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257 comments found.

How do we choose eg Warsaw to appear on the map with the location as well as the choice eg Berlin to the stamp on the map further on the section Warsaw. And should move to Berlin

Hi, are you using “Layout Accordion”? can you please tell me where you choose Warsaw? you can email me at zubair@agilelogix.com.

Thank you

Hello, I installed the plugin on my website (https://www.gayokay.nl/gaymap) But when the page is done loading, the map is nog showing? After you scroll te page down the map shows up? Also the map layout doesn’t change? We wanna have the blue map layout but when i select that in the settings nothing changes?

Please email me at zubair@agilelogix.com.

Thank you

done

OK. Thanks

How to create a shortcode in the backend of WordPress? I cannot find it on my wordpress site. This is very confusing!

Hi, thank you for purchasing our plugin.

https://image.prntscr.com/image/r1OxZqORSqq86aedj46D2g.jpg

This error as I can see from the screenshot, it’s not from our script, it’s fusion script that generates error, once page error is generated it will break the code of page, and the scripts running after that will not run (i.e store locator script).

For the Visual Composer, we have tested it multiple times, the plugin itself has no conflicts with the fusion builder or VS, if you have any problem, please email me your site details at zubair@agilelogix.com, so I can check your problem and let you know real issue.

Thank you

Hello,

Yep, but when I disable your plugin. The fusion builder does not have anymore of the js errors. So there is an existing conflict between your plugin and the fusion.

Anyway, my web developer will contact you here shortly. The name is Jed La Rosa. Thanks

Yes, please email me with details.

Thank you

But I have only one category … but I want to divide them by region (italy) ... if instead of ‘categories’ I enter ‘region’ ... can I filter members by region? Example: I want to see all the members of the lazio region … or I want to see the members of the region lomnbardia …. can I?

Yes you can, you can add regions as categories.

Please check this example.

https://agilestorelocator.com/demos/google-maps-contact-us-page/

Thank you

Hi,

Is it possible to implement a custom (home made) template on the plugin and use it instead of your templates?

If yes, is it possible to display customs information like the services that stores offer?

Thanks.

Yes, you can do it, make a copy of the template and put it in your theme.

https://agilestorelocator.com/wiki/customize-template-without-modifying-core-plugin/

you can show custom information that stores offer.

https://agilestorelocator.com/blog/customize-google-marker-infowindow-sidebar-store-locator/

Thank you

jamiec1

jamiec1 Purchased

You need to add Scotland and Wales to the dropdown as Google not recognising addresses for UK when in those countries

Hi, sorry I don’t understand your point, can you send me your SITE URL and screenshot at zubair@agilelogix.com.

Thank you

How come when I try to post custom hours, they aren’t displayed on the map?

Please share your site URL, you can also put your custom hours in {{:description_2}} tag and show it in your templates, as described in the link.

https://agilestorelocator.com/wiki/add-additional-time-slot-store-locator/

Thank you

stohrn

stohrn Purchased

Plugin won’t load, user always need to refresh the page which is less than ideal. Is there a solution?

Hi, no user never need to reload his page it works with default page load, please email me your site URL at zubair@agilelogix.com, I’ll let you know the conflict.

Thank you

I have some pre sales questions:

Is it possible to substitute an image (jpeg,png etc) instead of a logo in the store info boxes, and if so what should the ideal size be? If it is possible, can the image be added to a column in the bulk upload spreadsheet?.

I am contemplating using the plugin for an association of dry cleaning businesses, not many of which would have a logo (in fact only about half of them have websites). However, they can all supply an image of their storefront. I have read your article on deleting the logo, but a picture or image of some sort makes the interface look more attractive than just a list of stores.

Also, if spreadsheet details are changed after the first upload, do subsequent uploads merely update the changes, or do they create a duplicate list of the same stores? This might sound like a silly question, but it has already happened on another store locator plugin which I tried and abandoned.

Finally, when viewed on a mobile phone, (a) are the phone numbers and website links clickable, and (b) does the “Get directions” link take you to Google Maps (assuming the app has been installed on the phone) where you can receive GPS voice instructions to guide you to the destination?

Regards

Michael Roper

Hi Michael, here are the answers to your questions.

Is it possible to substitute an image (jpeg,png etc) instead of a logo in the store info boxes, and if so what should the ideal size be? If it is possible, can the image be added to a column in the bulk upload spreadsheet?.

@Yes, you can upload any image instead of logo and it will appear in the popup, there is a column for image in the spreadsheet.

I am contemplating using the plugin for an association of dry cleaning businesses, not many of which would have a logo (in fact only about half of them have websites). However, they can all supply an image of their storefront. I have read your article on deleting the logo, but a picture or image of some sort makes the interface look more attractive than just a list of stores.

@Yes, image make it attractive, but it’s not mandatory if you don’t have image, it will appear without image.

Also, if spreadsheet details are changed after the first upload, do subsequent uploads merely update the changes, or do they create a duplicate list of the same stores? This might sound like a silly question, but it has already happened on another store locator plugin which I tried and abandoned.

@This section is under-development and should be up by next week release to update stores instead of duplicating.

Finally, when viewed on a mobile phone, (a) are the phone numbers and website links clickable, and (b) does the “Get directions” link take you to Google Maps (assuming the app has been installed on the phone) where you can receive GPS voice instructions to guide you to the destination?

@This section is under-development and should be up by next week release to open in mobile app in mobile devices.

Hi

Thanks for your responses to my queries.

I have since purchased and installed the plugin at https://pdawa.com.au/pda-member-locator/, and I now have some further queries:

1. When the store locator page is opened the categories are displayed on the left, but the map is blank. If a store is selected after opening a category, the map appears and the store’s marker is shown. But why is the map blank at the outset?

I have entered the coordinates of Perth, Western Australia’s capital under “default Lat/Lng” as the map centre point in the plugin settings, and the site also has SSL installed (if that is a factor)

2. Under the template I have selected, when a store’s popup info window appears there are three tabs at the bottom of the window, one of which is “details”. I would have expected this to show the uploaded description of the store, instead of which it takes you to the store’s website.

As I intend to alter the template to add a website link box as per your knowledge base article, this will confuse visitors.

How can it be fixed?

3. I have downloaded your bulk import excel template and have been careful not to alter any of the column headings. I have also studied your guidelines regarding the correct method of entering starting and closing times where they differ from day to day.

Despite this, when I did upload the stores, the “description” information imported correctly, but the detailed starting and closing times did not. (The “custom timing” option for each store seems to have defaulted to “off”)

Even though I have since amended the daily start and finish times manually for one store, and added ”additional details”, the description, additional details and starting and finishing times are still not displaying on the popup info window.

Can you advise me on this?

4. Is there any way I can hide the “Find A Store” search box which appears in the top right hand corner when the page loads?

I want to encourage visitors to find a store by clicking on a category and having the existing stores displayed on the map.  They can then find their way by clicking on the “directions” button and entering their current location.

Having the search box showing as well may only lead to confusion.

5. When using the “Manage Stores” section of the plugin, I find that when I scroll horizontally to the right to get to the edit link for a particular store, the store name has disappeared from the screen due to the large number of columns available.

This makes it very difficult to find the store I am looking to edit, particularly if I have expanded the page to show 50 entries.

Is there any other way to easily select one store and go straight to the edit link?

6. I have uploaded a “PDA” jpg image as the default logo, after having studied the pixel dimensions of your default logo, and making it as close as possible.

However, as you will see when you look at the page, the images are distorted.

Can you suggest preferred sizes for the logo image and also for images to be added to info boxes?

7. When I first enquired on August 5th I asked about (1) updating the import spreadsheet rather than duplicating it, (2) making phone numbers and emails clickable on the mobile version, and (3) enabling directions on the mobile version to be linked to the Google Map app to enable spoken GPS directions.

In your reply you indicated that all these issues were under development and should be up “by next week”.

Can you give me a definite date for this?

If points (2) and (3) are not going to happen any time soon, then the plugin will be greatly devalued.

The vast majority of users will access it by mobile phone, and if they can’t get voice directions or ring or email directly from their phone, then they probably won’t bother at all.

I like what I have seen of the plugin so far, and I apologise for the lengthy list of questions.

However, I am keen to get it working correctly, and I would appreciate your assistance.

If you require access to the back end of the site, please let me know, and I will create a user name and password for you.

Regards

Michael

Hi Michael, your account doesn’t show that you have purchased, please comment with the right account, we will gladly assist.

Thank you

What’s the best way to trigger the geolocation from a custom button on page? Also I find that Chrome seems buggy when it comes to the geolocation button, in your demo https://agilestorelocator.com/demos/store-locator-demo-3/ it’s the element with “glyphicon-screenshot”.

Hi, for Chrome it is must to have SSL.

https://agilestorelocator.com/blog/ssl-must-geolocation-api-chrome-browser/

Email me at zubair@agilelogix.com, I’ll share the guide for custom button Geo-Location.

Thank you

Hi. Very nice plugin. Works like a charm. Just one little question. The distance slider is just visible after entering a location. Is there a possibility to make it visible at start?

Hi, thank you. It appears later because we don’t know the source (coordinates) for the distance, when user enter or select geolocation, his home location is considered as Center, that’s why once we have two end points we show the distance slider.

Email me at zubair@agilelogix.com, I’ll let you know, how you can show it from start.

Thank you

tonpanjer

tonpanjer Purchased

hello. Just bought your plugin and uploaded stores. What am I doing wrong. I see my stores in the list but not on the map?

https://nlmysole-otuwela.savviihq.com

Please activate your error reporting and send me the logs at zubair@agilelogix.com.

Thank you

tonpanjer

tonpanjer Purchased

I dont know which error reporting I should activate? Is it possible it is because the hostserver is not allowing such long (time) uploads? I have solved it now by uploading the entries in different chunks. Ofcourse this is not a long term solution. My main problem now is memory. The Store Locator is slowing down my homepage on tablet and smartphone. How can I fix this? Now its hardly working at all because of the extreme slow load time. Thanks

https://nlmysole-otuwela.savviihq.com

Please check your email.

Thank you

trioen

trioen Purchased

Hi. I am having problems entering text in the search field. Cant add text.

Please email your site URL at zubair@agilelogix.com.

Thank you

JackMagic

JackMagic Purchased

Hi there,

I’ve noticed that when importing a list of store, ones that have already been added get duplicated not updated. Is this fixable?

Hi Jack, yes import process doesn’t have validation for duplicate records, we will add it in our upcoming release.

Thank you

Hi,

I´ve got a presale question: Can I insert the information like opening hours from a single item with a shortcode to a page or post?

Hi yes you can insert any details about the store and you can also customize what to appear and what to hide from template, sorry I don’t understand your exact question.

Thank you

Hi, I would like to insert the store information to a post or page via shortcode – is this possible?

Hi, sorry shortcode renders the store locator only.

Pdawa123

Pdawa123 Purchased

Re your comment “Hi Michael, your account doesn’t show that you have purchased, please comment with the right account, we will gladly assist.” to my last support request, I apologize for logging in with the wrong account. I sometimes buy plugins for the Dry Cleaners Association via my own Envato account, and had forgotten about this one.

My purchase code is ebfcdb43-ac3c-43de-b106-14a6d7851fe7

Hope this helps

Regards

Michael

Hi Michael, thank you. Please email me at zubair@agilelogix.com, I’ll send you the reply for that.

Thanks

Hi there,

what is the embedding code for the plugin?

thank you

b8598225-ff16-42e9-a761-667f7d3305c8

Hi, if you have installed the plugin, please add shortcode [ASL_STORELOCATOR] on your page.

Thank you

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