Discussion on Master Slider - Touch Layer Slider WordPress Plugin

Discussion on Master Slider - Touch Layer Slider WordPress Plugin

4.55 (849 ratings) 4.55 stars
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averta supports this item


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1880 comments found.

Hi, do you have integration with the crocoblock jet engine?

If not, are you support for shortcode? The Jet Engine, generates shortcodes for rated fields …

Perhaps it would work, an integration with Metatags of the element would be incredible as well.

For example the images of the slide, can be loaded via Shortcode?

The shortcode would render the complete URL for the media.

Hi, Thanks for contacting us, Unfortunately, there is no default option to add the images via shortcodes or integrate these two plugins.


We get the below admin error in version 3.5.9:

It seems an error occurred while initializing slider, error message(s):

Uncaught TypeError: s.charAt is not a function File: /wp-content/plugins/masterslider/admin/views/slider-panel/js/msp.required.js?ver=3.5.9 line: 69

How to solve?

Hi, where can I find the change log since 2016 ?

Hello, can I put a different image for mobile devices and a different image for desktop into my slider somehow?

Hi there, Thanks for contacting us, If you want to change the background image of the slider in different responsive modes, unfortunately, there is no default option for that, but will add it to the suggestion list.

But if you want to change the image layers of a slider there is a solution that we suggest creating a ticket. So, the support team will help you with that.

Submit a Ticket

Hi, couple of questions 1 .Is it possible to embed virtual tours or cinemographs? example: 2. Can place a smaller slider within a slide?


chre Purchased

Hello, does the current pro version work with WP 5.8.2? And will the sliders made in v2.9.2 after work after WP upgrade to 5.8.2?

Hi, the answer for your both questions would be, yes ;)


chre Purchased

hanks, I bought the new vesion and they did.

you are welcome

Hi, is it possible to add shortcode ajax add to cart in hotspot showcase?

Hi, I am sorry but it is not possible

Is your theme compatible with shopengine? I just recently bought the plugin and I am looking for a compatible theme.

Hi. As far as we know there is no report from our users about this. But I cannot promise this since we have not tested that by ourselves. You may try to check Master Slider free version with that plugin as well first

Hi Averta. Tell me how I can turn off the blank.gif output and replace it with the original image?

Hi, Can you please submit a ticket in our help center?

Submit a Ticket

Your plugin needs update (free version) it’s showing in plesk server this vulnerability issue: Master Slider 3.7.10 WordPress Master Slider plugin <= 3.7.0 – Authenticated Stored Cross-Site Scripting (XSS) vulnerability it opens security breach in our server with customers that are using the free version of your plugin!

Slider with vertical carousel


I really like your sliders. I would like to buy your app but need a vertical carousel. Is it possible to create a slider that looks like this one:

This kind of carousel slider is often seen when presenting product features. I think it comes from adobe. I can immediately think of 5 pages where I have seen such a slider. Even and especially with narrower screen resolutions this slider looks very good. The content that is displayed at large resolutions to the right of the slide list “jumps” between the slides. In the Office 365 example, you can see this when you drag the page narrower.

Is it possible to create a slider that looks and works like this one with your app?

Thanks, Manuel

Hello. I’m interested in buying. But I do not understand if the background video works or does not work on mobile devices? Thanks

Hi, thanks for your interest.Yes it does work on mobile as well. there is option for this

Can you provide the WP5.9 fixed for this one as well?

Hi, sorry for delay yes today we will do this


I’m interested in your slider. I do have a few questions:

1. Does it work with Elementor? 2. Does it allow for CTA on the slides? 3. Is it SEO friendly? Single header tag even when there are multiple slides or at least the first title is H1.


Hi, thanks for your interest. 1,2,3, yes. but I am not sure what you mean by “Single header tag even when there are multiple slides or at least the first title is H1.”


Any update with Master Slider Pro 3.6.0? Our customers are having issue with the re-ordering slides and I still can’t find the update in Codecanyon.

Hi, the update is gonna available today

Hi there,

Thanks a lot! :)

P.S. just to inform that the changelog in the theme file is still the old one, in case you want to update it ;)

You are welcome, and thanks for the info, we will update it.

Kind Regards

I raised a ticket with Envato back in November 21 about the ongoing problem of the Master Slider Pro plugin NOT confirming compatibility with latest versions of WordPress. THIS ISSUE HAS STILL NOT BEEN RESOLVED. I have WordPress latest version v5.9.1. installed and it tells me an upgrade to v3.6.1 of Master Slider Pro is available – but it also clearly states “Compatibility with WordPress 5.9.1: unknown”. Furthermore, when I click on details of latest v3.6.1 upgrade it states “Compatible up to WordPress 5.9.0” AND “Warning: this plugin has not been tested with your current version of WordPress”.

This is the ONLY one of many WordPress plugins I use on various websites for which I continually find I have to defer updating it because it does not confirm compatibility with the latest versions of WordPress. I am amazed Envato have not addressed this issue as yet.

Hi, thanks for letting us know we changed it. Please try to update it.


I have a prepurchase question. I’m specially interested in the carousel slider like the Staff Carousel 4, but full width (I guess thats possible, setting the width and image size) and clickable to open on lightbox. Is this possible?

Hi, it is possible in full-width but about clickable on lightbox you need to do some adjustments


Hello, A client of ours asked us to find a dynamic slider capable of displaying a sequence of posts (using title and excerpt) from his Wordpress-driven site, BUT some of these posts should only be displayed for a certain period of time. That is, some posts should have a defined schedule and after reaching a specific date, they should no longer appear on the slider.

Can you please tell me if your product can be configured so to allow this?

Thanks for your help!

Hi,I am afraid but no it is not possible

On the partial View Slider1, can we have it just show one image on the left and right instead of two?

Hi, please submit a ticket onour help center we try to help you there

Submit a Ticket


minhwan Purchased

The background image produces an error only in ios browsers. How to solve it?

Hi, Please submit a ticket on our help center

Submit a Ticket


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