truemedia

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629 comments found.

Hello,

I’m having an issue with this plugin. When viewing the cart, the delivery dates are showing up properly, but when the order is placed, it’s showing up as being delivered on April 14th, 2017 on both the order edit screen, and in the confirmation emails being sent. This is happening regardless of when the order is placed (time travel shipping?).

If you could help me with this issue, it would be much appreciated.

David Brunsden jadestore.com

Thanks for using our plugin. The WPML Strings plugin tries to translate shipping method names—and causes this issue. We made a fix for this in a recent version of this plugin—are you using the latest version? (It should show in the Wordpress Plugins page as a new version available if it is not). You can get the latest version from your CodeCanyon downloads area. Let me know if that works. All the best!

My plugin list is saying 1.5.17, which looks like it’s the most current version. Are there any other conflicting plugins that might cause this issue?

I recommend searching the “String translations” in the WPML Strings plugin for the name “Delivered by” and see if there are a few in there. When you find them, select them and click “delete selected translations”. Then the only way to keep these from happening again is to go to the “Automatically register strings” section on that page and unselect “woocommerce”. That will fix it from happening in the future. I will check to see if WPML has made any changes because I did not expect these strings to be auto-registered anymore. Hope that helps! All the best.

This comment is currently being reviewed.

Thanks for using our plugin! When this has happened in the past, the fix was to simply remove and re-add your credit card on your Canada Post Account. This will help to update their internal systems to recognize that you have a card on your account. Hope that helps! All the best.

Thanks tor this update :D

Just wanted to leave a message and thank you guys for making an awesome plugin and for giving awesome support. I have purchase a lot of plugins and you guys are by far my favourite (and I don’t even like Canada Post).

I also use a UPS shipping plugin and it is…Well like I said you guys are the awesome!

If you ever decide to do another plugin, you would dominate on the UPS side.

Keep up the great work!

cnicol

cnicol Purchased

How do I update the version of the plugin? If I download the latest version it won’t install (already exists). Do I need to remove the previous version before installing the latest?

If so, will I lose all my settings?

Thanks, Chris

cnicol

cnicol Purchased

Nevermind, I found another comment that asked about the same thing. Have to delete and settings are saved. I’ve updated now.

However, the whole reason for updating was that I was getting an error trying to create a shipment label. That’s still happening after the update. So I’m now in the position of trying to find the logs. I’ve looked under the woocommerce logs, in the plugin directory and can’t find it. Can you point me in the right direction?

cnicol

cnicol Purchased

Nevermind, figured this out too. Thanks for the great plugin

That’s good to hear. I’m glad that all is working for you now. All the best!

katerryna

katerryna Purchased

Hello,

After upgrading WooCommerce plugin to version 3 the customer-facing cart checkout view is no longer detecting shipping methods. I’ve purchased the WooCommerce Canada Post Shipping plugin and it was working as expected before. Now, in the admin panel view of WooCommerce, in the shipping tab, Canada Post plugin is still detected and configured correctly but customer checkout is showing “There are no shipping methods available” for any address, including those that are within the configured zones and have worked successfully before the update.

Tried everything suggested here, did not help. Tried disabling then re-enabling all involved plugins but to no avail. Please advise on what should I look for to remedy the issue.

Thank you

katerryna

katerryna Purchased

Ah! I found the issue, it’s all variable products and some that are not, I’ve compared products that get shipping and products that don’t and there seems to be no difference. So that’s probably a Woo issue… Have you seen this before?

thank you

The Variable products are not getting rates? Maybe their Shipping Weight & Dimensions are no longer set for some reason? Check in the Variations tab and each variation can have a Weight & Dimension set. Was there any lost data on the variation shipping info? Also, yes, you can disable boxes, as it is just to give the packing a hint of what size of package. If disabled, the plugin generates it from the product dimensions when packing. All the best.

Ok will try those thank you!

regal315

regal315 Purchased

Hi,

I’ve purchased your plugin and installed and got API keys and it is validating all the keys and it shows up shipping label and that kind of stuffs in order page. However, I’m still having an issue with shipping method tab in cart page. It doesnt show up and I’ve tried all the method you suggested in “support”. It doenst work. I’ve got the most updated version (Version 1.5.18) *Cart page doesnt show up Shipping Method.

Could you be able to help me out.

regal315

regal315 Purchased

I sent you email, please let me know if you got it.

Thanks, I will look for the email.

I’ve just responded to your email. I was able to look at the product setup in Woocommerce. The products have all been marked as “Virtual”. You need to uncheck “Virtual” on each Product and Product Variation. Then enter the Shipping Weight and Dimensions of the product and click “Update”. This information is necessary for the Canada Post plugin to calculate a rate. Then your site will start showing shipping costs and calculations. All the best!

HI, your plugin looks very awesome and I really want to work with it but I had already made the update for the last WooCommerce… So I’ve just buy you plugin… and It’s not compatible… I got a lot of conflict and commands that are depreciated… When do you think you’ll create a new update? Can you tell me wish WooCommerce update I could use? And do you know how I could go back to an older version? Do you have those files? Not sure what I should do here…

That’s the kind of message i’ve been receiving, I was able to replace some like woocommerce_clean to wc_clean in shipments.php and shippingmethod.php but those codes looks a little bit more complicated… lol :

“Notice: WC_Product::get_variation_id est déprécié depuis la version 3.0 ! Utilisez WC_Product::get_id(). It will always be the variation ID if this is a variation. à la place. in /home/les4reines/domains/les4reines.com/public_html/wp-includes/functions.php on line 3830

Notice: id est appelée de la mauvaise manière. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/electro/page.php’), get_template_part, locate_template, load_template, require(’/themes/electro/templates/contents/content-page.php’), do_action(‘electro_page’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, electro_page_content, the_content, apply_filters(‘the_content’), WP_Hook->apply_filters, call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, call_user_func, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::checkout, WC_Cart->calculate_totals, WC_Cart->calculate_shipping, WC_Shipping->calculate_shipping, WC_Shipping->calculate_shipping_for_package, WC_Shipping_Method->get_rates_for_package, cpwebservice_shippingmethod->calculate_shipping, WC_Abstract_Legacy_Product- in /home/les4reines/domains/les4reines.com/public_html/wp-includes/functions.php on line 4138

Notice: WC_Product::get_variation_id est déprécié depuis la version 3.0 ! Utilisez WC_Product::get_id(). It will always be the variation ID if this is a variation. à la place. in /home/les4reines/domains/les4reines.com/public_html/wp-includes/functions.php on line 3830

Notice: id est appelée de la mauvaise manière. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/electro/page.php’), get_template_part, locate_template, load_template, require(’/themes/electro/templates/contents/content-page.php’), do_action(‘electro_page’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, electro_page_content, the_content, apply_filters(‘the_content’), WP_Hook->apply_filters, call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, call_user_func, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::checkout, WC_Cart->calculate_totals, WC_Cart->calculate_shipping, WC_Shipping->calculate_shipping, WC_Shipping->calculate_shipping_for_package, WC_Shipping_Method->get_rates_for_package, cpwebservice_shippingmethod->calculate_shipping, WC_Abstract_Legacy_Product- in /home/les4reines/domains/les4reines.com/public_html/wp-includes/functions.php on line 4138”

Well... what should I do? I don't mind to search code and replace it, but I don't understand the parts called backtrace etc.

Thank you…

Thanks for sending this information. The backtrace part is just more information to help find the file/code block causing the notice. Of course Notices are not errors; so the plugin will still operate normally for you—Woocommerce has just provided those notices to allow developers to have time to change their code. The good thing is that those function names (for example woocommerce_clean() ) still work in Woocommerce 3.x.
It seems like you could just replace any $product->get_variation_id() with $product->get_id() so your find and replace would simply be ”>get_variation_id” to be replaced with ”>get_id()”.
But we will update the plugin soon to remove these new notices from Woocommerce—- however, we can’t break compatibility with Woocommerce 2.x so some things (like get_variation_id) are required for the older versions of Woocommerce. So we will adjust but still supporting Woocommerce 2.x for a long time. So I hope you don’t mind me saying, but the plugin is working in Woocommerce 3.x and these notices no longer show if you change WP_DEBUG to false in your wp-config.php file. Hope that helps!

Ahhhhhhhhhhh I see!! Because I’ve never used your plugin I wasn’t sure if it was working or not. Was a pain in the ass to search and replace lines so I’ll wait for your update hahaha Thank you so much for your fast answer! Bonne soirée!

Thank you so much. Hope everything goes well with your website. Merci!

Hello, I am looking to use the total of all product weight in the cart to automatically calculate the package weight. Is there a way to do that with this plugin? I entered weights into the properties of one of my products but when I go to create a shipment the weight does not auto-populate. Is this possible?

Thanks

I tried a brand new order after I updated the plugin, and it didn’t work.

Was the order created through the cart/checkout or by the WordPress admin pages?

With a test account, through the cart/checkout.

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