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Reviews for Master Slider - Touch Layer Slider WordPress Plugin

Reviews for Master Slider - Touch Layer Slider WordPress Plugin

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Cart 29,867 sales

849 Reviews

for Other

Thank you very much for this great plugin. It has helped me a lot and I am very happy with it. Always up to date and I think that's great. Also the code quality is very good. There are no problems with the translation. Thank you and keep up the good work.

for Other

I bought the plugin through the envato portal and I've tried several ways to cancel my subscription and I can't. it is absurd not to have a login area for this plugin on the site. This is a worldwide robbery!

Author response

Hi there,
I am sorry but what are you talking about? there is no subscription plan in Master Slider, and this is one time fee. and life time update. May I ask you to submit a ticket and let us know what you are talking about?

Submit a Ticket

for Code Quality

Plugin works ok, but injects a "generator" Meta tag into the site head, presumably to improve search engine ratings for the product. Would give 4 or 5 stars if it stopped doing that.

for Customizability

dont have the option of resize for the text in the mobile versions

for Customer Support

Purchased the Pro version and it has issues not saving changes or creating new sliders. Submitted a support ticket on the "new Averta customer service" site and received no response. Searched for a community solution and found I'm not the only one having problems.

Author response

Hi, there you have submitted a ticket and less than 24 hours we replied you in weekend, I think it would be better if you could follow your ticket.
By the way weare there to help you if you need, so please follow your ticket

Kind Regards

for Customer Support

The customer support is there and on point! I got helped in the best way possible and my question was answered 100%! I can just recommend this product as it is both perfect in its functions and in its support!
Very happy, thank you so much for this WP plugin!

Author response

We are glad to see you are happy with Master Slider and our support ;)

for Other

Maybe there are other slider which are more intuitive. But this slider gives you all functionality you need. In case you have a problem you get most immediate support. I had a problem with a faulty update of the slider and received 2 releases which corrected the behaviour. I was quite surprised that all that happened even during weekend. For that I could not think of a better slider.

Author response

Glad to hear this, and thanks for sharing your feedback. We are packing amazing features for MasterSlider for future updates. Stay tuned :)

for Other

Tried now for three hours to get a simple result, but no chance. Worked with other sliders, like Smart Slider, Slider Revolution, Crelly Slider, Wonderslider, so I'm able to set up sliders. The slider preview shows different things as the stage does, on frontend it is different from the preview again. Also the authors example sliders do not work. Elements on the stage can't be resized interactively, size has to be set by px input, but the input fields are far away from the stage, so there is no visual control. Overall, no intuitiv working with this plugin. I will not waist any more time with this slider.

for Customer Support

I paid for PRO for the support. I was having a basic issue with padding that I could not resolve with CSS. After 25 days, the actual problem wasn’t even addressed. Reply times were sporadic, if there was a reply at all. Finally, when a “fix” was offered, it was just an updated version of the plugin. The padding issue was the same as it had been 25 days earlier. Due to time constraints I had to abandon Masterslider Pro and go with another option. Total waste of time and money. If you use Masterslider, just stick with the free version that comes with your theme. Disappointed.

for Design Quality

The design samples available with this slider builder are outstanding. I can choose designs that truly meet my needs and then customize them to fit the imagery I bring into the design. In the end the product on my website looks like a professional created it - which is partially true! Thank you for creating an easy to use slier system with ample design choices to help someone like me get started towards success. The page builder aspect makes it easy to place a slider wherever I need it on the website too.

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