xenioushk

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223 comments found.

Hi, this is a pre-sale question. How do you deal with nested categories? I played around with the admin demo I found for your KB plugins and created a sub-category with a test page, but by selecting the parent category, the sub category was not listed anywhere.

keycoms

keycoms Purchased

Hi,

I have your plugin install across my multi site. On one of my sub domain sites, when the plugin is activated, it brakes the site and produces a 500 server error.

Please advise,

Ben

keycoms

keycoms Purchased

Hi, I have done all this. but the issue only happens when I activate your plugin. would you be able to have a look for me?

Hi, any update on this? This is currently delaying my project.

thanks,

Please send your site admin panel information via support page. http://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact

Thanks.

wingnut

wingnut Purchased

Hello – Good plugin, but the key drawback for us is that the lag time on the ajax search is much slower than your FAQ plugin. Do you have plans to improve this – i.e. perhaps use the same speedy functionality as on the other plugin? This will make a big difference in our decision to stick with the plugin, or not. Thank you.

Hello,

Thanks for your message.

- FAQ plugin search only works for currently displayed items. But KB plugin search find the keyword in entire KB items. That’s why it seems bit slow. But it’s much more efficient than FAQ plugin.

Note: You can limit KB search function to find & match keywords only in KB post title. It will speed up your search functionality.

Hope that will help you.

Thanks.

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