22685 comments found.
Your visual composer (Page Builder for WordPress) does not works properly I lost several days of work with this problem and I still have the same problem. When I change something in the menu and click on SAVE the whole menu disappears. I have writte to you on 25th August and the only thing you told me was this: “Hi, could you please describe in more details what happened. Also try to deactivate and then activate VC.”
I paid this plugin twice, once when I bought the template NOUVEAU and the second time when I bought your plugin separately.
And despite all that I can not use it and have no solution. You mind giving me a hand to solve this problem? Thank you!
Please open support ticket at support.wpbakery.com and provide us with site credentials where you experienced it, so our support team can take a look. Please don’t forget to describe the problem.
I have problem when try to post a little piece of code with this plugin. Is impossible to post back slash with any method I try. With plugin deactivated the problem disappear ….
Please open support ticket at support.wpbakery.com and provide us with site credentials where you experienced it, so our support team can take a look.
Dears,
I’m struggling with something alleged simple: the text editor. Using The7 theme latest version 4.4.2 + WP 3.9.1
1.) I’m using a long time the “Use Any Font” plugin. In Classic Editor it’s there, but now ,with your latest version, not any more in the Composer.
2.) In the back end the editor looks different from before; when I click on “toggle guidelines/invisible elements” nothing happens. Styles drop down is not opening (Paragraph yes). What about the different color picking for the fonts? Not available.
In another website I still have The7 4.2.3.1 + WP 3.9.1 and here all is fine.
Perhaps this “toggle guidelines/invisible elements” is the solution… kindly let me know how this works.
Thanks !!
Petra
Is the version of The7 theme is the same in both versions of the Visual Composer?
Will check.
BR, Petra
I just buy it and i hope that it will be updated for the new Wordpress 4.0 in a few days that it will be out 
Where i must ask for support if i need something or download any video tutorials?
Thanks
We have tested and all required updates will be provided in short term for Wordpress 4.0 when it will be released.
1. You may ask questions in our support system. http://support.wpbakery.com/ You need to buy Visual composer to get access to this source.
2. We have WPBakery knowledge base, where you can get a lot of useful info. Link: http://kb.wpbakery.com/index.php?title=Main_Page
Pre sale Q:
Is it possible to do 1/5’s with the newest visual composer. I see a past question you answered no? Has this been change.
No, it’s currently not possible. As I know there’re fundamental technical limitations for cols sizes and cols count in one row, but I added this issue to our future list.
I use 4columns that are build with your plagin, I use it on my frontpage. I want the colums to be the same height but I don’t want to use height in css, I just want the colums to be as long as the longest one, other ones should just adjust. How do I achive that?
Hi, you can use Design Options for columns and operate with margins in order to get equal height.
You can also try this solution: http://www.minimit.com/articles/solutions-tutorials/bootstrap-3-responsive-columns-of-same-height but this is not confirmed by our side and you will need to align classes right, so plenty of work to do there.
Hello, is VC compatible with Avada retina features?
Hello, we test Visual Composer compatibility with Avada regularly and yet did not experienced any problems. There were also no problems noticed from user side.
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When using the front-end editor, try edit a tabs and save, then try switch the tabs, looks like an error in JS appears at console log.
Can you try reproduce it, please?
Kind Regards.
Hi, just tried it on our side and it worked with no errors. Please open support ticket at support.wpbakery.com and provide us with site credentials where you experienced it, so our support team can take a look.
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the edit button for the nested shortcodes is not working anymore (when i hit edit button – nothing happens). it was working on 4.1.1 version but since 4.3 versions is not working anymore. is this gonna be fixed soon?
Hi, just tested it on our side and it worked with no problems. Please open support ticket at support.wpbakery.com and provide us with site credentials where you experienced it, so our support team can take a look.
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prepurchase question, i have this plugin included in some themes and i really like it.
is it possible to add exerpt in the recent post element?
Kind regards
Hi, thanks for appreciation of Visual Composer.
Yes, there is place for manual excerpt. Also, we are now working on a new grid element, which will have tons of options which you will find useful. It will be available in the next update.
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Hi I have uploaded my site to my host and I am having a Problem running the theme on a window server. It seems that the visual composer causes a white screen.
Can you advise if this is compatible with a windows server.
this urgent please
thanks
Hi, all WordPress site is working properly except Visual Composer? VC works on windows server with no problem, nevertheless you should look into server settings as some of them may affect VC.
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Your license key is already activated on another website (loc * ost), you should deactivate it first or obtain new license key.
How should I disable, I want to use on my site, rather than locally.
I want to revoke my license,please help me,thanks!
Hi, please open support ticket at support.wpbakery.com and provide us with your purchase code, so we can help you out.
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Well, I have submitted, can you help me? thanks!
Our support team regularly cleans support tickets and will get to yours soon enough. Thanks.
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Thank you, my problem has been resolved, you really careful. Please excuse my bad english Thanks for your help and support!
Mt.r
2014-09-01 19:04:32
Hello. What happened to Visual Composer Customizer? Looks like that was only one adon to VC to get functionality of Portfolio. Besides – are you going to add Portfolio element to the plugin? Thanks.
Hi, not sure about VC Customizer – this is something to ask add-on author. As for Portfolio element: we are currently working on new grid element and this will allow to do a lot, including cool portfolio grid you have portfolio sections.
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Hello,
I have installed the VC plugin but it has affected my current slider capabilities on my website. What could be the issue with this and how can I fix it?
Hi, could you please open support ticket at support.wpbakery.com and describe issue in more details. Also please provide link to page where we can see problem and site credentials so our support team can access your site admin.
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Hi dearest, first i must say that this is amazing plugin. But suddanly I got one issue. Custom css is not working anymore – I mean when i open new page and add my custom css i cant click save settings, nothing happened, close button works but save settings doesn’t work.
I’m using visual composer with theme Medicenter but again i’m using my plugin that i bought here not once that come with theme.
I hope so you can help me here
,
Hi, there was an issue with it a long time ago. Are you using latest version of VC? Currently it is 4.3.3 – if not, please update and see if it helps. Otherwise please open support ticket at support.wpbakery.com and provide us with site credentials so our support team can access your site and help you out.
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I’m using latest now and have that issue, before 2 hrs i downgraded to 4.2 and it was working 5min and then again i did something and it doesnt work again
, do you have some other suggestion too beside updating plugin ?
So anyway you better have latest version installed.
As for CSS: please in support ticket describe step-by-step actions what you did in those 5 min before it stopped working, so we know how to replicate it.
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Currently I would like if you can tell me if there any manual way to access custom css in plugin, i just need to remove 2 codes and for now all is good, i want to remove 2 codes if it is possible manualy from custom css in this specific page and all is good. This project is done so no need to waste more time just need to know how to manualy access my custom css from this page , is it possible ?
Thanks, Reuf
You can access CSS through Settings/Visual Composer/Custom CSS or on each page(top VC menu – Settings) if you want it to affect only certain page.
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I think you dont understand me well, i dont have problem with custom css in settings, problem is only with custom css on each page i cant click save settings so i was thinking is there any way to access this custom css settings for this page directy in folder manualy ? TO change only css for certain page because i cant even click save settings ?
In database look for table wp_postmeta field meta_key = _wpb_post_custom_css, post_id = { ID } you need to change meta_value
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I found 3 of them but neither of them is page id that i’m looking for , very strange 
I was looking for wrong database sorry all is good now i hope so this issue will be sorted in next version
thanks
Is it possible to only allow front end editing for editors?
Hi, frontend editor still loads on top of WP admin, so you can not restrict users to access WP admin. Nevertheless you are not the first one to ask for this – so we will think about it.
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Hi, I am using the newest version of VC together with WP 3.9.2. It seems that the icon dropdown to choose from inside the icon box doesn’t work. I tried with current Chrome and Firefox.
Please let me know if I am missing something or this is a bug.
Best regards
Ron
Hi, could you please be more precise about which element you are talking to. Also the best way would be if you could use our support system – support.wpbakery.com – this would solve issue faster.
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Hi, i wanted to ask you if visual composer can layer elements on top of each other? i don’t want to use layerslider to do that because i want to use a hover effect and its too hard to do it with layerslider so i was wondering if it is possible for visual computer to allow me to present elements on the screen on top of each other? Thanks!!
Hi, currently there is no such option, but we have it in our Backlog, so we will consider it. Thanks for pushing us.
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Hi guys,
Great plugin, i’m happy i decided to take the extended license and integrate it in our future theme. Great integration!
One small hint: when you construct the style of the row ( .vc_custom_1409411409023 ) just use individual css rules, such as background-color and background-image; why this? i wanted to extend the plugin to add a parallax effect, and background-position is not being applied because the background rule has !important.
Thank you and keep up the good work!
Hi, thanks for appreciation and good luck with sales.
As for row style: forwarded this to our dev team to consider.
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Hiya, i love VC, it came included with the theme mr tailor i purchased.
however in source code it says Powered by Visual Composer – drag and drop page builder for WordPress
i just want to remove “for Wordpress”
i dont mind keeping powered by VC, i just need to remove “for wordpress”
Hi, thanks for appreciation of VC
As for removal of “for WordPress” this won’t be possible, as this whole sentence is part of corporate identity behind Visual Composer.
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