14 days and no reponse on my ticket...
860 Reviews
Overall a good slider, better than the others available for wordpress.
BUT
The "premium support" sold with the pro version does not respond to a ticket I filed months ago. The slider is neither able to load its templates nor are there any auto-updates. It just shows an error message "[ cURL error 6: Could not resolve host: v4.masterslider.com ]".
Support non existent. If you don't have any question this product may works for you but nothing special. better plugins is around.
Pro Slides not available. Usability not clear. Not better than any other slider, which is disappointing.
"Unfortunately an Error occurred while fetching the remote sample sliders. Please reload the page to try again.
Error: [ cURL error 6: Could not resolve host: v4.masterslider.com ]"
Even after three days I have no response from customer service!
templates do not load and i get an error message and support does not respond
Very bad support from Avera. :-(( Missing new version plugin in download section (3.6.5.)
It is a versatile plugin, and very intuitive when working with it.
The value for money is good, and so far it has not given me compatibility problems
I like the idea behind it..but I want to pay once.
Plus updates are a pain
Thank you very much for this great plugin. It has helped me a lot and I am very happy with it. Always up to date and I think that's great. Also the code quality is very good. There are no problems with the translation. Thank you and keep up the good work.
License management horrendous
I bought the plugin through the envato portal and I've tried several ways to cancel my subscription and I can't. it is absurd not to have a login area for this plugin on the site. This is a worldwide robbery!
Author response
Hi there,
I am sorry but what are you talking about? there is no subscription plan in Master Slider, and this is one time fee. and life time update. May I ask you to submit a ticket and let us know what you are talking about?
