739 comments found.
Hi,
How do i add countries dropdown to the plugin?.
Thanks
Dear, the Select field is support select ‘Options type’ , please kindly select ‘Options type’ of your field to ‘Countries’. If you can’t do it, please kindly contact with our support team on Support forum Our supporter will check details to help you.
Best regards.
hi i need to know how to set up a login page !!!
Dear, Please kindly contact with our support team on Support forum Our support team always ready to help you.
Best regards.
Hi, can i use this to create a registration form which includes extra fields such as company name, job title and then this extra information be included in the wordpress user profile created from this form? I have tried to do this already but I only get the name and email in the user profile, the extra fields are ignored… Many thanks
Dear, default plugin not support settings save form fields to user data but you can do it via ‘hook action’. Please kindly contact with our support team on Support Forum Our supporter will check details to help you.
Best regards.
Hello,
Our client uses GoDaddy email marketing. Does DHVC Form work with the API key that GoDaddy provides?
Thank you.
Dear, the DHVC Form not support GoDaddy API, but you can contact with our support team on Support forum Our supporter will check details to help you.
Best regards.
Hi to the team, after updating today wordpress to the newest version 5.5 i have no Form / Popup working anymore. before installed the wordpress update everything is working properly (klick on button the form opens in a popup). but since wordpress version 5.5 the function is never working. no popup opens after klick on the CTA etc. have also open a ticket on your support site. NEED URGENTLY A FIX FOR THIS! Many thanks for your effort!
in the meantime i have reverted wordpress version to the previous version, now its working again. however, i need a fix for wordpress version 5.5 please
We’re will check plugin with WordPress latest version.
Best regards.
Hi, thanks for coming back to me about this issue. i have received a new download link over email from codecanyon with an update of the plugin. is this now the compatible version with wordpress 5.5? and how i have to go further to install it? did i have to deactivate the old one? what happens with my allready created forms if i deactivate the old plugin, delete them and after installing the new version? whats the process for updating the plugin with the new version? many thanks
Dear, you can delete plugin old version and install new version, the all form on your site not lose or you can use plugin https://envato.com/market-plugin/ to update plugin on your site.
best regards.
Is this kind of joke? You can’t treat customers like this. RETURN THE MONEY, your plugin broke my site, it is not working, so I don’t need it. I send the request to Envato. Do what you have to do, and return the money.
I’m still waiting for the money back! 
. Hello?
Dear, why you want refund when use this plugin ? If you have any problems when use this plugin. please kindly contact with our support team on http://sitesao.com/support/ Our supporter always ready to help you.
Best regards.
I want the money back because is not compatible with my other plugins and theme. Please return the money. This is the 4th time I ask you this, and you keep saying excuses.
Is this kind of joke? You can’t treat customers like this. RETURN THE MONEY, your plugin broke my site, it is not working, so I don’t need it. I send the request to Envato. Do what you have to do, and return the money.
I’m still waiting for the money back!
Please kindly contact with Envato Support to help you.
Best regards.
I contacted them already, and they sent you the notification. Check your inbox or whatever, but please send the money back.
Pre Sale question:
Does this plugin allow you to add additional fields to registration form such as first_name last_name and also does it allow you upload a profile pic / avatar?
Dear, this plugin only support add: first_name, last_name. It not support filed for user upload avatar.
Best regards.
its possible limit size file uploads?
Hi, I purchased the plugin. It worked fine, but since few days, entries DON’T save in the database anymore… Not sure what I could do? Thanks!
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details problem on your site to help you.
Best regards.
Hi! How i can insert form directly in the theme via html? Thank you!
<?php echo do_shortcode('[dhvc_form id="enter_your_form_ID"]'); ?>
Best regards.
Hi! How can i place multiple forms (2-3) on the same page? Seems like submit button works on all forms at the same time. Help please
Yes. you can use this plugin to create multi forms on one page.
Best regards.
yes, but when i’m pressing Submit button on 1 form, it triggers other submit buttons on this page. how can i split submit buttons. thanks
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
resolution is: set unique Name for each field of the forms.
Yes. if you have other question when use plugin. please kindly contact with our support team on http://sitesao.com/support/ Our supporter always ready to help you.
Best regards.
Hi. I’m not able to post a new comment on your support site.
The registration form is still not working. When the registration is submitted it gives the error, “Registration Error!”
I’m wondering if maybe the plugin is not compatible with some security plugins we have on the site, such as “Hide My WP” Here is the link to it on Codecanyon: https://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158
Thanks
Why you can not post new comment on our support site ? Please kindly check again and tell for me details problem. Our supporter need check detaisl problem on your site to help you.
Best regards.
hello presales question. I want to make a pre order form for woo commerce (working in catalogue ode) in a separate page. but I’ve to add a selectbox for woo producs and product variations.. can I do it ??? or how ?
Dear, you can use plugin to create pre-order form and send order via email but in current version plugin not support filed to select product variations.
But plugin support create it via hooks. If you use plugin pls kindly contact with our support team on Support forum to help you.
Best regards.
so you say if purchase the item your suupport will helpme to sort out what I want???? right ?
Yes. pls contact with our support team when you need support.
Hello, where can I download the sample-data ?
Dear, the sample form with content shortcode in file User Guide.pdf, you can copy it and paste to form content, if you have any other question, please kindly contact with our support team on http://sitesao.com/support/ Our supporter always ready to help you.
Best regards.
Hi. I’m getting an error message about username during registration. But username is entered. Please check screenshot: http://prntscr.com/rg3jl9
Thanks
Dear, the register form require filed user name with field name ‘user_login’, please change filed name of User name to ‘user_login’ and check again.
Best regards.
Ok. What should be the name for email address and password fields? Do you have any documentations for the plugin?
Thanks!
In plugin package, have file ‘User Guide’ in document folder, Please read it.
Best regards.
Alright. Thanks!
The documentation was useful. But I’m running into another problem… It seems like adding “First Name” and “Last Name” to the registration form is causing problem. Please check screenshot: http://prntscr.com/rgb2zf
Dear, please check field name of ‘First Name’ and ‘Last Name’ with name is ‘first_name’ and ‘last_name’. If you can’t resolve your problem with your self, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
It seems like the registration form cannot take First and Last Name.
Dear, i have check register form on my localhost again, i see the First name and Last name still work on form, please kindly contact with our support team on http://sitesao.com/support Our supporter will check details to help you.
Best regards.
Hi, i am trying to set up a Forgotten Password form. I am getting the following error: “Error: Enter a username or email address.”, I believe I have set up everything correctly though.
Dear, if you use plugin to create form use Forgotten Password action, you need add a text field with field name ‘user_login’ in form, please check your form again. If you can’t resolve it, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
Hi! PreSale question. Is it possible to add control to e-mail field, for example, if checkbox is on thats mean what email address must be added to mailchimp if not, that only in email form. Thank you!
Dear, the default DHVC Form plugin not support it but it can work via hooks in DHVC Form.
Best regards.
How can I add a picture to the radio box?
Not necessarily radio box, but a choice with images.
Thank you.
Dear, To display form Radio with Images like ‘Choose coffee’ in plugin demo http://demo.sitesao.com/dhvcform/form-element/ Please go to edit ‘Options’ in your radio lists and add Label with setting ’$label_text === $label_image’ , see image https://i.imgur.com/9KG3Fsk.png
Example add settings :2 Coffees==http://sitesao.com/dhvcform/wp-content/uploads/2017/10/coffee-2.png
Best regards.
