54 Reviews
by DLB777 1 year ago
Excellent, well-maintained plugin that is intuitively easy to use. This definitely does the job for a private, business-related site that Ihave.
Author response
Thanks a lot :)
by road66 1 year ago
Mr Mahbub Alam Khan is the best and honest assisting their customers... Keep it up Sir!
Author response
Thanks a lot :)
Seems very unintuitive and overly complex, the phrasing of the verbiage is very odd. I tried it for an hour and moved on, did not do what i hoped.
Author response
Hello,
Thanks for your words, and we are feeling sorry to hear that our plugin did not satisfy your exception.
For the best user experience, we have explained every single step in our documentation. So, our users can manage the plugin without any issue, and still, I have no idea which section seems complex to you.
You might face a few complexities to run the plugin, and If so, we can expect a support message request from you to overcome that circumstance. Finally, I am looking forward to hearing from you. Please send your support message via the following link. We will try our best to help you.
https://codecanyon.net/item/bwl-knowledge-base-manager/7972812/support/contact
Thank You.
this is a quality plugin for wordpress. We have over 400 entries to manage in our knowledge base and this app works flawlessly! And customer service has been fast and extremely helpful.
Author response
Thanks a lot :)
Giving this plugin 5 starts for nice functionality and responsive support via email. We had several questions/issues that were promptly answered and resolved. Mainly configuration issues or need for custom CSS code. Thanks!
Author response
Thanks a lot :)
This plugin is great! You can build nearly everything, not only knowledge base.
Hopefully, he author will add more and more power and addons to it.
Amazing work!
Author response
Thank You :)
Great knowledge base plugin and add-ons... customizable, flexible, clean look.
Author response
Thanks a lot :)
by caryl 5 years ago
Wonderful and great support !
That was an emergency and they helped me on Sunday ! Wonderful and thanks again !
Author response
Thanks a lot :)
I used Saibi, bbpress, etc., BWL KB is much better... for what I needed. I needed a bug free forum/faq section. You'll understand how it works instantly and it will work, instantly.
Author response
Thanks a Lot :)
This is a great plugin w top notch support. It has been easy to use, customize, and manage. Would recommend.
Author response
Thank You :)
Fantastic Plugin which saved me hours of work.
Pros
1)Fast and reliable support.
2)Very reasonably priced.
3)Well designed.
4)Easy to install
5)Easy to customize
5/5
Author response
Thank You :)
Not bad customer support service
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