740 comments found.
I am reaching out because I am experiencing critical issues with my WordPress site’s email delivery system. Currently, my web forms are failing to send any emails.
After reviewing my site’s debug.log, I noticed several “PHP Deprecated” warnings specifically related to the email components. These errors suggest that the plugin is attempting to use outdated files and methods for sending mail that are no longer compatible with the current version of WordPress.
This issue is preventing our forms from working correctly and is impacting our operations. Could you please check if there is a fix or an update available to resolve these compatibility problems?
Dear, Please kindly contact with our support team on Support forum. Our supporter will check details problems on your site to help you.
Best regards.
I tried. Ther egistration for the forum is not working for me. Haven’t received confirmation email after signup, not even using the lost password form. Now, after I send the purchase code to try again I get some fomatted text liike: object(WP_User)#1409 (
{ [“data”]=> object(stdClass)#1193 (10) { [“ID”]=> string(4) “4698” [“user_login”]=>
After multiple tries, I have not yet received email to setup a password and login to place a ticket…
Dear, Please kindly contact us via the contact form on our Profile Page. We need more information about your issue in order to assist you properly. Sorry for the inconvenience!
Best regards.
Good morning. I just purchased your plugins. After doing the installation and reproducing as in your demonstration video the creation of a form for a registration, I constantly have problems. What happens: in the creation part of the form, from time to time it deletes blocks of forms created or adds text blocks without anything in them, but the most problematic is that the form really doesn’t work. Each time, it always tells me, for example, “please enter a username”, even though everything is filled out. Another problem, once I didn’t get this message, but nothing is recorded as data (user account or anything else as data) – However I watched your video carefully – either I’m doing it wrong, or there is a real problem with the plugin for me. Can you please help me – I need to finish my site design quickly. Thanking you in advance
I did other tests. this time I created a very simple contact form….it added several wpbakery rows to the form on the file where the form is, always with “indicate username” messages. And then at one point the message went out, telling me your message was sent, but nothing in the entries (even though the “save submitted form to” box was checked). Well, I can’t get the plugins to work to create a registration, connection, contact page. I spent the day there, I can’t do it. Please help or if it’s too problematic, I’ll ask for a refund.
Dear, Please kindly contact with our support team on Support forum Our support team always ready to help you.
Best regards.
Hello, thank you for your feedback. I tried to go to your support page, but unable to access support, once the purchase code has been transmitted, the page remains blank indefinitely…nothing happens. Can you help me please?
Hello, again, is there anyone who can help?, as I can’t move forward. I cannot get your plugin to work properly (registration page, password cancellation page, contact page, newsletter registration page, etc.). And I need to finish the site quickly. I can’t access support either. If there is no one to help, because, I need to finish the site quickly, in this case say so and refund me, I will turn to another purchase. Sincerely
Dear, Please kindly contact us via the contact form on our Profile Page. We need more information about your issue in order to assist you properly.
Best regards.
Hello, thank you for your feedback. I sent a message normally via the profile page. Tell me if you received?
Hello, I am facing an issue with the latest versions of this plugin (currently 2.4.6) and WP Bakery Page Builder (currently 8.7.2). It causes a fatal error when trying to edit a form.
The error log reads:
PHP Fatal error: Uncaught Error: Failed opening required ’/wp-content/plugins/js_composer/include/autoload/class-vc-settings-presets.php’ in /wp-content/plugins/dhvc-form/includes/editor-templates/editor_backend.tpl.php:7
The required file class-vc-settings-presets.php does not exist (anymore) inside js_composer/include/autoload.
Can you please fix this? Thank you!
Also, there is another fatal error saying:
Declaration of DHVCForm_Editor_Backend_Navbar::getControlSaveBackend() must be compatible with Vc_Navbar::getControlSaveBackend($is_mobile = false) in /wp-content/plugins/dhvc-form/includes/editor-backend-navbar.php on line 54.
Dear, Please kindly update DHVC Form plugin on your site to latest version 2.4.18 to fix that problem. You can download and replace old version on your site or install and setup Envato Plugin to update plugin via admin panel.
Best regards.
Perfect, thank you!
Hi thanks for a great plugin. I’ve been using for years (with 5 licences) however the plugin is now causing critical errors on my website (php 8.2.28).
The plugin is not compatible with the latest version of WP Bakery, can you check please?Many Thanks
Dear. please update DHVC Form pluign on your site to latest version 2.4.17 to compatible with WPBakery plugin latest version.
Best regards.
I will need to do this by downloading the plugin again here and manually uploading it via FTP. Why does Wordpress not indicate when it needs updating so I can update within Wordpress?
Because this plugin is not from the official WordPress.org plugin repository, WordPress itself cannot notify you of updates. If you want to install and update it directly from your WordPress admin panel, you can install and configure the Envato Market plugin: https://www.envato.com/lp/market-plugin/
Best regards.
Redirecting to a page after submitting a form no longer works in version 2.4.17 with PHP 8.4
Dear, Please contact with our support team on Support forum Our supporter will check details to help you.
Best regards.
Hello! Doesn”t work with the latest version of wp bakery (8.6.1) t woodmart theme, fix please.
Версия WordPress 6.8.2 Текущая тема: Woodmart Child (версия 1.0.0) Проблемный плагин: DHVC Form (версия 2.4.16) Версия PHP 8.2.0
Подробности ошибки
Ошибка с типом E_ERROR возникла на строке 7 файла /var/www/yaprava/data/www/ya.ru/wp-content/plugins/dhvc-form/includes/editor-templates/editor_backend.tpl.php. Сообщение об ошибке: Uncaught Error: Failed opening required ’/var/www/ya/data/www/ya-prava.ru/wp-content/plugins/js_composer/include/autoload/class-vc-settings-presets.php’ (include_path=’.:/opt/php82/share/pear’) in /var/www/ya/data/www/ya-prava.ru/wp-content/plugins/dhvc-form/includes/editor-templates/editor_backend.tpl.php:7 Stack trace: #0 /var/www/yaprava/data/www/ya.ru/wp-content/plugins/dhvc-form/includes/functions.php(1730): require() #1 /var/www/yaprava/data/www/ya.ru/wp-content/plugins/dhvc-form/includes/editor_backend.php(31): dhvc_form_include_editor_template(‘editor_backend….’, Array) #2 /var/www/ya/data/www/ya.ru/wp-admin/includes/template.php(1456): DHVCForm_Editor_Backend->renderEditor(Object(WP_Post), Array) #3 /var/www/ya/data/www/ya.ru/wp-admin/edit-form-advanced.php(721): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #4 /var/www/ya/data/www/ya.ru/wp-admin/post.php(206): require(’/var/www/yaprav…’) #5 {main} thrown
Dear, pls kindly update DHVC Form on your site to latest version 2.4.17 to fix that problem on your site, also, you can remove your comment because it include some sensitive your server information.
Best regards.
Thank you so much
Purchased and downloaded the plugin. Receiving an error that the zip file is invalid. It seems to be an empty zip file.
Dear. After download zip file, pls extract and install plugin to your site with file in Plugin folder. If you still can not install plugin, pls contact with our support team on Support forum Our supporter will check details to help you.
Besregards.
Hello There!!!
I have had this wonder plugin for over 6 years, and I can’t sing its praises enough. It’s easy to use. Totally not complicated to customize, however, there’s one thing that I still can’t figure out. And I don’t know if it’s my problem or if there’s just no way to do this. Is there any way to stylize the email form content once the user has filled it out and submitted it back?
I have an assistant who handles emails once they’re received. Sometimes, the email come back jumbled.
Best Regards, Chica
Hi! Thank you for trusting and using our plugin over the past 6 years.
By default, when you create a new form, the user submitted form contents are delivered in email via plainly formatted text with [form_body] tag. But DHVC Form leaves it up to you to customize your form email output with HTML email template.
Before to use email body with HTML email template code, you need check to “Use HTML content type” in form Email setting.
Then, you will need to enter in your HTML email template in ‘Email body’ setting. the HTML email template example you can view at HERE, in HTML email template we added place holders for you to replace with your own fields as [form_control_name] — you can remove what is not needed.
If you have other questions when use plugin or custom email template in DHVC Form. Pls kindly contact with our support team on Support forum. Our supporter always ready to help you.
Best regards.
version 2.4.8 is not working with wpbakery 8.1 … this must be fixed urgently
Please kindly update to latest version 2.4.9 to compatible with WordPress and WPBakery plugin latest version
Best regards.
The Plugin is not working well with the new WordPress and WPBakery Page Builder updates of August 1, 2024. Your plugin must be updated URGENTLY.
Dear, Please kindly update plugin to latest version 2.4.5 to compatible with WordPress and WPBakery Page Builder plugin latest version
Best regards.
I just bought your plugin but it cannot be installed. ZIP archive is broken. Can you please fix that?
Hi there, I use WPBakery to write lessons in Learnpress. Now need a Form to Fill for a lesson. Do you think this plugin could help? The form has to connect to the lesson and of course to the student account.
Hello? There is someone to answer a pre-sale question please ??
Sorry, this default plugin can’t connect with lesson and of course to the student account in theme Learnpress. BUT you can connect it via hook plugin, example you can add ‘lesson ID’ or ‘course ID’ to form content when submit.
best regards.
Possible to have the URL of “hook plugin” ?
Sorry the hook document not availble. It’s included in plugin. You can contact with our Support team to help you use hook when you use plugin.
Best regards.
Oh I see and noted. Thanks for infos.
Thank you for updating to the MailChimp 3.0 API!!!
Hi, I am using the form to register people, is it possible after registration to send them to a URL?
Dear, the DHVC Form plugin use default register action of WordPress. So, you can use some plugin custom the new user notification to user email and add a URL in it.
Best regards.
Hello guys, when are you updating to be compatible with Mailchimp API 3.0?
Dear, in current version use Mailchimp API 2.0. We’re soon plan to update it.
Best regards.
Hi there!
Apparently Mailchimp deprecated its old API and it looks like your plugin relies on the old version, so the API-reliant aspects in use on our site aren’t working anymore. Do you have any ideas for workarounds or fixes?
Here’s a link to Mailchimp’s changes: https://mailchi.mp/7a37f04b6eb2/api-export-10-and-api-20-retirement
Sorry, to be clear, I meant the MailChimp API-reliant aspects inside of your plugin are not working, so instead of signing people up to a MailChimp list, the DHVC Form plugin just returns an error message.
Dear, the DHVC Form use Mailchimp API 2.0 If you have any problems when use with Mailchimp. Please kindly contact with our support team on Support forum our support team will check details to help you
Best regards.
I’m trying to register for an account on sitesao.com, but I have not received the verification email, nor a password request email. And since I’ve used my purchase code already, it won’t let me use it again to try with a different email address/new account.
Can you help me get into my account? Our email is somagamesofficial@gmail.com
Dear, Please contact with us via Profile Contact We’re will check details problem to help you.
Best regards.
Thanks for the response here. We tried contacting support via the Profile Contact form you directed us to over a week ago and haven’t received any response via email yet.
Hi there, we’re still waiting for a response if possible. Thanks!
Hello. Your plugin looks so great. Does the “shorcode” in your plugin work in “Slider Revolution”? Running “contact form 7” on Slider Revolution. When we write “shorcode” in yours, does the form appear?
Yes, the plugin is work on Slider Revolution, It setup like setup Contact form 7 on Slider Revolution
Best regards.
How can I change the width of the submit button?
Dear, You can change it via use custom CSS. If you can’t do it, please kindly contact with our support team on Support forum Our supporter will check to help you.
Best regards.
Bug report: Uncaught TypeError: e.xdsoftDatetimepicker is not a function <anonymous> /wp-content/plugins/dhvc-form/assets/js/script.min.js?ver=2.3.8:1
Dear, Please kindly contact with our support team on Support forum Our supporter will check details to help you.
Best regards.
