733 comments found.
i cant see the priynt option in client side from the first day i have send you many quries but no reply
Already exist but you can use it just in some cases like delivered , approved .
but who will changed the status i want my client changed the status
address is also not showing in print list
Hello,
The status changed from the employee when there’s an action on the shipment itself.
What you mean by print list? can you give us a screenshot fro more clarifications.
OK, but how can I test your demo if the test access data doesn’t work
https://prnt.sc/103tybkand if I register as a new client it does not allow me to register and if I modify a client from the panel or add it it does not work either
so how can you do tests brother?
sorry username not client , link demo , http://cargo.spotlayer.com/
Use it as administrator Username: admin Password: 123456
Use it as employee Username: employee Password: 123456
Use it as customer Username: customer Password: 123456
Use it as driver Username: driver Password: 123456
check again please thank you .
neither does your user work in the mobile application
Hello,
Will update you soon, seems that something goes wrong on the demo application.
Best Regards
Hello,
Test it now, it’s fixed
Best regards,
I just created a Ticket. No 56800. Please will appreciate quick response
Unfortunately our old ticket system faced a problem so we have just made a new support system and also assigned a new support team last few days. Sorry for that, but we are trying to improve and help our customer to achieve the best value as we can.
Could you please make a new ticket from here with all your issues http://support.spotlayer.com so we can help you.Thanks for understanding, and waiting your ticket ASAP.
I have please check
One of our support team are working on your ticket right now.
Thanks for understanding.
Any update please?
We fixed your issue, you can check now,
Could you please make a ticket from here if you have issues http://support.spotlayer.com so we can help you. Thanks for understanding.
Please check again. I get NOT ALLOWED after signup. I have update the ticket. Thanks
Thanks for updating the ticket our support team will continue support you there.
Best regards,
I sent email 21.02.2021 and nobody answer. The demo app credentials NOT working..
THESE ARE NOT WORKING
Use it as employee Username: employee Password: 123456
Use it as customer Username: customer Password: 123456
Hello,
Will update you soon, seems that something goes wrong on the demo application.
Best Regards
Fix it and if its ok i will get it today. Thank you
Hello,
Test now, it’s working now.
For customer is working now For employee is NOT working
Hello,
For employee please be sure that you are using: employee as username and 123456 as password, we tested it and it’s working fine.
When I try to create ticket on the new system I got this.
Your support period for this item has expired. Please renew support to create new tickets.
I just need to download the mobile app, the link that you sent by email is not valid anymore.
Please send an email to cargo@spotlayer.com, if you mean source code for the mobile apps, it’s not expired, if anything is created specially for you and expired I think that will be a problem casue we don’t have a backup for that we delete files after 30 days from sending it to any customer.
I sent you an email and you asked me to post a ticket. Just latest source code that work with the system nothing else.
Unfortunately our old ticket system faced a problem so we have just made a new support system and also assigned a new support team last few days. Sorry for that, but we are trying to improve and help our customer to achieve the best value as we can.
Could you please make a new ticket from here with all your issues http://support.spotlayer.com so we can help you.Thanks for understanding, and waiting your ticket ASAP.
What is that!!!!! anyway I sent an email
sorry i replayed wrongly, one of my team member has sent it to your email already.
Can I change admin template with paid templates
yes, but you will need a programmer to work with you.
Do you provide this service? And did they provide some of the additions that I need in work, such as financial reports?
Yes we provide, but for now we are not accepting the freelance tasks due to our busy schedule we will start accepting it again after 15 days
Can you please explain to me the “CustomersSettings – Settings”? Why new customers when they add shipment and try to put the Receiver information then they can see all receivers/clients? Every customer must have their own receivers/clients. How can I fix this?
Hello,
please send to us a ticket from here http://support.spotlayer.com and we will add this feature ASAP.
I did it already.
Hello,
Sure our team member has replied to your ticket
Hello,
No it’s scam I think ! you should report to Envato.
Ok thanks, can you check my ticket ( #5) please on spotlayer. thanks
Just assigned one of our team members to reply to your ticket.
Thank you very much
Hello,
Our team member has already replied to your ticket.
Best Regards,
Hi .. i need a tutorial for using this system >> also i need offer for Apps .. Please Contact me ASAP
Hello,
It would be difficult to assess/advise on the issue via comments cause our development team will not be involved on the whole conversation, so we would request you to please contact our development/support team directly on our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you:
https://support.spotlayer.com/Thanks for understanding, and waiting your ticket ASAP.
Hi, I am interested. Just a few questions.
1. Can I change shipping options to only quote? 2. Can I change how shipment is calculated? 3. Can drivers register or I must add manually? 4. Do I have access to OctoberCMS backend separate from admin dashboard? 5. Can I change manifest? 6. Can I remove the container?
Best regards, Nick
Totally went unanswered!! I can only imagine what support is like!
Hi Nick, Yes for all, you can check the demo to be sure, please.
Hello, I am interested about your product, it looks fine at the first look. I have some questions before i buy it: 1- at the test environment i can not create a shipping because i got a php error after i submit create(is this a bug on test environment? ) 2-i can not login as a driver with credentials you have provided 3- if i buy this product, i will receive the code and the databases, how can i set up it?
For 1,2, maybe because we reset the demo every 6 hours and someone change the default setting we set, also we will check the demo now. 3, yes we will send you the source code with documentation file showing how you can install the script
Hello,
Could you please make a new ticket from here with all your issues http://support.spotlayer.com so we can help you. Thanks for understanding, and waiting your ticket ASAP.
Support has expired. I have talked about this same problem many times before but the support is over as soon as I get the answer
If it’s not on our demo as we see, we can’t figure the problem reason until we check it in your server and for that you will have to extend your support first as Envato policy says, there is policy and customer have to respect it https://codecanyon.net/page/item_support_policy
