1978 comments found.
We have a big issue, we are just about to launch a new site and we update to the new master slider and now half of our sliders are not working. We are missing a deadline here. On the support forum we where told to disable all plugins. We have done this and it is still not working. Then the support says there is a js issue but no solution?
Dear sir,
We will take care of your issue on our support forum.
I hope so :/
Other people are reporting the same problem with the new update http://support.averta.net/envato/support/ticket/sliders-are-notshowing-after-update/#post-24178
Hi,
Please check the topic, we responded there.
Your Item is good. And I also submit my products to Evento Market place. They always make hard reject to my items.. I have not found any link to say evento owners, what I have in my mind. So, I am writing here because it very good item on market.
Evento just stuck and …... market place. Today I am saying and world will see in nearly future. I will sale all of my things as I am selling products yet also. And this market will die soon….
Nothing is forever.. Because a lot of developers get a lot of good items hard rejection by the staff. They approve items for only who join them in start on in middle. Good by themeforest. I am leaving you for always.
I think the owner of this product have directly contact with team. So, please forward my message.
Dear friend,
We are really sorry about rejection of your item and thanks for using Master Slider. We hope to see your great products on any marketplace soon.
Good luck my friend 
bahhhh… The market place this time you and every one knows well. Only themeforest is going on top this time. So, now the idea comes to sale it directly to companies. Lets hope for the best… Thanks for keeping good wishes for us. But if you have any idea about custom PHP project hard rejection?
Fortunately we had not such experience before. The best solution is contacting the reviewer and asking him about the reasons.
Thanks for your reply. I think , You know this for hard rejection, we don;t know about the person. Its okay. But it will good if some one just check our code. And have the experience of themeforest market.
regards Umer Sharif
I have updated to the new slider and now half the sliders on my site are not working?!
The support forum is not working. Other people have reported the same problem, http://support.averta.net/envato/support/ticket/sliders-are-notshowing-after-update/#post-24178 When will this be fixed? At this stage we will have to use another option.
Hi,
Please check the topic, we responded there.
Hi There, We are using the latest WordPress 4.1.2 and after updating your plugin to the latest version (2.12.0) the CSS on your slide show is not working right. it’s not showing the layers (text, images, etc. )on the front page but it i showing the on the back end. Please Advise. thank you
I’m using custom posts with advanced custom fields, can I pull the posts into the slider and make my own template to place the custom fields in? There are images other than featured images being used, so need to call the ‘img src’ not the id from the meta data.
Hi,
Definitely,
You have access to plenty of dynamic tags to fetch the value of images, image src, content, excerpt, ..
Regards
In my case, the latest version of this fantastic plugin is showing an error when displaying overlapping images in the slider, showing them in a different size and position originally indicated, including in some cases not showing the images, something that has not happened in the previous versions. In fact on my site I had to return to the previous version for my sliders display correctly.
I hope I can review this decision.
Best regards.
Hi, is there any way to mute embeded youtube videos? The ‘volume=0’ paramter doesnt work and wondered if there is a workaround?
Thanks
Hello,
I have a problem with “Master Slider” integration to Visual Composer Tabs Element. When I add the “Tabs” element on page and add “Master slider” into two or more tabs, my second, third, etc tab displayed with glitches. In all tabs added the same Master Slider element, but only first TAB displayed correctly. Tried with several themes – situation the same.
See screenshot for more details: http://i.imgur.com/02OrA7U.jpghi there, where can I see the newly added sample slider? (fullscreen with zoom effect)
Hi,
Please click on “Create new slider” button, the sample slider will appears in popup window.
Regards
Hello,
I’m trying to load an album from facebook, but it doesn’t seem to work. Does the plugin still work for that?
I just found that I get a console error in google chrome: Uncaught TypeError: Cannot read property ‘wakeup’ of undefined masterslider.js:3657
Hi
we need this slider for adding in our theme that realse in next month , but seems the extended license not available here . where we can order extended license .
thanks in advance
Dear Sir or Madam,
First, thanks for choosing MasterSlider. You can purchase extended license for bundling Master Slider in your theme or template. For more information about extended license and conditions, please take a look at this page: http://www.masterslider.com/extended-license/
Kind regards, Averta
tnx Averta
You are welcome 
Hello, I purchased a theme with your slider. I had a question about the Partial View Slider version 4. Is there away to keep the middle (main) slide vibrant while the other 2 slides to the right and left of it dark. Right now, when the slider waits until the main slide is focused to turn off opacity. I would like the slider to operate like this one http://www.viceroyhotelsandresorts.com/en/anguilla.
I hope I make sense. Thanks for your help.
Hi,
how can I change color of tooltips?
thank you
Hello,
Master Slider 2.10.2 was with the theme of Embrace. Prior to update this version everything worked correctly, but after the last update is now no access to wp-admin/admin.php?page=masterslider. A message appears: “You have insufficient privileges to access this page” in the admin site has access only to the menu “Settings”.
I deactivated all plugins except MasterSlider, delete and re-installed it, still all the same
Could you tell me. please, in what could be the problem?
Thanks a lot.
That’s strange issue, no one reported something like this. Please install map_cap plugin to rescan your user “capabilities”. I am sure it will resolve your issue.
Regards
Thank you for reply, i installed this plugin, but it establishes the capabilities only for custom post, and there is no master slider
Hello, I want to buy extended license. You don’t answer my email.
Tq
Hi,
We replied your email, please check it.
Regards
I have not received it. can you resend again
Tq
Hello,
I have not received the email. when can I buy the extended license?
Thank you
Dear friend,
Please make sure you are sending your request from this form: http://www.masterslider.com/extended-license/ , we have not received any request from you.
Regards
Buy this plugin, I’m using it on a site that has scrolling. I wish the animation slider starts when the slider enters screen. Have any way to do that?
Hi,
Yes, please update to latest version, in slider setting there is an option to let you to enable this feature for slider.
Regards
Thank you. You can help me. Where the option is located, as it is called?
Under slider setting there is an option name “Start slider when appears in browser window”, please enable it.
Regards
answer in private message on the forum but not getting answers from 7 days ago
Hi,
I can’t find your topic in forum. Could you please put the topic address here?
Regards
When I create a custom button, its stripping my color for the button text.
NVM, I found an answer on the support form. Thanks
Great, good luck 
I really appreciate you guys making this awesome slider!
Question: When adding a gallery to a post and then clicking the option to change to a master slider it would be nice to also have the option of clicking it to make it pop up as a full screen slider.. I think you have this option already on the regular sliders.
Hi,
Thanks for your feedback
I passed your request to our dev team, after investigation it might be available in future updates.
All the best
Just out of curiosity, is this in the recent update now? Maybe next one?
Hi,
No it is not. I hope it be in next update.
Regards
I purchased this plugin last week and have had a week to play with it, it’s a very good plugin with very good support. The one issue that I had was solved within 24 hours (which was based on my own lack of php knowledge). Thank you very much guys! 5 star!!
Thank you so much for your feedback. We’re glad you like it 
Hello,
I did put the Master Slider shortcode [masterslider id=”1”] in my Top-a widget and it will not load, any idea why ?? i use unity template from yoothemes
Please let me know
Great job Thank you