8410 comments found.
Hello, the stats are not working !!
for xemple when we put our link and we put the + Sign at the end there is not the contry from where it opened etC…. !! even the map on the user dashboard is not working ! plz help me to fix this !it is my new account i purchased this item from another account that have been hacked 
and i can’t have my Serial number for support please j’a vraiment besoin de votre aide chef !
Hi
I would be happy to help you but I can’t verify you as a valid buyer. Did you purchase this from this account?
Hello,
Is there anyway to set the default redirection method for premium users to splash. And also can I remove the menu of options they have? http://i.imgur.com/mEXXmz7.pngHi
Yes there is but it is a bit complicated to provide you instructions via my phone. I would be happy to tell you how as soon as I get home.
Hi, I am having problem about statistics, My Clicks and Unique Clicks are imbalance. When I create a link, my unique clicks already got 900+ clicks (that is a newly shortened link). I would like to fix this issue, can you please help.
Check Here : http://iplug.in/agirlnoticeyou+
I made this new link as a basis : http://iplug.in/1ApKB+
Hi
Sorry for the delay, I had no internet connection for a while. That is a weird issue. Unfortunately I cannot do much as I only have access to my phone. I have will be home in about three weeks and I will have a look at it then.
okay, also, I just noticed that when I use www.iplug.in URL are shortened but is not provided when made.
when I use http://iplug.in , everything is fine
Hi
That is a browser restriction. It is known as same-origin policy. You will need to redirect all requests from the www-version to the non-www version using the the code in the documentation.
Hello. Is there some code I can put to prevent premium members from seeing something?
For example if I have a photo of a cat on the page, can I wrap some php code around the cat image to prevent the image from showing up to premium users?
Also is there anyway to remove the Splash Pages button from the sidebar?
http://i.imgur.com/IjfZ1v4.pngHi
Yes. You can use if($this->pro()) { // do something }
As for the sidebar you will have to check the file includes/App.class.php under menu(). I cannot provide you the exact location because I am on my phone.
Thank you so much! I got rid of the splash pages menu button. I know your on vacation, sorry for bothering you.
If you have time, can you explain the
if($this->pro()) { // do something }
For example lets say I create a page called splash2.php and it’s differnt from splash.php
Can I put something like
<?php if($this->pro()) { // <?php header( ‘Location: http://www.yoursite.com/splash2.php' ) ; } ?>
I’m awful at php.
I’m not sure what I have to put to hide something for pro users, or to even redirect them to another page.
Would you be able to help me when you have time? Thanks!
Someone told me this code should work for redirecting the user to another page when pro:
<?php
if($this->pro()) {
header(Location: page1.html);
} else {
// Show Content for Free Users
}
?>
I changed page1.html to splash2.php and then under show content I put my splash.php(Regular users page) code in there.
It didn’t seem to work though.
Here’s what someone showed me they did: http://pastebin.com/mY7D9NR4
I hope this helps out.
Hi
The second code is correct. You should probably add a exit; after the header part.
Hmm it doesn’t seem to work. The page content disappears and all that shows up is the header.
Do you anyway to hide a line of code for pro users?
For example I have this code here: http://paste.sx/5o4
I’d like pro users to ignore that code.
Something like this would be great:
http://paste.sx/04qHowever this code made it so pro users see the item and not free. I need it the other way around.
I actually just got it figured out. thank you for the awesome script sir! I love it.
Great 
Hi, I just switched to google analytics, but it looks like the Clicks Served have also stopped to update is it normal? thanks
now the counter is working but Google analytic is not updating
Hi
Yes that is normal. The reason is because that number relies on the stats table in the database. So if you use GA then the stats table will be empty.
GA is a bit tricky to configure so for this reason many stuff will not work as usual. You will need to check the documentation to set it up.
Unfortunately I cannot do more because I am on vacation and only have my phone with me.
thanks josh, ill go back with the internal stats for now
went back but now the real time statistics are not updating is there a bug?
Hi
I don’t think there is a bug. Have you switched to System tracking?
It works now, but it took at least few hours for the real time stats to go normal again, thanks for the response
Oh, is it possible to make add on (premium) domains available for everyone?
Hi
Domains are already available to everyone. Are you referring to the custom aliases?
oh, right, sorry, all good
Good script, but please make it support other characters aswell,like öäü
Hi
That is not really hard to do. I will check this when I get back home.
Please do, enjoy your vacation. where are you at vacation anyway 
?
Hi
I am doing a world tour with some friends. Currently we are in China. Our next stop is Australia.
Hello, love the script! but i was wondering, is it possible to have the script installed in a sub root and have it create top level urls?
as in www.domain.com/url is where its installed therefore it gives www.domain.com/url/asdjdi url’s out puts
but is it possible to have www.domain.com/url/ installed but give www.domain.com/asdjdi urls?
Hello
You can definitely install this in a subfolder. As for the URL it is possible to do this but I am not sure why you can’t simply install it in root?
i don´t want use different languages, only use english. if my domain searched by google, it show zhe language of my country, like this: www.myshortener.de/?lang=de
how to remove this special one?
Hi
You can delete the language files in the language folder in includes/
Hi Josh.
Would you add selected domain for user? So, if there is a pro user want to point his/her own domain, only his/her account can use that domain.
please add private domain setting, so only admin can manage it. and add this setting to admin page http://puu.sh/aeXGy/1b27857f87.png
Thanks
Hi
I will have a look at it once I get back from vacation.
oke. have nice vocation _
This looks fantastic, great work!
Would it be possible to add an option to protect links with a captcha like safelinking[dot]net does? So instead of having to enter a password to view a locked link, the user would have to unlock it via a solvemedia captcha widget.
Thanks!
Hi
It is possible but it would require a small modification.
Josh
Hi there,
Software Yandex do not work in the browser?
Hi
It should work. I don’t see why it wouldn’t work.
Hi
I will have a look at it once I get back from vacation.
Hello,
Do you have an idea, of largest site running using your script? How many urls, redirects it can process without database or server issues?
can it be scalable?
thanks.
Hi
I have seen a couple sites running this script and getting around 10000 clicks per day. It can process an infinite number of URLs however on some parts where data such as number of urls or clicks are shown there might be some speed issues. However there is a cache feature built-in to cache these data.
The script is only limited by the server and the database (mostly this). If you are using a shared hosting then there will be speed issues after the threshold is reached. Some tips would be to use cloud DB hosting such as Amazon AWS where you can easily scale it.
how to give free members only 1 splashpage?
or other variation…how to get users automatically on Business-Account if registration, without payment ?
Hello
Currently that is not possible automatically. You will need to do it manually by editing the user profile via the admin panel.
My database has 60000+ url. and this script is very slow.
How do I make in this script a php file cache?
“www.mydomain.com/HKg73U” and all links should a html file on /cache/ directory. I do not want to use MySQL always…
I am using this cache code in the many script. it did not work in this script.
My cache codes:
<?php
$filename = "1%%-".md5($_SERVER['REQUEST_URI'])."-%%.html";
$cachefile = "cache/".$filename;
$cachetime = 500;
if (file_exists($cachefile)) {
if(time() - $cachetime < filemtime($cachefile)) {
readfile($cachefile);
exit;
}else {
unlink($cachefile);
} }
ob_start();
?>
original php codes
<?php
$fp = fopen($cachefile, 'w+');
fwrite($fp, ob_get_contents());
fclose($fp);
ob_end_flush();
?>
Hi
There is a data caching feature already built-in. You can enable it via includes/config,php. Simply set cache => TRUE
By the way it is totally normal for the script to get slow after a while. Usually what big sites do is to split data into several databases and get a piece of data from each one.
Josh
Hi thanks, Yes sure do is to the split data into several databases but the file cache is the fastest(your cache is only 60-70 hit/sec but file cache is 9000+ hit/sec) , cheapest and most efficient system.
The cache has only been in the last version? I cant upgrade my version 3.1.1 to last version. I get an error mesage “Unknown column ‘auth_key’ in ‘field list’” on login. the updater supported 3.1.1 version?
Hi
The caching feature was implemented as of version 4.0. You will need to upgrade to that version to use it. There were also a lot of optimizations in version 4.0 so it much faster than 3.X.
To update simply follow instructions in the documentation. At the end run updater.php to update to database.
I run updater.php but I get an error mesage “Unknown column ‘auth_key’ in ‘field list’” in login
Hi
The updater probably did not successfully ran. Did you get the success message after you ran it?
Hi
I didn’t get a message only redirected to the homepage.(my server is apache, PHP 5.3.3 and centos 6, mysql 5,1)
my version “3.1.1” I did not see it in the help documentation. Does this version is supported? Thanks
Hi
Yes. After you run the updater you should be redirected to the homepage with a success message.
how to change width on startpage form?
Hi
You can do everything via the file themes/default/style.css
Josh
Was wanting to know if you planned on finishing updating my website? You never got back to me after I let you know that after your updated it – it stopped shortening urls? Like the new features, but kinda useless if the script does not work. At this point my site has been down for over 36 hours. Not sure if you are getting my emails about the site being down so long after the update.
Thank for letting me know via email that you have been delayed.
screenshot : toq.me/prob.jpg
HELP ME , i cant rest my password ! and activation . no emails all plank
Hi
The issue seems to be caused by your mail server. Please contact your host and ask them why emails sent through the script are blank.
no i have vote script by you and the mail sand is GOOD !!
Hi
You are the only one having this issue so I don’t believe it is caused by this script.
hello,
1. I notice that if i add some domain to black list, then i can’t create any short url because everything is blocked, i receive message that this domain is blocked.
2. Can’t rename some parts on website, don’t know why? :/
3. I think there is some problem with GA tracking code, from another analytics like histats, i see some of users are online, but on GA is 0. I try from other computer, even on mobile, but result is always 0
Hi
1. Make sure to the use proper format (no spaces, separate using comma and no comma at the end). E.g. domain1.com,domain2.com
2. That was fixed in the latest version. I have replace “to the public” by “with the public”. So change that in the translation file.
3. I don’t think there is an issue with that. Google and other tracking systems have their own algorithms. The tracking code for GA is correct. Maybe the other site counts bots and other stuff.
Josh
Hi Josh,
1. I found what is problem 
it must be domain1.com,domain2.com not domain1.com,domain2.com, (on the end of black list domain there not necessary to put , if we put this we black list all of domain)
2. I have the latest update 4.1 (The newest version of the Premium URL shortener is 4.1. You have the latest version.)
3. I’m not a bot, you are not a bot, etc.. i understand that we have some of bot visitor etc.. but i have also a real visitor :/ hmmm
Hello
2. Updates do not modify language files created by the script.
3. I understand but the script doesn’t have any control on how Google get the data. As you can seen in the source code, the GA code is properly inserted to the header. Maybe there is configuration on GA side?
Hi Josh,
2. So how can i fix my problem, is there any solution for that?
Hi
The solution was in my first comment:
2. You have to replace “to the public” by “with the public” in the translation file.
sry! I didn’t understand the first time
It’s ok now, thnx!
