382 comments found.
hi. I’m having an issue with the autogrid plugin. for some reason, if the plugin is running it is throwing an error when I try and log into my wp-admin.
I have renamed the plugin folder so that it stops causing the issue, but my gallery page isn’t working.
What can I do to help get it so the plugin will run and not crash my login?
Hello,
Wow, this is pretty strange, do you get any error in the logs?
Please contact me via email here: https://codecanyon.net/user/castleplugins#contact (for better support)
Best, David
Hello. I’m using your plugin at client’s website but my client wants to remove image names in popups / fancybox. How to make that? Thank you.
Dejan
Hi Dejan,
In the template of your gallery just remove this attribute:
data-title="{{name}}"
Also, if support is needed don’t forget to renew your support period as it has expired
Hello, When a picture in the gallery is clicked, it opens in a show. That is fine but is it possible to show these showpictures without their name underneath? Kind regards from Willem
Hi,
I sent you an email 
Hola,
Desafortunadamente el popup/lightbox no soporta ese tipo de layout/diseño
También te mandé un link a tu correo hace unos días, me confirmas si te llegó
Adicionalmente, puedes responder en este comentario si tienes alguna otra duda, para evitar crear un nuevo comentario
Saludos
hay devolucion de dinero, me gustaria retirarme, no me gusto el plugin.
compre asi 2 dias
Te mandé un link a tu correo
hay devolucion de dinero, me gustaria retirarme
Te mandé un link a tu correo
Te podría ayudar a instalar la galería de ejemplo que viene con el plugin, pero la instalación con tus galerías si tendrías que realizarlas de tu lado (ya que estaría fuera de lo que cubre el soporte del plugin)
Me puedes contactar por correo privado aquí: https://codecanyon.net/user/castleplugins#contact
Saludos
—-—-— galeria es compatible con elementro pro?
Si, puedes incluir el shortcode de la galería adentro de Elementor, también puedes responder los mensajes aquí mismo, para que no escribas un nuevo comentario por cada pregunta 
today buy the product “Auto Grid” to create image gallery with plugin.
Install on my page www.planoscasas.gtei.pe. the plugin.
In my wordpress page or template, template comes with its own library to create gallery.
You can install this “Auto Grid” plugin and replace with existing gallery.
In each of the pages I already have more than 15,000 thousand images working
How can I replace the codes with the purchased plugin. To not reload or upload image, just update in the same gallery but with the “Auto Grid” plugin.
Hello Hugo,
We can continue in Spanish if you prefer 
El plugin necesita un folder lleno de imágenes para leerlo y crear la galería, si ya tienes estos folders o directories en tu instalación de WordPress, entonces solo es cuestión de apuntar el plugin a esos folders.
Si aún no instalas una galería con el plugin, yo sugeriría primero instalar el plugin con el folder que viene por default para que veas como funciona 
Saludos, David
.......................... me ayudaría a configurar, si te envios los acceso a administrador?
Te podría ayudar a instalar la galería de ejemplo que viene con el plugin, pero la instalación con tus galerías si tendrías que realizarlas de tu lado (ya que estaría fuera de lo que cubre el soporte del plugin)
Me puedes contactar por correo privado aquí: https://codecanyon.net/user/castleplugins#contact
Saludos
today buy the product “Auto Grid” to create image gallery with plugin.
Install on my page www.planoscasas.gtei.pe. the plugin.
In my wordpress page or template, template comes with its own library to create gallery.
You can install this “Auto Grid” plugin and replace with existing gallery.
In each of the pages I already have more than 15,000 thousand images working
How can I replace the codes with the purchased plugin. To not reload or upload image, just update in the same gallery but with the “Auto Grid” plugin.
Hello Hugo,
We can continue in Spanish if you prefer
El plugin necesita un folder lleno de imágenes para leerlo y crear la galería, si ya tienes estos folders o directories en tu instalación de WordPress, entonces solo es cuestión de apuntar el plugin a esos folders.
Si aún no instalas una galería con el plugin, yo sugeriría primero instalar el plugin con el folder que viene por default para que veas como funciona
Saludos, David
Hi. How do I setup the various types such as USAGE EXAMPLES PINTEREST STYLE MASONRY GALLERY OVERLAY EFFECTS FULL WIDTH GALLERY POPUP CONTENT
Hello,
In the files you downloaded from CodeCanyon you’ll find a folder named “examples” and inside there’s a file named “all examples.json” you can import that file using the Import/Export feature of the plugin, here: https://imgur.com/a/ZkokeJT
Best, David
That worked. So for the Portfolio Grid theme, the filter titles are a bit small. How to bump up their font size? and immediately below those filter titles is a large gap of 40px. How to reduce that?
Hello,
1) In the CSS section you’ll find this part:
.media-boxes-filter li a {
that’s the style of each filter title, you can increase the font-size from 12px to something bigger
2) Also in the CSS tab find this:
.auto-grid-filters-container {
margin-bottom: 40px;
}
you can reduce the 40px margin bottom
Best, David
I really appreciate your prompt reply and helpfulness. Sorry I am not technical. So I understand your response, and actually had already tried that—your #1 and #2 above. Not working. Its almost as if there is another css sheet in play that is overtaking the one found in the template css tab. If I could add an image here I could show you a screen shot of the code and the resulting page. For instance on #2 above in the tabbed css for the template I reduced the margin bottom to 0px and there was no change to a non-cached, refreshed front end. Using the inspector, it shows the place to make the change is here: (index 907) #auto-grid-container-64079a3070e10 .auto-grid-filters-container { margin-bottom: 40px; }
Hello,
Strange, are you applying it in the correct gallery?
You can send me a private message here: https://codecanyon.net/user/castleplugins#contact then we can continue via email so you can send me some screen shots
Best,
David
Hi. I just purchased yesterday. I configured a few things and am learning how this works. I am not very technical. The problem I would like help with is the Mobile View of the categories at the top. They are spaced too far apart, both horizontal and vertical. How do I modify to reduce the spacing?
Also, what is the difference between this plugin for WordPress and the one called “Media Boxes Portfolio”?
Also, a feature request: I would like to be able to display pdfs in the same way images are displayed. As far as I can tell, there are NO plugins for this anywhere.
Hello,
Thank you for your purchase
1) You can customize it through CSS. Can you send me the link to your site where the gallery is? so I can send you an exact CSS snippet for that
2) The auto grid plugin scans a directory in your WP installation (that you can manage via FTP) and creates a gallery from that.
But in the Media Boxes you can create the gallery from your posts or custom post types or from your Media Gallery
3) it sounds like a good addition, we would still need a thumbnail for the gallery though and maybe show the PDF in the popup/lightbox
I hope this makes sense
Best, David
1) https://pipelineinspector.us/book-photo-gallery/ Where do I put the css (recall I am not technical). I notice screenshots on the Envato page that show the Categories on mobile with no spacing.
.media-boxes-filter>li{
margin: 0 2px 5px 0 !important;
}
Navigate to your gallery settings and under the “Template” tab you’ll find a CSS section, just add it there
That worked! Thank you.
Hi, we are experiencing issues using your module Auto Grid Responsive Gallery for Wordpress.
Website: https://www.jwd.cz
Open the website in mobile Chrome or Safari, go to: https://jwd.cz/fotogalerie/And click on WILDa Afrika, try to scroll down. The page crushes every time.
Can you please help us?
Thank you!
Jan Strádal
Hi Jan,
I inspected your website, and it worked great on Chrome & Firefox for me, but I see the issue on Safari.
I tried to look for anything strange on the plugin, but there’s no JS errors or something missing
I noticed this: https://imgur.com/a/2lVVjVp those resources never finish loading (this is happening in the home page as well), I’m not sure if this is related.
By any chance do you have a google analytics plugin or another analytics plugin? if so, could you try to disable it for testing?
Best, David
I just deactivated GTM4WP and Yoast SEO plugins. No change unfortunately. Btw I experience that issue in mobile Chrome as well
Very strange, any chance you could give me access to your WP, so I can run few tests? you can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
Best, David
Hi, I sent you login details couple od days ago, any chance you managed to look into it? Thx
Hi Jan,
Sorry, I was away during the weekend, I sent you an email, let’s continue there 
Hi! How can I customize the deeplinking URL on filters?
So, I have the gallery at mysite.com/gallery It shows all images. Above, I have the “categories” (the different folder names from the backend) If I enable deeplinking on filters the URL is not SEO or user-friendly.
I want to have it in this form: mysite.com/gallery/category1 , but it shows: mysite.com/gallery/#(autogrid-grid-5a2027e8e81b5|filter)=.category1;
Can you please tell me where and what to edit?
Thank you!
Hello,
Unfortunately is not possible to customize the deeplinking feature, in a future update I’m planning to simplify it to something like #filter=Category 1 but would still need to use the hash (#) since I can’t interfere with the site normal navigation
Meanwhile if you don’t like it you can turn it off with this setting: https://imgur.com/a/0jTuV6m
Best Regards,
David
Hi, your plugin doesn’t fonction. I want a refund please.
Hello,
Sorry to hear that
Please contact me via email here: https://codecanyon.net/user/castleplugins#contact
Best Regards,
David
Hi! Each time I update the plugin (now it is on the latest version) all my images and folders are deleted and replaced with the ones from the demo under this path: wp-content/plugins/wp_auto_grid/galleries/gallery Can you fix this? I had to delete the demo ones and recreate mine manually each time… thank you!
Hello,
You are correct, when you remove the plugin it removes the directory “wp_auto_grid” which contains the galleries folder, I would suggest to place the galleries in a different directory, maybe directly under wp-content, for example:
wp-content/galleries/galleryand then in your gallery settings, just change the path like this:
../../galleries/galleryso now your galleries are not deleted when removing the plugin
I hope this makes sense
Best, David
Unfortunately, it is not possible. The directory cannot be changed. The path is: /wp-content/plugins/wp_auto_grid/galleries/gallery but only the ”/galleries/gallery” part can be changed, the rest is impossible to edit.
galleries/galleryjust replace it for this:
../../galleries/galleryand that’s it, with the ../ you can navigate back
Let me know if this makes sense
Best, David
Hi, I noticed there’s like a photo count limitation. I checked that up to 1300 photos (in different folders) everything is fine for the same gallery, but if I add more ones then blank page appears on frontend webpage. Could you tell me if I’m right? If I’m wrong (no photo count limitation), why can’t add more? Best regards, Diego
Hello Diego,
The plugin doesn’t have a limitation, by any chance the new images have some special characters on their names?
Best, Dasvid
Hi David, there’re no special characters. All the images have the same name + different number. It’s a generic problem because there’s the same problem even if I change the n+1 image (it works up to “n” images).
Diego
Hi Diego,
Can you show me a living example online? you can contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
is there is any option to enable “Download” button on each photo .. ? i wanna use it as photo deliver for my clients ..and they can’t download images on their smart phones
Hello,
This feature doesn’t come by default, but by modifying a line of JS code you can activate a “download” button in the lightbox (fancybox)
I hope this helps
Best, David
hey,
your plugin does not support the possibility to share the images in a gallery via Facebook ect. ?
Hi,
by default the plugin doesn’t have this option, but there’s a way to activate something like this in Fancybox (the popup), to do that, you would need to open the class_auto_grid_shortcode.php file and add this line of code: https://imgur.com/a/rZFp0Kd
I hope this helps
Best, David
Hello, i have paid for this plugin and install it to my wp but still something missing to play site online… This what i see in my wp admin page: Please help! Tank you!!!
The following themes are installed but incomplete.
Name Description __MACOSX Stylesheet is missing. wp_auto_grid Stylesheet is missing.
Hello,
This is quite strange, by any chance in the .zip file you are trying to upload there’s a __MACOSX folder or file? if so, try removing it
If still no luck, please contact me privately via email here: https://codecanyon.net/user/castleplugins#contact
I’ll be happy to install the plugin for you
Best, David
Hello!
I’ve been using the plugin for many years but I’m having an issue that me and my web developer have been unable to fix.
My website was migrated to a new server, and since, the Autogrid images are not displaying anymore. You can see on this page: https://zabou.me/street-art/ (under each date there should be images). I’ve been looking into what is causing the problem but I’m unlucky so far. Any help would be greatly appreciated!
Thanks so much for your time, Zabou – contact@zabou.me
Hi Zabou,
it may be a permissions issue, if you try to open this page in your browser: https://zabou.me/wp-content/plugins/autoGrid/reader.php?directory=art19&categoriesOrder=byName&imagesOrder=byNameReverse it says “Forbidden” it shouldn’t be forbidden, try setting the folder/file permissions to 777
Best, David
Hi David, I tried to change the permissions to 777 on the reader.php and different folders but unfortunately it still didn’t display the images. Let me know if you can think of anything else? Many thanks, Z
Hi Z,
Strange, it still says “Forbidden”, can you try contacting your hosting provider and send them the link above so they can bypass that file, so is not blocked by the web server?
Best, David
Hi David, the web developer enabled direct PHP file access on the server and it’s now working – victory! Thanks for your help 
glad it is working now 