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Discussion on BWL Knowledge Base Manager

Discussion on BWL Knowledge Base Manager

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xenioushk supports this item

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315 comments found.

Hi! Good plugin!

But when used with WPML and have for example 2 languages set, live ajax search suggests mixed results of KB posts in the both languages. I think you have to adjust the query so it suggests only KB from the current language.

Thanks for you’re feedback. I’ll check and update fix in upcoming version.

Cheers!

Hi Xen!

I discovered a compability issue with Visual Composer, after updating to latest VC version. Please have a look at my SS :)

https://gofile.me/6lYKv/omtnMDGK https://gofile.me/6lYKv/HpAg14Xf

Also, I suggested before to add VC compability to your plugin. It would be awesome being able to adding your blocks as VC elements. From my understanding of the setup, it should be quite easy adding VC compability to the plug-in…

https://gofile.me/6lYKv/NPLkK0fX Cheers

Peter

PS, I get some weird dots on the left of the circles/ numbers. Please have a look.

Also, please look at my attachment, displaying another BWK which design is pretty nice and may inspire :)

https://gofile.me/6lYKv/nEeygBkk https://gofile.me/6lYKv/JWF8fuQd

PS, any news on custom icons? Which I really (like really) need?

PS, I think you should solve the VC compability issue. It may be a Z-index problem? Im not asking for full VC integration, but it does just not work at all with VC (which is what I am using).

Please see attachment

https://gofile.me/6lYKv/rx4Rdxrb

Yes, it’s z-index problem. In 1.0.6 version “Dragging Shortcode Editor” feature has been solved that issue. If you want 1.0.6 version now, Just send me a message via my profile page.

Thanks.

Is it possible to have the KB pull from my page.php file and not the single.php file?

Basically I added your shortcode to a page which I’m fine with but once I click on KB link, it looks like an article blog post and not like how the page looks from where I had embedded the code.

My page and post stylings are different and I want KB to resemble the page and not my post page from my theme.

I need to know if this is possible because I may have to request a refund if I can’t get it to match the page from where the shortcode is at.

Thanks!

Hi,

You can create custom single page for your KB post. Follow the article and add you’re custom code in new “custom single page”.

http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/how-to-create-custom-single-page-for-knowledgebase-post/

Thanks.

Thanks! This seems to be what I need. One last question, how would I hide this?

http://screencast.com/t/YRx5dd0o

Thanks!

I don’t want this search feature throughout my site.

Thanks for your question.

Please check following image-

http://prntscr.com/6i6ane

Cheers!

pre-sale question does it work with visual composer?

Thanks for your question.

Some buyers uses KB Manager plugin with VC. Personally I never tested this yet. But, It should work with VC :)

Thanks.

Is it an option to disable the rollover animation with the numbered items?

Yes.

You just need to a single line of CSS in plugin option panel custom CSS editor panel. Very easy :)

If you purchase, let me know. I’ll send you the code :)

Enjoy!

+ is it already possible, or will you add this function, to only display the questions, but not the answers?

Fx for paid user-accounts or on sites, where you dont want users to free-ride on your site, without signing up?

Cool thanks!

Any news on this one?

Not yet ! But, keep this idea on my to do list. Surly work on it in future. Thanks.

Any chance you will add option to change content to display upon “you need to be logged in, in order to submit a question?

I would have liked to insert a message, followed by the LOG-IN shortcode of mine…

You see my example-page here:

http://www.voksenadhd.dk/brevkasse/

Hello,

Feature already available in plugin. Go to option panel>general section and enable “Login Required” button.

Thanks.

hi, when I make the shortcode like this to order the categoeis by name: [bkb_category limit=”6” posts_count=”1” categories=”aan-de-slag-met-seoeffect,zoekwoordonderzoek-nl,onpage-seo,offpage-seo,bijhouden-prestaties,reports-nl,seo-strategie” cols=”1” /]

then 2 things don’t show: - the number of KB articles in the category - the number of articles under the cat are limited to 1 although there are lets say 3 article in it.

Hello,

Thanks for your comment.

Please make sure, you uploaded latest version in server. Because post count feature added in version 1.0.5. Also, send me your site admin information via my profile page. I”ll check and let you know soon.

Cheers!

hi, I have latest install. I figured it out now. It has to do with the count=’1’ when made with the wisiwig shortcodemaker its implemented like count=”1”, but the version ‘1’ only works. Same for limit=’4’ .

This is only the case when the categories= section is hand filled with the cat slug names to make that the ordering.

[bkb_category categories=”aan-de-slag-met-seoeffect,zoekwoordonderzoek-nl,onpage-seo,offpage-seo,bijhouden-prestaties,reports-nl,seo-strategie” limit=’4’ posts_count=’1’ cols=”2” /]

idea: make a costum class for the number that reveals the number of KB-articles in a category. That way it can be nice formated with background colour, round forms etc.

Thanks for the idea :)

is the shortcode working in a KB category describtion field? I think its not. (its not showing up) I want that to use as URL structure main_category/sub-category/kb-article structure.

Then I set the KB slug to ‘main-category’ and there lives the home of my KB with all the shortcode stuff.

Sorry, this feature is not available.

Thanks.

Is it possible to limit access for posts etc. for role-types? Say if I only want one specific type of roles to being able to post?

Right now, role based access feature is not available.

Thanks.

Hello,

Must say an awesome plugin for wordpress site.

The only question I have before purchasing your plugin is:

I have checked your demo and when ever we click on any questions it opens on a new page so my question is that is it possible that if we click on a particular question then the answer should open on the same page a dropdown like function. Is it possible?

Thank you in advance :)

Thanks for your comment.

Sorry, it’s not possible.

Regards, Mahbub

Hi is it compatible with multisites? thank you

Yes, you can :)

Thanks.

great!

I emailed you and you did not reply. “I cannot manually add the ask a question” section. There is a short-code in your instructions but it does not work. I am starting to get annoyed here.

Replied.

In last message, you didn’t wrote you’re site URL in your message. That’s why can’t able to check your issue. Please send your site admin panel your in reply message. I’ll check and let you know soon.

Thanks :)

Replied and Issue solved :)

Thanks!

there are 63 strings in my version of bwl-kb-manager in latest doanload this afternoon.

not transaltable so far: -You have already submitted your vote! -Total 1 Votes -Thank you for your vote

Can be translated but I think hart coded in teh settings - Add A Knowledge Base Question ! - Tell us how can we improve this Knowledge Base? - Like The Post - Dislike The Post

- Great.

- Those texts are dynamic and stored in database. That means, you can change them from plugin option panel.

Thanks.

so then your plugin is not completely WPML compatible, sorry to say.

I don’t understand why those 2 text-lines are not translatable strings. I understand the logic you explain out of a technical point of view. But out of WPML compatibility, its the wrong solution you use there. Please think of another way to: a) give users grip to change that text. B) make it tranlatible.

Also I think the ‘Like The Post – Dislike The Post’ can be translatable strings already? I cant translate them now…

Hi,

I understand your point mate. I’ll definitely work on this and let you know the updates.

Thanks.

Hi are the knowledgebase articles in a registered taxonomy (to be indexed by search engines) ? Thank you

Yes. Thanks.

sorry I just got the answer from earlier comments :-) yes they are

bug: the default category icon is: folder-o

when making a new category the preset icon is: folder-o

when I save it, its not folder-o but file-o!!

Even when in edit change the icon back to folder-0, after save its still file-o

verry very annoying.

Just tested in my site and everything looks fine.

Thanks.

Hi, I sent you private question about costum css underlines cats and questiosn and bullits indent widget.

Can you please reply?

Replied, check your email.

Thanks.

is it possible to add the KB search box on top of every category page? Did I miss a setting in admin?

Plugin has sticky search box right side of the page. So, adding search box top of each page seems redundant to me.

But, I like the idea. Will consider this in next release.

Note: I like all of your ideas to improve my plugin. Keep me posted mate :)

Cheers!

I miss the feature to have a proper hierarchy structure like: www.domain.com/knowledgebase-home/categorie-kb/article-kb

Now the breadcrumb on the page article-kb has not this: Breadcrumb: Home > KB home > KB category > KB article title but: for category Breadcrumb: Home > KB category URL: www.domain.com/categorie-kb/

and for KB article Breadcrumb: Home > KB article title URL: www.domain.com/article-kb

This full URL and breadcrumbs is a must have for usability and SEO!

Hi, I alos think it has to do with the functrion from SEO Yoast plugin: “Strip the category base (usually /category/) from the category URL.” When used my blogpost URLs are stilled as above:

/nl/blog/ Home > Blog NL

/nl/blog/seo-nieuws-posts/ Home > Blog NL > SEO nieuws

/nl/blog/seo-nieuws-posts/breaking-google-mobiel-vriendelijk-een-must/ Home > Blog NL > SEO nieuws > Breaking: nu moet je echt aan de mobiele website!

for some strange reason your KB plugin does not follow that pattern.

Hi,

Thanks for your message. I didn’t wrote any code in my plugin that filter/change theme breadcrumb. That’s all.

Thanks.

still not happy: I find it still strange that while I copied now my blog archive.php template to category-bwl_kb.php (there was no category.php used in my template.) and single.php to single-bwl_kb.php the to pages still behave different then my blog categories and blog single posts that use the same! templates. Breadcrumb and URL structure is different. I dont like that. So you your plugin is not completly doint what my 2 templates ask. ;-(

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