averta

averta supports this item

Supported

This author's response time can be up to 2 business days.

1347 comments found.

Giopuma

Giopuma Purchased

gracias por el foro, por favor me pueden ayudar, ya instale el plugin pero no puedo acceder a la edición de la capa de texto, ya sea en un nuevo slider o en uno preexistente, y también esta bloqueados los temas para poder editarlos.

por favor su ayuda urgente

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

hi theme author, iam not able to activte the plugin on my site trendylyf.com. it says plugin hasbe been activatedon other domain, but i have uninstalled the plugin on all themes, how i identify on which domain earlier is was activated to deactivate on and ative on my current wwebsite. Regards, Ranganath

Hi,

We made managing activated licenses quite simple by creating a management account for our clients. Please register and login to support panel, in your panel there is option to check and manage your activated licenses and also you have the option to deactivate them remotely.

After registration you can access to your user profile on our support center using this address: http://support.averta.net/en/profile/

Regards

Fabsy

Fabsy Purchased

We use the “Master Slider Pro” slider with vertical thumbs (on the right) and everything works fine, but we are not completely happy with the flabby thumbs navigation list. We would like to use it with a fixed thumbs list, without the unsteady effect when you press and hold the cursor and move it over the thumbs. In short simply everything should be fixed. We hope that you can easily help us with this little modification. Thanks in advance.

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

masterbip

masterbip Purchased

Hi there. I got some Slider plugins but since I discover your Master Slider … I am in another world, another level. So light, so easy. So fast. Thanks, many thanks.

Ok. i got a question. Is there a way to generate automatic thumbnails for slider, in order to let the administrator or client only upload main imagen/video background and let the slider generate the thumbnail automagically? Thanks in advance

Hi,

Thanks for choosing Master Slider. At this moment, Master Slider does not support this feature. I passed it to the dev to consider it for the future version. Thanks for the suggestion.

Regards,
Averta

That wioll be awesome. Thanks!

Dear friend,

Setting the thumbnail is optional, if you do not specify the thumbnail manually, Master Slider will generate the thumbnail automatically from the main slide image.

surfingcr

surfingcr Purchased

Hey I am trying to find where a setting to hide on mobile devices. Despite the usage on mobile I would like to hide it, can you tell me how? I brought the pro because I thought it would be a simple setting to make.

Thanks Awesome script too

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

Good morning, Today I bought your “Pro Master Slider” plugin. I bought this because I liked your DEMO. How do I import your demo for my website and then customize them? Thank you very much> Silvano Martinelli

Dear friend,

All sample sliders in our demo site are available in Master Slider too. Just click on “Create new slider” in your admin area, then you can choose from a long list of sample sliders to import to your website.

Regards

Hi, thanks for reply.

I followed your suggstion but the template are locked ( i can see all the templates with the lock logo on the right side). When I pass the mouse over the template appears only “preview and “testdrive”.

If I click “create” i can have access only to empty slide.

Please advise asap.

Thanks a lot.

Best Regards

Silvano Martinelli

This is the link at our site web (Master Slider): http://www.iotilavobio.it/wp-admin/admin.php?page=masterslider&action=delete&slider_id=19&paged=1

Hi guys, I used this plugin over a year ago but it had a problem with playing video files in firefox for MAC only. PC’s and other browser like Chrome and Safari the video worked. But I could never get for example a .ogv file to play on the slider when viewing on firefox for a mac.

Did you ever fix this issue?

by
by
by
by
by
by