Hello,

The website links (or “View Location”) buttons are not linking to their correct page. Under Managed Stores, each store I have linked to their own internal page on this site. Every location’s link on the locations panel is linked wrong and sending me to my 404 page. I’ve cleared my site’s cache. Am I missing something? Thank you.

Hi Team,

We are using the Agile Store Locator plugin on our WordPress site, which is hosted on AWS with Redis caching enabled.

Since this morning, the site has become unstable. Several URLs are redirecting to incorrect paths and displaying store locator data instead of the actual page content. We are also using the Divi Builder on the site.

Could you please investigate this issue on priority and help us identify the root cause?

Please let us know if any additional information is required from our side.

Now the site is working perfectly Additionally, we would appreciate your guidance on what steps can be taken to prevent this issue from occurring in the future.

Hello,

I would like to test your plugin on a staging environment before making a purchase. In this process, I would like to know if it is possible to use the license on my test site and then transfer it to the live website later.

Additionally, I need some assistance regarding translations. I edited the language files using Poedit; however, some strings are not included in these files and therefore cannot be translated. For example, I could not find the following texts in the translation files:

-Find Nearby Service Providers -Number Of Shops: 34

Could you please advise where and how these parts can be translated?

Thank you in advance for your support.

Best regards,

Hi there. I love your ASL plugin. One thing: I am seeing this error in the Google Chrome DevTools Console:

Uncaught (in promise) InvalidValueError: asl_init_callback is not a function js?libraries=places,drawing&key=API_KEY&callback=asl_init_callback:1297

I followed instructions here and made sure that ASL > General > Remove Other Maps Scripts is enabled.

Can you help with this error?

Thank you!

~ Angela

Hello,

recently i get this Line added to my exported Stores: Deprecated: fputcsv(): the $escape parameter must be provided as its default value will change in /var/www/vhosts/wohn-profis.de/httpdocs/wp-content/plugins/agile-store-locator/includes/admin/csv/reader.php on line 629

What can I do to fix that?

kind regards

I am using this plugin and seems it keep on and off. I need to vaildate my purchase everytime. it work ten minutes, then it off again. Any solution?

Hi, we have 3 ASL licenses. Some URLs have cnanged. I will send an email to you serparately

Many thanks, Alex Mayer

Hello, I am listing locations for my website and would like to have 2 side by side buttons (like in the templates that show “directions” and “website”) but I want both to be links. Is it possible to add 2 links? I’ve been trying with no luck.

Thank you!

Message from my client:

We had a distributor reach out asking if they could be used as the default for the province of Ontario in the dealer locator. We’re open to this, but wanted to see if it’s possible to set them as the default for Ontario when there are no dealers within the 200-mile radius.

Correct, only for Ontario, CA, though. Everywhere else, we would still be the default. I’ve never been asked this question and know whether it was possible.

if we have you set to a default if no one is found within 200.. then no. I dont think so.

I dont think it can go both ways. Id have to reach out to the developers of the plugin to see if there is a special script to add.

Dear Support Team,

I hope you are doing well.

I am currently using Agile Store Locator, and I would like to ask whether the application supports a multilingual setup.

Specifically:

Can the Store Locator display content in multiple languages depending on the user’s locale or language selection?

Is there a built-in language switcher available on the frontend?

Does it support translation of store details, filters, labels, and interface elements?

Is it possible to add custom translations if needed?

I would appreciate it if you could provide some clarification on this and possibly share any relevant documentation.

Thank you in advance for your time and assistance.

I didn’t get my purchase code. And im getting Error in validation! Contact us at support@agilelogix.com with purchase code and number: 2618899215 this error

Hello I just purchased my 3rd license and none are showing active on my new site, please help!!

Good morning, Yesterday I purchased the plugin license, and when I downloaded it, I saw that it doesn’t work for the functionality I need. I have read the features carefully, and it doesn’t work for my website. Can you give me a refund? Thank you very much.

Hi, I’m trying to validate my latest purchase code in wordpress. It just keeps loading and never finishes the verification. Do I have to wait or is something wrong?

Hello,

We recently purchased this plugin for our store but looks like it is not aligning with the needs.

Wanted to know the refund policy for the product.

Store Locator (Google Maps) For WordPress

Regular License

License Support Expiry Date: Saturday, January 23, 2027

Hi there, we are currently managing around 30 company locations in WordPress using a custom post type called “Locations”, where all business data (address, contact details, opening hours, geo data, etc.) is stored via Advanced Custom Fields (ACF).

Is it possible to use your plugin directly with existing CPT + ACF data? Can our “Locations” CPT act as the single source of truth, so no data has to be duplicated or maintained separately inside the plugin?

Our goal is to keep all location data centralized and let the plugin consume that data rather than creating or syncing additional entries.

HI, I purchased your app and used successfully on my staging site, I have now migrated the site to the live domain and none of the data is coming over, it won’t even let me save my maps api. I keep adding and then inputting the Default Coordinates and then it looks like it has saved but does not, once refreshed this then removes. It also will nto allow me to import settings, I just keep getting the error “Failed to import configuration, contact support for help.”

Please help ASAP, I have just launched a live site, the url is https://sur-ron.co.uk/

Hello,

I purchased the plugin yesterday, but unfortunately it does not seem to be working correctly.

I am experiencing an issue with Google Maps. I have created two separate Google Maps API keys:

one API key for the website (browser key),

and one API key for server-side usage.

Both API keys have been configured correctly, and the validation process inside the plugin completes successfully. However, the map itself does not load or display on the frontend.

Could you please advise what might be causing this issue or if there is any additional configuration required?

Thank you in advance for your support.

Best regards,

We are using the paid version of the plugin and are using the [ASL_FORM] shortcode on the page where we also have the listings and search functionality. We have recently learned that this form no longer allows anyone to make a submission. We have tested it ourselves and it just keeps asking us to ‘Complete’ the form even though we have filled out every field.

You can test for yourself there. The plugin, dev tools, network tools, console, none of them give any information as to WHY the form is failing or which field/information it thinks isn’t being provided.

When we use the back-end form we can successfully and easily add new locations.

Hi there. My map is asking for a validation key again. And when I enter it, it says its already being used. But it should have only been used on this site. Looking at license dc641ddc-9a9b-4182-9120-2828636c41cc for https://grove.manitowoc.com/

It was previously used for https://grove.mcommgroup.com/ when in staging, but switched over once moved live.