Hello. Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Best regards, Bookly Team

Hello,

Thank you for your message.

Currently, such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Hi there,

Thank you for your message.

Please follow the link below to create a support ticket and provide us with the License Certificate in PDF format

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks

Kate
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Fixed, don’t know which was the solution but what i dit different: - Deactivate / activate pluing - First a other status (free)

Hello,

Thank you for your message.

We are glad to hear that the issue has been resolved.

Let us know if you need any assistance.

Thanks!
Kate
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Hi Alexander,

Thanks for your message.

Bookly is designed to work with a weekly schedule. After you set up the staff member’s schedule, this schedule will be repeated for the following weeks. Please note that the system takes into account the staff member’s schedule when rendering available time slots in the front-end/booking.

So the availability offered in the booking form is based on the schedule of the staff member. Whereas the interval of the slots offered is regulated with the time slot length as this is the basis of how the hours are divided and presented in the booking form.

The add-ons https://www.booking-wp-plugin.com/features/ are intended to help give more flexibility to achieve desired features.

Perhaps making the machines as placeholder staff members will work for this requirement?

Please check our demos https://www.booking-wp-plugin.com/demo-list/ or try the sandbox on a live website before making the purchase to get a better understanding of how Bookly PRO and its add-ons work, and be able to discern if Bookly PRO and its add-ons fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

For additional questions or concerns, please send us an email to support@bookly.info with this ticket number 145974 so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #129036 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thanks for your message.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

If you have additional questions or concerns, please send us an email to support@bookly.info with this ticket number 121165 and your purchase code for Bookly PRO so we could look into this matter.

Many thanks,
Richel

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Hello,

Thanks for your message.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

If you have additional questions or concerns, please send us an email to support@bookly.info with this ticket number 121162 and your purchase code for Bookly PRO so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Bookly plugin supports only our built-in SMS provider. There is no option to use third-party sms provider. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #115618 and your admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #115222 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hello,

Thanks for your message.

Please send us an email to support@bookly.info with this ticket number 114662 and your purchase code for Bookly Pro so we could look into this matter.

Many thanks,
Richel

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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #112900 and admin panel access so we could look into this matter.

Thanks!
Kate
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Hi Simon,

Thanks for reaching out here.

We have answered your email, please check your inbox or spam folder.

Many thanks,
Richel

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Hello Rogerio,

Thank you for your message.

You will need to send us refund request: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- for the wrong add-on. And after that you can purchase Custom fields add-on: https://codecanyon.net/item/bookly-custom-fields-addon/21113970

Thanks!
Kate
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Hello,

Thank you for your message.

Could you tell me what kind of questions you have?

I will be glad to assist you.

Thanks!
Kate

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Hello!

Thanks for reaching out.

Any appointments can’t be rejected by the system itself. Currently, for customers groups, there can be chosen only Pending or Approved (or Default) statuses http://prntscr.com/n3kofq Even if you create new custom statuses you can’t choose them for customers groups.

This add-on can be helpful for you if you want to add specific characteristics to the appointment (e.g., label a client’s appointment as Rescheduled, No Show, VIP, To be Reviewed, etc.) and link custom email notifications to a custom appointment status. You’ll also be able to filter appointments with a custom status in your list of bookings.

Thanks!
Julia Like us? Rate us!
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Hello!

Thanks for reaching out.

I’m afraid such an option is not supported.

At the moment, Cart cannot be enabled together with the WooCommerce online payment integration.

But you can leave your request here: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests and if it gets enough votes it might be implemented in the future release.

Thanks!
Julia Like us? Rate us!
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Hello!

Thank you for your message.

You can create a category – Photo and 3 services in it with 3 different prices and different capacity for each of them.

You can set up capacity with Bookly Group Booking add-on https://codecanyon.net/item/bookly-group-booking-addon/21344225?ref=ladela

Please, try this demo to get a better understanding of how the Group Booking add-on works. https://www.booking-wp-plugin.com/demo/group-booking/

Thanks!
Julia

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