16268 comments found.
RewriteRule ^home/?$ https://domain.com/ [R=301,L]
am using rules to redirect to the main url is it an important directory if not can it be fixed
thanks
Ok we will check
Hello FInd below a lot of error encoured in the script
ERROR 419: when you login to Admin; seller and Customer PANEL - it exist ethen on your main demo https://demo.activeitzone.com/ecommerce/login and when you refresh you find yourself LOGGED IN Correctly !!!
ERROR Code d’erreur: 500 : when you ADD PRODUCT and you ACTIVAITE THE TOOLBAR to green on the FRONT of the COLORS VARIANTS PRODUCT and when you disbale it and You dont use any variant it .S working (Same scenario for the EDIT if you edit a product and activate the TOOLBAR and chosse colors and Variants and you gonna click save it will redirect to 500 ERROR PAGE)
For technical item issue solution please send us item support ticket from here http://support.activeitzone.com
if you update 10.6.0 the right command if you use shared host and have terminal access.. make sure your installation is inside public_html.. run the command one after the order it will help
cd ~/public_html
curl -sS https://getcomposer.org/installer -o composer-setup.php
php composer-setup.php
/opt/cpanel/ea-php82/root/usr/bin/php composer.phar install
php artisan config:clear php artisan cache:clear php artisan view:clear php artisan route:clear
.
hi can we Import Pulls products from selected CJ categories.
CJ categories means?
Hello Active eCommerce CMS Team, I have recently updated my site to version 10.6.0. The update notice states that I need to run the composer install command to update the dependencies in the vendor directory. However, my site is hosted on a shared hosting environment, and my hosting provider is asking for official, step-by-step guidelines directly from the script authority before they execute any root commands. Could you please provide a clear set of instructions specifically tailored for shared hosting providers on how to safely execute this update? Alternatively, if there is a workaround—such as providing a downloadable zip file of the updated vendor folder for version 10.6.0—that would be extremely helpful. I need to forward your official response to my hosting team so they can resolve this immediately.
For this technical help please send us item support ticket from here http://support.activeitzone.com
I am on Current verion: 9.9.1, can I update to the current Version : 10.6 ?
I will will have to do re-installation ?
You can update manually, not directly from the admin panel. Thanks.
Hola buen día, tengo este sistema y en verdad me gusto mucho, quise volver a instalar en mi dominio y todo va bien pero al momento de rellenar el formulario del host y la base de datos le doy continuar y me aparece un error interno del servidor 500, algun tip que me pueda ayudar a solucionarlo’
Please write your comment in English.
Hello Team,
Thank you for the update and for adding the CAPI system.
I would like to clarify one technical point. When using this CAPI integration, do we still need to use a third-party server service such as Stape.io, or is the built-in system of your CMS able to send the server-side events directly from our own hosting server?
In other words, is our website server sufficient to run the Facebook Pixel + Conversion API through your CMS, or do we need any external server-side tracking service?
I would appreciate your clarification on this.
Thank you.
We recently integrated Facebook Pixel and Conversion API within our Active eCommerce CMS. The events are being sent directly from our website’s own hosting server, so we are not using any third-party server service such as Stape.io. In here we do not understand why you feel to use any third party system. Would you please clarify more?
I’m facing an issue with dataLayer tracking on my website.
From GTM Debug View and DataLayer Checker Plus, I can confirm that only the purchase event is being pushed correctly. However, the following standard eCommerce events are not firing or not being pushed into the dataLayer:
view_item add_to_cart begin_checkout (initial checkout) , etc As a result, these events are not appearing in GTM Debug or being tracked in GA4.
It seems the theme is not pushing the required dataLayer events for these actions. Could you please verify that the dataLayer is implemented correctly for all standard eCommerce events at the latest updates of Active CMS?
For technical item support please send us item support from here http://support.activeitzone.com
Please respons #4164
To ensure we can assist you effectively and avoid any confusion or duplication, we kindly ask you to continue the conversation through a single channel.
Please let us know whether you would prefer to proceed via the support ticket or the comment section. Once confirmed, we will continue assisting you there and provide all necessary guidance.
Managing the discussion in one place will help us track the issue more accurately and ensure a faster and more organized resolution.
Thanks
Thanks for your reply. I already requested a solution via the support ticket, but didn’t receive any response, so I had to comment here. Please check and resolve my issue through support (Ticket ##4164).
Already our support team is assisting you. Please carry on there.
hello author, you know you miss the composer command to update the dependencies needed for the composer.json and composer.lock from the main image update, you just name a needed command but didnt write the command, so how do you expect your users to do that and avoid update error messages all over the comment section??
Do you purchase this item yet?
1. If you can add customer order subscriptions at checkout to allow customers to put their frequent orders on auto pilot that will be great. This will increase the value of your script greatly.
2. Can you add easyship.com? They have free api for usps, fedex etc. this will help your customers in Canada and USA.
Any feedback?
1. Could you please share more detailed information about the feature and how you expect it to work?
2. This feature is already under consideration for our roadmap. If we receive sufficient demand from users, we will prioritize its development.
Thank you.
Thank you for your response.
For the subscription feature, my idea is to allow customers to subscribe to frequently purchased products during checkout. For example, items like pet food, cat litter, and pet treats are bought regularly. Customers should be able to select options such as weekly, bi-weekly, or monthly delivery. The system would automatically generate the order and process payment based on the selected interval. Customers should also be able to pause, skip, or cancel their subscription from their account dashboard.
I believe this feature would significantly increase the value of the CMS, you can make it an Add-on to increase your revenue and thank me later. Stores that sell recurring products like groceries, pet supplies, and household essentials would need this feature badly.
Finally this will help all the entrepreneurs that use your script to stay afloat long enough to keep up with the many bug fixes you keep working on.
Thanks
Thank you for the detailed explanation. We appreciate you taking the time to share this information.
We will add this to our future work list and evaluate its feasibility along with other important factors, including overall user demand and implementation considerations. Based on this analysis and the level of public interest, we will decide on the appropriate steps for future development
Below point is most important for multivendor e commerce site so can you please take it on first priority
Important Suggestion…
Seller Wallet needs an upgrade.
Currently, the seller wallet only has an AVAILABLE BALANCE. It should be upgraded to include AVAILABLE BALANCE and PENDING BALANCE.
PENDING BALANCE should hold all UNDELIVERED product payments, and sellers must NOT be allowed to withdraw from it. AVAILABLE BALANCE should only contain payments for DELIVERED products, and sellers can withdraw only from this Available balance.
All refunds for UNDELIVERED products should be processed directly from the PENDING BALANCE, no need to contact the seller to return money.
For DELIVERED products that need return and refund, should follow the normal return process (customer returns the product first before refund is processed).
Thanks.
This feature is already on our upcoming list. It will be added soon. Thanks.
Can you add the features so that we can change to full width website. Becouse there are so much space available in side of website
Thanks for your suggestion. Do you think of only for the homepage or the full system.
Full system… because when we see the website in desktop. There are so much side space shows in desktop. Please also increase the single product page image container size and product card size. It will overall increase the look and user experience.
One more question. Do you have plan to add whatsapp business api? To send the whatsapp notification on order placement and tracking link share?
We have not received a significant number of requests regarding full-width pages so far. Similarly, requests for the WhatsApp Business API have also been relatively limited.
However, if these features are important for your specific use case, they can be implemented through custom development based on your requirements.
That said, we truly value your feedback. We will include these suggestions in our future roadmap considerations as we continue to evaluate and prioritize new features for upcoming updates. Thank you for sharing your thoughts.
Id #3980
Already your ticket has been solved
Hello, I really like your product, but please ensure it is compatible within Türkiye. This includes payment networks, location, language, cash on delivery, shipping integrations, etc.
We believe many of our customers are currently using the system in Turkey. However, at this moment, we do not have any Turkey-specific payment gateway or shipping gateway integrated. Thank you for your understanding.
by using this application, can we able to do business in 2 different countries? with different payment gateway, pricing, products, currency, shipping charges must be separate for each country?
Thank you for your interest in our project. You can operate your business in as many countries as you like, as the system supports multiple countries with different payment gateways. Shipping charges, currency, and language can be configured separately for each region. However, products and their prices cannot be set differently for different countries. Thank you.
Good day team. Please am asking to know if this is in plan or not.
In the variation its really hard to select products.
This in the activeecomerce https://ibb.co/1J0RWR0HU see how the vairations are in horizontal line and again when u slelect a variant and select the amount it wont count unkess u add to cart then come back again to select another one.
This website i saw this the image https://ibb.co/JWcgCRH1You see how the vairant are in vertical postition, that way users can select the vairant they need and the quantity in same page very fast.
If this in plan to change if not when i pay for customization will i lose the customazation when new updates come?
This a very good upgrade for the new product details page.
The vairant product can even ve showed on each vairant so customers know what they are selecting too.
Your screenshots are not working.
According to your account details, your support period expired in April 2022 — almost 48 months ago. That is quite a significant amount of time.
During these past four years, the item has gone through 60+ updates, including numerous improvements, bug fixes, security enhancements, and the addition of many new features. All of these updates are the result of continuous development, technical expertise, and long-term effort from our team to keep the product stable and competitive for all users.
Considering this situation, expecting continuous support after such a long period without an active support subscription is simply not a reasonable expectation. Support is not an open-ended service; it is a structured system designed to ensure fairness for all customers who maintain valid support periods and follow the marketplace policies.
It is also important to clarify that regular monitoring and responding in the comment section is part of the support process. Over the years, you have been posting comments quite frequently, and despite your support being expired for a long time, our team has still tried to assist you repeatedly. In fact, we have already responded to 100+ comments from your side, which clearly shows that we have been extremely patient and cooperative beyond what is normally expected.
On multiple occasions, we politely requested that you renew your support package so that we could continue assisting you properly through the official support channel. Unfortunately, those requests have been consistently ignored while the comments and support requests continued.
From a professional and marketplace policy perspective, this approach is not fair to the developers or to other customers who follow the proper process and maintain active support. Continuously requesting assistance while intentionally avoiding the support renewal creates an imbalance in the system and goes against the standard support structure of the marketplace.
Therefore, if you would like us to continue reviewing your questions, provide technical assistance, or investigate any issue, we kindly ask you to first renew your item support package. Once the support is active again, our team will be able to assist you properly and give your requests the attention they deserve.
We appreciate your understanding and cooperation in keeping the process fair for everyone.
1-We are always waiting for Inventory Addon. 2- POS Add-on Enhancement: Offline Mode The POS needs Offline Support (PWA). Retailers must be able to process sales without an internet connection, with auto-sync once the connection is restored. This is critical for reliability.
We replied your same comment on another comment. Please follow that.
According to your account details, your support period expired in April 2021 — nearly 60 months ago. During this time, you’ve received 120+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
hi 1. even incomplete order like pending order shows in the seller order tab and it never goes away… Can prepaid order payment after payment goes to confirmed directly instaed of pending?? and can order shows on seller tab only if order is placed successfully pplaced?? even order without successfully place are showing as pending in order tab.
To properly investigate this issue, we need to review it directly on your project. Without access to your installation, it is not possible for us to provide the level of support required to identify the root cause and offer an accurate solution.
However, according to your account details, your support period expired in May 2024, which means it has been about 22 months since the support validity ended. During this time, the item has received 40+ free updates, including many improvements and fixes developed by our team.
To proceed in a fair and proper way, please renew your support package first. After renewing, kindly submit a support ticket through our official support portal: http://support.activeitzone.comOnce the support is active, our team will be able to review your issue and assist you accordingly.
last time u was told you are planning dropshipping or reseller program, today i came again and check demo but there is nothing about that, we are waiting for that module, Thanks
Yes this is on our plan. It will not will with this item. It will be another addon as others.
Yes we are waiting for that addon,
Thanks for being with us.
Dear Active eCommerce Team, Greetings. We are currently using the Active eCommerce CMS to operate our multi-vendor marketplace, and overall the platform has been very useful for managing our business efficiently. However, to make the marketplace ecosystem more powerful and profitable for both sellers and administrators, we would like to request the addition of a Seller Ads System in the Seller Dashboard. Proposed Feature: Seller Ads Manager A new Ads Manager section should be added to the Seller Dashboard, allowing sellers to create and manage advertising campaigns to promote their products directly within the marketplace. This feature will enable sellers to increase product visibility while also creating a new revenue stream for the marketplace admin through advertising fees. Ads Placement Options Sellers should be able to run advertisements for their products in the following locations within the marketplace: Homepage Banner Ads Homepage Featured Product Ads Category Page Ads Search Results – Sponsored Products These placements will ensure better visibility and improved product discovery. Campaign Setup Options When creating an advertising campaign, sellers should be able to configure the following settings: Campaign Name Selected Products Daily Budget Campaign Duration Target Location (Country / State / City) This flexibility will allow sellers to plan marketing campaigns according to their business goals. Ads Performance Analytics The Seller Dashboard should also include detailed performance analytics, allowing sellers to track the effectiveness of their advertising campaigns. The analytics panel should include: Impressions Clicks Click-Through Rate (CTR) Sales Generated Revenue Generated These insights will help sellers optimize their campaigns and achieve better results. Benefits of This Feature Sellers can easily promote their products. Increased product visibility and higher sales. Marketplace admin can generate additional advertising revenue. Creates a more competitive and marketing-driven marketplace environment. We strongly believe that implementing this feature will significantly enhance the marketing capabilities of the Active eCommerce CMS marketplace ecosystem. Thank you for considering this request. We look forward to seeing this feature in future updates.
Thanks for your advice and sharing the plan. We will analysis your plan.
