289 comments found.
Is it possible, to have 5 messages that display randomly?
Hello,
Yes, it can show a random message if you setup in automatic display mode (running for the entire website or selected post types). So if you set up 5 different messages it will always shuffle before display and choose a random from the list.
Best Regards, AppsCreo Team
Hi I bought your plugin, I only have 1 question: how can I do if I want to insert a small square, at the bottom left for example, which does not open automatically BUT only when it is clicked?
I have done all the possible tests but it always opens and then stays there once closed … instead I would like the button to always remain visible and closed and to open the space with the text ONLY when the button is clicked … how can I Do?
Thank you
Hello,
If I understand you correctly it is possible to be made. Here is an example we have https://wpmarketingplugin.creoworx.com/?message_id=16518 – this is a contact form triggered by the button (and the condition is for scroll here too).
So if you don’t want an automatic message appearance the easiest way is to set a timeout with a large value https://take.ms/B08OF (here it is 600 seconds – 10 minutes).
What you won’t be doing is closing the message with the same button. The buttons trigger only the open event and you can close via the inline message close button.
Best Regards, AppsCreo Team
I cannot view all of the content in my pop up on a mobile. How can I get the panel to scroll to view all the content?
Hello,
You can use the form here https://codecanyon.net/user/appscreo/portfolio and send us a link to the popup.
Best Regards, AppsCreo Team
Hello. Great add on – I’ve used it for a long time. I just upgraded server PHP from 7.3 to 8 and it triggered a error – as below. I’ve gone back to 7.3 to restore, but thought I’d highlight.
Hi!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Easy Slide-In for WordPress.
Current plugin: Easy Slide-In for WordPress (version 2.0) PHP version 8.0.5
Error Details
An error of type E_ERROR was caused in line 209 of the file /home/storm/sites/mywebsite/public/wp-content/plugins/easy-slide-in/lib/class_esi_admin_pages.php. Error message: Uncaught Error: Call to undefined function create_function() in /home/storm/sites/mywebsite/public/wp-content/plugins/easy-slide-in/lib/class_esi_admin_pages.php:209
Hello,
Please, contact our support team via this form https://support.creoworx.com/contact-us/ and they will assist you with the problem you have.
Best Regards, AppsCreo Team
We’d like to know if it’s possible to set up the plugin this way:
First visit of an visitor, the popup is shown with full information. If the user closes the popup, a button comes up which enables him to re-open the message. (I saw this in the demo ”-> open message again)).
But we don’t wanna show the popup again if the users continues surfing on our website, so the the status (visible/ hidden) of the popup should stay the same.
It would be ok if this was possible: The popup’s default status should be the same as the “open message again” (small at the end of the screen). But on first load of the website, it should be opened.
Any idea?
Hello,
Right now that is not possible. The button will show out only when the message is active on the screen. Right now we don’t have an option if it is closed and not showing the state is set to show it again. Technically there is another way to achieve this – using two different messages.
The first message will pop-up on load and have the setup to show once per user (if closed will not show again). The second message will have a manual open mode with the button only. And it will be always visible. The only disadvantage is that you need to edit two messages.
Best Regards, AppsCreo Team
Is this plugin standalone or does it need a certain page builder to be used?
Hello,
The plugin is stand-alone. You can use it without any builder. But if you need a more complex design of the message you may need to put some HTML code.
Best Regards, AppsCreo Team
Hello. A pre-sale question. Do popups have a CSS-class to call it when you click on the page or a shortcode? Thank you.
I downloaded your plugin on Elements and am testing it. Can I ask how to make the user’s cookies be taken? So that when the popup window is closed, it will no longer be shown to the user? Thank you.
Hello,
In the settings, you can choose what will happen when the message is closed https://prnt.sc/wa8l6g
Keep in mind that the version you have from the Elements does not include customer support.
Best Regards, AppsCreo Team
I tried using the sm-countdown shortcode and it worked on most browsers, but not in Safari or on iPhones using Safari or Chrome. The numbers were all saying NaN instead of being the days/hours/seconds. Any trick to getting that to work?
Hello,
This is strange. We are using vanilla javascript for this to ensure compatibility with any browser. A quick test on the iPhone with Safari and Chrome shows everything working fine – https://prnt.sc/vlqu85 and https://prnt.sc/vlqul0 (iOS 14.2, no browser extensions).
Please contact our support team https://codecanyon.net/user/appscreo and include a live link from your website for additional tests.
Best Regards, AppsCreo Team
It appears that after flushing my server cache, things started working again. So, if anyone else runs into a similar issue, be sure to flush all of your caches first. Thanks for your response.
Hello,
Glad to see everything is OK. In feature if you need help, please use the highlighted form above.
Best Regards, AppsCreo Team
Hello, I’m using CentrixOne form to collect email. If customer ‘Subscribe’ by entering his email in the form(it’s a iframe), is there a way to stop showing to ‘Subscribe to the newletter pop up’ if he subscribed ?
Hello,
Unfortunately, we can’t detect that the user fills out the form when it is an iframe. In this case, I can only recommend setup the form to don’t show again on close of the sliding message (the user should close it after filling).
Best Regards, AppsCreo Team
hello, I installed and uninstalled the plugin. after deleting the plugin from my website, I am still seeing the pop up. any idea how this happen and how to fix that?
Hello,
The plugin itself does not add static content. All messages are visible only until it is active on your website. As soon as you disable it they will go. In case you see a message on your website it may not be part of our plugin or you are using a cache that needs to be cleared (for example Cloudflare).
Best Regards, AppsCreo Team
Is the plugin compatible with Wordpress 5.5?
Hello,
We push today the update for WordPress 5.5. The plugin works even without an update but you may see a problem with the color picker. Update version will have version number 3.4 (should be available for download in the next 24 hours).
Best Regards, AppsCreo Team
Thank you for the response. I can see the slide in can be minimised. Is it possible to add 2 buttons, one for minimising and one for closing it off completely?
Hello,
Right now the close button have two modes. The first is close and hide. The second mode is to minimize as an icon or button for reopen. Having two different close buttons at the same time will confuse visitors. Can you tell how younimagine this can happen? And what is the purpose of having fully close when we may want to allow reopen?
Technically it is possible to be done having both.
Best Regards, AppsCreo Team
What I am looking for a is minimise button and close button side by side. If the user click on minimise button icon the slide in minimiszed with and option to open it again. But if they click on the close button the option to reopen the slide in shouldn’t be there. Is this possible?
Hello,
Thank you for your suggestion. We will consider it for feature plugin updates.
Best Regards, AppsCreo Team
Hello Dear Support Can I do pop-ups with a countdown?
Hello,
You have a countdown shortcode available sm-countdown. You can contact our support team https://support.creoworx.com/contact-us/ for additional instructions and options.
Best Regards, AppsCreo Team
Page reloads on click submit and Close button not working properly
Hello,
For the close button, I see that form design overlaps it for some reason. And the code comes maybe from the theme itself. Here in the demo, we are using a similar form on the site https://wpmarketingplugin.creoworx.com/?message_id=16518. To avoid this suggesting change the button be outside of the form (you have it inside the close button settings). But for the form reloading page can’t say why. The form is generated from an external plugin and may not be capable to work in this way.
For the close button issue, you can contact our support team https://support.creoworx.com/contact-us/. They can send you a screenshot of the setting.
Best Regards, AppsCreo Team
I have set to show related posts on scroll, set that it shows center right for posts based on tags but only empty box shows. Why is that?
Hello,
Contact our support team at appscreo at gmail dot com to review why so.
Best Regards, AppsCreo Team
I am still waiting for reply.
Hello,
Our team is building a new version to test. As soon as it is ready you will get it via mail.
Best Regards, AppsCreo Team
Who can I contact to style my slide in?
Any Discount Available? Want to buy.
Hello,
Right now there is no promotional offer available for the products we have. May be the next campaign will be for the Easter day. The pricing rules here does not allow providing personal discounts outside of a promotional campaign.
Best Regards, AppsCreo Team
is it necessary to buy from here or from your personal store, anywhere?
Hello,
You can buy it only from here.
Best Regards, AppsCreo Team
Hello,
I’ve tried this plugin and connect my MailChimp correctly, BUT when I test to fill the email on susbscribe form and click ‘Sign Up’ it just loading for a while but back to the form again with the email coloumn already filled with my email. Like nothing happen?
And also can they put their name on the form? You also should check why when I already set the text button for subscribe but still appears as ‘Sign up’
Thank you
Hello,
Please contact us using the form here https://support.creoworx.com/contact-us/ – we will need additional information about the problem you have to make a further checks.
Best Regards, AppsCreo Team
I just sent it. Thank you.
Hi, the Close button doesn’t work on mobile/responsive. Hope you can help. Edit: I noticed that the problem only appears in combination with a CF7-form.
Hello,
Please contact us at appscreo at gmail dot com to check why so.
Best Regards, AppsCreo Team
Hello, why doesn’t anyone answer my ticket?
Hello,
Sorry for the confusion. With reply we direct you to the email. Appears that you post the question inside the board where the mess happens. It is addressed and you will get a reply soon.
Best Regards, AppsCreo Team
In the description you mention that ‘7 mailing list services supported inside subscribe component: Mailchimp, Mailster, MailPoet, MailerLite, ActiveCampaign, CampaignMonitor, SendinBlue’ The Mailster doesn’t work, in the setting page, it doesn’t show any list to select.
Hello,
You can contact us at appscreo at gmail dot com to check why so.
Best Regards, AppsCreo Team
Do you think you will ever add support for GetResponse and Aweber autoresponder/mail services ?
Hello,
We can add support for GetResponse to do a test. It is already made as experimental in previous versions for a customer, but we did not receive a confirmation that everything is OK. If you wish to give a try contact us at appscreo at gmail dot com
Best Regards, AppsCreo Team
Hello, did the plugin work with Mailster plugin ?
Hello,
Right now the plugin forms can’t be integrated with Mailster but you can place a shortcode for the Mailster form inside the message.
At this time we support only the myMail functional callbacks. In the feature if you plan to use it we will migrate the integration to Mailster. You can contact us via mail to appscreo at gmail dot com to see what you need as features with the integration.
Best Regards, AppsCreo Team
