information and manage them.
The Knowledge-Base will properly help you to manage your personal BdThemes Account: https://bdthemes.com/knowledge-base/element-pack/new-user-account-dashboard-management-bdthemes/ You can also learn it from this video: https://www.youtube.com/watch?v=S_Ej3bjvt1A
#REMEMBER IT: You have to REGISTER FIRST then LOG IN to your account.
Thanks for understanding.
Hello, I have the Twitter carousel element, well configured with its api and it shows the account’s tweets but it does not show me the latest most recent tweets. There has been some change? I just need the latest tweets to always be seen.
Thanks!
Hello @misiak007,
Sorry for the late reply.
Actually, we have got an API related issue there. We are working on it. You will get the solution in the next update.
Thanks for understanding.
Okay, do you know what dates? Thanks!
Hello! Has it been resolved yet? We need to show the latest tweets. Thanks!
Yes, We have resolved it. You will be able to show the most recent tweets.
Could you kindly make the upgrade version 7.5.2 available as of September 11th, 2023
Hello @pixelacehq,
Sorry for the late reply.
Yes, you will get the latest version (7.5.2) of our plugin right now. Because the current version is (7.5.2) available now.
Thanks for understanding.
Hello, I moved my staging site to a different URL. How can I deactivate my license and activate it on my new staging site?
Also when I update the DNS for my live site, will it deactivate again?
Is there an easy way I can deactivate and activate on my final site?
I sent an email to support, please confirm it is deactivated so I can try again on the current staging site?
Hello shaunmichael ,
Thanks for your great observation and comment.
We are really sorry for the late reply.
Yes, you have to just deactivate the old domain and then activate it on the new domain. I hope will work properly.
Thanks for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
error in new version:
Fatal error: Uncaught Error: Call to undefined method ElementPack\Base\Element_Pack_Base::SaveWPResponse() in C:\laragon\www\wordpress\wp-content\plugins\bdthemes-element-pack\base\element-pack-base.php
Hello, Make sure you installed the latest 7.5.1 version
Hi, could you help me reset the license key?
Hello, Thanks for your comment. Just reset please check now.
i have latest version and live copy live paste doesnt work. it returns me this error Refused to display ‘https://www.elementpack.pro/' in a frame because it set ‘X-Frame-Options’ to ‘sameorigin’.
Hello chaosm,
Thanks for your great observation and comment. We apologize for the inconvenience and the problem you are facing.
Actually, there are some issues with the live copy feature. Our core developers are working on it. Hope the issue will be solved as soon as possible.
Meantime, you can follow the alternative way. Please hit the video link and follow the instruction: https://www.loom.com/share/54a3549ade2a41f49192110abbfaf982
Thank you for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
thanks for the reply. i tried your solution and returns me this error Make sure that both sites are updated to last version of Elementor and have enabled the features relevant to the copied element before trying again.
i use latest version of elementor free + pro
Yes, you are right, you have to make sure the latest version of both of them. And then you have to make sure which widget demo you want to copy that widget needs to enable from the Element Pack dashboard.
Even after that, if you face any issue or error about this, Just open a support ticket here: support@bdthemes.com
Our core developer team is always ready to support you. So, hesitate to contact us.
Thanks for understanding.
How to use table with Google sheets, it returns API call
Hello nvr21,
Thanks for your great observation and comment.
Just you have to public your sheet and then share it, then you have to put a Sheet ID
The spreadsheet ID serves as a unique identifier for a Google Sheet. The ID is the value between ’/d/’ and ’/edit’ in the URL of the Google Sheet.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
Hello nvr21,
Also, you can check out the screenshot: https://prnt.sc/C8rqLeOVgot_
Hello, can you please update the plugin here???? you have a 7.2 version but here we get only the 7.0.0!?
Hey, Please login (register if not already) your account and download it. https://account.bdthemes.com/
Hi, how can i add entrance animation for cursor effects? when on hover I want the custom cursor scale up so it could be smoother. Thanks in advance
Hello hofap,
Thanks for your great observation and comment.
Sorry, we don’t have the features (entrance animation) right now on our cursor effects widget. But if possible we will add the features (entrance animation) on our widget in the future.
Please share your idea here: https://feedback.elementpack.pro/b/3v2gg80n/feature-requests/idea/new
Thanks for understanding.
Best Regards,Tauhid
Software Engineer at BdThemes.
support@bdthemes.com
